Brookdale North Fremont

Reviewer RC#0725b

Mom moved to Brookdale North Fremont. I like its size. It's such a small facility with a small number of residents. It's more one-to-one care and all of the people are nice and have been there a long time. They don't have a lot of quick turnover, which tells me that the people that work there care about their jobs and I know that particular occupation has a lot of turnover, but this place is great. The facility is clean and well thought out. Everyone there is very attentive and the nursing staff is right there with the residents all the time. I couldn't be happier or say more about them. Simone, Shantay, and Ryan are excellent. I knew when I walked in and talked to them, and saw the facility, that this was exactly what I was looking for. I was like, "I'll take it." I had 6 interviews lined up and I canceled all of them because this place was just perfect for what mom needed. The rooms are beautiful. They're roomy and very clean. They're great. The food is good. It smelled so good all the time that when my sister and I were there and my mom was eating in her room and was talking, my sister took a bite of the fish and she went, "Oh my God. That's so good. Do you think we can have dinner here with her?" There were several times that we've been there during the time that she eats. On Mom's first day there, she had missed her lunch because they were picking her up to transport. When we got there, their lunch was already over, but the chef went ahead and made her a chicken salad. I sat with her and it was so good, better than a salad you would even get at Panera Bread. It is excellent. My sister is happy and she goes, "I can't believe you found this place."

Linda

The rooms are quite nice. Both my parents are in the same room. They have been there for almost 3 months now. Very caring staff. They communicate often with me. Dealing with two parents with dementia/alzheimers disease at the same time brings up adittianal challenges and the staff works with me to get creative in coming up with sollutions to provide the best care for them for their individual needs. They are also kind and compassionate.

Gloria

The tour at Brookdale North Fremont was delightful. The staff was friendly. The place is immaculate and very clean. The staff ratio to the patients is very good. They have lots of activities going on. They have a lovely garden. It is a very nice place. I would recommend that anyone go and see it. All of the rooms have outside windows, so there's lots of light in the room, which is extremely important for memory care. If you have a single room and a double room, you can have some of your furniture. The bathrooms were large and could accommodate a wheelchair. They also had a lady that came in for haircuts, pedicures, and manicures.

DPS

Brookdale North Fremont's staff is professional, loving, observant and strives daily to provide the very best care in their community. I selected Brookdale North for my 100-year old mother for its homey feel. Since she has lived there, she has thrived, made friends, participates in activities and loves being on "vacation" as she calls it! I never thought a facility could provide better care for Mom than I and my husband, however, Brookdale North proved me so wrong and I am grateful for their consistent excellent, gentle care of my mother.

SP

Brookdale North Fremont is a perfect size. Whatever your starting point is, if you walked the whole thing, you're going to end up back in the same place because it's sort of built like a round facility. There's no getting lost from going down the wrong hallway, but my sister thought that it was too small. Most of the rooms were shared rooms.There's only a couple of rooms that were single room, but they were very tiny. You only had room for a twin bed and one small nightstand and nothing else that was personally yours if you would have a shared room. I thought the staff was nice and they seemed to have a lot of activities at that place. I love the courtyard because they had a large courtyard that was in the middle, so you could access it from several doors and this building was sort of round. It was like an atrium in the center, which was nice, with beautiful garden and patio tables and stuff. They had areas where the individuals could do some gardening. They had some raised planter beds for those that like to garden and could do stuff like that outside. I liked a lot of that facility. I went there once with my mother just before the pandemic hit, and we toured that place. She was not ready to go to a care facility at that point, now she is. The food we ate there was very good. I like the structure of the facility.

Kathy

I went to the memory care of Brookdale North Fremont. They had told me that there was a studio available, but when I got there they told me it had been taken, so I didn't know which room my brother would have. The room that I had seen was nice. It's older, but there was room, and it had two storage areas in the closet that he could use. It was in the back, so he wouldn't have direct sun. It was nice. He didn't have access to a refrigerator, but the bathrooms were good sized; he would be able to maneuver in the bathroom. They have a little patio courtyard, kind of like an atrium, in the center. They had a large communal room where they had a dining room, and then off to the side they had the television with some seats. At the entrance of the patio area were some tables that they would use to do activities. Off to the side of that was the nurses' station or medication station. My concern was that the residents would be able to get into that area if they wanted to or if they got upset, because the counters were a little lower, and it seemed like they had a door to access that. It would be so easy for somebody to maneuver to get to use a telephone or get into that area. I just thought that was kind of strange -- that it wouldn't be in an office or something. They didn't really call me back and let me know anything. As far as the room goes, they didn't follow up with me at all. It looked secure. I talked to one of the residents and asked how she felt about the place, and she said, "Well, it's good at times and it's not so good at times." She was a lady who had been there and she has her own room, so when you talk to some of the residents, that's how they feel, but she looks like she was well taken care of. They do have transportation to take them to doctors' appointments.