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Home Instead - Virginia Beach, VA

751 Independence Cir, Virginia Beach, VA 23455

(800) 558-0653

Verified Partner

4.9

(123 reviews)

Offers Home Care
Top rated on Caring.com

2021

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Reviews of Home Instead - Virginia Beach, VA in Virginia Beach, Virginia

4.9

(123 reviews)

    Top rated on Caring.com

    2021

    Steve

    5

    August 7, 2024

    I am a past client of this provider

    Home instead are wonderful !!! They gathered a team quickly to assist my mother in her final weeks … all nurses were the best !!! Highly recommended them !! Advice .. don’t wait until you need their services .. get it early !!! Again they were so wonderful !! Can’t thank them enough !!

    Nancy

    5

    May 25, 2021

    I am a current client of this provider

    This office is very caring and quick to fulfil my needs. The employees are all knowledgeable when I call.

    James Long

    5

    March 24, 2021

    I am a past client of this provider

    My wife has dementia and has needed constant care for the last several years. Home Instead has been helping to give me a break which I would not have otherwise. I have had a several caregivers over the last year and they have all been well trained and supportive. Even on short notice they have been able to accommodate my needs. It has been the only time that I can get the break I need without worrying about the care my wife is receiving, allowing me not only a physical but mental break as well.

    Mrs. Katherine

    5

    April 7, 2020

    I am a current client of this provider

    Our caregiver is our friend!

    ReviewerJO033020

    5

    April 7, 2020

    I am a current client of this provider

    Many good people have contributed to 5-star caregiving. Bernice HH, Mary, and Vanessa! We are up to seven days a week so there are more people to meet. The people who man the phones have kept us up to date and always respond quickly and with care. Thank you for always allowing us to feel trust that our parents are well cared for.

    L. Groffman

    5

    February 27, 2020

    I am a current client of this provider

    5 stars because Home Instead Senior Care caregivers give me the care I need. Most importantly, the caregivers enable me to stay in my home.

    S. Staples

    5

    February 24, 2020

    I am a current client of this provider

    I mostly use Home Instead caregivers for transportation. They enable me to do my walks and to go to the gym, which I appreciate.

    Mr. & Mrs Church

    5

    February 19, 2020

    I am a current client of this provider

    I love my caregiver because she proactively get things done. She does our laundry and drives us when we need it. Breakfast and lunch are made for us and often dinner is set up before she leaves.

    B. Hanson

    5

    February 13, 2020

    I am a current client of this provider

    Everything is going just great for me. My caregiver is the best! I would not change a thing.

    J. Baker

    5

    February 10, 2020

    I am a current client of this provider

    The best thing about Home Instead is their consistency of care.

    C. Walker

    5

    February 7, 2020

    I am a current client of this provider

    I have the best caregiver! I appreciate her dependability and the fact she anticipates my needs.

    James G.

    5

    August 1, 2019

    I am a current client of this provider

    My wife is a retired nurse so she knew what to look for when we selected Home Instead Senior Care. We are very pleased with our caregiver, Theresa.

    Marv F.

    5

    July 25, 2019

    I am a current client of this provider

    I am glad I found Home Instead Senior Care. I have the best caregiver, Mary, and they don’t come any better than her.

    Theresa H.

    5

    July 22, 2019

    I am a current client of this provider

    I am very happy with Home Instead Senior Care. The caregivers are wonderful and do everything to help me. I would highly recommend the company to everyone, and this comes from a NURSE.

    Patricia C.

    5

    July 17, 2019

    I am a current client of this provider

    I have a wonderful caregiver named Caitlin, and I love her. She is so sweet and helpful.

    Barbara C.

    5

    July 15, 2019

    I am a past client of this provider

    Home Instead came to visit and wish me happy birthday. I told them they sent me the best of the best caregiver with Yvonne. She has manners and has taken good care of me.

    Linda M.

    4

    July 11, 2019

    I am a current client of this provider

    I chose Home Instead and they sent me the best caregiver, Donna. She is thoughtful, kind, and hard worker. She comes in and goes to work.

    E. Smith

    5

    July 8, 2019

    I am a current client of this provider

    I was surprised when Home Instead Senior Care brought me a card and flowers for my “100th” birthday. They are so kind to me. They gave me the best caregiver, Carri. I thank them and this means so much.

    Jack R.

    5

    July 2, 2019

    I am a current client of this provider

    Home Instead is an outstanding company. The caregivers for my wife have been excellent. They have been there for us every step of the way.

    Joan C.

    5

    June 26, 2019

    I am a current client of this provider

    Home Instead is wonderful and I am so happy to have my caregiver, Cheryl, back again.

    J.R. W.

    5

    June 21, 2019

    I am a current client of this provider

    I am so glad I chose Home Instead Senior Care to take care of my husband. They have been there every step of the way. The caregivers are outstanding and have helped so much. I recommend them highly.

    Doris D.

    5

    June 21, 2019

    I am a current client of this provider

    Home Instead is a wonderful company. I was able to keep the same caregiver. They call me on my birthday and throughout the year to check on me.

    Pearle C.

    5

    June 21, 2019

    I am a current client of this provider

    Home instead is a good company. My caregiver cooks me a full meal. No TV dinners or microwave meals. I’m so pleased with Ebony.

    Mr. Weeks

    5

    June 19, 2019

    I am a past client of this provider

    Home Instead was the perfect fit for my husband and our entire family. They are a skilled, caring, and gracious team.

    James

    5

    June 18, 2019

    I am a current client of this provider

    I have had Home Instead service since 2015. They are wonderful too because I was able to keep Tonja and Cherry for 5 years as my caregiver.

    Priscilla H.

    5

    April 30, 2019

    I am a current client of this provider

    I would say Home Instead is the best company around. They send me lovely caregivers who have a heart for what they do.

    Fred K.

    5

    April 25, 2019

    I am a current client of this provider

    Home Instead has always been good to us and they gave us the best caregiver, Angelique.

    Fran L.

    5

    April 14, 2019

    I am a current client of this provider

    I am 98 years old and have been with Home Instead since 2014. Everyone has been wonderful and I have the same wonderful and kind caregiver, Dove P.

    Barbara J.

    5

    April 8, 2019

    I am a current client of this provider

    I am very pleased with all the caregivers. I’m expecting my nephews from N.Y. today and the caregiver is helping prepare my home. She was so helpful.

    Mrs. S.

    5

    April 5, 2019

    I am a current client of this provider

    Home Instead Senior Care cares and are concerned for the people they care for.

    Roger W.

    5

    March 30, 2019

    I am a current client of this provider

    Home Instead has sent us the best there is. My husband and I really like Gwen and Mary. They are very good in taking care of my husband.

    Anita L.

    5

    March 23, 2019

    I am a past client of this provider

    Home Instead took care of my husband till he passed in 2015. So I also stayed with Home Instead. It is a wonderful company and they have the best caregivers. I have Sandra and Celeste that are great. And even if they have off, they still send the best.

    Wayne W.

    5

    March 20, 2019

    I am a current client of this provider

    I have been with Home Instead a year and find the company very accommodating. My caregiver, Alex, is the best. I was unresponsive one morning when Alex arrived. She called 911. Thanks to Home Instead and Alex I’m alive today to tell this story.

    Martha D.

    5

    March 15, 2019

    I am a current client of this provider

    I thank Home Instead for being there for our family. First, our dad, now our mom. Having the same caregivers means a lot. They are wonderful.

    N.S.

    5

    March 8, 2019

    I am a current client of this provider

    All the girls are wonderful! Everyone is so nice and dependable. I do like the fact that someone from the office comes out and checks on us.

    debbiesc

    5

    February 27, 2019

    I am a current client of this provider

    I look for someone who is compassionate and responsible. I want someone who can be empathetic. I have never found anyone of the caregivers anything but.

    Vera N.

    5

    February 27, 2019

    I am a current client of this provider

    Home Instead Senior Care checks on me and remembers my birthday. My caregivers are great, especially, Brittany B.

    Martha S.

    5

    February 25, 2019

    I am a current client of this provider

    We really like our caregiver, Carri. We only need a few days a week but she helps out.

    Charles W.

    5

    February 21, 2019

    I am a current client of this provider

    Home Instead has been wonderful. They keep in contact with us. We love our caregiver, Ruth. Thank you, Home Instead.

    Betty

    5

    February 20, 2019

    I am a current client of this provider

    We like Home Instead and the caregivers. Haydee is great and gets mom motivated. Mom is very weak, but she looks forward to seeing her.

    M. Miller

    5

    February 20, 2019

    I am a current client of this provider

    Very happy with Home Instead and their caregivers. My dad has one caregiver, Tangie. She is great and dad loves her.

    Betty N.

    5

    February 15, 2019

    I am a current client of this provider

    Home Instead is a wonderful company. They are always helping and kind on the phone. They sent me the best caregivers, Julie and Deborah. I would recommend Home Instead Senior Care.

    Nancy R.

    5

    February 14, 2019

    I am a past client of this provider

    I can't say enough wonderful words to describe the excellent care received from Home Instead and our caregivers, Kristy and Carolyn. They are ours!

    Joyce L.

    4

    February 13, 2019

    I am a current client of this provider

    Home Instead is great! They sent us the perfect caregiver, Bea. We are a perfect pair, even though she is here to help my husband. He likes her, too.

    Julia P.

    5

    February 6, 2019

    I am a current client of this provider

    Home Instead has sent me the best caregivers and they are very helpful. I didn’t think I would need them but I’m glad they are here.

    Leigh K.

    5

    January 31, 2019

    I am a current client of this provider

    I am very happy with Home Instead Senior Care. The caregivers have been wonderful.

    Anne H.

    5

    January 25, 2019

    I am a current client of this provider

    I am pleased with Home Instead and their caregivers. I really have a great team of caregivers and they are Aubrey and Yieudy.

    William W.

    5

    January 23, 2019

    I am a current client of this provider

    We are very happy with Home Instead Senior Care. The caregivers are great. They come to work ready to go and so nice and polite.

    Louise H.

    5

    January 23, 2019

    I am a current client of this provider

    Home Instead Senior Care is a wonderful company with great caregivers. I have had several and they have been excellent.

    Deborah

    5

    January 9, 2019

    I am a current client of this provider

    Wonderful company and super caregiver.

    Bunny G.

    5

    November 29, 2018

    I am a current client of this provider

    I feel like I have friends taking care of myself and husband. I completely trust Home Instead!

    N. Stillman

    5

    November 28, 2018

    I am a current client of this provider

    I'm very pleased with Home Instead Senior Care. All the caregivers are wonderful, especially Annette Knight. She's a keeper.

    Barbara R.

    5

    November 2, 2018

    I am a current client of this provider

    I am very satisfied with Home Instead and my caregiver, Alexis. She is a GEM!

    Ms. Lola

    5

    October 26, 2018

    I am a current client of this provider

    Very satisfied with Virginia Beach team of caregivers. Good connection with my caregivers.

    Mrs. R.

    5

    October 24, 2018

    I am a past client of this provider

    Home Instead Senior Care Virginia Beach caregivers took wonderful care of my husband while I had my knee replacement done.

    R. Williams

    5

    October 18, 2018

    I am a current client of this provider

    Home Instead really worked with us to find a perfect match for my husband. Lavern is our "sunshine". She is sweet and very experienced.

    Martha B.

    5

    October 9, 2018

    I am a current client of this provider

    Home Instead and caregivers have taken very good care of my mom. I am very thankful for them.

    J. Powell

    5

    September 28, 2018

    I am a current client of this provider

    I really like the caregivers. They are very friendly and nice.

    Jessica D.

    5

    September 27, 2018

    I am a current client of this provider

    I like my caregivers. They are all nice. They do a lot for me. Thank you Home Instead Senior Care.

    P. Rehpelz

    5

    September 20, 2018

    I am a current client of this provider

    The company is great and we have been able to have the same caregiver, Kim, for a year so far. She's kind and warm and treats my mom good.

    J. Perucci

    5

    September 18, 2018

    I am a current client of this provider

    The company I must say is very accommodating. Call the office with a request and it's done. Our caregiver, Tammy is a hard worker and good to us.

    Iris

    5

    June 15, 2018

    I am a current client of this provider

    My caretaker takes care of my every need, and has become a great friend. I look forward to the days she comes, and miss her when she isn't here.

    lovemommers

    5

    April 6, 2018

    I am a current client of this provider

    Home Instead has provided excellent caregivers for Mom, and their office staff is always friendly and helpful.

    Beverly

    5

    March 27, 2018

    I am a current client of this provider

    I love my caregiver. She does anything I ask her to do. When the weather is nice we go walking which is really great for me. I love the transportation that company provides. It's really helpful for my family.

    Gilbert & Sharon

    5

    March 20, 2018

    I am a current client of this provider

    I am very pleased with my husband's caregiver, Shereka. She does an excellent job with him. Always on time, never late. We just love her.

    Elizabeth

    4

    February 28, 2018

    I am a current client of this provider

    My caregiver, Ethel, is the best. She was wonderful with my husband. After he passed, that is why I kept her to stay and take care of me. She is 100%.

    Barbara

    4

    February 23, 2018

    I am a current client of this provider

    I have been with Home Instead Senior Care for 4 years. I love the service that they provide and the caregivers are very helpful.

    Virginia

    5

    February 16, 2018

    I am a current client of this provider

    I have been with Home Instead for 4 years. They provide great service they have never let me down. The caregivers are wonderful and very dependable. They always get me to my appointments on time.

    Richard

    5

    February 15, 2018

    I am a current client of this provider

    I love my caregivers. I have no complaints. I love the services Home Instead provides.

    Redmond

    5

    February 1, 2018

    I am a current client of this provider

    I have been with Home Instead Senior Care for over 4 to 5 years. I love the services the company provide for me. I have no complaints whatsoever. I don't know what I would do without them.

    Marshall

    5

    December 29, 2017

    I am a current client of this provider

    Shannon is the absolute best! She goes beyond her duties and make sure I am taken care of. Home Instead is a lot better than other companies I have had in the past.

    Frances

    5

    December 29, 2017

    I am a current client of this provider

    I love my caregiver Dove. She is always on time and I have no complaints. She does whatever I need her to do.

    L. Baird

    5

    December 27, 2017

    I am a current client of this provider

    I have been with Home Instead for many years. I have had no problems. They always help me. My family is far away, but my caregivers are always here!

    Ella & Denise

    5

    December 21, 2017

    I am a current client of this provider

    Very happy with Home Instead.

    Jay

    5

    December 19, 2017

    I am a current client of this provider

    My caregiver has been with me 2 years. She's very helpful!

    Bonnie

    4

    December 14, 2017

    I am a current client of this provider

    I love the service that Home Instead Senior Care provides.

    George

    5

    December 6, 2017

    I am a current client of this provider

    I am happy with the company and services.

    Joyce

    5

    November 30, 2017

    I am a current client of this provider

    I love my caregiver, Priscilla. I refuse to have anyone else. She is wonderful and we get along just fine.

    M. Myles

    4

    November 30, 2017

    I am a current client of this provider

    I love my caregiver!

    Cynthia

    5

    November 28, 2017

    I am a current client of this provider

    I am very happy with Home Instead. They are great with my care.

    Leatrice

    5

    November 16, 2017

    I am a current client of this provider

    I think my caregivers are great and I get great care from them. I just love the services Home Instead provides for clients.

    J & R Perucci

    5

    November 11, 2017

    I am a current client of this provider

    Very pleased with our caregiver. She is always on time and does a lot for the both of us. There is a note of things for her to do. She gets it done. Always a positive attitude, very cheerful, a great fit!

    Pat W.

    5

    September 26, 2017

    I am a current client of this provider

    I have been with Home Instead for years and have had the same caregiver. She's become a family, and I look forward to seeing her weekly. We always have such a great time.

    Clifford

    5

    September 26, 2017

    I am a current client of this provider

    Very happy with care from Home Instead. Love my caregiver. She knows exactly what to do and doesn't ask a lot of questions.

    Eike C.

    5

    September 24, 2017

    I am a past client of this provider

    I loved my caregiver. She was always on time, very dependable, hard worker, and I would highly recommend.

    Ozie I.

    5

    September 21, 2017

    I am a current client of this provider

    I like the caregivers. They take good care of me and my dog, Trouble. They take me to appointments, grocery shopping and clean the house.

    Mary D.

    5

    September 13, 2017

    I am a past client of this provider

    I loved my caregiver that came and helped my mother-in-law. She was patient, thorough, and was very proactive. Would highly recommend.

    Diane

    5

    August 22, 2017

    I am a past client of this provider

    Loved the caregiver. She did a fantastic job with my mother. She knew exactly how to engage my mom and get her to do things.

    R. Simpson

    5

    August 22, 2017

    I am a current client of this provider

    Home Instead Senior Care has always been there when we need them. I would recommend, they have a caring staff and wonderful caregivers that took care of my husband and I.

    Martha

    5

    August 22, 2017

    I am a current client of this provider

    Home Instead has been a life saver to me. I'm able to sleep at night knowing my grandmother has good, consistent care. Caregivers are very loving and caring and always dependable. I would truly recommend HISC.

    Carl P.

    5

    August 22, 2017

    I am a current client of this provider

    I'm very happy with the services for my wife. The caregivers are very attentive and interact with her and myself. I would highly recommend Home Instead. They are the best.

    Carole A.

    5

    August 22, 2017

    I am a past client of this provider

    I used Home Instead to take care of my husband. They did a wonderful job. Always on time and had a consistent schedule of caregivers. They started to feel like a very good friend. I would highly recommend.

    Elisabeth560355

    5

    April 18, 2017

    I am a past client of this provider

    Home Instead was fantastic. They did a great job taking care of myself and my husband. I would highly recommend them.

    Robert658617

    5

    February 17, 2017

    I am a current client of this provider

    I love Home Instead! They do a super job. They really clean my apartment better than I ever could. I recommend them to everyone.

    Retha406824

    4

    January 11, 2017

    I am a current client of this provider

    We have been using Home Instead for personal care and light housekeeping. Charles our caregiver is good, but I did not like the fact that I had to pay in advance although the price is OK for what I am getting. They provide you with whatever scheduling you need, and I am satisfied with them.

    Barnes

    5

    December 19, 2016

    I am a current client of this provider

    Happy with caregiver Jessica. She is my favorite! She always makes sure I am taken care of.

    The Howards

    5

    December 17, 2016

    I am a current client of this provider

    Caregivers are helpful. We are very satisfied with the ones we have. Thank you.

    Mr. Post

    5

    December 15, 2016

    I am a current client of this provider

    I would Deborah & Melinda caregivers a 10 star rating. Been with Home Instead for a long time even in Florida. Happy with caregivers that are regulars. Helpful with interaction and socializing.

    Denise614255

    5

    December 8, 2016

    I am a current client of this provider

    A very professional company! They are very flexible with my schedule. The caregivers are so sweet and helpful. I look forward to them coming.

    Rebecca873465

    5

    November 29, 2016

    I am a current client of this provider

    I am happy with our regular caregiver and all other caregivers I have. They help me a lot when my daughter cannot.

    William S600267

    5

    June 17, 2016

    I am a current client of this provider

    HISC caregivers are wonderful! We never thought anyone could get along with our dad, but your caregivers made a connection with him. Our mom recently passed, so we're thankful dad has his caregivers to help him through it. Thank you!

    Susan C.XRZKK

    5

    May 11, 2016

    I am a current client of this provider

    My family and my mother are very happy with Home Instead and mom's caregivers! They are perfect matches for mom. We live out of town and feel good about mom being cared for when we can't be there. Thank you.

    Sharon W.2

    5

    May 11, 2016

    I am a current client of this provider

    I had a stroke in December 2015. My caregivers have made the difference in how quickly I'm recovering. My main caregiver is simply the best. My angel! I look forward to our time each day.

    Nancy Y.

    5

    May 11, 2016

    I am a current client of this provider

    My caregiver and I spend lots of time together baking, watching favorite TV channels and etc. my husband is very involved outside the home, so I'm not lonely with my caregiver here!

    E. PierceZZUBN

    5

    May 11, 2016

    I am a current client of this provider

    My caregiver is terrific! I enjoy politics and current news. My caregiver and I discuss it often. It's nice that she not only helps me but can carry on a good, lively conversation also!

    H. WhiteECHYU

    5

    May 11, 2016

    I am a current client of this provider

    Caregivers are wonderful! They've helped me so much and keep me company. It's nice to know I won't be alone all day while my family is away at work and school.

    Marie B.MYLVV

    5

    May 11, 2016

    I am a current client of this provider

    My husband was being cared for by HISC for over one year. He passed in December. We enjoyed our caregiver Lenore so much that we decided to keep her on to help me. She's very helpful. I know my husband would be pleased she's sill helping me.

    V. NewtonMFKWA

    5

    May 11, 2016

    I am a current client of this provider

    I am so happy with my HISC caregivers! I can't tell you how much I depend on them. They are all lovely and caring. I especially love caregiver Angie. We cook together so we both can enjoy it!

    Shirley R.

    5

    March 31, 2016

    I am a current client of this provider

    Our aunt is in a facility and she has dementia. The care Home Instead provides is truly wonderful! Caregiver Jackie is extraordinary in how she cares for and relates to our aunt. We are so grateful!

    Ralph C.2

    5

    March 31, 2016

    I am a current client of this provider

    I am so very happy with my caregiver! We enjoy our time together, even play the piano and guitar together. I very much look forward to seeing her each week. Thank you!

    Ray R.

    5

    February 26, 2016

    I am a current client of this provider

    Our dad truly loves his caregiver! Dad says she goes above and beyond and is so kind. We are considering going to 6 days per week very soon. Thanks so much for helping and caring about our dad!

    F. Gilbert

    5

    January 30, 2016

    I am a current client of this provider

    I love the care I'm receiving from Home Instead. They are very good. They would not be here if I was dissatisfied. I can assure you!

    E. Thompson

    5

    January 29, 2016

    I am a current client of this provider

    I have had the same caregivers for quite a while and they are excellent! They always do what I ask and are so nice!

    D. Grunow

    5

    December 31, 2015

    I am a current client of this provider

    I have caregivers a couple of days per week. I am really satisfied with Crystal. She has my routine down pat! If there are any caregiver changes, the office always calls to confirm if a sub is wanted. That's nice!

    T. Rupert

    5

    December 31, 2015

    I am a current client of this provider

    I’m very happy with my my care! I love the get well posters brought to hospital and signed by everyone! Thank you!

    Debbi Hughes

    5

    December 31, 2015

    I am a current client of this provider

    Couldn’t imagine a better fit for me that Sharle. Good-humored, efficient and kind.

    Mr. William B.

    5

    December 30, 2015

    I am a current client of this provider

    We love Home Instead! We love our caregiver - Liz. She’s like a member of the family.

    A. Redman

    5

    December 22, 2015

    I am a current client of this provider

    I am very lucky to have Ethel in my life as a caregiver! She’s wonderful! Thank you.

    Connie Bunyan Doss

    5

    November 25, 2015

    I am a current client of this provider

    I could not ask for a better company. The caregivers that care for my mother truly care about her and understand her needs. They take a personal interest. She was visited when she was in the hospital and received a birthday card personally signed by the staff. I can count on them to care for my mother's needs.

    Kathy Schroeder

    5

    October 28, 2015

    I am a current client of this provider

    Top, Top Kudos and Praise for Home Instead Senior Care, Virginia Beach. My family spoke with and hired Home Instead based on a family friend’s recommendation. We needed help with our 89-year old parents who still live in their own home. For over 2 years one lovely, extremely competent and compassionate woman has helped our parents in the afternoons for several times a week. My parents LOVE her. We LOVE her. We have claimed her as our sister! She is beyond what any of us hoped for. She anticipates what they need need. She is gentle, loving and super competent. Both of my parents cannot say enough about her. In August 2015, our parents - still wanting to remain in their house - asked for more help. We called Home Instead and spoke with the manager, about getting more help. She magically arranged a morning shift and an afternoon shift 7 days a week. It was effective the next morning! Two more fantastic support arrived and we have been incredibly impressed with these two women. We cannot say enough about their intelligence, skill, caring hearts, helpfulness and so much more. It has been such a relief to be able to secure such caliber skilled workers from our parents. They deserve the best and nothing less than excellent would do for us. We got excellent care! They have assisted with meals, bathing, walking, laundry, shopping, doctor’s appointments and more. Because of the 3 caregivers, our parents can remain in their beloved home and we have peace of mind that they are indeed very well cared for.

    ncpd25

    1

    May 10, 2014

    I am a current client of this provider

    I enlisted the services of Home Instead Virginia Beach and remained home from work on o e occasion yet, no aide showed up. I called the office and asked when the aide arrived at my residence and was given two different times. The office manager wasn't aware I was standing in my kitchen when I called and there was no aide at my house. I also arrived home to find my Mother sitting in 9 hours of her own excrement. The aide admitted her actions to the Commonwealth. My Mother passed away shortly after discontinuing the services of Home Instead. Given these circumstances, I'm of the opinion that the care my Mother received was inadequate/improper.

    Provider Response

    We’re sorry your experience wasn’t what you had hoped for. Please note that this location is under new ownership since this review, and we would like to assure you that our services have been remedied far above the previous owner’s. Our motto "To us, it's personal®" is more than just words. It's a principle that permeates everything we do. I would be open to discuss this issue at any time, and we hope you reach out to us should you need our services again. All the best, Keith Clay - Owner

    happyreviewer

    5

    January 28, 2014

    Other

    I give them 5 stars but if I could give them 10 I would. We had other agencies come in for my boyfriend's Mom and although the caregivers were good there were problems that were frustrating. I would recommend H.I. to anyone. They are amazing, all of them. They are there everyday, even on a day when it snowed in Virginia Beach and we certainly did not expect that. They go above and beyond. They leave everything spotless in the house (I did not ask for any housekeeping) they tidy up her bathroom and the dishes that they use. They put her laundry in the hamper or wash it sometimes. It can be a challenge and they keep her clean as well as her clothes and linens. They communicate any problems and read the notes we leave for them. We always know what is going on (if she refuses care, doesnt want to eat ect.) They all go the extra mile.I am a nurse myself (I do not and never have worked for Home Instead) and will recommend them to my clients and their families. People should know how good these people are so here is my review. I always keep in mind that I am not perfect and I do not expect perfection but Home Instead is pretty close.

    Caring1745

    4

    April 24, 2013

    I am a current client of this provider

    I hired the services of Home Instead Senior Care for my wife. I opted for them because they provided what I needed. The caregiver did light housekeeping and relieved me of the work. She was very friendly and knew what she was doing. She also had the patience that I needed. I was satisfied with the agency.

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    Services and Amenities of Home Instead - Virginia Beach, VA in Virginia Beach, Virginia

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Virginia Beach, VA in Virginia Beach, Virginia

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Virginia Beach, VA

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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