Northridge Valley Senior Living

Reviewer#ET0301

I toured Northridge Valley Senior Living. It's an older facility, but they kept it up. The lobby is beautiful and open. When you walk in, you feel like you are in the lobby of a nice older hotel. From the outside, you don't know what you'll get when you get in, but when I went in and sat, I was very pleased. They kept the ground nice. It's gated and on a busy corner.

NDKidsMom

Our mom has been living in memory care at Pacifica Senior Living since February of 2020. We can't say enough about our outstanding experience with the facility and staff. Our mom shares a room, which we didn't think would be the best arrangement, but at the time it was all that was available. She's still in the same shared room and thriving there. They got her through the whole pandemic with the most excellent care, and have kept us informed of every potential issue along the way. There does not seem to be any turnover in staff, so we have had tremendous continuity and skill in her care. The facility has been completely renovated since our arrival, and the cost will still beat ANY facility in the area. We did visits with several in the area and "stumbled" onto Pacific on our way back from visiting a different facility. We were given an unscheduled tour on the spot and started filling out admission forms within an hour. The admissions staff went above and beyond to get her admitted within only a week in order to meet an insurance deadline that would allow her to be fully covered for in-house medical visits to the facility beginning her first day of residence. After four years, they seamlessly started working with Hospice to give her round the clock care now that she has turned 100 yrs old! She's been kept healthy and busy, and we still enjoy weekly visits to take her for a beautiful 2 mile walk in her wheelchair all through the residential area surrounding the facility. Pacifica has been a huge blessing to us and we recommend it without hesitation.

Lorena

It was on lockdown, but there was a nice, open space for them to be outside. It looked nice and clean. The staff members that I talked to were very helpful and showed me around in different areas. It was a good tour. I saw only one empty room and it was spacious and it had a bathroom. It was very utilitarian and it was good. It was a shared type of room. I didn't get a chance to see any private ones. The dining area was empty because they were on lockdown, but it was big and it overlooks the patio and it was kind of nice. They have a salon for maybe three people that would be getting their hair done. The place looked welcoming, but they were on lockdown so it was hard to see.

Caring For My Friend

My friend spent 4 months in the Assisted Living side of Pacifica Northridge, where she was treated like a celebrity. As her dementia progressed, the staff communicated to me the recommended courses of treatment. She enjoyed having friends and freedom within the building, and she and I also enjoyed walking in the pleasant neighborhood. She has been in the Memory Care side now for almost 3 months, and is being exceptionally taken care of with her new challenges. She never complains to me, and I am welcomed whenever I visit, by staff and by residents. I would recommend the facility to anyone. She agreed to move here because her cat was allowed to come with her.

Provider Response

Carly G.

The best thing about Pacifica Northridge is that they always treat you like family. Concerns are always addressed and resolved. You can really tell that staff cares and work as a team to provide the best quality of life for each residents. There are always activities going on. You walk into Pacifica Northridge and you are greeting with music and kind staff. If you are ever in need of a home Pacifica Northridge is the way to go!

Provider Response

LRS89

The lovely community at Pacifica Senior Living Northridge has brought out the best in our loved one, who has lived there for most of 2021. It is amazing to watch a man in his 80s grow socially via the activities at Pacifica -- by participating in daily exercise classes, multiple hand-eye coordination games, creative arts, religious services, dancing, singing, and listening to planned (and spontaneous) live piano mini-concerts by one of their wonderful residents. They gently encouraged a rather quiet man to participate in most of their activities, to the point where our family needs to carefully schedule our visiting times so as not to interrupt his routine and favorite activities. The staff is wonderful! We were called when they noticed some unusual coordination issues in our loved one so that we could follow-up with his physician. They go to his apartment to remind him about activities if he happens to forget. Additionally, they are consistent with medication administration, which is so very important. We are impressed with Pacifica and highly recommend it as a place to thrive!

Provider Response