Right at Home - Provo
2230 N University Pkwy STE 4A , Provo, UT 84604
(844) 680-0661
Verified Partner
4.8
(43 reviews)
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Reviews of Right at Home - Provo in Provo, Utah
Noreen
5
|
January 10, 2025
They come in twice a week to shower and care for my father.. They have been prompt and careful. I appreciate all the help that they have given our family.
Eleanor T
5
|
January 9, 2025
Right at Home has been amazing to work with! They are easy to work with, very accommodating with schedules and services, and I have been impressed with their integrity. They have been helping my family with my Mom for a couple years now and they are worth every penny! The Right at Home ladies who visit my mom are so kind and patient with her! I really appreciate them! Such gems!
C.L. Twitchell
5
|
January 9, 2025
These folks are amazing! The care they provide is top notch, the reporting they provide is invaluable and they truly care! My husband was a resident in a memory care facility in Provo. The reality is that residents don't get much one-on-one care in these facilities as the staff to resident ratio is too low; and in addition, constant CNA staffing turnover meant the quality of care received varied greatly from shift to shift, and day to day. Right@Home gave us peace of mind knowing someone properly trained and supervised was there to make sure my husband's dignity was protected. He was showered daily, shaved every day, toileted frequently, his oral hygiene was maintained, his nails were cut, his room was straightened and they let me know if supplies were running low. They were kind and gave him one-on-one attention doing things like taking him for walks around the facility. After each visit I had access to a detailed, unbiased report on how he was doing, what they saw and noticed. I am filled with gratitude every day that our ARNP referred me to Right@Home. In addition, they were fair with pricing and in every instance they were responsive and honest. I wholeheartedly recommend Mark and his team.
Jana S.
4
|
January 9, 2025
I have been very pleased with Right At Home. My mother is able to have extra care in the form of social interactions with her assigned helper. I live hours away from my mother, and it’s comforting to know she has extra help and companionship.
Anonymous_1734700317
5
|
December 20, 2024
The agency helps with lots of different things that are needed. I like that my insurance will pay for it, over private care.
Provider Response
Ralph G_3
5
|
December 5, 2024
I think they do a good job of trying to stay on top of their daily tasks. They are good to work with my dad and help him.
Provider Response
John S_124
5
|
November 7, 2024
The caregivers really do a lot for me, and it has made my life a lot easier. The agency is friendly and hard-working.
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Bill N_5
5
|
August 14, 2024
The services are impactful because of interaction and his hygiene. I like Right at Home because they are responsive.
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Verene T
5
|
August 7, 2024
They are very transparent with expectations. They are life savers. I already have recommended them.
Provider Response
T N J
5
|
July 22, 2024
They listened to his stories and took really good care of him, and they made sure he had everything he needed. I feel like the care was really good and it made a positive difference.
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Gordon J_2
5
|
July 22, 2024
She does everything, it is incredible. They are always on time. They are easy to work with, friendly, kind, and compassionate.
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CLT24
5
|
July 16, 2024
Right @ Home has been outstanding at providing care for my husband who has late stage Alzheimer's and is living in a memory care facility. They are empathetic, caring, professional, responsive and the quality of care is exceptional. Their CNAs are smart, well trained and the post-visit reports they post for me to read are invaluable! Far better and more detailed information than is provided by the facility. When I cannot be there, it gives me great peace of mind knowing Right @ Home in Provo is watching out for my husband. I cannot recommend them enough!!!
Provider Response
Maile M
5
|
July 9, 2024
They provide all of the care she needed. The communication is good, and the aides are great.
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Mack G
5
|
June 10, 2024
It helps him to stay strong and be able to live at home. They meet every need that they can.
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Anonymous_1718012033
1
|
June 10, 2024
They could provide more communication. Spot check and take care of needs. Do what is actually requested.
Provider Response
Laura B_33
5
|
May 22, 2024
For myself it's giving me a peace of mind, they're my eyes and ears. For the client they've created a special bond and the client doesn't see the caregiver as a worker, but as family. I like how caring they are and how they personalize their caregiving.
Provider Response
Lillian M_8
5
|
May 8, 2024
They are very caring towards my mother. They take time to listen to clients' needs and explain everything thoroughly.
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Robert "Bob" D_1
5
|
April 5, 2024
It has been very helpful. I get the opportunity to go out and make it to my appointment. They are very friendly, and the workers have been very helpful and nice.
Provider Response
Stacey
5
|
March 13, 2024
They were very dependable, loving and caring with our mom. They went out of their way to address her concerns and make her as comfortable as possible. They engaged in conversation with her she enjoyed that a lot.
Provider Response
Carolynn
5
|
February 25, 2024
Our entire family is so grateful for the exceptional care our dad received from the Right at Home caregivers. Our dad fervently desired to spend the final months of his life in his own home, rather than in a care facility. None of his children were in a position to move in with him full-time to care for him. How grateful we were for the Right at Home staff who enabled us to fulfill his great desire. Holly was absolutely incredible in making quick adjustments to his ever-changing schedule and accommodating our needs. Debbie, Joan, Angie, Nicki, and Kate are just a few of the absolute angels that come to mind who helped him feel loved, safe, and cared for in his final weeks and even days. Joan tenderly cared for him through his final night on this earth and Angie even attended his funeral. We shed tears together. Words cannot express our deep appreciation in knowing he was safe in their care and attention. We highly recommend Right at Home for their professionalism, loving care, and compassion.
Eugene M_15
5
|
February 14, 2024
I wish they could be here every day! They do everything for my dad and take that off of me and my mom. Sometimes we don't want to play games with him, or we have to leave the house for errands, and they make it possible for us to do that. I would recommend them because the caregiver is always prompt, does a thorough job, and makes sure my dad is taken care of, so my mom gets a little bit of a break.
Provider Response
Billy Ray B
5
|
February 6, 2024
They have made a great impact on our lives because the caregiver is here on time every day, she is conscious of what is going on with my husband and is always right there with him. I would recommend them because they are very helpful with everything, pleasant, and have answered any questions we have had in a timely manner.
Provider Response
Suzanne M_13
5
|
January 22, 2024
I wish I could have her longer. I like that they are honest wonderful and not crooked like the others we had.
Provider Response
Richard J_13
5
|
January 22, 2024
They're pretty good. I like they're willing to work around my schedule.
Provider Response
Myrna M_2
5
|
January 8, 2024
She's helped with taking care of me and organizing my house and everything I need and then some. I like that it has been fair and patient.
Warren "DeLoss" P
5
|
December 6, 2023
They go above and beyond. They are compassionate when caring for my grandfather. They provide exceptional service. I like the great communication, the high quality of care, and the friendliness.
Sheri W_1
5
|
November 16, 2023
It is hard when you do not have any help, and they have been here to help me. I like that they do what I ask them. I like that they are here.
Provider Response
LJWalker
5
|
November 8, 2023
Right at Home provides caregivers that are what you would hope for---very caring! My experience with them helping my brother was excellent.
Provider Response
Sara B_3
5
|
August 17, 2023
I like my caregiver's her patience and the way she encourages my mom to do things. I liked the coordinator there, and the person they sent over was very competent.
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James W_40
5
|
June 20, 2023
I live across country from him, but she shows up and helps him. I like the flexibility and also working with the supervisor. She is helpful.
Fay A
5
|
May 16, 2023
They have made my life easier by not having to worry about her when they're there. I like that they have individualized care.
Provider Response
Carol N_12
5
|
April 18, 2023
We leave them a list of things we want them to do. They are so kind and sweet to my mom.
Provider Response
Anonymous_7074
5
|
March 15, 2023
They are good with physical therapy and reading to her. The caregivers are good. They have good strengths, and the client enjoys the caregivers.
Provider Response
Eugene M_11
5
|
March 15, 2023
They help with getting him out and about in the community. I like how flexible they are.
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Sandy V_1
5
|
February 10, 2023
They have a portal we can see a detailed summary of. I like them because they are transparent.
Linda G_28
4
|
January 17, 2023
They do housekeeping for me. They come in and they do a really good job.
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EmRee P
5
|
December 14, 2022
They are easy to interact with, responsible, follow direction and are professional. I like the people they have working.
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Monica P_2
5
|
November 16, 2022
Having you here was a really big help to us. The provider we had last was really great.
JMacf
5
|
November 1, 2022
I first called Right at Home Utah County one evening when a caregiver I had hired for my mother from another company fell through. I was immediately impressed. Not only did they answer the phone after business hours, but they were able to provide a wonderful companion for the next day. I have experienced many home care companies that are average. Mark, Holly and their team are excellent. I would highly recommend Right at Home of Utah County for anyone needing care for their loved one.
Provider Response
Joann D_4
5
|
October 17, 2022
They help take care of my mother, get her meals, and keep her safe at home. They are easy to work with for scheduling. They are good at following the care plan.
John L_38
5
|
August 12, 2022
They help take care of my husband get better. He had a stroke 2-3 years ago. After that they help him and they help me too. Everyone is very patient. They help the patients and they are very understanding and they do their best. Every caregiver is very good. They have very good training for the aide. They don't just care about making money, they really care about the patients and their need.
DLMurphy63
5
|
July 18, 2022
I am very impressed with the care and efficiency they performed. They did everything in a professional manner. It was like a family member was there taking care of me.
Provider Response
Anonymous_6262
4
|
July 18, 2022
The most helpful is them just being there to take care of me and my needs personally. I like the local group but they should build up more in their staff.
Provider Response
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Services and Amenities of Right at Home - Provo in Provo, Utah
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
Bonds & Insurance
- Is Bonded and Insured
Health Services
- Companion Care
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
Companionship & Escort Assistance
- Companionship Services
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Transportation & Shopping
- Transportation Services for General Shopping
About Right at Home - Provo in Provo, Utah
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.Custom Care PlanWe know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.Caregiver Training and Care Supervision When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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