The Brookfield at Oaktree

Carol

We went to The Brookfield at Oaktree. We met with the one in charge of memory care, she's really sweet and looks like they do a lot for the people there, and have lots of activities. So that sounds good. One lady came in to show a picture that she'd colored, and they did all kinds of art projects. The rooms were big. They were twice as big as the rooms Mom's in now. I didn't see a pool or gym, as far as the library, she's got a cabinet there with a bunch of books in it, and I'm sure people just donate books to it. So it's not a lot of books. But the one thing I did like about it is that the memory care is in a separate building. They have their own area where they eat, and they have their own courtyard for memory care. It's built around its own little courtyard so they could get outside whenever they want, and then walk around the courtyard or sit out the sun or whatever.

Jorge

The Brookfield at Oaktree is a memory care place. We went there yesterday and not only was the staff extremely welcoming and courteous, but they were also very informative when it came to the needs of my mom. She's got dementia, and they specialize in that area. Any questions we had, they had concise, clear answers for us. They didn't confuse us or mislead us in any way. If anything, they were very direct with us. The financial part is always a hard part for a lot of families, but they were able to show us options to save money. I highly recommend this place because they were nice. They had about 28 to 30 clients. They were in the middle of eating lunch. Some were in the activity area, some were watching TV, some were playing memory games, and a lot of them were just talking. They were in different areas, and the staff was there. There were probably four or five staff members looking over them I could see, and there were others in the hallway and the activity area interacting with them. It was a very enjoyable experience to visit this place. I'm very happy with our visit and so was my brother. The meals looked well-balanced and nutritional. In the hallways, they had bars where they could keep their balance should they have trouble walking. It's safe to walk the hallways. They're clean, spacious, well-lit, and level. We even went outside in the courtyard where they could go outside and get some fresh air. The courtyard was clean. It was a beautiful day. The grass was neatly trimmed, and the bushes were neatly groomed. They even had an apple tree back there that I thought was kind of cool. I was very impressed with the facilities. I had a very pleasant experience with Ms. White. I also met Margot, the director. She was busy interacting with the clients. She was kind enough to introduce herself, and then she went back to her clients. When we were done, she came back midway and she interacted with us again. At the very end, she made sure that she saw us through and made sure that we departed knowing that she was here if we needed her. She was very nice.

KevinCloud

The Brookfield Assisted Living and Memory Care facility in Hot Springs is amazing… My dad and I looked at multiple facilities because I needed help providing the 24/7 care he really needed. I was all in for the move but he was totally against being put in a “home”. However, from the moment we arrived at the Brookfield to visit and check it out, he was drawn to the energy and positivity of the wonderful people there and did not want to leave that first day we visited. Now he is all in. They are incredible folks there. All of them! They make sure the residents are taken care of properly and ensure all are given every opportunity possible to participate in the many activities provided from movie days to game days to comedian days to dancing to church services and much, much more. The energy and positivity never stops. They truly are an amazing group of people, and it is a wonderful place. I wholeheartedly recommend the Brookfield in Hot Springs be one of the places you visit if you are looking for help with your loved one. It is an absolutely awesome facility.

Reviewer#LD070523

The residents at the assisted living side of The Brookfield at Oaktree seemed clean and happy. Some were sitting out front chatting, and that was encouraging. But their staff-to-resident ratio seemed low. They only had two staff members on at a time and they were CNAs, not RNs. They were very unorganized when we got there for our tour. The tour guide was actually at the bank. They just seemed frazzled. They didn't have the menu prepared for that day. We were there in between meals, and the menu that we saw was from the previous day. They didn't have a lot of amenities to offer. We only saw a salon and an arts and crafts room, and they did not have a gym.

Evelyn

The Brookfield at Oaktree had their memory care and assisted living right there together. Plus, it's right next to the Veterans Administration clinic where I go for my medical care. So, it's good. I can just go there for my medical treatments and then see my aunt. It's a beautiful place, too. She's in the memory care unit, and they provide personalized care. The staff members are so friendly and helpful, and they seem to really care about the residents. They have an excellent activity room. They could go in there and they could paint and draw. They have television, games, and they can put puzzles together or read. They also have a courtyard that you can walk out into. It's enclosed and the rooms go around the courtyard. So, you can just walk out into the courtyard and there's no worry about you wandering off or anything. It is so nice and the rooms are amazing.

Christie

I went and had lunch at Brookfield Assisted Living and Memory Care. She took me on a tour and showed me the memory care unit. They're less expensive at $4,250 a month, but that's something I couldn't afford. The administrator was very informative. She invited me for lunch and then took me on a tour. I was there during the resident's lunchtime, and I was very impressed with the number of attendants that were watching and assisting the residents while they ate. I was glad to see they weren't in the dining room by themselves or on their own. They had several aides standing behind them, ready to assist them if they needed it. I was pleased with it. It was just not in my financial budget. I liked that the memory care was separate and had a separate entrance. The rooms were adequate. The one I looked at was more of a studio type with a living area and a bedroom. It had a pretty large bathroom with a walk-in shower and a small kitchen area without stoves or anything. It was just the sink and a small refrigerator. I personally couldn't see my husband standing there by himself. I'm sure it's a personal preference because I'm sure some of those residents had lived by themselves before. In our case, he has not. The room was nice. The facilities were nice. They have two buildings. One building is assisted living, and the other one is memory care. The memory care center was up on a hill by itself. They have rooms that faced a garden area, so if they went outside, they were in a contained garden area in the middle (not toward the outside doors of the street). They had an activities room, where they did arts and crafts. They had a bulletin board that showed some type of dance activity, maybe dance and bingo combined. They had an activities board and had things planned for them. They had a separate big craft room that they use for arts and crafts. It was lunchtime, so everyone was pretty much eating when I was there. The residents seemed to be pretty sociable and interacted with one another. I was also really happy to see there were several aides in there to help them. We had codfish patties, French fries, red beans, and rice. The food was very tasty. The staff who was assisting me had not been there very long. I thought she did OK with the information she had, but I could tell she hadn't been employed very long.