Home Instead - Vancouver, WA
9120 NE Vancouver Mall Loop, Vancouver, WA 98662
(800) 558-0653
Verified Partner
4.6
(12 reviews)
Photos of Home Instead - Vancouver, WA
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Reviews of Home Instead - Vancouver, WA in Vancouver, Washington
4.6
(12 reviews)
Alison F.
5
|
May 30, 2024
Highly recommend the team at Home Instead. Many thanks to Lucena, Selina, Fran, and Sophia, my dad's caregivers for their assistance and companionship. Also, to Riley for managing the schedule at the drop of a hat. And, to Spencer for alerting me to any issues that the caregivers have noted on any particular day. So thankful to all of you and the service that you provide on a daily basis. Keep up the good work:)
Bob Trask
5
|
October 17, 2023
Really great communication from staff and caregivers. The quality of care was excellent from start to finish. My Mom was well cared for. Thank you to all the Home Instead team!
BeccaCC
5
|
September 27, 2021
The agency has always been prompt with answers to my questions and concerns. They are good listeners and problem solvers. I only have great things to say about the service. Our dad was uncertain about having someone come in and assist but now he looks forward to the visits. He usually has a list of things he wants to do once the care giver arrives plus the caregiver shows initiative to do what they think is best for the client. They have also checked to make sure he has enough food and supplies for the week.
FamilyCG
5
|
March 18, 2021
Very responsive, and wonderful communication.
Debi Gallino
5
|
July 22, 2020
The caregiver arrives on time. She involves my mom in reading, watching her favorite TV shows. Very thoughtful.
jHolmes
5
|
February 20, 2020
Scheduler works very hard to get us help when my family needs change suddenly
MaryAnn H.
5
|
November 3, 2018
Home Instead provides caregiver services to my Mom for the past few years. We have the best caregivers working with my Mom. They are caring, compassionate, responsible, and dependable. Anytime one caregiver is away, such as a vacation day, an equally responsible caregiver steps in. This allows consistent, reliable care for my Mom. Home Instead leadership is quick to respond to my inquires or needs. Oversight of my Mom's care plan is carefully assessed on a regular basis. Thank you Home Instead for what you do each and everyday for my Mom!
Sean Williams
5
|
September 26, 2018
I'm legal guardian for an elderly man who intends to live out his life in the home he has lived in for 60+ years. He has been able to do so because of the professional care he receives from Home Instead. They are there when you need them no matter the date or emergency.
Wife of client in Vancouver
2
|
September 29, 2017
The main problem we had was in communication, billing, and follow-through. The billing statements are too confusing and can lead to overpayment, in my opinion. Our main provider refused to learn how to use our simple vacuum cleaner, and that is one of the things I needed help with. Another provider was judgmental. Messages from management changed too often: how much to pay, what the caregivers could or would not do or would not. I felt that it was more important to please the caregiver than the client. Although my husband was the "client," I needed help for respite.
Provider Response
Kathy711032
4
|
March 4, 2017
Hiring a caregiver from Home Instead is very expensive. I couldn't go on paying because it was $25 an hour. They didn't make it super clear that there was a non-refundable $75 charge. The caregivers were all good, but maybe they can improve on their cooking skills. The biggest thing was they were flexible with timing. If you needed to make a change because of an appointment, they were so good about changing it. They were friendly and eager to help. I felt assured that I was going to get the help we needed.
Susan77488050
5
|
February 24, 2014
We found Home Instead Senior Care, got their services for my husband, and we are very pleased. It's all working out very well and we had been with them from last October until now. We chose them because probably because the quality of the caregiver that came to us in the beginning was just excellent. She is very creative, very clever, and able to transition from one phase of what's going on with my husband to another and I am just very pleased with her. She provides bathing, meal preparation, small housekeeping duties, she walks with him, she engages him in conversation and she is just very adaptable to doing all the things that he needs to have done. I like the management too so everything worked out really well.
emiko
5
|
May 11, 2012
I am the primary care provider for my mother and receive supplemental help from Home Instead--three days a week five hours per day. On occasion, I have them provide almost round-the-clock care and because of the excellent care they provide, I can be worry-free while out of town or otherwise occupied. The administrative staff and care givers are friendly, professional and very hard working. A couple of weeks ago, Mom had an unexpected hospital stay...Home Instead immediately came by and dropped off flowers and baloons. What a nice thing to do! I would encourage any family to consider home care before anything else and begin with Home Instead!
What you can do with Caring
Services and Amenities of Home Instead - Vancouver, WA in Vancouver, Washington
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Vancouver, WA in Vancouver, Washington
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.