Sunrise of Mission Viejo

Lisa

I like Sunrise of Mission Viejo. It was nice. I like the location a lot. It was on a golf course and it was close to shops and crossroads and things like that. It was also close to our home, which we like. It offered a lot of activities as well. They were starting the renovation process. They were going room-by-room for the main living areas. It's pretty dated, so that was kind of a drawback, but it had a warmth about it that I liked. It wasn't sterile or anything like that, but it needed renovating. The staff was very kind, knowledgeable, and patient. They were very thorough in their tour and took their time showing me different rooms. She was fantastic. We didn't have a bad experience anywhere that we toured. It was always a very positive, very engaging staff.

Provider Response

Rebecca

The tour at Sunrise of Mission Viejo was very nice. It was clean, the staff was very nice and the people looked very happy. So it was a close contender. They're still under renovation when we were there, but they had amenities like a salon.

Provider Response

Sheryl

My father-in-law and mother-in-law were in Sunrise of Mission Viejo for about four years. The activities were wonderful. She was in memory care. It was excellent. We ate there many times, and the food was good. My father-in-law was in assisted living, he was in a studio with a kitchen, then he moved into memory care after my mother-in-law passed away, and he was in a shared one-bedroom. It was fine because no one was in there with him. They had musicians come from the outside. They had bingo, they had sing-alongs, they had games, and they had a pool table. It was nice. They had a bus service to take them on outings. The staff was great, we didn't live close, and the staff was great about helping us with doctor's appointments and keeping us informed of what was going on because we lived about four hours away. In furnishing the apartments, I wish we could use the previous tenants' furniture, so we didn't have to go out and buy all new.

Provider Response

Patty

We visited Sunrise of Mission Viejo. We were impressed with them, they offered everything that we thought we needed, so we were in the process of moving my relative there when we then decided to move her back to Atlanta. The staff who toured us was good.

Amy

My mother-in-law moved into Sunrise of Mission Viejo for about a month. Her room is nice, spacious, and clean, and it's got all the amenities that she needs. The staff is really nice and caring. From my perspective as a family member, the communication is sometimes slow in terms of people getting back to us when we have a question. The food is good. They have really nice common areas, which they can't really use right now because of COVID. It's a home-like environment. We like that it is smaller in size, and the staff is really caring and friendly. The price point was also good. I felt it's a good value for the price.

Janet

I visited Sunrise of Mission Viejo. It was a nice place. I felt that the rooms were just really, really small. The staff member was nice and they were a little overboard on the masks a bit. They offer basic stuff. The layout was a little weird, it sort of it didn't have a flow to it really, but that might be good for seniors. The dining area was average. There were no activities, they were keeping them mostly to themselves because of the COVID. I'd probably give them a 4 if people could handle the mask problems and the small rooms. I looked at both memory and assisted. I didn't really meet the staff, just the salesperson, and she was good.

Susan

Sunrise of Mission Viejo was older on the inside, but nice, not in disrepair, and the outside was beautiful. It’s in a beautiful location, with beautiful landscaping, the staff was wonderful, and I think it had a lot of amenities. My mom was happy with the design and feel of the studio apartment, but the residents were more in need of walkers and wheelchairs, and she wanted more independent living plus assisted living clientele. They didn’t seem as engaged, and that was the biggest drawback. The staff was wonderful, everything was great, there were activite schedules, and they were all really active.

lucky girl

Our relative has been here for a year. At first it was great, it had life and the food was very good and the staff. We didn't like that it seemed run down but overall it was good. One year later, the food has gone down bad and there are very very few activities. The property is in need of repair and remodel. The residents never go to outings. Now when we walk into sunrise it's like a convalescent hospital. People look sad and just sit around even the snack is the same. Extremely disappointed in this facility. I did contact the corporate office and they don't care. We are looking for another facility. So no I wouldn't recommend this place

Provider Response

susan486132

Sunrise of Mission Viejo had a very nice homey feeling as far as the place itself, but it was really old. It probably had one of the worst kitchens and bathrooms there were even though the facility had a nice feel to it. There were activities going on, and people were engaged, which was good. But when I saw the room, I thought my mom would never go for it. I just liked the general feel of the place. If the rooms were redone, it probably would have been in the running, but then they were really bad.

Sara127605

We found Sunrise for my aunt. It was most homey and very clean. The staff was very nice and very friendly. We haven't had any problems so far.

Natalie016405

Sunrise of Mission Viejo was a nice facility. I loved the atmosphere. Trisha was great. She was very helpful and very informative. She knew the history behind the owner and what the owner had done in the industry, which was remarkable. We went down to one of the floors where the memory care was, and it was so lively. They were singing, and it was decorated so nicely. It was a very warm, inviting, and positive environment. I loved it. The only thing was it was very pricey.

Russ E.

Sunrise of Mission Viejo was a nice place. It looked like the communal areas were good for socialization. The room, as we walked into it, was a little small with a little kitchenette and a small table. The staff was very good and very professional. The eating area was very nice.

Nancy523586

Sunrise of Mission Viejo's food was OK, and my mother liked it. It was an OK-restaurant type of meal, but definitely not gourmet. The rooms were extremely small, and they would call a 2-bedroom which is really only a 1-bedroom without a living room, for example, so you’d have to use one of the 2 rooms as a living room, but they would charge you for a 2-bedroom, so I didn’t care for that setup at all. The facility and common areas were very nice; however, they didn't have as many activity rooms. When we had lunch there, we sat with a couple of residents, and they said their shuttle hadn't worked for weeks. If they were taken anywhere, they were charged, and they were not at all happy with the place. We left there and never looked back. They're misrepresenting the place.

Provider Response

Lisa420247

We chose Sunrise in Mission Viejo as it’s a much smaller community than many of them. It’s got a very homey feeling as opposed to some of the more expensive sort of over the top communities. My client has some early Alzheimer’s, and they are willing to place her in the regular community until such time as she truly needs dementia care. That was a really big selling point for us, and we are on the waiting list. The staff was extremely friendly. They have a program where one caregiver is designated to an individual resident, so there’s continuity of care.

Tom143611

Sunrise was very clean and bright, and the help was very friendly and attentive. The rooms were small, and most were double occupancy. The staff was very friendly and knowledgeable. However, we didn’t choose it because it did not fit our needs.

Sandra504316

Sunrise of Mission Viejo is an 80-unit place with memory care in a separate building. It's the best, and the place you want to be in. It has really friendly management, and I like that it's not a luxury place at all. The residents look extremely happy, and that's a good sign. There aren't a lot of wheelchairs and walkers, and it's a small community, which works for me. The dining area is small but open all day, so people can eat whenever they want. If you want breakfast in the afternoon, you can have it. It didn't have a huge area for social activities because they don't need one. Independent living is definitely what they want people to have. They have a salon, a library, walking areas and gardens with flowers and great view. It's very quiet.

mtt

My mother lived at Sunrise of Mission Viejo for 6 months. After 5 months, she was charged an extra $37 a day for "higher level care needs," which it was explained to me that staff would be checking daily on my mother to make sure she was alright. On October 22 and 23, 2015 my mother fell twice in her room and hit her head. No one had walked in her room to check with her to see if she was alright, notwithstanding the extra $37 a day she was charged for this "higher level needs" service. I do not recommend Sunrise of Mission Viejo.

Provider Response

Maryanne7

Of all the places, I liked Sunrise of Mission Viejo the best. The people were really nice, and the staff seemed to be very caring to the residents. They had a beauty shop. They even suggested that I setup a time when my parents could go in to see what it was like, and they did follow-up also. I would recommend them.

Caring Daughter116552750

We visited Sunrise. It was fine but way too expensive. There seemed to be a lot of people out and about. The staff is very pleasant, and the woman I spoke with was very knowledgeable. The rooms were small and nothing special.

Beverly120674250

Sunrise of Mission Viejo is good. It is homey in a good way. The staff were all very friendly and looked like they knew all their residents. It was a good visit. The residents looked happy to be there. I talked with a lady while I was waiting in the lobby, and she was happy with the place. My overall impressions were good ones.

Kathy B2

I went back the second time to Sunrise of Mission Viejo. The tour ladies were wonderful, answered all of our questions, very polite and personable. It was beautiful. They had a covered porch outside with chairs and some of the residents were enjoying sitting there. It was very clean on the inside, decorated tastefully, and they had a nice dining facility. The rooms were clean and well kept. A lady took me into a room that was being lived in with the permission of the resident and it was very clean and neat and looked great. The only thing that I would have liked more is a little bit more outdoor space for the residents because all they had was the porch. There were no gardens or walk through, and that was my only drawback on that one. There were some activities going on when I was there, some music, piano playing, and the residents were enjoying that. I got to see their activities list, which were very abundant. There was plenty to do for the residents.

tdcrump

Very nice, quiet facility. Room were bring and airy, and the staff was friendly. They knew all residents, and were helpful.

Jeff38

Sunrise of Mission Viejo had the best apple pie I had ever eaten. The rooms were nice. The staff was very nice and helpful, and they had different activities. It's across the street from a golf course, and it seemed pretty new. They had nursing staff on the floor to do medications.

Caring107659850

Sunrise of Mission Viejo was very beautiful and very well taken care of with lots of amenities and very friendly people. The apartments were good sized, very clean, and looked like they had all they would need for assisted living. The dining area was very nice like a semi upscale restaurant. The memory care section had a coffee shop setup, and the food looked OK. They had different people that come in and talk to them or entertain them every day in the main lounge. They had crafts, and they had some trips for the more ambulatory ones. The staff were friendly and helpful, and they looked pretty strong, so they could manage the ones that would need a little bit extra assistance.

Terry106127250

My dad had been at Sunrise in Mission Viejo. It was crowded, and they had more people, but they didn't have many areas to do activities, so it was kind of in the same space. They'd be eating where they had dinner, and then when they clear people out of there, they'd have activities there or right in the area where you first walk in. His room was a little small, and it got very hot in the afternoon because the sun came in, and he didn't have as many activities, so he would be sitting in his room a lot when he needed to get out. The people were nice; you just felt rushed and crowded. The food was OK. He didn't really do any activities. I know they had little things, but it wasn't much, and then the room was a little smaller than what he has now. It was a shared one where they shared a bathroom and a kitchen area.

Provider Response

Brian22

I chose Sunrise of Mission Viejo for a family member because it is convenient and also because of their overall reputation. The room is pretty good actually; not bad. The staff are very good and attentive. Their food is good as well. Everything seemed okay with the facility. They have trips and exercise program. They also have music-related things.

James100560050

I went there at Sunrise of Mission Viejo with my mother and my sister for my father. It is a nice facility. They have real nice people, nice place, and a nice tour. I just couldn't get my mom to stick my dad in there though. He wants to go, but she says that he won't do that to her, so she's not going to do that to him. They have single and double rooms. They showed us everything. We didn't eat there, but the people were setting down and eating in there. It almost like a restaurant you'd visit. It sure is a nice place. As for activities, there might have been something about getting out on vans or small buses and doing things on certain days. The ladies we talked to were nice people. It's a nice place and a really nice facility.

Sheri7

Sunrise of Mission Viejo was very small and very personable. When we first looked at it close to 2 years ago, my mother-in-law didn't want to be there. It was her first experience looking at senior living. She wanted to stay in her house. But the impression I got with the environment and the staff was that it was very nice, and they were very personable. It seemed to be a very small facility. It wasn't the big open floor plan that is so welcoming. It seemed a little dark, and the buildings were a bit older. They were quite busy, and they had a good operation there.

slave4ups

My husband and I went on a tour of this facility because my mother-in-law is in need of respite care for a couple of weeks after she leaves the hospital. First the parking situation is kind of weird as there is only maybe 8 spots in the front. I guess you can park on the street, but the day we went, there were no spots there either. There is a back parking lot, but it is a far walk to the entrance. As well, there is an enormous apartment complex being built right next to the facility which will be completed in another year or so. Our tour guide was very helpful and very knowledgeable. As we went into the room to start our meeting, one of the head chefs came in to greet us and gave us an entire homemade apple pie. He was also very nice and suggested we come by the dining room if we had any questions. This facility is very clean and did smell like a Fabreeze air plug in when we walked in. This facility has three bedroom styles: the studio, the Denver (two rooms separated by a wall with a large walkway to the back room), and a 2-bedroom. We were shown the room my mother-in-law would be using and it could use some work. The covering on the kitchen counter was peeling back by the refrigerator, but overall it was nice. I think the rooms need some remodeling as they look dated, but they are clean. If you are looking for a place for a loved one, I do recommend you stop by Sunrise and check them out.

Caring88465850

Sunrise at Mission Viejo is a pretty good facility. The facility was very clean, and it smelled good. For the couple of hours that I was there, it seemed very nice. They have a skilled nursing facility. If my dad gets any worse, I will move him to this facility. The rooms are a lot smaller in this facility.

Debra26

My dad has been living in Sunrise for two and a half months now. It looks like a Mexican hacienda with a drive-through circle in front, and there are lots of trees all around. They plant flowers to match the season, and inside at all the tables are fresh flowers every day. Dad’s room is upstairs, and they have furniture where you can sit and beautiful pictures on the wall. The staff who helped me on the tour was excellent. The place is real cozy and it feels like home. They have walking, movies and popcorn, ice cream socials, parties for the holidays, and puzzles. They don’t have a lot of outside activities; they take them out for drives sometimes but with no specific places. They have doctor assistance and staff who comes to the facilities, and we take advantage of that. The people who work there are so friendly, and they treat the residents with such respect and kindness. They’re always talking to them and just stopping in the room, and they check on them constantly. There’s such a real relationship between the people and the residents. There’s a group of caregivers that is in charge of a group of people, and they check on them every hour and are aware of what they’re doing.

Hilda1

My client is now at Sunrise of Mission Viejo. I was impressed with the staff and how they handle things; it was incredible. The facility was very clean. I would consider living there, but I would like the outdoor facility a little bit more spacious.

LovelyLady0000087

The physical location of Sunrise is great. The staff who talked to us was nice and extremely pleasant. But the bedroom is not separated and the community room is very small, just like a TV room in the house. However, I will still recommend this facility to others.

Roco

The caregivers for the Alzheimer's Unit are the best, caring, giving & loving!

stephsandiego1987

Sunrise Senior Living provides Assisted Living, Alzheimer's, and Respite/Short Term care. It is located right next to a golf course, which provides a nice backdrop for the walking trails and is very quiet. It is a very friendly and professional environment, and the staff seems to take pride in their work and the facilities. What surprised me the most was the atmosphere at Sunrise - it feels like home and there is a sense of community.