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Highland Palms Healthcare Center

7534 PALM AVENUE, Highland, CA 92346

(800) 558-0653 (Caring Family Advisor™)

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2.6

(5 reviews)

Care Offered: Nursing Homes
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About Highland Palms Healthcare Center in Highland, California

Highland Palms Healthcare Center, located in Highland, CA, provides skilled nursing care and short-term rehabilitation services. The center offers private rooms, ensuring a comfortable and personal living space for its residents.

Amenities at Highland Palms Healthcare Center include outdoor common areas, a garden, and walking and hiking areas, allowing residents to enjoy the outdoors. Meals are provided, with communal dining options available to foster a sense of community. The center also features a variety of social activities and entertainment programs to keep residents engaged and active. Shared common areas are available for relaxation and socialization.

Highland Palms Healthcare Center offers a range of services to support its residents. Nurses are on staff to provide medical care, and therapists are available for physical and occupational therapy. Personal care services and assistance with activities of daily living (ADLs) are also provided. The center accepts insurance and has a chef on staff to prepare meals, ensuring that residents receive comprehensive care tailored to their needs.

Map of Highland Palms Healthcare Center

Medicare

  • Health

    4.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 056024
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

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Reviews of Highland Palms Healthcare Center in Highland, California

2.6

(5 reviews)

  • Facility

    3.5

  • Staff

    3.0

  • Food

    3.0

  • Value

    2.0

Erika g

3

April 26, 2024

I am/was a resident of this facility

I would give highland palms 5 stars, but my only complaint is that they left me and other patients in our diapers for hours, even after I would let them know, I hate that, so, cuz of that I'll give it 3.0 stars. And they are too strict on their visiting policy, especially when my husbands work hrs are very different.

Provider Response

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator if you have any additional concerns or details to share.

Lf

2

January 4, 2024

I am a friend or relative of a current/past resident

Daytime staff is good but night staff is terrible. Left my family member without a blanket all night. She ended up in the hospital with pneumonia. No one answers phone after 8 pm. Food is pretty bad.

Provider Response

We appreciate your honest feedback, as we are always looking for ways to improve. Thanks for bringing this matter to our attention, we have shared this with our management team. We would like to get more details about this; please reach out to our administrator at your earliest convenience.

Bea732210

3

November 21, 2016

I am a friend or relative of a current/past resident

My brother is at Highland Palms, and it’s a clean, organized facility. Everybody looks like they know what they’re doing, and overall it’s fine. They have a rehab, a dining facility, and a very nice patio, and we do take my brother out there for his lunch or if we bring something. The staff is friendly. It’s a little bit more than normal. He has a physical therapy, and when he is in the dining room he is talking with people. They have bible studies, and he seems to enjoy the food.

SK Mireles

1

June 12, 2014

I am a friend or relative of resident

Very unprofessional and uncaring. They called me one day to say my father had gained 4 lbs and the next day that he had a blister - yet - they missed the most important call of all: a conference with us to let us know the plan for his recovery. And they "apologized" like that is going to mediocre at best. I wouldn't take my dog ther

Caring62861150

4

October 15, 2013

I am a friend or relative of a resident

The staff at Highland Palms Healthcare Center were very nice, but there were not enough of them in my mom's area. I wish there was just more of them, so they would be more attentive to the patients, but they did a good job with the cleanliness.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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