Carlton Senior Living Pleasant Hill

Linh

Carlton Senior Living Pleasant Hill is very nice, very friendly, and comfortable. I have a positive feeling about the place. The staff is very friendly and very informative. They gave me a lot of information. I asked about something legal, and they gave me information about elderly law and which office to go to seek any help. They gave me lots of help beyond the assisted living community letting me know where I can access different information. They showed me around the area. It looked like a ve...

Provider Response

Kathy707048

I liked Carlton Senior Living Pleasant Hill. It felt nice, and I'd be comfortable if my mom goes there. I liked that they had senior-friendly exercise programs. The staff seemed very friendly, and the lady we did the tour with was very informative. I was very impressed. I saw an exercise class in the community room, and the ladies seemed to be enjoying themselves. The food seemed clean; they were very careful about the cleanliness because of concerns with influenza, bugs, and viruses. It was als...

Ted333426

Carlton was very clean, well managed, and very inviting for an assisted living facility. They had full dining area, and it has excellent grounds and location.

Samantha 05

I didn’t like Carlton Senior Living Pleasant Hill as much. I just took some time off quickly and went, and there was nobody available to see me. It seemed like a little smaller facility, but it was very nice. They do a very nice job as far as upkeep and how you feel when you walk in. I think there was music playing when I went in. There were some people in the music room, but they didn’t have as much of a sense of community. There were 2 buildings, and one is for people that have more needs tha...

Robert400806

Carlton Senior Living Pleasant Hill is nicely situated. The actual physical facilities and the rooms are very nice. Particularly, I like the windows and the layout of it. There are many rooms in the 1-bedroom class with a sunroom. The meals and the dining are OK, but it’s typical restaurant-type food -- which is not exactly like my mother-in-law would like -- but it’s good. The people there really went out of their way to accommodate things and to make things work.

Steffanie

I visited The Chateau II (Carlton Senior Living Pleasant Hill) where I’m considering putting my mom. I liked this one a lot and was really impressed with it. I liked the fact that they have 24-hour dining service with breakfast, lunch, and dinner and a menu you can order from any other time that you want to eat. They have a lot of clipboards set up for different activities that people can sign up for. I liked the whole atmosphere. It is a smaller assisted living, so I thought it would be easier ...

Becki1

Chateau Pleasant Hill is very good, and the staff seems fine. My mother-in-law does not have any complaints. They were very helpful to her. The rooms are adequate, and the food is very good. The dining area is nice, very open, and bright. They can take trips if they want to sign up for them, and there are some exercise classes every day and movies.

Provider Response

Barbara112283250

I moved my brother into Chateau Pleasant Hill. It's an old place but very nice. The people are very nice and accommodating, and the food is fairly good. They provide transportation to some of his medical appointments, but not all of them.

Phyllis115012750

My mother was at Chateau for two days only. We chose the place via referrals. The rooms were bright and roomy. The staff was fabulous, helpful, and friendly. Before we moved in, they took us around. We thought the activities were what she needed. The food was very good. If you didn’t want one of the two selections that were available, you could get something off their café menu, which was a big plus. I would absolutely recommend it.

Jaime5

I went and saw Chateau Pleasant Hill. The staff was really awesome. They spent a lot of time with me, and they really tried to figure out what my parent's needs were. Their room in comparison with the other places that I saw was nice. I thought that they were very accommodating. It was a little bit older and still kind of expensive for what you would get. They had activities like movies, and they had a good amenities. I liked it. I thought they were good. I would recommend it.

Julie106281550

I checked Chateau 1 and 2, and the reason why I picked that was because it was very near my house. The staff was very friendly and helpful. I saw a room that was not finished. Someone had just moved out, and they were taking the carpet out. They were going to repaint, replace the carpet, and everything. I also saw a room that someone was living in. It was small, but comparable to any place else that I had seen. The food was fine. There seemed to be a lot of choices. They had activities every da...

Adel1

We went to Chateau II, and we didn’t quite like it. First of all, it was a very old building, and the room was tiny even for one person. The corridors are a little bit smelly. The staff was very nice, and the lobby was nice, but the room was not and that would have been fine if the rates were good. It’s quite convenient to a lot of things; it’s across from a nice shopping center, and I think there is a hospital close by.

Caring93946150

The staff of Chateau was very friendly and helpful. They had social mixtures and transportation available, and I think they had a small exercise center and a community room with a piano, vidbox, and that sort of thing. I think overall the upkeep was very good, and it had a pleasant atmosphere. The cleanliness was probably fair to good. We looked at the dining room, and they invited us to come back and have a meal if we wanted to or to come back and join in one of the social hours, but it just re...

Gene11

We were very familiar with the area of Chateau Pleasant Hill because that's where we lived before, and our family was in that area. The neighborhood was medium to upper class residential, and it's quiet. I liked the location, and they were clean. The grounds were well kept and gardened. The staff was friendly. The rooms had been redone, repainted, and they were in good condition. They had their own bedroom, bathroom, refrigerator, and a microwave. We had lunch there. They had a very nice dining ...

Caring75554350

Chateau Pleasant Hill was definitely a very nice facility. Their rooms were very nice and the people seemed to be well taken care of. They did have lots of activities all day long for them. They have people coming in all the time, bingo, exercises, and trips.

Joy2255

I couldn't believe how nice everyone was there... So sweet and genuinely helpful. Beautiful community and the activity board was packed of interesting things to do. the salad bar was wonderful and the fresh made soup was delicious. I recommend you take a look at this community in your search!

Martha9

The Chateau I, II, and III were comparable to the facility where my sister is in right now as far as being able to take care of here needs as a diabetic and in terms of the facility itself. It is very lovely. I had a friend whose mother was there and she was very happy. But, as far as how they introduced themselves, it just didn't compare. The staff was not as helpful and pleasant during the interview.

Lori8

Chateau I is close to where my mother-in-law currently live, so it's in the same neighborhood. The staff is very friendly. They seem to be very good. However, I was a little concern they never notified anybody when her blood sugar got very, very high, over 300 or 400. So I was really upset about that. Her insulin is one the things they're supposed to be monitoring.

interesting

Based on what I either heard or saw when I was at Chateau I: 1.Altho residents can get simple foods at any time, for a real meal, mealtimes are at an assigned time,at an assigned table with other persons assigned to that table. While this might be necessary for some, I question if this is necessary for all residents....or is it for the convenience of the institution? Why can't residents who choose to, eat anytime between certain hours with whomever they want....or alone if desired? 2. There w...

LoveYaGram

The people were nice enough and the facilities were well taken care of. There weren't that many extra activities and most things required moving to the other facility. This is not possible for most residents. Also, every service was billed separately, so felt a little nickel and dimed.

Brian M.

The facility is very attractive, offering an aesthetic element missing from most nursing homes. My grandmother, who was almost 90 at the time she was there, loved the place. The staff is warm and friendly, offering assistance to both the family as well as my grandmother. Grandma would only say good things about the place when she came over to visit on holidays. She really enjoyed the fact that this facility allowed for pets, specifically cats. Compared to the last facility she was at, this ...

Dano51752

My mother-in-law resided at Chateau I for about 5 years. The facility is modern, well-maintained, beautifully landscaped and cheerful. The apartments are very nice. Whenever I visited, she seemed happy and well cared for by a pleasant staff. Judging from the notices on the bulletin boards, there are many activities for the residents to participate in. The dining room is nice; I ate there several times and thought the food was pretty good. Once they were even able to accommodate a group of her ki...

LisaGeron

Chateau II, which provides assisted living, is a little bit hidden"”you must drive a bit up the roadway to find it. There is a beautiful grove of redwood trees outside. It is smaller and more intimate than many similar facilities, so less overwhelming for people who are used to living in smaller places. Attention has been paid to making the whole facility safe and very accessible, with ample parking and easy door access for residents and visitors. The décor in this pet-friendly facility is ups...

Lisa Geron

THIS REVIEW PERTAINS TO CHATEAU I ONLY: Chateau I offers independent living run by Carlton Senior Living, a family-owned business that operates a number of facilities in northern California; family members are still involved in the operation. The staff members are extremely professional. One of them, Phil Altman, is an operational manager who spends an amazing amount of time and attention with anyone who comes in the door. As a whole, management seems to be very involved with residents, but als...

EastBayGCM

I've had two clients there, and both left. It has a country club atmosphere. It's a more formal retirement community, a little snootier that fits some people well, others not so well. The facility is tall but fits on a small footprint. It's in a mixed commercial and residential neighborhood near the Martinez border. It's a nice neighborhood, well kept up. The rooms are nice, too, if a little on the small side. I recall that they're all private rooms. The staff is very caring and professional. ...