Kingston Bay

Bryanette

My sister and I went to Kingston Bay. It's a very nice community. It's a brand-new one. It's beautiful. I took my sister with me because I wanted to see how she would react to a new facility. She had already been in the one facility for a while. First of all, we were up there, we talked and we looked at where she was going to be. She was OK for probably five minutes, and then she kind of got scared, which is normal because it's new people, new everything. So then we went into a room to talk and she kept telling me she wanted to leave, so I said, "I have to go. I am going to take her back to her facility." And so I said, "Well, we can talk later and get in touch with them later." After that they called me a couple of times and I said, "Well, I think I am not going to change her. I'm going to leave her where she is because she knows everybody and she is comfortable there." They kept telling me they don't have the facilities to do this and that and that, and we can turn them in for their license because they're not licensed for that. They're not this. And then we had a little conversation and I hung up. Then they called me back and I basically told them to stop harassing me, and they called me one more time after that. And I said, "Please stop harassing me. I am not going to change her to your facility because I said it's a very nice facility, but I want her to feel comfortable where she is. I'm sorry. That's the way I feel." And I would not recommend anybody there. It's a gorgeous unit. It's a beautiful unit. The people were nice and everything, but after that I decided no I wasn't going to. It was a completely changed attitude.

JB2024

I toured Kingston Bay. It was amazing, great people. They were calling back. I mean, almost every other day, checking in, "Hey, how's your mom doing?" They were trying to work with me and the budget, but when it came to the fact that they don't accept Medi-Cal, and then when I got to the bottom of what my mom could afford, it just didn't work, because my mom only has social security, so that is not going to cover very much.

Karen

What we liked best about Kingston Bay was the rooms. They were really attractive and we liked the location. It was in the neighborhood. Out of every place that we saw, we liked their accommodations the most, and just everything that they wanted to offer. The staff that we talked to was friendly. They got back with us and answered all of our questions. It just seemed like they were really good. They had a salon and a nice dining area where you order off the menu. It is the only facility that my aunt would actually qualify for, and would be a good fit for her. There were several other nice places, but that was one that we could afford, and it was one that looked like it was realistic as far as staying there.

James

My father-in-law has moved into Kingston Bay Senior Living. It's nice, and we like it a lot. They've taken really good care of him. It's got a refrigerator, a microwave, and has a cabinet for if you have a few groceries or whatever. There's a little kitchen. The staff have been very good and friendly. They even gave us a meal when they first moved in, it was good. They have all sorts of stuff going on, and then they bring in some live music. They do karaoke and bingo. They have a theater where people can go and watch movies. They also have three or four places where they have big TVs, where you can sit and watch, and a library.

Cathie

Kingston Bay Senior Living was a lovely place. They had lots of amenities and quite a few activities. The employees were helpful, friendly, and very informative. The room was really nice and spacious.

Leslie

I will be moving Mom into Kingston Bay Senior Living. They have a program for patients that are in between memory care and assisted living, and we liked that. We did the assisted living with the extra program. The staff was very concerned and caring, and showed us lots of options, and when we had extra questions, she showed us other things. We had lunch there, and the food tasted homemade, like they made it from scratch. They offer more than what my mother needs. They have a gym, more than one outdoor space, and a garden. It's kind of centrally located from where all her family lives, and it's close to shopping and restaurants.