Always Best Care Tacoma

James Y_1

They get his physical therapy and personal care done. They could have more caregivers in the area.

Margo C_1

They have helped the most by checking up on me. I like that they have very nice people working for them and they explain things well.

Kathy C_29

I am not able to walk. She has done my laundry. I have seen my caregiver work with other people and she is wonderful.

Velveeta S

The provider has helped me by cleaning my house and helping me to be a lot more productive and to be more mobile. The people are very sweet and kind to me.

Mark D_15

She really enjoyed interacting with the caregivers that came. I liked that they were doing a lot to help me. If they couldn't find someone to help me, they would send a supervisor over to help me until they could find someone.

Yvonne F_3

I was glad to have them. They've helped me with their therapy. I like that their help and nurses were good.

Latona C

They did not vet caregivers very well. The quality of caregivers was very low.

Cynthia B_16

They prep meals for me. Their employees give excellent care.

Wiley B

Unfortunately, I had to be there the entire time with the caregivers because they didn't know how to work with someone with dementia. They helped with bathing and lifting. They could be responsive to care, reach out and be a decent human being. It's beyond shameful that so many people were involved and no one said I'm sorry for your loss or anything.

Howard S_8

I was expecting something different. I was expecting more of a companion for the client where they would do things like play cards. The client just didn't need that level of care, so it was more on me. It's not that they were bad, but right out of the gate, the caregiver was asking to talk to the client about God. I am Catholic, but the client is not, and it made him very uncomfortable. We had to wait a long time to get care and in that period of time, I made the choice to do it myself. I feel bad about it, but I know I made the right choice about it. The company itself is doing a great job, but it was just not a fit for me. I had asked the supervisor if we could take the hours down because there really wasn't much for the caregiver to do. The caregiver sat in a chair for 4 hours. The supervisor never really answered me about that. I didn't really give them a fair amount of time, but the client didn't need that level of care.

Lynette C

She is always safe, and they know what they are doing. They are efficient and ethical. The caregivers are well trained.

Jennifer W_13

I appreciate when they reach out to me and the constant communication. The agency needs to be able to find coverage when people call out sick.

Lisa D_27

She provides company for him when I'm not here. The caregiver that we have now, Jackie, we really like her a lot.

Larry B_18

He is not fond of having someone take care of him. Our caregiver has been fabulous. I like that they keep in touch, and their personnel they have sent has been excellent.

Genevieve R_1

We haven't had them very long, and we are still in the "trying to get acquainted" phase. The client has dementia so that phase is taking longer than usual. The caregivers could have a greater impact if they could just keep showing up. They're doing great with what they're doing so far. I like that it has been easy to deal with everybody I have talked to so far. I have gotten my questions answered pretty promptly. It seems like they would bend over backwards for you to get what you need.

Ronald D_12

They make life easier because they follow the contract. I like they maintain the schedule.

Douglas F_3

Some of them could interact and engage with him more. I'd like caregivers for each shift - they can't always provide coverage.

Warren T_1

They only missed one day in all the time I have been with them. They were very responsive when I needed to cut back hours.

Anne J_3

Taking care of the things that need done morning and night, so I don't have to be there. They're in the facility and flexible, and the services match the needs of my parent.

Thomas O_2

I am getting all I need. Some of their caregivers scheduling reliability needs fixed.

Betsy K_1

I know she is being taken care of twice a day. I am very happy with what I see and what they do.

Dwayne F

They were caring, and did a good job when we finally got the right person. They were caring, efficient and they did a good job.

Marie D_6

I felt confident that my mom was being taken care of and that she seemed happy with the caregivers. As far as her life she was well fed, her physical hygiene was taken care of, and she had company. I'd recommend them because the caregivers were well trained and they showed a lot of care for my mother and they also kept the family informed.

Grace C_5

The services are essential because they're always on time. I would recommend Always Best Care because I like the people who they send. They're just outstanding.

Donna P_11

The services have helped him the most by having no confusion about taking their pills. I want them to follow-up more often.

Robert M_72

They help with things that I can't do anymore. I like that they always have someone for you.

Shelly S_2

She enjoys it, and she looks forward to the people coming to take care of her. They seem to always know the clients, and they are friendly.

Richard A_23

They were proactive, nice, pleasant people. One thing I like about them is that they are very nice and professional, easy to work with.

Steve B_22

If I had a good caregiver, they were always busy doing something and attentive to my needs, even asking what they could do or providing some transportation for me, but that wasn't always the case to have. We had some issues with the caregivers not all being great and the services being a bit expensive for the cost of that.

Dorothy L_17

Having someone here to assist my parents has allowed me to focus on other things. They're good communicators, they're kind, and the caregivers do a good job.

Melissa A_3

They helped with things like light housekeeping. I liked that they were excellent at communicating with us.

Lucy B_15

It was a very high impact as far as the need for services, but the experience was not positive. They needed to be more flexible with the schedule and have better staff. There is one individual who is outstanding, everyone else is poor. Their schedule needs to be more flexible.

Provider Response

Steve B_19

It is easier for us because someone is taking care of my mom. The caregiver is great.

Hellen B

They carry conversations with me. They are very smart nurses.

Tanya R

They just kept me from falling. They seemed very professional.

Terri Small

Always Best Care was excellent from the first call which was handled by the company owner to the team that met with us in person to the team that was assigned to our beloved family member. They listened to our needs and assigned experienced home care professionals, who were helpful, caring and open to having many family members drop in for visits.

Don M_20

I am here alone almost all of the time, so having someone here helps me a lot. After my wife passed away, my health was not doing well and I stopped taking my medications. My attitude and feeling has greatly improved since they began coming. I like that they have gone beyond our expectations in care and kindness.

Don B_14

They help me by being here on time every day. The staff is very dependable.

Edwin F_1

The ABC people drive me where I need to go. I've seen 6 or 8 of their caregivers and I have 2 of them on a four-hour basis. They're excellent at what they do.

Marguerite B_3

They provide quality care and really care about their patients. They were able to get us on the schedule right away and are very easy to work with.

Hellen M

I like that the staff is really nice and communicate really well with us.

Sallyjo R

It's nice to have another person around her. I like that they have great communication.

Billie Joe P

They are very helpful to me. They listen to what I need and help me. They help me quite a bit.

Virginia D_9

Always Best has helped the most being concerned and consistent. I like that they are consistent.

Jack J_8

She gets care twice a week. They do basic clean up for her. I like the personal feedback and connection. I met the owner and get phone calls about care for mom.

Karen B_46

The caregivers are nice to my husband and can do light housework. They are friendly and communicate well if a caregiver can't make it. They try to accommodate any changes.

Anonymous_5057

It has given me the time of just being with him instead of caring for him also. I like the ease of getting in contact with real people to answer my questions.

Penny D_5

The services were wonderful but they had to work with us on bookkeeping. They did work on it though. I really liked that they were very convenient and on time.

Anonymous_5579

They have helped in my day to day life and it has made my experience positive with them. I like that they are confident and friendly.

Connie H_10

They put my nylons on for me. They have a wonderful boss. He sounds very special.

Maryanne V

They carry out 24 hours of care. I like the employees.

Scott F_4

They helped with things like providing companionship. They were there to provide support and hospice care. I like that they followed through on what they said they could do.

Wilma R

When they come to give me a shower they take out the garbage and are very helpful. They're very efficient and able to do what I say, and do what they have to do.

Don P_9

They really helped me a lot. I would like to have had the same therapist instead of a different therapist each time.

Jennifer

We hired the services of Always Best Care in Puyallup because my dad has got some mobility issues. They're helping him get up, get dressed, and get his breakfast. They are also helping him with his toiletry, going to the bathroom, showering, and grooming. So far, I think it's going great. He seems happy, and they've been dependable. We haven't had any problems with people not showing up. The biggest problem has been finding enough providers to come in. I know that's not in their control, just based on the environment we are right now where people start working. That has been the hardest part. They are doing the best they can, but they're short on staff; so that's been the most frustrating part. Overall, it's great. I'm very pleased. We have great communication with them. They are who we have been working with the whole time. They got referred to us from the rehab center.

Anonymous_4393

They go to the post office for me. They get me my mail. They go to the grocery store. They take me to doctor's appointments. If they bring the right car, that is very helpful. They go through their employees pretty fast. The good caregivers don't stay long. The good caregivers often leave.

Vic G_1

They always showed up on time. They were friendly. I know the owner and I have worked with Stephanie, the coordinator. They have been helpful. They know what is going on.

Ann H_19

They could help us more fully understand what they could do for us. The people who came were very nice, we just didn't know how to use them properly.

Tommy "Joe" M

I just needed someone there to help them. They were companions to him. The quality of the caregivers was very good. They kept him from wandering off.

Rosalyn S_2

It comes down to the caregiver we have. She does a good job with my mom and blends in nicely with them. We have been very fortunate with our caregiver. They are easy to communicate.

Doug M_11

My caregiver is awesome. He's always making sure I'm okay and that everything is clean. They're very accommodating and nice. They're very good people.

Jack M_5

The services help my dad with his everyday living activities. I like the person who runs the company, he is very personable and so is his wife.

Marie D_4

They kept him clean. They took care of his bodily functions. The caregivers are experienced and well trained.

Anonymous_4338

They will take me to my appointments. It is kind of hard to understand some of the caregivers that come.

Joan M_23

They help most with her personal care. They were so good and helpful. They were great about showing us things and giving recommendations on what we could do. I really appreciated all the ones we had we had. We decided to keep Jamie twice a week and we loved her.

Cheryl W_8

The aides will bathe her and clean her wounds. Everything they do has been wonderful. We are so blessed to have them. She has such special care there. They make sure she is taken care of in every way.

Anonymous_2047

My loved one needs the services and the caregiver helps her out alot. They seem to be helpful.

Diane P_14

The individual caretakers are on time and they treat Keith with respect. The individual caretakers are compassionate and thorough.

Wendy W_5

They're there 24 hours a day. They help with everything. They take care of both my parents, who have dementia. I have recommended them. They've been there for me when I didn't know what to do. They've known exactly what to do. They've helped me at times when I've been lost.

Alice P_5

They are available when I need them. They are in the facility where the client lives, so it is easy to get care.

Jim J_6

They helped me strengthen muscles that I hadn't used in a while. I liked that they were very personable.

Karen C_24

They were there when I did not have other support for my wife who was in hospice. They had a good response time. I had very little time to arrange anything and they responded quickly and with excellent people.

Belinda F

I get a lot of help from the caregiver, being able to enjoy her. The cost could be better. They don't accept insurance, so that could be better, if insurance was available.

Elizabeth M_13

I need someone who can speak slowly and distinctly so I can understand. I like that all of their aides have been polite and respectful and I hear a lot of good things about the owner.

Pamela I

The most helpful part was knowing that someone was coming to check up on her. I liked the response time, and the people were sincere and caring.

Robert N_7

It is going extremely slow, but that has nothing to do with them. I don't think there is anything else they could do. The caregiver is excellent, they have done all they said they would and more.

Stacee M

The company is helping her. It helps us because we don't live with her. It makes my loved one feel secure. The company is friendly and helpful.

Glorian D

During the time that the caregivers were at the house, they helped me get him up and dressed. They helped me lift my husband, which I cannot do. The company is very accommodating. They tried hard to meet our needs, even if that meant staying later.

Maurice H

The services give me peace of mind because I know that I will have someone here to take care of me if I have any issues. Someone needs to be with me because I have a tendency of falling.

Loeryn. R

She likes getting a shower and really likes the woman that comes. I like that I can do it in half-hour increments. We just have them come for twice a week to help with a shower.

Don D_2

They monitored her when taking her medication. They are caring, and they have caring employees.

Robert O_8

I liked that they are friendly. I would have liked them to show up on time.

Gailene M

They made her life easier by helping with her ADLs and daily living. They also came in and made meals for her. It made my life easier by allowing me to not worry about her getting fed, dressed, and showered. That helped me out a lot. There was a barrier, and I know that the agency tried.

Jim D_6

They are getting him back on track with his life. He is in rehab. I like the professionalism and reliability of the company.

Theresa S_3

Prior to getting them in place, either my sister or I had to be with my dad. My sister works full time, and my husband and I had a trip planned to Canada, so it allowed me to go without much worry. They were able to set up the service quickly, which I appreciated. They kept in contact with me if someone wasn't going to show up.

Bill K_5

They made me aware of what I had to do and what I should be doing. I need to exercise and check my blood sugar. They were friendly and attentive to any problems I might have had.