Right at Home Milwaukee County, WI

Anonymous_7284

It only 2 days a week and made a huge difference. They are very prompt to respond when I needed help.

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John G_52

I like that the aide helps us with a lot of things because it saves me time with my husband. I like the people the agency provides for us.

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Cindy B_27

I have severe COP, and it's been helpful to have them. They have been caring and understanding.

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Dennis W_9

They have helped me with personal care. They have good caregivers.

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Betty N_4

They're inconsistent with the people they sent, but I love my caregiver now. The first time they sent a worker here, she was afraid of the neighborhood, so I had to wait an extra week for a worker.

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Mike U

The agency has made life easier by assigning me a caregiver who helps keep my house. The agency sends great quality caregivers to me.

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Anonymous_1718881309

They have been most helpful by having the strength to do things that I cannot. I believe that they do very careful screenings of their caregivers, which I like because it can be uncomfortable to have strangers come into the house.

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Karen B_59

They've done things around the home. They're very capable of doing a lot of things.

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Joan B_38

They're very helpful and kind. I'm very satisfied with my service.

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Paula H_9

They help by providing me the individual who comes to the house and works. I like the staff they are informative, and they have a good sense of humor.

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Cheryl S_17

They always listen to me and understand his needs. I'd tell them that they're tailored to my needs.

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Ann B_27

They've helped me in many ways because I can't do things by myself. I like it's great for someone that can't do anything for themselves.

Mrs. R_6

I don't have transportation. I am 95 years old. Caretaker does a good job cleaning. She did grocery shopping for him. When they say they are going to be there they come. Caretaker does a good job cleaning. She did grocery shopping for him.

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Lori D_11

The caregiver does things I'm not able to do for myself. I like the person I have now.

Dianne H_7

They do all the tasks we ask them to do. They are dependable, and they provide quality caregivers for my mom.

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Robert F_34

The provider has helped me the most because my house has become much more manageable. I would recommend them because I like the person they sent to me.

Greta Q

I'm very grateful for the help, the biggest help is there is no more stress or strain for me as far as my health concerns. It seemed like they were understanding and there was a lot of empathy involved, I felt very good about them.

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Greg S_18

They could help this girl to get a replacement. Unfortunately, the gal has been having car troubles. The caregiver has been showing up late or not at all.

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Anonymous_7616

It makes a world of difference of my husband and me to do the laundry, and it was increasingly becoming difficult for us, so we appreciate the help. There have been issues, but like today our girl didn't show up, and it turns out she has car trouble, unavoidable, but it's a problem and the poor kid has to take the bus here.

Barbara W_47

If someone wouldn't be able to watch my mom, I would have to be home with her. Their priced fairly.

Ken K_9

They need to work on communication. They could have more consistency with the caregivers showing up on time.

Provider Response

Mary P_52

Sometimes my mom turns down the shower. The person that comes over is nice and thorough.

Richard C_36

The most helpful has been them being familiar with what he needs. I like that they are wonderful, reliable, and sent us wonderful people.

Roy K_4

They keep me informed, their reliability has been good, and they notify me if there is going to be any change. I like so far that the care has been alright and they took care right away.

Mark M_30

They help a lot. It saves me a lot of movement. I'm kinda immobile and can't get around that good. I'd like better game plans. I like the people that are trying to accommodate me.

Kristine M_5

He gets 24-hour care. He has dementia and everyone reminds him of everything. He is safe and monitored. I love that they are personable.

Verges H

He does not recognize me and that is hard. It really helps me when the caregiver comes. The caregiver we have now is good, I just wish we had more hours.

Anonymous_6183

They have helped her with getting back into a shower again after two years of not being able to. From my perspective, they are giving us the care we need.

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Colleen D_4

The caregiver help with companionship and groceries. They are qualified and choose a good caregiver for my mom.

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Marie K_7

It puts Marilyn at ease. I would tell my friend they are responsive to phone calls and work with me and the client to find a compatible caregiver.

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Dawn L_8

The agency is easy to work with. I like that they are easily accessible, I can reach them if I need anything.

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Virginia S_19

It's helping her stay at her home and it's really big for us. I feel like they are doing a great job.

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Mary O_12

The caregiver is really good with my mom. She is caring and gentle. Our caregiver is amazing. The care she provides is better than the nurses that come.

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Marie K_5

She comes once a week on Thursday and she does things that I can't. I like that the homemaker is really nice and a great gal.

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Dianne B_8

It has allowed me a little bit more freedom and peace of mind. I like that they are easy to contact and the information was very straight forward.

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Anonymous_6264

If we didn't have the services then we wouldn't be able to go to the doctors so that's been a positive experience. I'd tell a friend that I like that when we call the office staff because we have a doctor's appointment they help send a caregiver who can take us there.

Provider Response

Anthony P_8

It is a transition period right now for the client. The caretaker needs to be able to work with her and have an open mind. Right at Home seems to be dependable. Also when Lisa came in to do the interview and the assessment, it's nice that you get a professional to asses the situation.

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Larry D_9

They sit down and explain the program to me and discuss everything that needs to be done. You all offer the services that we need.

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David M_50

They make sure that everything is done so that my family doesn't have to change their lives. I like that they are very personable, caring, and on time.

Sharon W_21

If they are not doing it, I am, and I just cannot do that. They provide the care they say they will provide.

Mike N_7

The day-to-day help is good and the caregiver engages my father in conversation. They are so willing to work with us in these tough times when it's hard to find employees.

Marlene O

I couldn't do anything without them. I can't use my right arm, so they help me with showering, cleaning, and they do a good job. They're always on time. I like that they talked to me and spent time with me prior to even signing with them. They worked with me right away.

Provider Response

Brian T_4

The first person I met from Right at Home, Lisa, met with my family and I, which helped to break the ice to make things more comfortable for everyone involved. Right at Home helps to provide cleaning, takes her to appointments, and helps with a wide variety of services.

Joe N_2

The provider helped the most by staying with my mom overnight. I liked that Right at Home was easy to use. The people I dealt with were great, and they took good care of my mom.

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Kathleen L_5

They've helped me go up and down the stairs. I don't have to do that anymore alone. They haven't done anything bad to me so far!

Mark F_9

It was helpful for me, it allowed me to leave the home. They do what they say they will.

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Marga H

Their prices are very high. I see people who are not doing the work they are supposed to, the service doesn't match the cost. There were some experiences that we had with caregivers where they acted unprofessional and complaining about the work they had to do.

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Judith Z

They clean for me. I like their flexibility.

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Anonymous_5338

They're a good help to me. They could get more people to service their clientele.

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David M_46

They just worked really well with Charles. There was no problems. They did a great job, there is nothing I felt was a problem or issue. Several people came from the agency and did a good job.

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Kristi

Mom and Dad wanted to stay in their own home, and Right at Home allowed that to happen. Lisa not only answered our call for help, but she listened and put a custom care plan into place to provide overnight care and eventually 24-hour care, assessing and adjusting as Mom and Dad’s needs changed. Her team was compassionate and caring, and worked with the family at a level that was comfortable for everyone. Lisa’s caring and gentle nature, along with her healthcare background, allows her to develop a plan and put a team into place covering every need. Lisa checked in often with family members, and was always responsive to our questions and concerns. Working with Right at Home gave us peace of mind in knowing that Mom and Dad were well cared for and they were able to remain in their home as they wished.

Provider Response

Maryfield

I have used Right at Home for my mother's care since she can no longer take care of herself. I do not live close to her so I found this service to be exceptional in helping my mom out on a daily basis. They are at her home to give her her medications, prepare her meals, help her dress, bathe, remember to use her walker, clean her house and wash her clothes. They also spend lots of time talking with her and playing music that she enjoys listening and singing to. She has the same couple of caregivers on a daily basis, and is so happy when they are there. The home office staff visits her home weekly and is in contact with me regularly. If I need to speak to them, it is never a problem getting in touch with them. Being so far from my mom, Right at Home has truly given me peace of mind with her daily care.

Lisa Z_3

It made things easier for her to go shopping and stuff. Right at Home does a real good job, especially personally for people.

Anonymous_3530

I liked that I could depend on them. I liked that they did their job.

Chris R_5

It made it possible for my parents to survive for three months. They could have consistency of caregivers. Some were good and others weren't as good.

Joan T_10

I'm the one, whenever something goes wrong, who has to be the go-between for my parents and the company. There have been some caregivers that didn't want to come back but now we have some good caregivers.

Doris L_3

They helped me with providing the caregivers. They need to be more attentive to the patient.

Kathy G_10

I don't have to worry about my mom anymore because I know she is taken care of. They have helped my mom so much and do anything she needs. I am not there and can't check in on her so it would be a scary thing, but with them, it has been great.

Sister 1027 P

They do house cleaning and laundry and cooking. I like their willingness to work with the client.

Kathleen D_4

They have helped me with my showers and they help me around the house. They give the best care.

Michael R_12

I like that they come in and do exactly what needs done. I feel the caregivers are very well informed. I think they are a class act.

Chris Ros

When my Mom, who has advanced Parkinsons, came home from a stay in the hospital, it was clear that she was going to be too much for my Dad to handle safely at home my himself; she could barely move and eating and getting to the bathroom were difficult and dangerous for just the two of them. My parents are both up there in age, and technology is difficult for them. My sister and I were left with the task of finding 24/7 in-home care very quickly; it was dangerous to have her at the house with just my Dad there because he couldn't move her by himself. I saw the great reviews for Right at Home online and decided to give them a call. Lisa, the owner of the South Eastern branch, worked with me over the telephone to understand our situation. She was very knowledgeable and re-assuring. I called on a Friday, Lisa evaluated my Mom in person (with proper COVID precautions) on Saturday, and they were there Monday morning to help my Dad care for my Mom. I can't tell you, in this very stressful and personal situation, what an immense relief it was to have someone available to help us that quickly. They have been caring for my Mom 24/7 for about a month now. Lisa is always very responsive, and frequently cares for my Mom herself. She has worked with my family to understand our needs and fulfill them. If you find yourself in this unfortunate situation, call Right at Home. They can help.

Anonymous_3955

They help me do a lot of things. They're always reliable and communicate well.

Andrea F

They accompany him to doctor's appointments. The staff is really nice. They have helped with last minute assistance in the past.

Darinka K

The care for my mother included needing help getting meals ready, they spent time with her, and made sure she had lunch. They were very good. They were very considerate, kept me informed of everything with my mother, and they were just such pleasant people.

Pascual T

One was very excellent. She was always attentive and she was able to get my groceries for me. They were friendly and they treated me well.

Joanne B_4

They're able to do things for me that I can't do that others take for granted. They're on top of any issues I have. When I call about an issue they resolve it right away.

Jeffrey M_1

They are doing everything that they can. They are very caring.

Dale 1105 L

They have given me a little bit of relief from attending appointments for my loved one. They have done devotionals for him, which makes him talk, think about things, and express himself. When he is tired, they help with his daily activities. They do whatever he can't do. We haven't been with them for a long time, only about five weeks. I would definitely tell people to consider them, but I'd wait longer before I recommend them.

Jill S_3

I think they could have just had more experience, patience, and tolerance. The one girl that came was quite young and had only been working there for a month. The owner was older and more experienced, and she just handled my mother much better. I would have liked a more experienced staff. The owner, Lisa, came quite a bit, and she was fantastic, but anyone else that came was pretty new and inexperienced.

Shirley & Paul R

They did everything perfect for us, and they were loving towards my wife. They were very courteous, helpful, and friendly.

Anonymous_2336

They could have provided all of the care he requested. They are easy to reach.

Daniel N_1

We only needed services one time. I was very pleased with the services. They were very flexible and also very patient when the study had been cancelled the day of. They were willing to reschedule for a different time.

Ann M_1

They have taken a big weight off of my shoulders knowing that there is a company I can trust with health care individuals that can help my mom out. All of the workers have been very wonderful, and my mom enjoys them. I like that there has been a great level of detail, and the manager has worked really hard to meet my mom's needs. I live far away, so she has been very helpful in managing my mom's case, given I am so far away.

Jane 1066 K

They have helped me in my house to keep things organized and have medications available. I like how the nurse that came was very conscientious. She wanted to make sure that everything was going all right.

Minnie F

I would tell a friend that they provided good service. They help me the most by providing care for my loved one and they now fill in the space when I cannot be there.

Rosemarie N

I like the owner of the company. She is really easy to work with. We have really appreciated the two caregivers that have come in. I care for my husband when they are not here, so they are able to give me a break. They help me with the Hoyer lift and things of that nature.

Richard D_15

They were fantastic, they were prompt, and they were professional. They were also generous with their time. They helped with transportation, and they accomplished that.

Carol D_7

I did not have a good experience with this company. It is nice that they offer the services they provide, but it was not a good experience.

Provider Response

Sandra 1082 N

It would be nice if the person that is taking me would leave their phone number so I can get a hold of them. If they are late, it should not come off of my time. They charged me ten dollars because she was late, which wasn't fair. They just need to be more open and give me calls.

Joe Z_1

They need to improve their billing process. The services helped with personal hygienic needs.

Jenny R_1

They could have consistency with the caregivers. When you are dealing with elderly, you need repetition. They have helped by knowing that my mom is being taken care of.

Lisa M_7

They are very friendly and I have felt very comfortable with them. It was very helpful. I was a little nervous, and they were very reassuring.

Gloria 1068 J

They were really nice about everything and every time we had to call them and make arrangements for days to come they were really helpful in making sure we were satisfied. They were able to do what I couldn't do.

Alex 1075 C

The staff is very friendly and they are always on time. They help with me what I need to get done around my apartment. They help me get motivated to get things done. I get lonely sometimes.

Joe Z

I like the people that have been here. They get along well with my mother. They are getting her to have a shower since I can't do it.

Russell 1018 S

They are responsive to requests. They always answer emails on time. They hired very good and reliable people who come in and show up. One caregiver would always visit me and my husband to make sure my husband was properly taken to a respite center while I was in the hospital. It's difficult for me to get out of the house without a caregiver's help. Some days, I need to be gone all day or for a long time, and they are very helpful and reliable.

Tom F_3

The employees are outstanding. The person who does some scheduling and billing is excellent and the care-worker is outstanding. She has a good rapport with my mother, is very caring, and is very competent at handling my mother who has trouble getting up. I've been caring for my mother for a while and don't have to help her with her bathroom need anymore because of the caregiver.

James 1054 B

I am upfront with people that most of the caregivers are young and still in school. The owner is experienced and gave me a lot of tips about the care for when I took over the care myself. However, the care is expensive and I dropped over $1000 in just two weeks. I felt reassured that I didn't have to worry about my husband when I went to work because I knew he was being taken care of.

Jan 1049 D

I have a lot of things to do, and some of them aren't always done. That is partly my fault though. Right at Home has made my life easier because some of the things that I can't do are being done for me.

Karla W

Right at Home is a dependable company to provide care for loved ones. Right at Home makes her bed so my loved one can be comfortable in bed.

Mary 1024 L

Right at Home could have better trained caregivers. We only have an aide once a week, but it helps out. Right at Home makes life easier because the aides do the things that I can't do or what my mother can't do for herself.

Ronald P

Right at Home is very flexible, and they meet our needs. Right at Home has kept my loved one alive.