Nursing and Rehabilitation Center at Good Shepherd

Patricia

I was at the Nursing & Rehabilitation Center at Good Shepherd for rehab. The wound care nurses and CNA nurses were very helpful. They have a therapeutic session area. It has different therapists and different areas where you learn to walk, stand, and do physical activities. It's always kept clean and neat, and no unusual smells or anything going on like that. It is so beautiful. The flooring is all kept up, and the restroom. Everything is under quality cleaning and care. When I was doing my time here, everything was nice. The breakfast, lunch, and dinner were all served at the appropriate time. They have a good variety of things with vegetables and different side dishes and dishes. They will always check with you to see what you can eat and what you can't eat. They worked with me, not just physically, but they worked with coordination. They work with occupational and even mental or psychological, all working with you.

Judith

I was at the Nursing & Rehabilitation Center at Good Shepherd for rehab. It was a better place than the one I'm in now. The staff was very good. I was very happy there. I had a private room with my own TV and a giant closet. They cleaned the place every day. The food was very good. The whole time I was there, I had no problems. It was a nice place.

Susan Lynn

My family member was at this facility for two weeks before they took his dentures out to clean. When he was transferred out of isolation I found him in the wrong bed. Aides not wearing masks properly or using sanitizer properly. I got tired of hearing this is my first day or second day with the patient. Assisted feeds are fed last and food is cold.Clothes missing along with a photo album. The list can go one

Cheryl

We visited Good Shepherd. The apartments were very nice and very clean. It's an older facility, but it's still very clean. The staff was very nice. When the lady was showing me around, there was a patient that accidentally went into a lady's room, which bothered me. You can't keep that from happening, but it was kind of disturbing. However, the staff was friendly and accommodating.

Drcladd

My father was just admitted to this facility for rehab from Hip replacement surgery. I was appalled when I went in to check on him after my husband had been by and said I better get over ASAP. The rooms are designed for one resident but administration has placed two beds attempting to use rooms for two residents. It is horrible. My father's bed is all the way up against one wall, his view is either the curtain or the very sick and mentally not well person sprawled across their bed. There is barely room to walk in and no place for visitors to be able to sit and visit. The bed is a crank bed!!!!!!!! Very antiquated and my father can't adjust his bed without help which there is none!!!!!! No shower in the bathroom, no personal privacy at all. The facility itself is not where I want my father to be and we will be moving him ASAP!!!! The one nurse I spoke with was friendly but she said there was nothing to be done as far as rooms. It's like all the patients/residents are a bunch of sardines squashed into a space which is inadequate. This is not an environment a person can heal well in and it's depressing!!!!! How they pass inspection and are compliant is beyond me!!!

Wilsonclan

The administration at the Good Shepherd Nursing Home and Rehabilitation Center are making false promises to potential residents and their families. The staff is horrible the place is very noisy. Call lights are constantly ringing, wheelchair and bed alarms are being ignored by staff and administration. The nurses are so overwhelmed and it all over their faces. The nursing assistants are no where to be found. I went there one evening to visit a friend. I felt as if I was in a psychiatric facility. Phones were ringing, overhead pages and call lights was all we heard, and all of the staff was standing behind the nurses desk as if nothing was going on. Please pay this place a visit on all shifts and weekends before considering this place for your loved one.