Landmark Villa

Phyllis

I went to Landmark Villa. They have some very good amenities that go with the monthly rent. They have transportation to medical appointments, shopping, and to banking. The monthly rent includes food, three meals a day, and laundry. And someone comes to clean the apartment weekly. They have reasonable rates, and options for a companion living, that would be with a shared apartment with another person, and they showed us that type of situation. They also showed us a one-bedroom and more of a studio-type apartment. They gave us three different options. They have a little kitchen in each room. They have a stove and refrigerator, and if you're moving and then you have utensils and things, and they don't have them there, you would bring your own. The marketing director was very nice. She was very friendly, she answered all our questions. They showed us the menu and they showed us some alternative food items that you could order if you didn't care for what was on the menu. It's an older building, so everything's not just looking up to date. It has a dated look to it, but it was very clean. I think that the staff seemed to be very friendly and nice, and some of the employees have worked there for quite some time. So, that was a plus, that they have been there a long time.

Lawrence

Landmark Villa was a great place. The rooms were very good, spacious enough, clean, and very workable for me. The place was clean and well kept up. The residents were very friendly. The staff that I dealt with and the others that I came in contact with were all very nice and friendly. I would like it a little closer to downtown, but that's all, and that would be workable.

Tiffany

We chose Landmark Villa for mom because it was nice and clean, they had a lot for her to do, and she had her own apartment. It's a perfect fit. The staff was very helpful and knowledgeable about what was going on. They provide daily activities. They have a salon, fitness classes, and an outside area for the residents to sit if they like to. They met my mother where she was at in terms of her income, so they were flexible. They have people cleaning daily and it smells fresh and new. She has maid service and laundry service once a week.

Eugene

The rooms at Landmark Villa were pretty good-sized. They're roomy and have a good layout. The person who gave me a tour was very friendly and informative. The place itself was pretty clean and there were nice outdoor courtyards to sit in the shade and enjoy. Their dining room had plenty of space and they had a nice library.

debyu

I toured with RJ. She was very nice and knowledgeable. while touring the facility i was greeted by several staff along the way. What a great atmosphere. It felt like a family. The residents were in the activity parlor exersizing I couldn't believe how big the inside was. The apartments were also big. They have transportation and outings. I think my mom will be happy there.

Ryan

Landmark Villa was a nice place. I was surprised at its size because it does not look like it from the outside. The staff was attentive. They have a very low staff to residents ratio. They answered all my questions. We toured a studio, a one-bedroom, and deluxe rooms. They had activities, an activity area, and an exercise room. The facility was a bit older and hasn't been remodeled or refurbished. The rooms I toured had dust in places, so it wasn't fully upkeeped, but they were just like empty showrooms.

Kathyjean

Visited. Smaller than I wanted for Mom. Residents older than I wanted for my mom. Facility older than I wanted. Outdoor patio needs upkeep. Manager was very nice and informative. Called to follow up after holidays. Mom still refuses to move. Looking for home care.

Reviewer RC#1206a

Landmark Villa had a different feel to it. It was much more family-oriented and homey. Everything that they do is done together. I had the most impressive experience with the person who toured me. She was able to understand first the needs that I was looking for and then geared everything about the tour towards those needs. I liked that personal attention, instead of showing me everything even though some of the things may not even apply to my mother-in-law. It was a different approach. They also had me come in and meet some of the residents. They let me talk to them as well as some of the relatives visiting. So, they were more open.

Bridget

What I liked the best about Landmark Villa was the employees. There was nothing that I really didn't like. It was just a little dated. The staff member during the tour was very friendly, very nice, very caring, and very accommodating. There's a lot of activities for the residents to do. They have a salon, a courtyard, and a gym.

Chris

Landmark Villa was so-so. It's kind of dumpy and it's on Mission Boulevard in Hayward. Hayward is not a great city. You get what you pay for, I guess, but it's not the most ideal place. It was the assisted living that I toured during my visit. The manager there had a great attitude. The place has everything that you would need. They have a washer and dryer and a medication area. They would tell my dad to take his medication and stuff. It's a very old building but the room that I saw was a pretty good size. It's just like renting an apartment. The place is close to where we're living.

Bonnie

My visit at Landmark Villa was really good. The rooms were very nice, everything looked great, and the management seemed really good. The staff seemed very caring and they had nice facilities. One really good thing about them is that they also have very reasonable pricing or cost, but for the money it's really good.

Reviewer02022020

Landmark Villa was very nice. We liked the facility, the people, and the apartments. The staff was very pleasant.

P.D.

My father was a resident of Landmark Villa at Hayward, and he was there for 24/7 care. The care he received was wonderful. They bent-over backwards particularly because his medications were something that had to be given on a consistent basis several times a day, so they made sure he got his medication. One of the medical assistants stayed with him until he passed, and she stayed with him until Stanford came to get him. It was only like 40 minutes, but to me that's huge. He had a bedroom, a shared bath, and a shared kitchen. The dining room looked very attractive, and they gave lots of options as far as eating availability. There were lots of staff members that were always around to help assist pushing or helping residents get to meals or to other things they wanted to do. They had a nice little library, a pleasant outdoors area, an area where they showed movies, there's a pet bunny rabbit that my dad enjoyed watching when he was able. My dad was on level 6 of care which added to fees. Luckily, compared to other locations it's a great value. The cost was reasonable, and the location was so convenient. That was the number one thing that got us looking closely at this community. The one thing they could do was that they don't have airconditioning and they should.

Hortencia

My visit to Landmark Villa was very good. The staff was great, friendly, and they take care of the residents there. They show a lot of love. The location isn't hard to find, and the place is clean. It's close to shopping centers and not too far from a hospital. The apartments are good and spacious. They get their privacy. The place was the best one I've seen.

Quinn

I chose Landmark Villa for my brother because I liked the people there. Caroline who does the admissions was really nice, helpful, and caring, as well as Diane the director. It's really clean, bright, spacious, and if I had to be in assisted living, I would live there. My brother has no complaints about the food, and they always have something going on when I go there. They have been consistent with the level of care and support.

Karen512363

I am doing very well and am happy with Landmark Villa. I chose it because it is near my son's house and they have the amenities that I want. They serve us meals and do our laundry. They have recreation, safety checks, outside facilities like the garden, allow pets, and have reasonable fees.

Provider Response

Peggy420445

Landmark Villa was very nice, clean, and didn't smell bad. If we had the money, we would put my mom there. The people running it seemed nice. There was an assortment of activities that they could do.

Caring100893550

I went for a visit at Landmark Villa, and the living area was laid out well. They have a nice floor plan for just one person, and the entrance when you first come in it is small, but very well lit. Most of the staff that I met was very nice.

LovelyLady0000078

Everybody at Landmark Villa seems to love the food. It is clean and doesn't smell. The staff is really friendly and helpful; if you needed something they are always there. My friend's room is really spacious and clean. They have housekeeping that comes in and takes care of it.

Caring71785050

My wife and I are current residents of Landmark Villa. It's a nice facility. Its environment is fine. Residents here are great. We have a two-bedroom apartment with a kitchen. Our apartment is just fine. This facility offers different activities. The activity director would try to get us out of our room. However, we just don't participate in any of their activities. I looked around and a lot of people don't participate because they're kind of like not into it. Food is okay. However, because I'm diabetic with high blood pressure, there's a lot of things I can't eat in this place. The caregivers in this facility are superb; however, they don't have enough people. They try to make do with what they have. They're stretching everybody out; they can only spend little time with the residents. What they promised, they can't produce with the people that they have. They don't have enough people to manage this facility. I'm 78 years old and I don't want to move anymore. I'm tired of moving. I'm okay with this facility but my wife is not happy here. She is not used to this type of thing.

Lakmert123

I was surprised to find that it was larger and more spacious than the pictures led on. Overall, the facility was clean and very organized. It wasn't hard to navigate around and the staff is nice an friendly. I was visiting a relative who has been in the facility for about 6 months now. The place gives off a loving and warm feeling and the workers seem generous with their time and patience.

Caring45587

My father is a current resident. It appears to be clean. But, the atmosphere is very dreary. They just installed on the 2nd & 3rd floor an industrial gray carpet that is just too dark. The Lighting is too low and dark. It is very dreary there. It is tough to see in there for my father and some of the residents. They need brighter surrounding so the residents can see well. I researched 5 other places. This place had the best price. The sales staff and caretakers were all present. It'd be really nice to improve the food and the ding room service. The sound of crashing dishes thrown into a bin and staff who are snotty about about seating isn't going over well with Dad. I suggest that they employ a higher quality Med staff or at least people that are more qualified to administer medication. It's better than having him living on his own. I try to stay on top of them.

ClinicalSocialWorker5

This assisted living facility is plainer and more basic than many of the others in the area"”and the building is a bit run-down. It's located in a so-so area that doesn't offer any particularly nice scenery or picturesque views. There is an outside area available for residents to use. One drawback is that while residents are encouraged to sit out in the lobby, they are then basically left unattended, without much for them to do. A few basic activities are offered, such as singing performances by outsiders, and dancing is occasionally provided, which some residents seem to enjoy. There are some outings offered, but fewer than at most other facilities. Another drawback is that while some staff members do seem to care about the residents, most of them are not particularly well-trained. The cost is lower than for other assisted living facilities in the area"”in the range of $2,500 to $3,000 per month. Landmark Villa does accept residents who have memory impairments, but there is no specific dementia unit within the facility.