Care Advantage - Emporia Emporia, VA
317 N. Main Street, Emporia, VA 23847
4.1
(31 reviews)
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Reviews of Care Advantage - Emporia in Emporia, Virginia
4.1
(31 reviews)
MARY L
5
|
March 5, 2020
It took some pressure off of me as the primary caretaker. I liked that the services were complete and professional.
Provider Response
SHERMAN W_1
4
|
February 7, 2020
They prepare his meals, wash him up, and do the things that he needs. They could make sure we have consistent help.
Provider Response
Anonymous_3201
5
|
January 13, 2020
They were always on time. I like that they can always get somebody.
Provider Response
KIMBERLY N_1
5
|
December 7, 2019
They were very good. They escorted her from room to room in the hospital until they left. My Dad had them escort them to his eye appointment one time, and he said they were wonderful.
Provider Response
MRS. D
3
|
November 8, 2019
He gets up and goes to the bathroom himself. Some of the workers don't understand when I say that he needs to have help when going to the bathroom. I've had two bad experiences with workers that I do not want back again. Other than that, they are good.
Provider Response
Anonymous_2626
4
|
October 7, 2019
They have helped my mother-in-law with daily tasks. She couldn't feed herself, bath or comprehend what to do next if there wasn't someone there with her, and it allows us to still work. The communication between the agency and the representative for my loved one needs to be improved.
Provider Response
Anonymous_2235
5
|
August 1, 2019
I like how they are on time.
Provider Response
WILLIE B_1
5
|
July 2, 2019
They have good communication skills. I like that someone comes out and assists me.
MARY W
3
|
June 5, 2019
I can't use my legs, so I need extra help. When they come to the house, it looks like a dump. They don't clean. They could clean when they come.
Provider Response
MABLE S
5
|
May 1, 2019
They keep the people coming. I like their staff and the people that come out.
Provider Response
MARGARET G
3
|
April 5, 2019
They need to make sure they are billing properly and paying the caregivers properly. I have called them to make changes in scheduling and the billing is poor. They are underpaying the caregivers. When I told them about changing the hours, they were still charging us for the full hours.
Provider Response
HENRY S_4
4
|
April 5, 2019
If the caregivers could just come in and do things well, everything would be good. They are okay. They notify me of things that are happening, and sometimes they don't.
Provider Response
ARNETTE F
2
|
April 1, 2019
They should have listened to me as a patient and straightened things out with the agency. The nurse is friendly, but they can't adhere to my schedule. With that, I can't recommend them to anyone.
Provider Response
JOSEPH A_1
5
|
March 8, 2019
There are a lot of things that he can't do for himself so it is helpful to have someone there who can help him because we are not there to help during the daytime. We usually get help when we need it.
Provider Response
EDITH M J
4
|
March 8, 2019
They make sure I have someone here with me. They try to send me caregivers compatible to me.
Provider Response
JAMES B_1
5
|
March 1, 2019
They help him. I'm still doing his care, but a caregiver comes. It helps me a lot because I don't have to bathe him every day. They could give us more time.
Provider Response
GLADYS M H
5
|
February 1, 2019
They have made things easier for me because they sit and talk to me. They try to help me. I like that the girls come here, and sometimes we talk.
Provider Response
FLOSSIE C
5
|
February 1, 2019
They don't need any help doing anything because they know how to handle the patient well. They are prompt and on time.
Provider Response
REGINALD B
5
|
December 14, 2018
They are doing a good job for him. I like that they are very considerate of their patient.
Provider Response
EVA J
5
|
December 7, 2018
They do what they do and it's alright. I like how caring they are of me and my home.
Provider Response
KENNETH H_3
5
|
November 9, 2018
When they come, it's excellent. They have helped my uncle the most with the routine. Someone is there, someone helps him with his medicine, and someone makes sure he is stable. For some reason, we have been through three or four different people. I was hoping we could have the same people so we could get a routine. Nobody has come for a couple of days.
Provider Response
MYRTIE C
4
|
October 11, 2018
The services have been good. They help me do things that I can't do. Some of the workers are better than others.
REBECCA K
4
|
August 1, 2018
They could be providing transportation for me to go get groceries and things. They only provide service in the home. There are other places I have to go. When the nurses come to my home they don't tell me the date or time that they're coming. I like to set aside that time for them, but they don't give me a heads-up.
Provider Response
DEREK B
5
|
July 30, 2018
They help me with my son and it gives me a break to do the things I need to do. Everything seems to be going alright. The aide does well.
Anonymous
3
|
July 10, 2018
Sometimes we don't have a nurse if the regular nurse isn't here. We need to know ahead of time that we don't have a nurse. When the regular nurse isn't here, they need to have someone fill in because that's not always happening.
Provider Response
GAIL M
5
|
June 22, 2018
The caregiver did his am care and was there to relive me. They came in so that I could get some things done.
Provider Response
MERLENE A
4
|
June 4, 2018
I can go out. It makes me feel okay. They work quickly. They find people immediately to send out.
Provider Response
BETSY G
5
|
May 8, 2018
They explained the new procedures to me and they went out of their way to show me how to do what was needed. They were prompt and they came on time.
LEON G
1
|
May 1, 2018
They could have better accountability. Their responsibility and professionalism were poor. They could have looked at all the problems and fix something.
Provider Response
MARY A
1
|
April 18, 2018
Care Advantage sometimes doesn't have enough caregivers for me because if a caregiver calls off sick, they need to do better at getting a replacement for me. They have been a disaster because they can't always provide a caregiver for me.
Provider Response
ELSIE W
5
|
April 2, 2018
They have met all of my needs so far. I couldn't do all of the things I need done without them.
Provider Response
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About Care Advantage - Emporia in Emporia, Virginia
Care Advantage - Emporia is a Senior Care provider in Emporia, Virginia that offers residents Home Care services. Contact Care Advantage - Emporia for more details on services and rates.
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