Visiting Angels of King County
12020 113th Ave N E, Kirkland, WA 98034
(800) 558-0653
Verified Partner
4.5
(246 reviews)
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Reviews of Visiting Angels of King County in Kirkland, Washington
Eric R_4
3
|
October 22, 2024
The agency staff can be more organized. The agency can have better quality staff.
Provider Response
Deborah P_10
5
|
October 21, 2024
I bonded right way with my first care provider, and we got along very well. They were well known, and they were well established, and I thought that was important.
Maggie Z
4
|
October 8, 2024
It's helpful to have someone there and be able to schedule caregivers ahead of time, as well as having a commitment with them. The caregivers are great.
Sophia R_2
5
|
September 24, 2024
I especially like that they do errands for her. I like that they have been helping my mom. It's been very helpful because I am out of state. I cannot regularly be there for her.
Provider Response
Lisa M_44
5
|
September 24, 2024
They are professional. They are trustworthy.
Provider Response
Jerry W_10
5
|
September 23, 2024
They help me get through my day, and I don't have to worry about my mother. They call me if they are not going to be there.
Provider Response
Lynn G_16
5
|
September 20, 2024
The agency has had great communication and followed up on the needs of my mom. I like that they have good staff, caregivers, and communication.
Provider Response
Catherine H_11
5
|
September 18, 2024
The provider has helped the most with daily care. It is in the house where my mom lives and they come there.
Provider Response
Linda I_8
5
|
August 22, 2024
The caregivers are very friendly, kind, care, and are able to handle all her needs. The caregivers are friendly people, they like their jobs, they make the patient happy.
Joan H_31
5
|
August 20, 2024
They sent the right caregivers for our situation. I like that they listened to what I needed.
John K_67
5
|
July 26, 2024
We like the safety they provide with her daily needs and the companionship that they provide. I think the level of care has been high and the have been faithful with providing care for my wife.
Provider Response
Kathy S_52
5
|
July 19, 2024
They have sent us a good caregiver, she is very caring and professional. I would recommend them because everything that happened from the beginning, and it's easy to talk to them if you need something changed.
Provider Response
Paul H_25
5
|
July 12, 2024
They were able to work with me and my preferred caregiver to make sure that she is here. They are easy to get ahold of and their caregivers have been great.
Provider Response
Paul M_40
5
|
June 28, 2024
They make our lives easier. They make my mom happy and they are punctual.
Provider Response
Carol P_25
3
|
June 17, 2024
I had 2 different caregivers. One picked me up and stayed with me from 7-10. She was very attentive and ensured I was comfortable and took any medicine. The second caregiver had to be reminded of my medicine and didn't provide water for me to drink. They weren't supposed to be sleeping and she used my bathroom to freshen up. It seemed inappropriate and I was uncomfortable. She didn't know how to empty drainage tubes. The quality of the caregivers could be improved.
Provider Response
Heather P_4
3
|
June 12, 2024
It was ok, but we only had them for three weeks. I had to do the training to the caregiver about with that, but she was so nice, and my mom liked her. I thought they are hard to work with, and I would call them with no answer. He was not a nice person. The caregiver was great.
Provider Response
Kathy M_55
5
|
May 28, 2024
Everything has helped the most. They connect with my dad on a personal level. They have helped to make the adjustments easier for my dad. I like the quality of the caregiving.
Provider Response
Sheila M_15
3
|
May 20, 2024
There needs to be more communication between the office manager and the caregivers. I like that they are professional and well-organized.
Provider Response
Jeff C_14
5
|
May 20, 2024
There are things she needs help with on a regular basis. They have been pretty easy to work with. We have used them for other family members, and they have always done a good job.
Provider Response
Jennifer M_31
5
|
May 13, 2024
The personality match with the provider and the client is good. I like that they meet all our needs.
Provider Response
Anonymous_1715597453
2
|
May 13, 2024
The intake person was the least helpful because they steered the wrong person to us. They need to listen to what I say. I asked for an English speaker, and they did not listen to me.
Provider Response
Jerry H_11
5
|
April 26, 2024
The provider helps me by answering my questions. I like the services the agency provides.
Provider Response
Faith G_2
5
|
April 23, 2024
Her house has never looked better with the light housekeeping they do. The caregivers are all wonderful and amazing.
Provider Response
Rose C_8
5
|
April 11, 2024
They've helped the most by taking them to where they need to go safely. I like the particular caregiver they have.
Provider Response
Kimberli M
4
|
March 28, 2024
They did a deep cleaning for me. They are very kind people.
Provider Response
Cheryl B_20
4
|
March 27, 2024
Just continue to provide training in Alzheimer's and dementia care for the caregiver. They would need to improve in lowering the cost.
Provider Response
Howard H_14
5
|
March 20, 2024
Our regular caregiver is a self-starter and does many things for us. The caregivers they have are mostly outstanding. Our regular caregiver is especially wonderful. Some of the fill-in caregivers are not as good.
Provider Response
Michael T_30
5
|
February 22, 2024
Toward the end, the client hardly knew where she was, but the caregivers did wonderful things. When I would come in at random times, they were helping her. They were already on it and it was just great. I liked that they were very kind to the client and they were with her 24 hours a day.
Provider Response
Mona D
5
|
February 20, 2024
I live far away from my sister. She is in Seattle I am in LA. The people who relay information to me say it is going well and compliment the caregiver. I like that they have found the right people for my sister.
Provider Response
Kent F_1
5
|
February 15, 2024
I don't think there is anything the agency could do to make our life easier. I would recommend them because they are professional, they are courteous, and they are very creative in making recommendations.
Provider Response
Michael F_17
5
|
February 8, 2024
They have helped the most with everything. I would recommend them because they have a great lady, and they should triple the pay.
Randee S
5
|
February 8, 2024
They are here to help me do the things I cannot do. They will give me the services that I need, especially as a senior citizen.
James C_44
4
|
January 19, 2024
They were compassionate and really cared. I would recommend them; I liked the caregivers that came.
Maryanne B_2
5
|
December 22, 2023
We liked that they were here for William and if he needed help with anything they were always there for him. They were very attentive and called and came to help us whenever we needed help with the schedule, they were always there for us.
Beth K_9
5
|
December 22, 2023
My mother was more capable than we imagined, so they were there as a sort of safety net. The staff was competent, friendly, and we liked them.
Agnes W_4
5
|
December 20, 2023
Some of the caregivers were more in tune with my needs. I really need it because I live in a hilly area. Some of the caregivers show more ambition than others.
Pat P_11
5
|
December 14, 2023
I only need services once a week right now. The caregiver, Michael, comes when I have appointments. I haven't been with them very long, but they have done what they said they would do.
Ulla R
5
|
December 8, 2023
The agency is prompted, and I don't have to worry about caregivers not showing up.
Anonymous_7659
3
|
November 29, 2023
They are very helpful and we have companion care. My issue is the availability of the caregivers. It is hard for them to get caregivers over here.
Provider Response
Keri Y
5
|
November 29, 2023
There was really so little my parents needed besides transportation, but there was a 3-hour minimum for hours. There wasn't a lot they needed. I would recommend them because they were very easy to connect with the complete the in-home assessment. It was a positive experience and first-time doing home care.
Anonymous_7265
5
|
November 17, 2023
They make sure my mother is taken care of and relieve stress from me. I like how they gave her two people she liked.
Kim S_32
4
|
November 9, 2023
They have been a great help with my mother. The quality of the caregiver has been top notch.
Kimberly U
4
|
October 24, 2023
Knowing what I needed earlier on rather than explaining to them what I needed at the moment. If they could have better communication from the people who coordinate the office staff, that would help me recommend them even more.
Theresa H_14
5
|
October 24, 2023
They've helped me with feeding her and they're very good at making sure she's eaten. They bathe her and help me change her. I would recommend them because they've sent three wonderful caregivers that do a good job with my mom.
Denise B_14
3
|
October 19, 2023
The level of care is not so consistency. Some caregivers were better than others. I think they need more consistent caregivers.
Provider Response
Leonard B_6
3
|
October 11, 2023
They kept my bathroom cleaned up. One thing, I should be reimbursed for the overcharge.
Provider Response
R. S
5
|
September 23, 2023
She is able to stay in the house. The caregiver has been great to my mother.
Provider Response
Lawrence G S
5
|
September 13, 2023
They take responsibility off my shoulders. They're very organized, and my caregiver goes above standard in their job.
Anonymous_7123
4
|
September 12, 2023
They allow flexibility in the provision of care to my elderly mother. It means I can work and not institutionalize her. They could tailor their rates to the long term care insurance reimbursements.
Provider Response
Sonya O
4
|
August 25, 2023
The first time we used them, there was a screw up with the scheduling. They have sent people to look after my mom.
Janet T_12
4
|
August 22, 2023
They have someone who shows up all the time on time. They could improve their prices.
Leanne V_1
5
|
July 27, 2023
They take care of my husband at night, so I can sleep. They are consistent and compassionate.
Provider Response
Laurie D_6
5
|
July 24, 2023
It was not bad. They are very nice and kind caregivers. They are empathetic.
Janet E_7
5
|
July 24, 2023
I like that John does everything for me and lightens my load. I like John who is my angel, and I like that they do background checks.
Olga W_2
5
|
June 29, 2023
The three days that the caregiver comes, he gets a chance to get out and get sunshine, which is very good. He also has a chance to discuss the news with my husband. My husband is nearly blind, and they speak so fast on the TV and he can't always understand what they are saying. The caregiver speaks slowly and clearly for my husband. The provider is very polite, and does what we ask him to do. He takes him for long wheelchair walks when the weather is nice.
Linda N_8
5
|
June 29, 2023
They will do 24 hour care, my dad is able to remain in his home because of the care. I like that they are like family, they are loving and are great at communicating.
Steve E_2
5
|
June 28, 2023
I am able to do a lot that I wasn't able to do by myself. I have an excellent caregiver.
Tracy M_8
5
|
June 13, 2023
They helped the most through the care and making her comfortable. They did everything for us.
Margret G
5
|
May 25, 2023
He needs the help that he is getting, I have had so many good people come in and help.
Beth a
5
|
May 23, 2023
It improved Alan's quality of life. I liked that the employees are kind and helpful.
Provider Response
Anonymous_5941
4
|
May 8, 2023
We have one caregiver, she is very punctual and helps clean the house. In the past there was poor communication.
Anonymous_7311
5
|
May 8, 2023
They have been helpful. They can do more for the client, but sometimes she won't let them. They have been positive and responsive.
Anonymous_7230
5
|
April 26, 2023
They are incredibly competent and compassionate caregivers. They are very efficient and customized to our needs.
Corey S
5
|
April 21, 2023
They come and help by giving showers and help with meal preparation. I like that they have always been up front and honest.
Marilyn C_15
5
|
April 21, 2023
She needed them. We were happy. The caregivers were really nice to my mom.
Gabriel E_1
4
|
March 28, 2023
They took my dad off my hands and that my life easier. They were very consistent.
Provider Response
Cathy B_7
4
|
March 21, 2023
It hasn't been super impactful for me. My mom isn't super on board with this, but it's helping her with her inability to handle meals and medications. They have been really good about communicating with us and finding caregivers.
Cheryl F_9
4
|
March 21, 2023
They do things for my husband and get him to do things he will not do with me. They need to be more organized.
Leslie D_6
5
|
March 9, 2023
It has been a positive experience because the caregivers are reliable. I would recommend them because I think they have a larger pool of caregivers to choose from.
David M_65
4
|
February 21, 2023
It helps takes some stress off my brother and me, the caregivers helped with self-care. One thing I would tell a friend is that they communicate well.
Ana C_1
5
|
February 21, 2023
I like their predictability and I do not have to worry about my father being cared for. I like that they are reliable.
Margaret (_2
5
|
February 8, 2023
Amada has a lot of experience with dementia care. Amada is wonderful. I like that they found me a good caregiver.
Mary Anne M
5
|
January 24, 2023
It helps. I'm not driving, so they take me places. I like the follow through and quality of people.
Provider Response
Loretta J_2
5
|
January 24, 2023
They are very aware of my husband's needs. They rise to my expectations. I like that Visiting Angels has good training for their caregivers. They have high standards in the company.
Provider Response
Anonymous_6887
5
|
January 24, 2023
They help the most through helping with certain tasks I could not preform. I would tell a friend that the caregivers are knowledgeable.
Provider Response
Ronald L_4
5
|
December 30, 2022
They helped with my mom organize her food and eating. I appreciated the flexibility.
Provider Response
DrGies
1
|
December 26, 2022
Be very careful before working with VA. My mother was ABANDONED by caregivers on several shifts while I was out of town, against their own policy. For her, this could easily have been a fatal safety issue.
Provider Response
Bonnie L_3
5
|
December 19, 2022
They made him feel more comfortable and made sure he had a good meal. I could feel comfortable that he was being checked on and looked after.
Provider Response
Marcia W_3
5
|
December 9, 2022
Having her there has been a lifesaver. I like the caregiver. My mom likes her a lot.
Provider Response
Constance S
5
|
November 30, 2022
They have sent caregivers to watch Samuel so that I can leave. I like that they are responsive and concerned in the right way.
Provider Response
Richard B_36
5
|
November 21, 2022
They help me with things like showering and fix breakfast. I like that they have quality caregivers.
Provider Response
Wendi H
5
|
November 9, 2022
My dad has a great caregiver and he is very happy with them. They help us by making the client comfortable. It is all about the Client not about the money. I like that they are very responsive and caring.
Provider Response
Jev R
5
|
October 25, 2022
Everything has been really positive with the agency, and the scheduling department is great, and the quality of the services as well. I don't have anything to complain about, since everything has been amazing. I like the professionalism, and they are very caring for my loved one.
Pamela T_6
5
|
October 24, 2022
We would have them every day if we could afford them. They are very well-trained, caring, and reliable.
Elizabeth S_28
5
|
October 11, 2022
The gal that's coming in, Hiromi, is so caring. I like the experiences that we're having with the new caregiver and Sharon. It's been excellent.
Raymond T_7
5
|
September 14, 2022
They've improved my daily life. Without them, I would be lost. They've done everything I've asked them to do. They're all very satisfactory.
Provider Response
Sandy C_16
5
|
September 14, 2022
My mom require very little care, we just need someone there with her, and it's nice. The reliability and quality of the people they send out.
Provider Response
Patricia D_26
4
|
August 23, 2022
They help with things like low level physical therapy and fixing meals. They could lower the price.
Provider Response
Lillian W_3
5
|
August 23, 2022
They have a good sense of humor and they know what to do. I like that they are affordable and they have pleasant people.
Provider Response
Anonymous_6347
5
|
August 16, 2022
They have provided consistent care. They are very responsive.
Provider Response
Peggy H_4
5
|
August 5, 2022
They help her with social engagement. They really have quality people, I have got a great match for my mother. When I have questions, I get help from the office.
Provider Response
Shelly B_4
2
|
July 27, 2022
We needed better caregivers. They need to screen their caregivers better and give them more training.
Provider Response
James B_51
5
|
July 26, 2022
They keep my husband active and safe. So far, the people we've had are very nice.
Provider Response
Eva S_3
5
|
July 25, 2022
It helps by having someone here when I can get out of the house. I like that they have very compassionate care.
Provider Response
David D_26
4
|
July 12, 2022
They could show up once a month instead of once a week. I like that they are prompt.
Provider Response
Fred H_7
5
|
June 28, 2022
They have provided someone to take care of my wife. We are one happy family. They take good care of my wife.
Craig R_3
5
|
June 24, 2022
The most helpful part has been the kindness of the caregiver. I like that the agency is competent.
Heidi L_4
1
|
June 14, 2022
It's frustrating when you get a new person every other week. The impact is very poor. I don't feel like we are getting our money's worth for what we have to pay and what he is receiving. They need to have better communication. Our biggest problem is that our dad is 91 years old and they are sending us caregivers who are non native English speakers and he can't understand them. We need them to cook for him and out of 6-7 caregivers only one was able to cook regular American food for him.
Provider Response
Anonymous_6151
4
|
June 14, 2022
Every time I call they are willing to hear me out but they need to get back to me sooner. They need more diligence on getting back to me.
Michelle F_4
5
|
June 8, 2022
They take care of my person when I can't be here. The people they send are great.
Darlene H_5
5
|
May 27, 2022
They have been very supportive to me. I like how they schedule me when I want them to.
Provider Response
Lucille P_1
4
|
May 25, 2022
It has provided me with the service I need. There are hardly any agencies available anymore, they are okay.
Provider Response
Tina L_4
4
|
May 20, 2022
It was super important to have them there. We had a couple of amazing caregivers, and we've had some duds. They've done a good job replacing them. We had an issue with some of them.
Provider Response
Anonymous_6045
5
|
May 11, 2022
She was just there for 3 hours. She got me cereal. I had back surgery and I didn't know what I'd need or not - it's different for everyone.
Provider Response
Joan K_18
4
|
April 29, 2022
They've helped the most by giving him security that someone's there when the family can't be there for him. They could improve responsiveness time when I call in.
Provider Response
Anonymous_5986
4
|
April 22, 2022
It enabled me to be more independent, and it kept him reasonably safe. They need to staff up. I understand that's a problem, but their staff was limited, and some of the people they sent here were not appropriate.
Sherell A
5
|
March 12, 2022
For Mary, she has consistency now. For me, I don't have to continually explain myself. Anything that I have asked to be addressed has been addressed.
Anonymous_5821
4
|
March 12, 2022
They will feed and change her. I would like them to offer more companionship like reading to her. They should have more guidance for the caregivers and more time spent with my mom.
Terry B_8
4
|
February 23, 2022
They have patience. They are flexible.
Arthur M_2
5
|
February 22, 2022
On the days we had caregivers, the client just lit up. They were always very open to do whatever the client wanted. I liked the casualness and the compassion that the caregivers we got brought. They weren't stiff and rigid in having to follow specific routines.
Jeffery S_2
5
|
February 15, 2022
It has made a huge difference for my mom, they do things my mom cannot do. I like that they are very diligent in making sure the care is good.
Ann H_24
4
|
February 8, 2022
Every time someone came it would be different people. I like all the caregivers who can, they were all very caring and understanding.
Fran S_4
5
|
January 27, 2022
I can be relaxed when I am far from home. They are very easy to work with. The quality of the caregiver is excellent.
Micheline P
4
|
January 27, 2022
I live an hour and a half away, so they make it a lot easier on me. They could be better with consistency. Some caregivers are stronger than others that come.
Steve S_19
5
|
January 25, 2022
The aide/agency has kept us informed. The companion has been here to do oversee him while I am out doing errands I like that they follow up with us when other agencies didn't and they communicate well.
Annemarie S
5
|
January 14, 2022
It makes it easier. We couldn't take care of the client alone. The caregiver is great.
Teri B
4
|
December 30, 2021
She is good at communicating with us. She keeps busy for all 4 hours and has built things with my dad. I am a little bit cautious about referring them because last time we had them someone showed up drunk.
Rosalie B_1
5
|
December 23, 2021
They are always very helpful, there's been a couple of times when they count send someone but they send someone soon. I really haven't used other cares, but Visiting Angels is the most flexible when it comes to care provides and that was really important to me.
Anonymous_5542
5
|
December 23, 2021
The agency has made my experience positive by providing personal service. I like that Visiting Angels has personal care.
Alex G
3
|
November 12, 2021
I would like them to maintain the schedule. They were not reliable and cost too much.
Provider Response
Chris A_2
4
|
October 22, 2021
The caregivers allow us freedom to do other things and maintain our independence. I can't think of any feedback.
Mildred B. A
5
|
October 14, 2021
She cleans, cooks, and is just a wonderful person. They take good care of me.
Nick H_2
4
|
September 24, 2021
They need to be more handy. I like them because they are flexible on their terms and they customize their services to the individual need.
Melissa D_4
3
|
September 17, 2021
I wanted someone with a car. When I had my first talk with them, we made it clear that I wanted someone who could drive.
Provider Response
Barbara J_13
5
|
August 12, 2021
They helped her run errands too. We didn't live close to her. They were there to help take her to the grocery store.
Jeffrey A_1
5
|
August 4, 2021
They play games and she cleans. My parents are always happy with everything about the care. They have had the same caregiver for years.
Carrie B_6
5
|
July 16, 2021
They are doing very well even though she does not want them there. They are patient and they have tolerated a lot of negative behavior with her. I like their communication.
Anonymous_4985
3
|
June 30, 2021
The caregivers need to communicate and listen to my needs. I wrote it down in an email for them. I asked for someone who was compassionate, who had children, and who had been around elderly people, and they sent me a nineteen-year-old high school graduate.
Jerry R_9
5
|
June 30, 2021
I like that they helped him clean the house and took care of his hygiene. I like that the case manager came to the house meet and understand my uncle to know the type of care he needed.
Robert S_72
5
|
June 4, 2021
They provide housekeeping and cooking for us. They are very professional.
Lyn J
5
|
May 20, 2021
They've made my life easier by taking care of my mom once a week. I would tell a friend that they're one of the only places around that I know of.
Anonymous_4832
3
|
May 14, 2021
We've asked for caregivers with experience with dementia, but the client doesn't want a caregiver that isn't family. There's a lack of caregivers right now, but I think they need to do a better job following the plan of care.
Susan J_10
5
|
April 29, 2021
They help me walk. They are willing to help with everything. They help me with transportation.
Jennifer H_11
4
|
March 12, 2021
I feel really good knowing that my mom is eating and being cared for. We all work full-time, so it's great. For our family, it would be helpful if they had better communication, consistent care with the same caregivers. It's definitely hard to control their reliability.
Stephen R_8
5
|
March 9, 2021
She does the laundry, and that is the main thing, she also does whatever else is needed. My caregiver is polite and does whatever is required happily.
Anonymous_4522
4
|
February 12, 2021
I am not in town, and the client has no one else to take care of him. It makes my life a little better. However, the hardest thing is not knowing if people are coming or not. There should be more consistency. We have had to change caregivers and some have not done what we have needed.
Anonymous_4567
4
|
February 12, 2021
My morning caregiver would do a lot of organizing and helped me to clean around the house. They were able to provide the care I needed and they were very nice in doing so.
Barbara J. K
5
|
February 2, 2021
They take care of me and my pets. They are fine and do a good job. They are caring and do everything that is necessary.
Vassie S
5
|
January 27, 2021
They help to bathe her and keep her clean. I like that they are kind and gentle with seniors and they listened to my requests.
Anonymous_4391
4
|
January 19, 2021
We had good experience with four of their caregivers and a negative experience with one of them. We've loved the caregivers we've had, and I just don't think they get paid enough.
Monica H_2
5
|
December 3, 2020
They come and sit with my husband so I can get a few hours for myself. They're very caring and very nice.
Wendy W_8
3
|
December 3, 2020
I'm independent. I like doing my own things but I really can't do my own things right now. I may not need them forever, but right now I do. It's my first experience. Sometimes I'm happy, sometimes I'm not. One thing they could do better is, I find one of my caregivers a little bossy. She likes to tell me what to do instead of vice versa, and she doesn't like to take me in her car.
Jeff M_6
5
|
November 21, 2020
I just appreciate in assisting her in everything. We've had a great time. They're very responsive and easy to deal with.
Anonymous_4269
4
|
November 12, 2020
It eases the daily burden. It might not be their fault, but there is a person who is not as available as we would like them to be.
Rodrick H
5
|
November 11, 2020
They give me enough time to get some items done. I can coordinate and keep the house going while they are there. They keep her out of a home. It's nice to have a place to call to coordinate the care. We have two people that come out. They have procedures that they follow when it comes to Covid.
Nancy E_9
5
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October 19, 2020
We had not done this before and didn't know what to expect. The biggest help was with showering. They were very friendly, accommodating, and gave answers and service right away. I didn't have to wait for call backs.
Jennie B_2
5
|
September 15, 2020
She cheered me up and made it possible for me to stay in my house when I wanted to. I was very satisfied. I loved the caregiver they sent to me.
Wayne C_7
5
|
August 11, 2020
They've always been prompt and caring.
Anonymous_3910
5
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July 21, 2020
They improved my loved one's balance as my loved one was recovering from several surgeries. I liked the feedback that was available and the quality of the caregiver that came.
Harris F
5
|
July 7, 2020
They helped by having someone being there. They assisted with his daily duties. They are receptive when we would call. They worked hard to be helpful.
Kathleen G_8
4
|
June 25, 2020
I needed the help, and I like the flexibility of having just what I want. They really don't leave you stuck. If someone can't come, they make sure there's coverage.
Delores S
4
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May 20, 2020
I don't know what she could do better. She is out shopping right now. She comes and tidies up the bed. We have had two different angels. One lady wanted to be more of a companion than a helper. She weighed about 250 lbs. She could hardly get up and down the stairs. We use a chair lift. She couldn't fit on it. She about gave us a heart attack. She couldn't get things off the shelf. We got a better one now.
Anonymous_3777
5
|
May 13, 2020
They've been very sensitive and have had serious regard for what I need and want. I like that they require re-certification and continued education.
Bill W_7
5
|
April 16, 2020
She had someone come once a week and it was a very positive relationship. She was quite thorough about interviewing both me and my wife to get the best match to fit her specific needs.
Michele R_1
4
|
March 24, 2020
One of the things I asked them to do for my mother is that she lost weight and for them to make sure that she was eating. They send the same caregiver, most of the care places send random people. Visiting Angels assigns the caregiver and then sends the same person each time. They are good about communicating with me.
Mary A_47
5
|
March 11, 2020
They make so much wonderful, they allow me the time to work while they keep my dad and his wife company. They have been very reliable, accommodating, and skilled.
Norm H
5
|
March 6, 2020
They just get her to the doctor or to her appointments. They pay attention to detail.
Marilyn D_1
4
|
February 12, 2020
Someone was there early to make him breakfast, which was nice. I liked that they were there for my dad and he had someone there.
Anonymous_3164
4
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January 27, 2020
Just having someone there to interact with him is nice. They have been very good with my father and they really care about him.
Jacolyn O
5
|
January 22, 2020
He lived an hour away, so it helped me out a lot. I liked the rapport that I had with the people who worked with my loved one.
Marcia W. B
5
|
December 7, 2019
I cannot do a lot of things, like pick things up, and they do that for me. If it was not for them, I probably could not be here. I have been very pleased with the care I have received since 2014.
Dennis S_1
5
|
December 6, 2019
They helped with housekeeping and meal preparation, and they allowed me respite to get out of the house for errands They were very professional and very good caregivers. They met expectations, and if not, they exceeded them.
Anonymous_2960
3
|
December 4, 2019
One of the gals is from a foreign country, so she's not sure what needs to be done as far as housework goes. The other one knows what to do, though. I only have two gals that come during the week, and one of them isn't very much help.
Mike P_4
5
|
November 20, 2019
They help the most by taking care of my wife. I like their responsiveness.
Lori H_8
2
|
November 19, 2019
I only had them for 4 days. The issue was the mismatch between me and the caregiver. Two of them were fine and one of them wasn't. They need to be better at matching between customers and the caregiver.
Provider Response
Anonymous_2841
5
|
November 5, 2019
It is absolutely priceless. The most helpful is the person that was chosen. I like the attentiveness and the attention to detail.
Dale H_9
5
|
October 21, 2019
I felt comfortable with having Visiting Angels there to help my mother. They were there to take over when the family couldn't be there.
Glen A
5
|
October 8, 2019
We haven't done too much with it, so we will see where it goes. We like the caregivers that come out because they are personable and capable.
Anonymous_2648
5
|
October 8, 2019
The caregivers know what they're doing and what to expect from me. They've met my expectations. I like the caregivers because they're experienced and know what they're doing.
Anonymous_2530
4
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September 9, 2019
There is quite a bit of turn over. I had someone in my office try to coordinate with them. They need to make sure that transportation information gets to the caregivers. They are helpful in providing care and transportation.
Nicole H_4
5
|
September 3, 2019
They took me to doctors' appointments and helped out with tasks I needed done around the house. I liked their availability, flexibility, and quality of the care.
Marilyn G_1
5
|
August 9, 2019
They are a huge help. They do a number of different services to help me since I am in a wheelchair and a lot of things I am not able to do. I like the quality of the people that they have sent.
Barbara and Carl C
5
|
August 1, 2019
They do a lot of things that I cannot do, like take me to doctor appointments and to the store. The caregiver is excellent. That's why I would recommend them.
Karlene G
5
|
July 25, 2019
They're a great help because if they're not helping my husband, they help me. I would recommend them hands down because they so carefully select the right helper to come that meets my husband's needs.
Gus H
5
|
July 11, 2019
She provides personal care. I have been exposed to one Visiting Angel since December. My relationship with her is excellent.
Bruce J_3
4
|
June 4, 2019
They could improve their scheduling. They would show up a few minutes late, and they never got here early. They were never in a hurry to leave, and they were helpful while they were here, but they were usually a few minutes late. About eighty percent of the caregivers that came were really caring.
Anonymous_1849
4
|
May 2, 2019
They need to create more consistency and standardized care with the providers. Most of the caregivers either don't cook, or they don't cook food from this culture, and that is problematic because one of the few things that my loved one needs is meals cooked for her. We need more consistency in care providers. Some of the care providers are very good at making meals, making sure everything is done, and assessing what needs to be done. Other care providers sit around and do nothing.
Donna S_1
5
|
May 1, 2019
The caregivers help me do the little things that I need to do and can't do right now. I'd like the agency to be more accurate in the caregivers they send. I had some that were very nice but not able to do what I needed.
Andrew W
4
|
April 24, 2019
They were there for me, when I needed it. They did everything for me to help me get organized. The office could have been better coordinated.
Michelle R_4
5
|
April 2, 2019
Primarily it's just that the caregivers are good quality. They are patient. I like the quality of the caretakers.
Anonymous_1743
5
|
April 1, 2019
When I use them, it certainly helped me. They are certainly friendly and courteous.
Candace T
5
|
March 7, 2019
They go above and beyond and don't even complain. They have taken care of the dogs when they had diarrhea in addition to taking care of my mom. They make a huge kind of impact, and it allows me to have time away from my mom because they take care of my mom. I think they are great. They always care and take it personally.
Stan C
4
|
March 1, 2019
They are good at checking with me, following up with my siblings, and also with my parents. We like the flexibility of their agency and the caregivers.
Paul B_6
4
|
February 22, 2019
It is about what I would expect. They seem to care about their clients. They make a real effort to find and train an employee that is competent.
Laurie S_7
5
|
February 21, 2019
They made a big difference. They showed up and did exactly what was needed. We were on the other side of the country, and their being there helped immensely. We appreciated the hints they gave us which helped so much.
Simon C
5
|
February 14, 2019
They did the chores, and they got the laundry and dishes done for me as well. I liked everything, and they did a good job providing care.
Merrilyn D
5
|
February 7, 2019
We have breakfast. If I don't feel good to go down for breakfast they bring it up to me in bed. I like that they do what I need and it works out very well.
Valerie R
5
|
February 7, 2019
They provide us with peace of mind. I like that they do a good job at matching their caregivers and clients.
Anonymous_1540
4
|
February 2, 2019
My loved one refuses to accept that they need help, so they don't love it. That isn't the caregivers fault. Their initial billing person was quite rude to me because I wasn't getting their emailed bills. They need to be more thoughtful during someone's first bill cycle, instead of threatening me with cancelling services.
Rand F
3
|
January 17, 2019
They don't have enough available people with their own vehicle to travel. Everyone wants to use public transportation, but I don't live close to it. They seem kind of unorganized, it isn't like I can call them, and get them to record everything or do it right.
Bob D_3
4
|
January 8, 2019
We really like the caregiver that comes now. From the beginning of the services, they haven't been very consistent and have had to cancel a lot. There's nothing bad that I can think about them. They do a good job at making my loved one feel comfortable.
Barbara T_1
5
|
January 8, 2019
I couldn't live without them. It improves the quality of my life. I have an outstanding caregiver and they hire good people. They are well-managed, have good communication, and they are responsive to my questions. They have an especially good scheduling staff.
Brian W_4
5
|
January 2, 2019
I don't have to clean everything in the house because of them. They're consistent, and she likes the people they send.
Anonymous_906
5
|
December 17, 2018
They have helped the most by helping me get dressed. I like that they are on time and have good personalities.
Michael M_31
5
|
December 15, 2018
They would go shopping and they would do some cleaning for me. I would list out the services they did and tell them if they do not have anyone to help these would be great services for you to use.
Claire C_1
5
|
December 13, 2018
They just come for an hour a week and shower her. They have just been reliable. My mother has been happy. They show up and communicate well.
Miriam B. D
5
|
December 11, 2018
I think they're quite necessary. The only thing is that now my son and daughter are very much in the care, and they have been eager for me to get more help than I am currently using, but I don't need more right now. I certainly would recommend them, but the thing that bothered me was the preliminaries. They had a lady come and watch me move around, and she was very pleasant. It started out very well, but after that, I went through one young lady who wasn't here a lot of the time. I had to take a replacement.
Barbara H_14
5
|
December 11, 2018
They help me by doing things I cannot do. I would tell them how nice and accommodating the people are.
Karen M_4
4
|
December 4, 2018
He needs the service. It has served its purpose. Sometimes I need to explain things that should normally be common sense.
Cynthia '
5
|
December 4, 2018
They help me the most by being consistent in the care. I would say that they are very caring and thoughtful.
Evelyn M_3
5
|
December 1, 2018
I have been very pleased with the services, I feel spoiled. The caregivers do anything that I need. I have recommended the company to others. The caregivers I have just come and do their job and get right in and do things.
Jerry G
5
|
December 1, 2018
They have helped me the most by allowing me to have a break. They are just nice people.
Susan H_17
5
|
November 27, 2018
It has helped by allowing me to have a feeling of security. The staff is well-trained and very compassionate.
Sue W_1
1
|
November 21, 2018
They could have been more consistent. The first person didn't speak English and didn't have initiative. The first person we had helping didn't really help, but the second was good. They have never refunded me for a day they didn't show up when they were supposed to.
Provider Response
Cindy D_7
5
|
November 19, 2018
She can now have a bath. She lived alone and couldn't bathe before. She had to sponge bathe. The companionship is wonderful. The caregiver does light housekeeping, so my loved one doesn't fall. They've been absolutely wonderful.
Helen B_9
5
|
November 9, 2018
The service gives me a better quality of life. The caregiver helps with the cooking for me, and helps me make a lot of soups so I can freeze it. She also does light cleaning for me and vacuums which I dearly need, because I can't do that.
Mary Lou W_1
5
|
November 2, 2018
They are very very important to me. I live alone and I count on their help. They are reliable and I can count on them.
DJ D
3
|
November 1, 2018
The caregivers that I have from Visiting Angels have been very good. They have helped my life continue forward. They used to be very good at attending to caretakers and patients. I do not feel that is currently the status.
Cheryl T_1
5
|
November 1, 2018
They're taking care of my brother while I live in a different state. If one of the caregivers can't be there, they send other caregivers.
Anonymous_172
5
|
October 24, 2018
They have helped me with everything. They are willing to do most things. They help with the bathing and that stuff. They see something that needs to be done and they do it. I am grateful for that. They will make coffee. They're very cordial and seem to be willing to do anything I ask them to do.
Skip A
5
|
October 9, 2018
It has helped her and me. It allows me to get out, run errands, or go to doctor's appointments. They are efficient, on time, and polite. I don't have any complaints.
Denise C. W
5
|
October 9, 2018
It saved my living because I don't have a car anymore. I am 83 years old and I live alone, so it's very nice to see her. My caregiver is an angel. I live alone, so it's very nice to have a person coming on Friday. When I need her to, she takes me to the doctor or the market.
Gloria L_4
5
|
October 9, 2018
They helped in a lot of ways. If I needed extra help, I was able to get it. They were very good.
Joanne P. S
5
|
October 8, 2018
Things are a whole lot easier for me because they've provided me with the care that I have asked for. They train their caregivers to provide prompt care.
Anonymous_156
1
|
October 2, 2018
The impact has been negligible. It was great to have the one visit, but that was it. We've only had one visit in the three or four weeks that we've been trying to arrange visits, because the caregiver was sick or injured and they were unable to find substitutes in time. So far, the scheduling has been not what I was expecting.
Provider Response
Anonymous_107
4
|
September 26, 2018
They assisted me in my recovery. I didn't feel responsible for everyday activities and I could focus on healing. Everyone was prompt, professional, and kind.
Mike H_1
5
|
September 18, 2018
I could go to work. They did what they were supposed to do.
Thomas W_1
3
|
September 13, 2018
For us, we need to have consistency for my father to build relationships. I stressed that I really wanted one provider for my father, and for the last 4-5 weeks, it has been a different person every week.
Joyce A_4
5
|
September 10, 2018
They were being the eyes and they ears for our family. They were very responsive.
Ann D_8
4
|
September 5, 2018
They provided companionship. I think if they had continued support of the providers to keep them at the level of top performance, either through continued education or coaching.
Pat G_6
3
|
September 4, 2018
They could listen to her more when they are here. They could be more reliable. They could send caregivers when I need them.
Provider Response
Dorothy A. F
5
|
August 24, 2018
They got me through a terrible time. They were very professional, on time, and really made me feel like they were taking care of me the best they could.
Colleen M
5
|
August 22, 2018
It was hard for me to be gone because Jean wanted me to be with her all the time. A couple of the caregivers were better than others. The care coordinator was very personable and tried hard to make everything to go right. They were concerned about the safety
Marie P_3
5
|
August 16, 2018
They have been very helpful, and she loves it. There is always someone available on days we need them.
Carol F
5
|
August 10, 2018
I couldn't go without it. They've made a lot of things possible, and given my husband some relief. Otherwise he would be the sole caregiver and that's tough. I like that they are willing to work out a schedule with me, and try to accommodate my needs. I really appreciate that.
Larry M_13
5
|
August 10, 2018
They help me get my haircut, and just general things I can't do anymore. It has been great, and the caregiver is very good and helpful and always helps me in the store.
Robert (
5
|
August 2, 2018
They take care of my spouse and make sure they are comfortable, adequately clean, and look presentable. Every time that they come, they do a fantastic job. They give good customer service and adequate care. My spouse is very happy when they come. My spouse even gives them a hug when they leave.
Georgia C
5
|
August 2, 2018
She takes me wherever I need to go. I'm almost blind and my daughter cannot take me, so she does and its wonderful. Every time she comes she has been a positive experience.
Anonymous4HCP
5
|
July 26, 2018
It was necessary and helped. It provided time for us to do other things and provided my loved one to have time with someone. They were very thorough.
Dan R
4
|
July 23, 2018
They could have done a little better with the scheduling. There was an issue with scheduling sometimes, but they were able to get it taken care of.
Jerome (
4
|
July 19, 2018
The caregivers that have been here on a regular basis and they fit our needs. The caregivers that come here are great, but Visiting Angels abolition to get a caregivers at the time the needed. I think they are having staffing issues and it's hard to get someone here on the time I need them.
Sunni E
5
|
July 17, 2018
We have had a couple hiccups lately with scheduling. My dad doesn't want anybody else to come fill in when the caregiver can't come. We took a road trip and we told the office, and they sent the caregiver anyway and they called us asking where we were. It has been an emotional stress for people showing up when we don't need them and I have to send them away. The service is excellent. The quality of people they have there is excellent. We are pleased with our caregiver and they always show up on time, if not a few minutes early. They are always professional and upbeat.
Sonya K
5
|
June 15, 2018
They provide me with support by making my bed and doing my laundry. They've always been very successful.
Anonymous2HCP
5
|
June 5, 2018
The caregiver I have now is very helpful. They move in and know what to do. They are efficient and observant. The first person I had wasn't so good.
Steve J_1
5
|
June 5, 2018
I know my mother enjoys them. I think it's the relationship she's developed with the individual who comes all the time. They seem to follow up with what they say they do.
Alyce
4
|
June 1, 2018
The caregiver from Visiting Angels puts the dishes in the dishwasher and folds clothes. She also lightly washes the bathroom and kitchen floors. If she sees something wrong in the bathroom, she cleans it. She assists him, but he doesnt need a lot of help. She comes once a week for four hours. Everything is fine.
K.D. S
5
|
May 26, 2018
They took care of my mother while I recovered from my surgery. I didn't have to worry about her. Some are better than others. I only had three or four people come in.
Moniece J
4
|
May 26, 2018
I'ts hard for my mom to ask for help. The most help has been the good attention from the company. My mom likes her caregiver because she makes her happy. She trusts her. The first caregiver was awful and this problem has been resolved.
Shirley M
5
|
May 1, 2018
The second caregiver that came was very experienced and know what I needed. The caregiver was very helpful. The other girl was good and took care of my messy closet, but she wasn't as experienced.
Colleen K. H
5
|
May 1, 2018
They are reputable and they provide great service. The case managers are very good. They were really helpful with me before I underwent surgery.
Anonymous
3
|
April 20, 2018
The people are very willing to work with me. It was the stress reliever for me. They cannot do what isn't allowed so they aren't responsible for that.
Provider Response
Judy S
4
|
April 20, 2018
It's very good service and they mostly did a good job, it's just too expensive. Unfortunately they didn't come at the hours that I needed them. I needed them for 30 minutes in the morning, noon and night.
Lucinda C B
4
|
April 6, 2018
I would recommend them to others, they are very conscientious of what they say they will do. They have enabled me to live my life independently.
Mark E
5
|
April 2, 2018
The caregivers are reliable. They provide continuity of care.
Barbara
4
|
September 29, 2017
We have been positively impressed with Visiting Angels. We have had them for two months now and they're a great deal better than our previous agency. They sent us CNAs and not just nice ladies who want to help, which was great. Our first caregiver was a young man in nursing school, so he was extremely interested in jumping in to deal with any health issue. He's been on time every time and the cost is the same as other agencies that weren't as good. I would highly recommend them. They did a very extensive evaluation before we started with them, which was pricey, but they really catered to our needs after all the information we gave them.
Mike
4
|
September 7, 2017
My mom used Visiting Angels for a couple of years. They're there to help out, run some errands, and do odds and ends around the house. They pay the bills, go to the grocery stores, and take her to the doctors. I think they're great, and she really liked them.
What you can do with Caring
Services and Amenities of Visiting Angels of King County in Kirkland, Washington
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Sex Offender Checks
Therapies
- Stress Management
- Validation Therapy
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Additional Amenity Information
- Range Of Services: Nurse Delegation, Digital Alexa, Daily Care Calls
- Training Areas: First Aid and/or CPR, Emergency Proceedures, Fall Prevention, Cooking and Special Diets, Hospice Care, Dementia/Alzheimer's and Home Safety
- Payment Options: LTC Insurance, VA Benefits, ACH
- Licenses: DOH In Home Services Agency License
About Visiting Angels of King County in Kirkland, Washington
Our family of caregivers provide peace of mind for you and your loved ones. Our caregivers are employees of the agency that are certified, go through an extensive interview and background check, and receive significant ongoing training from the company.
We offer three services 1) caregivers in your home or place of residence, 2) a digital angel that is connected to an urgent response center, which is available 24 hours a day 3) daily angel care calls with email notifications to loved ones sharing how the client is doing. The goal of the agency is to fulfill our mission to provide the highest quality homecare guided by our values, which are the opportunity to serve, leading from the heart, and keeping our commitments, so that we can achieve the vision of the company to make life better so that everyone chooses us and no one leaves. We value learning and employ a continuous quality improvement approach. Our services allow people to maintain the independence of their daily routines and familiar surroundings as well as recovery in the privacy of their own home. Our commitment to you is simple: We will help you or your loved one continue to live at home.Help seniors by writing a review
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