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The Legacy Rehab & Care Center
2812 Silver Creek Road, Bullhead City, AZ 86442
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About The Legacy Rehab & Care Center in Bullhead City, Arizona
To learn more about this provider’s license and review other available state reports, please visit:
Arizona Department of Health Services Public Health Licensing
Medicare
Health
4.0
Overall
3.0
Quality
3.0
Staff
1.0
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Reviews of The Legacy Rehab & Care Center in Bullhead City, Arizona
2.0
(15 reviews)
Facility
2.0
Staff
2.2
Food
1.5
Activities
3.0
Value
2.0
Rowena
3
|
May 23, 2024
My husband is currently at The Legacy Rehab & Care Center and will be discharged at the end of May. It's an older building. They're shortstaffed. When we call, it takes an hour or 30 minutes before they can respond. My husband does not like the food. He lost a lot of weight there. He keeps complaining about what he eats there. I also see the food is not good. Every time I go there, my husband is having his lunch or his breakfast. They have a lounge area, a therapy area, and an exercise area. They also have a small library. There is a small mini garden where the residents can go out, but now it's too hot in here and nobody wants to go out in the garden.
lovey
1
|
February 16, 2024
My mother-in-law was kept in a diaper as her wheelchair would not fit through the door. Staff does not provide status updates such as changes in medications or room changes. When my mother-in-law was released, she was covered in sores, from head to toe which required heavy duty medication.
moroni
1
|
October 29, 2021
I came from surgery and needed some rehab to help me walk. They didn't have proper equipment, correct meds. The rooms were so hot needed a fan. When buttons were pushed it to ok 20 minutes and still no answer. The bed was a crank bed, had no control over lifting head or feet Jake day shift and nick great
lkf1966
1
|
July 26, 2021
My dad was brought to this facility & said they put him in a medical supply closet w/ mattresses up against the wall. He said he was there 6 hrs b4 anyone brought him water. He said they weren't giving him his pain meds. He finally saw a dr who told the staff he just had major surgery & give him pain meds & anything else he wanted. He couldn't breathe for 3 days b4 he was sent to the ER. I tried 2 pick up his belongings & was told they don't know where they are but they would mail them. They threw them away. Terrible experience and care.
gladtogetout
3
|
January 17, 2018
All the staff were great best RN’s and CNA’s . Food was uneatable need a cook. Place was clean.
mdginorio
1
|
November 5, 2017
Way under staffed. My friend passed away from bed sore after being there.
22sasdythang
1
|
December 29, 2016
Every time I call the nurses station , no one answer . Just want to talk to my mom. The facility should close down, horrible
annalee543
3
|
October 19, 2016
I have had both my grandmother and grandfather here amazing place. The staff is fun and friendly but most of all caring. There are lots of fun activities for them to do and even the food is delicious! Very pleased 5 stars!
Downsameroad
2
|
September 28, 2016
Do Not take Your loved one here. My Uncle Died there But the Nurse and Caregiver were fired.. Same week, No one has gotten a hold of us. The Whole Facility should be closed dowm. The employees are Good workers but are Fired with no cause what so ever,,
Heartsunitsd
1
|
September 27, 2016
My boyfriend My My boyfriend was at legacy for about 3 months due to neglect of a what I thought was a sore turned out to be gangrene he has diabetes I asked for if they weren't going to change his bloody dressings let me finally I told them I wanted to see dr he came in and saw him instead of just walking around listening to the nurses one time I went there he dropped something on floor tried to get item half on bed half off I went there every day thank God but what about one who have no one? He went to Vegas he now has half his foot cut off that didn't need to be because of neglect note to my children please not this place!!!!!!!!!!
Elderly Are Our History
2
|
June 25, 2016
Be wary of this care center, residents have been known to be left in the dining hall long after food service. Residents receive minimal care due to short staffing. Grandfather was left in his bed (at its sister care center) for weeks with a dislocated hip. No one moved him as he cried out in pain only for us to move him and find out he needed to be discharged and taken to the hospital for surgery. Poor care hasn't changed in the last eight years.
Havasukathy
4
|
October 17, 2015
My Sister Jackie is a Resident There She Had a Stroke 5 Years ago and has been in 3 Different Nursing homes .....This Place is by Far The Best Care She Has Ever Had . She Has Perfect Care and Always Looks and Smells Clean ......I Give 4 Stars and Highly Recomeend This Place ......Posted on Oct.17,2015
unfortunate relative to ex-resident
2
|
January 5, 2015
relative of ex-resident. would not accept relative back after surgery they suggested. was told relative needed too much care. also, sat in urine diapers, dirty clothes and did not keep good medical records at all.
jsmith273
4
|
July 12, 2014
This facility like any LTC facility does have its flaws. Considering the area it's in and the age of the majority of the towns residents, there biggest flaw is finding suitable employees in the area. However, if that's the only flaw it has, show me a facility like this that doesn't have the same problem. I disagree with the previous comment. Legacy does provide activities for there residents. They do go above and beyond to make the experience for the residents a comfortable one. This is because from my understanding they do realize that for most of there residents this is it for them. If I had a choice of where to send a loved one I would choose Legacy. Unfortunately, it is too late for me.
Bull rock
1
|
January 19, 2014
If you have any other options, don't place your loved ones here. Residents are left in dirty clothings, sitting in soiled pants. The whole facility reeks of poop and piss. There are not a lot of activities to keep residents occupied. The whole place is just unsanitary.
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