Alcoa Pines Health & Rehabilitation

Im livid

My Dad has been here for two weeks.has fallen 4 times. He already had a broken back and shoulder from a bad fall from a ladder two years ago. We told them this. He has dementia and is left unattended for hours at a time other than bringing him meds and feeding him. His first couple of days here immediately he was dehydrated. He has deteriorated so quickly from being able to stand up and walk around to being bedridden. They would give him medicine to calm him down and then leave him alone to f...

Sandra

My mother is now at Alcoa Pines Health and Rehabilitation. It seemed homier, and the rooms were very bright. They have bingo. They have games. They polish their nails one day. They do all kinds of stuff. The staff members are very friendly and nice. The upkeep is excellent. The food smells good. I've been there when they were eating, and it smelled wonderful. They have a salon. They have a wonderful front porch. It looks like an old-timey southern front porch, and I imagine in the summertime, it...

Jessica

My mother was at Alcoa Pines Health and Rehabilitation in Benton. It wasn't bad, but compared to where mom is now, there was just a hospital bed, a little bathroom like in a hospital, and then four walls. The staff was OK, but that's just how it was. You weren't going to get more than that. It felt exactly like you were in a hospital, and that's the type of nursing home I didn't want to put her in. She actually stayed there for about a week, and then we just couldn't take it anymore, so we broug...

Happysun

I was very impressed with this facility, the facility was very nice and clean. And the reason I had to go to this facility was because my grandmother lived there. This was my grandmother first time being a part of a facility, I can definitely state entire stay all the staff members made her feel very welcome. Next, her room was really clean, nice and pleasant. The staff members stopped by many times just to make sure she was safe or to check to see if she needed anything. The first day of b...

poodlemom

My mother was a patient at Ridgewood for about two months during a therapy stay. She was very happy while she was there, but she did have to work hard in her therapy appointments. That was her only complaint, but she does get around better than before her surgery. The food is good, not great. But, it is better than most places I've been. Lot's of country cooking. Also,the staff is very helpful, but they are busy. The management is very open to listening, and welcome complaints, if you have th...