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Right at Home - Milwaukee North

‌316 E Silver Spring Dr, ‌Ste 213 ‌, Milwaukee, WI 53217

(833) 910-3836

Verified Partner

4.5

(35 reviews)

Offers Home Care
Top rated on Caring.com

2024

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Reviews of Right at Home - Milwaukee North in Milwaukee, Wisconsin

4.5

(35 reviews)

    Top rated on Caring.com

    2024

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Mary K_59

    5

    October 10, 2024

    I am a current client of this provider

    The caregivers help her with getting around since she has problems with her vision. The agency seems to be pretty reliable.

    AnnieB

    2

    September 19, 2024

    I am a current client of this provider

    The last caregiver I had, she was good. I would like for her to be paid a straight rate instead of by the hour I am not getting quality care. The people they send to me are not qualified, all except the last couple of ones.

    Provider Response

    Thank you for your feedback. We take input seriously and strive to provide the quality of care and assistance as defined. This review has been reviewed by the office and management team to further understand and act on the situation. We do need to pay hourly as that standard policy.

    Anonymous_1725550835

    4

    September 5, 2024

    I am a current client of this provider

    It has been a positive experience because the caregivers do housekeeping tasks that would be hard for me. They also helped me catch up with organization stuff. It just helps with my independence. In the beginning, there was a problem with getting me a regular caregiver. There were also issues of the caregivers not showing up. They got it figured out, but it seemed to be a problem with staffing.

    Provider Response

    We appreciate your feedback regarding the completeness of the housekeeping that our caregivers are providing. Staffing is for sure a challenge in this segment. However, we're constantly monitoring the schedule to confirm that caregivers have arrived, and if there is an issue, immediately taken action to back-fill the shift.

    Anonymous_1702304028

    4

    September 4, 2024

    I am a current client of this provider

    The commitment from the company has been the biggest help. They need to provide consistent caregivers. It happens too often to us without warning.

    Provider Response

    Thanks for your review. It's great to hear your comment regarding "commitment". Or team strives to provide care and assistance as defined and expected. One of the challenges of this segment is reliable caregivers. Our office team is constantly monitoring the schedule, while taking immediate action to fill shifts when someone calls out.

    Anonymous_1725450414

    5

    September 4, 2024

    I am a current client of this provider

    They've made an impact through conscientiousness and they clean. They're timely.

    Provider Response

    We appreciate your review and business. We always strive to provide caregivers that are courteous, respectfully, while addressing their assigned responsibilities. Timeliness, is always emphasized!

    Thomas T_11

    4

    August 19, 2024

    I am a current client of this provider

    I don't need much but it is a great help for them to clean my apartment for me. I don't need very much but they come out every Friday and clean my apartment.

    Provider Response

    Thanks for your feedback. Consistency, is certainly a big factor with our services, and we're happy to see that our assistance is working out well.

    Marilyn A_7

    5

    August 9, 2024

    I am a current client of this provider

    I use a walker and I can no longer wash the floors and that's a big help. Now I have someone, her name is Fatima, and she is doing a good job.

    John L_48

    5

    August 5, 2024

    I am a current client of this provider

    My caregiver does what I ask I them to do. I think they do a good job, I have a good worker.

    Provider Response

    We're happy to hear that you believe our caregivers are doing a great job! We train and coach them regularly to assure that they are capable of serving clients well.

    Victoria w

    5

    July 3, 2024

    I am a current client of this provider

    They send capable caregivers. I like the quality of care.

    Provider Response

    Thanks for your response. Certainly, we aspire to provide top quality care the fits each client's requirements. With 20 - 30 years of experience each, our Care Management team uses all their knowledge, skills and training expertise to make sure our caregivers provide excellent care.

    George J_8

    5

    July 3, 2024

    I am a current client of this provider

    The agency has washes for my dad, helps him with his baths. I would recommend them because the care that my dad gets.

    Provider Response

    It's great to see your review. We aim to provide personal cares that meet every client's needs and appreciate you response.

    James C_48

    5

    June 21, 2024

    I am a current client of this provider

    It has helped tremendously. They're in contact with us and they keep trying to make that all better for us. They have certainly improved as of today.

    Provider Response

    We strive to communicate regularly with all our clients to assure that we're providing the best possible care in a manner that fits each client's needs. Sometimes this is a progression, yet we always are focused on changes and improvements to result in a great experience.

    Johnny M_4

    5

    June 5, 2024

    I am a current client of this provider

    I like the fact that I have fantastic people to care for me. I like that they are always here for me and appreciate everything.

    Provider Response

    "Fantastic people" is music to our ears! Thanks for your comments. Our focus is making sure that clients have a caregiver that shows up on time to their shifts - every time. It's not easy, yet one that we know is so important to our clients.

    Bill K_14

    5

    June 5, 2024

    I am a current client of this provider

    The agency has sent a dependable person who can operate on her own to make my experience positive. I would recommend them because they are accessible, and they stay in touch with me.

    Provider Response

    Dependability is what we're all about, and it's not easy to achieve in this segment, but our scheduler, care managers, and owners are on top of this everyday. It's great to hear you comments about staying in touch with you. We always try to check-in with our clients to make sure things are going well.

    Lovell K

    5

    May 3, 2024

    I am a current client of this provider

    They make and clean his bed for him. We like the caregiver.

    Provider Response

    Thanks for your review. Providing friendly and personable caregivers is absolutely central to our culture and behavioral expectation of our entire care team, and office personal as well.

    Dorothy M_31

    5

    May 3, 2024

    I am a current client of this provider

    I am not able to do certain things by myself. They are on time and get the job done.

    Provider Response

    Thanks for you feedback and review. We strive to make sure that our caregivers arrive on time and have clear care plans, that they understand well, and are able to complete requirements.

    Marylin P

    5

    April 15, 2024

    I am a current client of this provider

    They are organized. They work you toward independence.

    Provider Response

    Thanks for your feedback. Our team invests a lot of time to make sure that the care team is accurately scheduled and coordinated with clients. We're also happy to hear that were helping you sustain you independence. That's central for everything we do!

    William R_45

    3

    April 3, 2024

    I am a current client of this provider

    By reminding him to take his medication and showing him which one he needs to take. They could keep me updated on his supplies and make sure he takes his medication while they're there.

    Provider Response

    Thanks for your reply. Certainly, one of our goals to is support medication reminders, and accordingly, your feedback is important to us. We re-visited this topic with the related caregivers to assure that our standards in this area are being met. Thanks again.

    John W_63

    4

    March 5, 2024

    I am a current client of this provider

    Just do the job that they are assigned to do. It depends on the caregiver. It's convenient.

    Provider Response

    Thanks for your reply. We always welcome feedback, and want to make sure that our services is done in a compete manner, every time. Our Care Manager will speak to the caregivers and assure completeness. Thanks so much!

    James S_62

    3

    January 17, 2024

    I am a current client of this provider

    When they come, they do a good job. They should get reliable people who want to work and come on time. People don't show up and don't call.

    Calvin G_1

    5

    October 10, 2023

    I am a current client of this provider

    It really helps me when they come and do some cooking and wash laundry. I like that they have really good customer service.

    Michelle K_9

    5

    October 3, 2023

    I am a current client of this provider

    I wish we could afford more care. I like our specific caregiver and the agency.

    Anonymous_7526

    4

    July 6, 2023

    I am a current client of this provider

    Kathie's husband receives more care, but it gives her peace of mind. I think, just have all of the caregivers be on the same page in terms of patient care.

    Provider Response

    Thanks for your review, and the opportunity to provide your family members assistance. We appreciate your comments about making sure that everyone is on the same page. We strive to assure that our care plans are clearly defined and aligned with our clients needs, and your feedback is very helpful with providing us input to act upon. Thank you!

    Susan M_55

    5

    June 20, 2023

    I am a current client of this provider

    They provide him care and show him compassion and keep his place safe. They are professional, caring, and compassionate.

    Provider Response

    Thanks for your review Susan. Our client's and their family's peace of mind is one of our key goals. We constantly strive to provide the highest quality care to assure satisfaction and the assurance that it's delivered as expected.

    Patricia "Pat" H_1

    5

    April 17, 2023

    I am a current client of this provider

    The person who comes in here I like them very much, they do a good job and I like their attitude, they also seem to care about the people they are caring for. When they come in they do their job and do it well, they usually come on time, and they are polite, they are also friendly.

    Mary S_75

    5

    March 8, 2023

    I am a current client of this provider

    The impact on my daily life is good. When she comes in, she is able to give me a break from taking care of him. I would recommend them because they do good work for us.

    Carol O_7

    5

    March 8, 2023

    I am a current client of this provider

    They help with everything. She helps me bath and shave him. I like that the caregiver is very nice and helpful.

    Anne L_7

    5

    December 6, 2022

    I am a current client of this provider

    They do grocery shopping for me twice a week which is extremely helpful, and they are very prompt in doing anything that is necessary around the house like taking out garbage. They are very attentive to my needs and responsive. When someone was sick the owner stepped in to help me directly, which I was very impressed by.

    Emma M_2

    5

    December 2, 2022

    I am a current client of this provider

    They do a very good job when they come. I like that they seem to be a nice place.

    Peter K_12

    5

    October 12, 2022

    I am a current client of this provider

    They are very personable and caring. I like the agent and the caregiver.

    Provider Response

    Thanks for your review Peter. One of our most important goals is providing personable, and caring services that are so important to the well-being of our clients. It's something we strive to achieve every day.

    James A. Murphy

    4

    September 20, 2022

    I am a current client of this provider

    They work hard to fit caregiver to client needs and preferences. They are flexible with accomodating schedules changes as necessary. Mgmt. is responsive to inquiries and requests.

    Provider Response

    Thanks for your review James. Clearly, our caregivers strive toward providing top quality care. Also, our Care Management Team makes sure to touch base regularly to monitor our client care, while also seeking feedback.

    stillstanding53

    5

    September 19, 2022

    I am a current client of this provider

    They are a great company and work with the patient and provide great interaction. Punctual and respectful. Great at cleaning and cooking and helping with me having a good attitude. When giving the opportunity they work with my provider to make sure I can get the services I need like bathing. The supervisor are spot on and have called me on different occasions to make sure that I was receiving the proper care. They have been out to my apartment on several occasions to see if there is anything they can do to help. I was without furniture, a bed in particular and they helped me to get household appliances and furniture. Their lines of communication are always open and I try to let them know if anything changes so they can let their employees know in advance. I never knew they existed till this year. If my parents were alive I’d recommend them for her. Thanks Right At Home

    Provider Response

    Thanks for your review. We know that communication and continued contact is very important to our clients, and it's crucial to our overall client management program. Our office team always aims to make sure that we understand the care provided to our clients on a regular basis.

    Foster A

    4

    July 7, 2022

    I am a current client of this provider

    They have helped the most working on getting him immediate services. I would like better scheduling and organization.

    Provider Response

    Thanks for your feedback. Our team is very focused on addressing needs quickly, to provide a faster solution with quality caregiving than other agencies.

    Hudson A

    4

    July 1, 2022

    I am a current client of this provider

    I guess they could give me hours. I like it that they are attentive and they came out and checked on me personally.

    Provider Response

    Thanks for your review Hudson. Our goal is to assure that all our clients are being well attended, both by our caregivers, and by the oversight of our care management personnel.

    James F_17

    5

    April 5, 2022

    I am a current client of this provider

    They are helping us with bathing services. I like that they are very personable and sweet.

    Charles H_19

    5

    September 2, 2021

    I am a past client of this provider

    They offered assistance to my dad when I was unable to be there. I appreciated that. They were very helpful in making it easier because I knew someone was there for my dad and that he was getting that one-on-one care. I didn't have to worry about him by being by himself. I have no issues at this time.

    Provider Response

    Thanks for our straightforward and supportive review Charles! Our focus on providing meaningful Companion Care, is just as important as providing Personal Care. Companion Care has proven very important to many clients, especially during these last 18 months when so many Seniors were isolated. Thank you for the opportunity to serve your father.

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    Services and Amenities of Right at Home - Milwaukee North in Milwaukee, Wisconsin

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening

    Bonds & Insurance

    • Is Bonded and Insured

    Health Services

    • Companion Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Transportation & Shopping

    • Transportation Services for General Shopping

    About Right at Home - Milwaukee North in Milwaukee, Wisconsin

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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