Question 1

What ongoing training does the staff receive in dementia care?

Accepted Answer

Any dementia continued education are encouraged to all staff members.

Question 2

How many staffers are on duty in the daytime and overnight?

Accepted Answer

2 caregivers during the day, manager Monday to Friday and 1 caregiver overnight.

Question 3

What programs or activities does Brookhaven Assisted Living offer to enrich residents' well-being?

Accepted Answer

We have a gentleman that comes in and plays music and sings, we have daily activities of which the residents choose what they prefer. Morning social time at breakfast is a great way to gain deeper relationships with other residents. If a resident has a particular interest, we will do our best to accommodate their desires.

Question 4

What safety features or security measures does Brookhaven Assisted Living offer to assisted living residents?

Accepted Answer

All room are ADA compliant, the bathrooms have grab bars for stability during transfers, shower chairs so that bathing is safe from falls, emergency pull alarms are in each bathroom, lanyard call bells are with every resident so that they can call for assistance no matter where they are in the home - or outside.

Question 5

What safety features or security measures does Brookhaven Assisted Living provide to protect residents who wander?

Accepted Answer

The front door has an automatic lock as well as manuel ones that are used when needed. The backyard is completely secure - only one gate and it is always locked.

Question 6

How does Brookhaven Assisted Living keep residents' families informed about their loved ones?

Accepted Answer

We are always in communication with family members to let them know how they are doing or if there are any concerns with changes in speech, walking, eating, etc. With a home of only 8 residents, we are able to notice almost immediately of any changes. We are able to speak to doctors or family about any different care, maybe labs need to be ordered, change in meds. Getting a jump start on any treatment in invaluable to the residents health.

Question 7

What ongoing senior care training does the staff receive?

Accepted Answer

There are continuous in service trainings. Fall prevention, TB signs and symptoms, medication management are the mandatory trainings every year. We have staff participate in different trainings that our hospice partner offers.

Question 8

Describe the overall population of assisted living residents at Brookhaven Assisted Living. What is their average age? What are their favorite things to do?

Accepted Answer

Our residents ages range from 74 to 91 and many are independent and love to socialize, play games, crafts, music, movies, puzzles and especially enjoy our beautiful, shaded backyard with walk path!

Question 9

What is the care staff-to-resident ratio at Brookhaven Assisted Living during daytime and nighttime hours?

Accepted Answer

During the day there are 2 caregivers and during the week the manager as well. At night, there is one caregiver.

Question 10

If Brookhaven Assisted Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

We do not accept pets but we do have a house dog that all the residents enjoy - and she enjoys the attention!

Question 11

What places are near Brookhaven Assisted Living or within walking distance for assisted living residents to enjoy?

Accepted Answer

There is a church that is at the end of the street, plenty of retail stores and restaurants all within a few miles.

Question 12

What transportation services does Brookhaven Assisted Living offer to assisted living residents?

Accepted Answer

We can assist residents to get transportation to appointments if their family members or POA is unable to do so.

Question 13

What makes the chef or dining program at Brookhaven Assisted Living exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

We have a set menu that has been created by a dietitian, so all meals are nourishing and delicious. All meals can be adjusted to any diet restrictions or preferences. The menu changes every 12 weeks with the change of the seasons. We grow fresh lettuce and spices on our "veggie tree" that is so fun to watch it grow.

Question 14

Describe the neighborhood around Brookhaven Assisted Living. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

Brookhaven is located in a residential development and 1 block from every retail store or restaurant you could ever want to visit. The quiet of being off the main roads but so close to everything.

Question 15

How does Brookhaven Assisted Living keep residents' families informed about their loved ones' health?

Accepted Answer

We keep in touch with all family members and give them updates - good and bad - at all times. We want them to know any progress so that they are engaged with their health and can also support us with any issues.

Question 16

Is Brookhaven Assisted Living affiliated with a hospital if more care is needed?

Accepted Answer

Banner Del Webb Hospital, Banner Urgent Care, Abrazo Surprise Hospital, NW VA Clinic are all within 5 miles of the home.

Question 17

What programs or activities does Brookhaven Assisted Living offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

We have daily activities that stimulate their motor skills, sight and social interactions which gets everyone smiling and laughing.

Question 18

What techniques does Brookhaven Assisted Living use to support memory care residents during mealtimes?

Accepted Answer

We keep residents engaged and excited about meals and food presentation is appealing.

Question 19

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

Our caregivers, with having a low resident to caregiver ratio, have the ability to see and recognize even subtle changes. Our manager then evaluates the resident and determines if the house nurse or doctor needs to be called for possible health issues.

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