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MorningStar Assisted Living & Memory Care at Arrowhead

21432 N 75th Ave, Glendale, AZ 85308

(800) 558-0653

Verified Partner

4.1

(16 reviews)

Starting Price

$3,995

Care Offered: Assisted Living and Memory Care

Wi-Fi

Pet Friendly

Mobility Assistance

Transportation Services

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About MorningStar Assisted Living & Memory Care at Arrowhead in Glendale, Arizona

Newly opened in September 2015 on the north side of Glendale, MorningStar offers residents a lifestyle of comfort, wellness, and community within its warm and inviting common areas and contemporary d?cor. Although the truest expression of the MorningStar brand is centered on its warm and caring staff; more than any other factor, they make our home a true home.

Our Arrowhead community has 60 private assisted living suites on two levels, with spacious studio, one-bedroom and two-bedroom floor plans (some over 600 square feet). We also have 25 secure suites devoted to the individualized care of those with memory impairment from Alzheimer�s and other dementia-related diseases within our Reflections Neighborhood, which is on its own one-story wing.

Beyond the impressive architectural features and extensive amenities, our highest goal is to create an atmosphere of love and community for our permanent and short-term respite care residents. And for our memory care residents, every day presents us with the opportunity to lovingly support choice and independence as much as possible and, above all, to affirm individual dignity and value.

MorningStar at Arrowhead�s Interior Design Wins National Kudos

After intense review by a panel of 20 jurors (architects, designers, industry providers and consultants), MorningStar at Arrowhead received Honorable Mention in the 2016 �Environments for Aging� Design Showcase. From hundreds of entries nationwide, MorningStar was one of only four projects found worthy of Honorable Mention.

In a separate competition�in the category of �Best Seniors Housing Community�Assisted Living,� MorningStar at Arrowhead was honored with an Award of Merit by the Pacific Coast Builders Association (a division of the National Home Builders Association) in its prestigious Gold Nugget Awards.

And, in yet another competition�

At a regional awards gala in August 2016, the American Society of Interior Designers named Thoma-Holec Design (MorningStar�s longtime interior design firm):

2nd place, Best Senior Living for MorningStar at Arrowhead

2nd place, Aging in Place: MorningStar at Arrowhead�s One Bedroom Model Suite

While proud of these coveted industry citations, Thoma-Holec is especially proud when they see our residents enjoying the environments they so lovingly created.

We invite you to visit our exceptional Glendale assisted living community.

MorningStar at Arrowhead represents the best in senior living with a unique mission statement �to honor, to serve, to invest.� We have built our foundation on honoring God, valuing all seniors and selecting staff with a felt calling to serve�all of which contributes to creating a true home for residents amid a beautiful, serene setting.


To learn more about this provider�s license and review other available state reports, please visit:
Arizona Department of Health Services Public Health Licensing

Map of MorningStar Assisted Living & Memory Care at Arrowhead

Services and Amenities of MorningStar Assisted Living & Memory Care at Arrowhead in Glendale, Arizona

Financing & Payment Options

  • All Inclusive Rent
  • Rent And Care Fees
  • Accepts Check Payments
  • Accepts Credit Card Payments
  • Long-Term Care Insurance Accepted
  • Veterans Aid (VA) Benefits Accepted
  • Private Pay Accepted

Diet & Nutrition

  • Chef on staff
  • Diabetic
  • Dietary services
  • Low Fat
  • Low Salt
  • Special Diets/Dietary Accommodations
  • Vegetarian Diet Available

Games Hobbies & Recreation

  • Activities staff
  • Arts & Crafts Activities/Programs
  • Culinary Activities/Programs
  • Cultural activities/programs
  • Educational Activities/Programs
  • Entertainment activities/programs
  • Facilitated Field Trips/Outings
  • Game Room
  • Horticultural Activities
  • Intergenerational events/programs
  • Literary Activities/Programs
  • Music Activities/Programs
  • Organized activities/programs
  • Performing arts activities/programs
  • Recreational activities/programs
  • Resident volunteer opportunities
  • Seasonal, holiday, and themed events
  • Social Activities/Events
  • Spiritual activities/programs
  • Tabletop & Other Games/Programs
  • Technology activities/programs
  • Sports & lawn games

Health Services

  • Dental Care
  • Diabetic Care
  • Diagnostic/Lab Services
  • Hospice Care
  • Immunizations
  • In Home Health Care
  • Memory Care
  • Disease Management
  • Podiatry

Languages

  • English spoken

Personal Care

  • Administer Medication
  • Bathing Assistance
  • Cueing & Redirection
  • Dressing Assistance
  • Feeding Assistance
  • Grooming Assistance
  • Health/Medical reminders
  • Meal Preparation
  • Mealtime Reminders
  • Medical Appointment Scheduling Assistance
  • Oral Hygiene Assistance
  • Personal Care Assistants
  • Personal Care Reminders
  • Phone Call Assistance
  • Reading Assistance
  • Refriderator Checks
  • Shaving Assistance
  • Toileting Assistance
  • Urinary Incontinence Care
  • Writing Assistance
  • Cooking services

Therapies

  • Occupational Therapy/Rehabilitation
  • Pet/Animal Therapy/Rehabilitation
  • Physical Therapy/Rehabilitation
  • Post-Acute Therapy/Rehabilitation
  • Speech Therapy/Rehabilitation
  • Support Groups
  • Therapy/Rehabilitation

Parking Options

  • Parking Lot

Ambulatory Assistance & Accessibility

  • Accessible apartments
  • Accessible Facilities
  • Ambulatory Assistance
  • Ambulatory Assistance Features
  • Hoyer Lift
  • Mobility Assistance Features
  • Mobility & Wheelchair Assistance
  • Transfer Assistance
  • Two-Person Transfer Assistance
  • Wheelchair Accessible Facilities
  • Wheelchair Accessible Transportation

Dining

  • Beverages provided
  • Casual dining
  • Communal Dining
  • Fine dining
  • Flexible dining times
  • Guest Meals
  • Meal delivery and/or takeout option
  • Meals provided
  • Private dining
  • Resident-assisted menu development
  • Room Service
  • Snacks provided
  • Flexible meal plans

Room Amenities

  • Shower in unit
  • Cable/Satellite In Unit
  • Closet Space In Unit
  • Individual Climate Controls
  • Kitchen Appliances In Unit
  • Living Rooms in Unit
  • Telephone Hookup
  • Unfurnished units
  • Wifi/Internet In Unit
  • Dining Area In Unit
  • Furnished Units

Housekeeping & Maintenance

  • Bed Making Services
  • Groundskeeping Services
  • Housekeeping Services
  • Laundry Services
  • Linen Services
  • Maintenance & Repair Services
  • Pest Control Services
  • Trash Removal Services
  • Maintenance Staff On-Site

On-Site Services

  • Catholic Services
  • Church services
  • Conference room
  • Copying services
  • Fax services
  • Mail delivery
  • Mail pick-up
  • Newspaper delivery
  • Religious Services

Safety & Security

  • Controlled Building Access
  • Emergency Preparedness Procedures & Facilities
  • Emergency Response System
  • Personal Medical Alert Systems
  • Safety & Wellness Checks
  • Security Systems
  • Fall Prevention Program
  • Supervisory Staff

Transportation & Shopping

  • General Transportation Services
  • Medical Transportation Services
  • Transportation Services for General Shopping

Pets

  • Pets
  • Pet care resident's responsibility
  • Visiting pets allowed

Campus/Building Details

  • Convenient location
  • Flexible Visitation Hours
  • Multi-floor building
  • Resort-style community
  • Scenic views
  • Smoking Not Allowed
  • House setting

Fitness & Wellness Programs

  • Balance activities/programs
  • Brain fitness activities
  • Chair fitness
  • Fitness & wellness facilities/equipment
  • Group exercise
  • Health & wellness activities/programs
  • Life enrichment activities/programs
  • Salon Services
  • Fitness & wellness staff
  • Health & wellness education
  • Yoga/Stretching opportunities

Guests

  • Guest Parking
  • Overnight Guests

Inside Amenities

  • Cable/Satellite TV in Common Area
  • Computer Room
  • Religious Spaces
  • Shared Common Areas

Outside Amenities

  • Enclosed/Secured outdoor common areas
  • Garden
  • Outdoor common areas
  • Patio

Staff Training & Qualifications

  • Interview Every Team Member in Person
  • Male Caregivers
  • Reference Checks
  • Staff are licensed or certified
  • Staff Driving Record Check
  • Staff screening conducted
  • Staff to resident ratio meets state requirements
  • Staff trained in aging & mobility
  • Staff trained in ambulatory assistance
  • Staff trained in chronic diseases/illnesses
  • Staff trained in client rights
  • Staff trained in diabetes care
  • Staff trained in disability care
  • Staff trained in disease/illness management and prevention
  • Staff trained in diversity/inclusion/sensitivity
  • Staff Trained in Ethics
  • Staff Trained in First Aid
  • Staff trained in injury/trauma care
  • Staff trained in Medication Management
  • Staff trained in memory care
  • Staff trained in mental health care
  • Staff trained in personal care
  • Staff trained in safety
  • Staff trained in skin care
  • Staff trained in taking Vital Signs
  • Staff trained in use of medical equipment
  • Staff trained to monitor for abuse/neglect/exploitation
  • Staff Training Opportunities
  • Trained staff on-site
  • Staff trained in diet & nutrition
  • Staff trained in neurological disorders
  • Staff trained in pain Management

Kitchen Types

  • Kitchenette

Additional Amenity Information

  • Special Comment: Here, with full hearts and felt callings, it is our privilege to serve, and our pleasure to love all beneath our roof. The mission of MorningStar resonates at every level, aligning our priorities and defining our behavior. While rooted in Judeo-Christian beliefs, we welcome all faiths among our residents and team members.
  • State Licenses: AL10966C

Costs for MorningStar Assisted Living & Memory Care at Arrowhead in Glendale, Arizona

Assisted Living

$3,995

Starting Price

Memory Care

$5,129

Starting Price

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Reviews of MorningStar Assisted Living & Memory Care at Arrowhead in Glendale, Arizona

4.1

(16 reviews)

  • Facility

    4.5

  • Staff

    4.2

  • Food

    4.0

  • Activities

    3.6

  • Value

    3.2

Debra

5

November 9, 2024

I visited this facility

We toured MorningStar Assisted Living & Memory Care at Arrowhead. It was beautiful and had a lot to offer there as well. That facility was a little larger, but it was pretty swanky. I did see some of the people playing cards. They can go do whatever they want, and come back whenever they want. They've got a lot of freedom to do what they want. I like that. I did talk to the residents there. They love it. When I talked to the people, there was more in there that was a little older and they simply just had no problems, and they still have their own cars. A couple of men I was talking to just live there because they don't have to cook for themselves and things like that, and I thought that was pretty interesting, and we ate there.

Provider Response

Debra, we're thrilled to hear you enjoyed your tour of MorningStar! It’s fantastic that you noticed the vibrant community and the freedom our residents have. We strive to create a welcoming environment where everyone can thrive. Thank you for sharing your experience!

Jim

5

May 6, 2024

I am a friend or relative of a current/past resident

My sister is at the MorningStar Assisted Living & Memory Care at Arrowhead. We went to a game night there last night. My wife and I joined her, and we had a nice dinner. We played games and they had a casino night. It was very nice. She liked it there. She said she's made friends. The place is nice and clean and they take good care of it and they take good care of her. She's very happy there. Their staff is awesome. They have smiles on their faces. The facility is always in nice shape. They keep it nice. My sister thought the price was a little high at first, but she said she's glad she's there, and it's worth the money. it's very well equipped. My wife said, "I wouldn't mind coming here." It's a good place. They have nice holding areas to get outside and sit. They have barbecues. They have activities for the customers quite often. They check in on her and help her out, and they're good about that.

Provider Response

Jim, we are thrilled to hear about your sister's positive experience at MorningStar Assisted Living & Memory Care at Arrowhead. We appreciate you taking the time to share your feedback. Our team works hard to provide a clean, welcoming environment with engaging activities for all residents. Thank you for choosing us!

Celestino

5

June 4, 2023

I visited this facility

I have been to the MorningStar Assisted Living & Memory Care at Arrowhead to see it. The tour was pretty good. It was actually a pretty excellent place. Their facilities were also good. They were very clean and very inviting. We met with Michael, and he was very good as well. They had a bistro, where you can hang out. They had bingo. They had movie nights in their theater. They had different events that were sometimes off-site. They also provide transportation. They had an outdoor area for when the weather's warmer. It was pretty nice there.

Provider Response

We’re so glad you enjoyed your tour of MorningStar. Seeing is believing, always.

Judy

3

February 5, 2023

I am/was a resident of this facility

I'm living in MorningStar Assisted Living & Memory Care at Arrowhead. It has everything that I've been looking for. I negotiated the price, and the price is good now. But I would suggest anybody who is looking to come here. It's a good place. Negotiate the price. One staff member, her name is Mandy, and she's horrible. She decided that she had to come look at me when I was sitting on the toilet. She changed my thermostat, and she came in and vacuumed while I was on the phone. That is one major, major negative about this place. Everything else is quite good. Very good meals. They're doing a lot of things, but they're not things that I want to do, mostly it's bingo, and I don't like bingo. It's too long, and it's boring. It's fine after I have negotiated everything, which includes medical, which includes health care, price, includes everything when you negotiate with these people. It's a wonderful place to live.

Provider Response

Thank you for your words of praise of our community. We also appreciate your candid feedback as we strive for excellence at MorningStar. Please don't hesitate to reach out to Dawn, Executive Director, to discuss any concerns further.

R.R.

5

October 22, 2021

I visited this facility

MorningStar Assisted Living & Memory Care at Arrowhead had a lot of nice qualities to it. What I liked the most was if you ever needed to move your loved one from assisted living to memory care, the staff would move all the furniture, so when you come back, the room looked the same, but it'd be in the memory care already, not assisted living. So, I liked the fact that they were very helpful in that manner. The area looked great and everything was wonderful about it. I primarily looked at the assisted living apartment area, and then we walked over to the memory care. Penny did a great job during the tour. She was very wonderful, very knowledgeable, and very friendly. The place was very clean, very nice, and they seemed very happy there too.

Provider Response

Thank you so much for the kind words. We never tire of hearing evidence that we have met and exceeded expectations.

Joe

5

May 5, 2021

I visited this facility

My Mom is going on “99” years old and she needed a special kind of place with a great staff to look after her and provide the vast care you can imagine she would need. Mom has called Morning Star her home for over a year and enjoys living there especially sharing time with all her friends. :)

Provider Response

Finding favor in the eyes of our residents and families is the ultimate litmus test. Of course it is! Here, in the cheery reports of contented lives and happy hearts does the MorningStar brand find its fullest measure.

Michael

5

May 5, 2021

I am a friend or relative of a current/past resident

The care givers are patient, attentive, and truly have your loved-one’s best interest at heart. They go out of their way to connect and do special things for my mother.

Provider Response

You have testified to the love that we feel so deeply for our resident-seniors.  We are building family for life, and your words of praise endorse that fact.

Teri

4

March 6, 2021

I visited this facility

I visited MorningStar in Glendale. It was okay, I liked the layout of the place. I think two things really turned me off though. One was the price, they were offering some kind of reduction in the monthly rent but there obviously would be no guarantee that it would stay at that amount. So, I was a little concerned that it would be a bait and switch. The second thing was that they were paranoid about COVID, they pretty much had everybody locked in their rooms and that was just not gonna fly with my mom. She would never accept something like that, she'll never move in and be happy being isolated. I think they were way over-concerned about COVID. It was just 2-story and was easy to get around in so I liked that. I'm sure they had activities but with COVID they're not doing anything.

Provider Response

Thank you for touring MorningStar. Our rates are commensurate with the area, but we are pleased to offer seasonal incentives with clear parameters. It would be in opposition to our mission to be anything other than transparent with our fees. We also offer the resources of a “financial concierge” by which families can explore payment options for their retirement. As to COVID-19, knowing its aggravated impact on seniors, we have been vigilant in protecting resident health. Thanks to layered defenses, our Arrowhead community has been minimally impacted by the pandemic. Residents would never be “locked” in their apartments. Isolation is in effect only when a person has COVID, and only until testing confirms resolution. Small socially-distanced groups gather throughout the day. We offer entertainment and activities modified for the ordinances given by local authorities. We eagerly await direction from the Governor’s task force as it relates to full reopening. Meanwhile, MorningStar was pleased to host vaccine clinics, inviting residents and team to participate, encouraged by its reported efficacy. Wishing you and family all the best.

Patti

5

March 2, 2021

I am a friend or relative of a current/past resident

My mom for the moment is confined to bed. ALL the staff at this facility are excellent care providers. Mom's phone was dead and the nurse called me so I could talk to her. That meant the world to me. They go above and way beyond in caring for their residents. I love them all and sleep well knowing my mom is in such capable hands. Thank you.

Provider Response

It is our great pleasure to serve and protect our beloved residents. Thank you for recognizing our efforts.

Mrs Weav

5

June 10, 2020

I am a friend or relative of a current/past resident

My mom came to Morningstar March 1, 2020. I wish I would have moved her directly to morning star when she wanted to leave my home the year earlier because she felt she was a burden, but she was not. When I left her at the other facility I felt like a horrible daughter and worried about her all the time. When I moved her to Morningstar I felt like I was bringing her to the best place possible and a true home. They quickly proved me right. Erin, Shannon, Tammy and the entire Morningstar team treated her amazing with dignity and compassion and during the most difficult time with the Coronavirus and her end stages COPD. From the first day there her quality of life improved tremendously from her daily bingo sessions to actually going to meals and looking forward to the wonderful food they would cook her. Even if she didn’t want to eat something on the menu that day, cook would cook her something special for her. I tell everyone that they are the best care facility for their loved ones. My mom got a room where she sat at her bay windows and would love to watch the world outside. When she got bored she would get on her scooter and go cause silliness like racing the staff on her scouter in the hall ways. And even in the end when our loved ones where dying alone- Morningstar safely allowed me in to be with her till she passed with me laying right next to her. I can not express enough my gratitude for this and everything else they did for my mom and our family.

Provider Response

Thank you for taking the time to pen these heartfelt words. What a honor, what a privilege, what a blessing…for MorningStar to have joined your family in loving and elevating the life of your precious mom. May God comfort you as you grieve her passing.

W.B.

4

June 10, 2020

I am a friend or relative of a current/past resident

We're now in MorningStar Assisted Living & Memory Care at Arrowhead and right now everything is on lockdown. The place is comfortable and all of the floors are carpeted unless someone asks to leave their room uncarpeted. The food is up and down, though the majority of the meals are good, well-done or cooked well. Usually every meal has vegetables and meat, and there are 2 choices per meal. The staff provides us with shower assistance and medication management help. Right now, there's not much in the way of activities since we can't go outside. That's hardly the fault of the community. But we have a new program director and she's very active and encouraging those around in the rooms every other day and talk about people on upcoming things. Our room is adequate. Within the last several months, they have changed almost all of the staff and they're mostly all on learning mode. And with the virus, everything has been stifled. Generally they're pleasant and always have a smile and they're open to our policies.

Provider Response

How wonderful to hear so many words of affirmation. Our great thanks for taking the time to pen your positive experience at MorningStar amidst what for the entire world is a challenging time. We are working tirelessly to compensate for the restrictions with the depth of our love.

Sammu

2

May 28, 2020

I am a friend or relative of a current/past resident

Staff turnover is high and call-light (pendants) not answered. In a timely manner. They say 10 minutes but this can take up to An hour before someone responds. Staff complain they are short of help. Medications not given in timely manner and many medications not even administered. Med tech (not nurses) pass meds and LPN oversee the med techs. Many medication errors. Leadership does not take ownership and always had excuses. For the price, services need improvements. More affordable facilities within area.

Provider Response

We are so sorry to read of your assessment. MorningStar’s aspirations for service excellence are not only sincere but backed by robust hiring, training and staff retention strategies, all directed at building a compassionate, equipped team to serve our residents. By our electronic records, our average response time to call-lights is 8 minutes. Our staffing ratios are determined by the acuity of our current population of residents in each neighborhood, as reflected in each service plan. In Arizona, MedTechs must be certified before dispensing medications. Our MedTechs are no exception; their dispensing protocols are strictly maintained and monitored, further enhanced by our electronic health record solution, QuickMAR, used to record and document med administration from every aspect. Our Licensed Nurse, competent and experienced as she is in senior living, is advancing her education to the level of Registered Nurse. Please feel free to call our Home Office to discuss your concerns further. We would welcome the opportunity.

Mike Jons

5

January 20, 2019

I am/was a resident of this facility

We have three Concierge’s and they cover the front desk from 7am to 5 or 6pm every day of the week.They are Belly, Carry, and Lulu . Another careing person is the Assisted Living Coordinator who creates a schedule for Caregivers and Med-techs for 24hrs. a day 7days a week! The caregivers and Med-techs work 8hrs. a day covering 2 floors answering pennant lights from residents who have a need or questions. Each resident wears a pendant that they can push and it sends a call to the caregivers to go to help. Caregivers also help residents get to activities that they want to be at and to all meals on time.

Bondi

1

December 2, 2017

I am a friend or relative of a current/past resident

Morning Star Arrowhead is managed terribly. The staff and care is horrible. When a resident hits their button for help the staff can take up to an hour to see what's wrong. It's a rotating staff. They don't stay there very long. The food is terrible as I hear complaints from other residents. I will say the facility is new and looks nice but that is it has going for itself.

Provider Response

We are so sorry to learn of your disappointment in us, trying as diligently as we are to serve and care with distinction. Our average response time to call buttons is 10 minutes. Some response are very much quicker, but the occasional one extends longer, depending upon what is happening at the moment in the community. Our staff attrition is something we are perpetually focused on reducing, a challenging prospect for any senior living community, with both the robust economy and shortage of healthcare workers as driving factors. We boast 17 Care Managers who have been with MorningStar over two years (since our opening), 16 over a year, 12 over 6 months, and 10 newly hired within the last 6 months. We enjoy widespread satisfaction with the food we serve, receiving less than five complaints from residents. Our Executive Chef meets with the Food Committee every month, and they always tell her what a great job she is doing, We are seeking more dedicated servers in the dining room.

Susan117476650

4

December 12, 2015

I am a friend or relative of a resident

I like the people at MorningStar. The place is smaller, and the facility is new, so I think it will be good for my mom to grow with them. The staff is very good, very attentive, and caring. The food is very good.

SRRA

3

February 1, 2012

I visited this facility

I have visited and referred clients to Good Spirits Assisted Living Home this year. In general, I thought Good Spirits Assisted Living was an interesting home when I first visited the home initially. After they changed the staff the home did see a change. This home is not in the greatest area so at times you will see the graffiti on the side gates. The front yard has a nice garden and the backyard is huge with a lot of space. The common areas of the facility is ok only thing is the dining area is very small not a lot of room to move around at all.   The residents' rooms are mainly semi private but are a descent size. There is only two bathrooms that are not very big, but does the job. The staff is a couple that has changed the house around in the last months. The management has been in the business for many years and has been very successful. While I was there, I noticed the residents were well cared for and the house was very clean. Overall, Good Spirits Assisted Living Homes is a nice home and I would recommend it to a specific group of people. I give this home three stars.

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