Highland Healthcare & Rehabilitation Center

Les

Mom was in Highland Healthcare & Rehabilitation Center. My sister and I were very pleased with their facility and their care. It was very nice and very clean. I saw them every weekend cleaning an area rug that was right in the center of a very busy area. It was just a very nice place and everyone was very friendly. I would recommend it. The staff that I saw was very attentive. The social worker was very nice and met with us every couple of weeks to go over Mom's health care plan and rehab. They...

daughter111

I have serious concerns about this facility. It seems nice at first glance but beware. My mom came there after emergency hip replacement. They drugged her up so much she couldn't function. They kept telling me that she was an old woman and this was to be expected. I knew this wasn't true. I had them take her off all the drugs and she immediately started to come back to her old self. I could never talk to the doctor. I left numerous messages and was always told he was too busy. He didn'...

emigh

My husband was there because he was weak after having surgery and was suppose to have help walking to get his strength. He was suppose to be there at least 3 weeks. I took him out after 6 days. His medicine was not given in the proper manner and they were not giving the right dosage of his blood thinner. The room was ice cold and one of the aides scolded his wife for wanting him to have more blankets. I had to pull teeth to talk to the doctor who only comes twice a week. He wasn't getting ...

C O

My 95-year-old mother was there for about 6 weeks of rehab. While her therapies were relatively successful, her personal hygiene needs were frequently neglected. For example, I had to remind the staff numerous times to put on her compression stockings prior to getting out of bed. Her face was infrequently washed, resulting in red, scaly patches. Oral hygiene was the worst. Her dentures were not properly cleaned, and she would wear them caked in blue toothpaste. She very seldom had her mout...

f00zz26

The facility has had bed bugs and they failed to inform any of their residents, resident families and have actively covered up the problem over time. They even paid for someone to come spray my house because they're the root cause of the source.

VL

I stayed in highlands after my surgery. It was clean and without foul odor. I shared a room for a few days, and then they moved me across the hall to a private room. We were not allowed to bathe ourselves. They bathed us in a public bathing area, so a lot of people were coming and going, and I didn’t like that. The food was good.