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Right at Home - Provo

β€Œ2230 N University Pkwy β€ŒSTE 4A β€Œ β€Œ, Provo, UT 84604

(844) 680-0661

Verified Partner

4.8

(36 reviews)

Offers Home Care
Top rated on Caring.com

2024

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Reviews of Right at Home - Provo in Provo, Utah

4.8

(36 reviews)

  • Staff

    5.0

  • Value

    5.0

Top rated on Caring.com

2024

Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
Home Care Pulse Certified 2024

Bill N_5

5

August 14, 2024

I am a current client of this provider

The services are impactful because of interaction and his hygiene. I like Right at Home because they are responsive.

Provider Response

Thanks so much for your comments. We appreciate the trust you place in us to assist your loved one, and we take great pride in our level of communication. Thanks again!

Verene T

5

August 7, 2024

I am a current client of this provider

They are very transparent with expectations. They are life savers. I already have recommended them.

Provider Response

Thanks so much for your kind comments! We appreciate the opportunity to assist you in your home.

T N J

5

July 22, 2024

I am a current client of this provider

They listened to his stories and took really good care of him, and they made sure he had everything he needed. I feel like the care was really good and it made a positive difference.

Provider Response

Thank you so much for taking the time to share your thoughts about the care your loved one received from us. We appreciate the trust you placed in us and are so happy that our care was helpful.

Gordon J_2

5

July 22, 2024

I am a current client of this provider

She does everything, it is incredible. They are always on time. They are easy to work with, friendly, kind, and compassionate.

Provider Response

Thanks so much for your kind comments! We know how much our caregiver enjoys assisting you in your home--thanks for allowing us to help!

CLT24

5

July 16, 2024

I am a current client of this provider

Right @ Home has been outstanding at providing care for my husband who has late stage Alzheimer's and is living in a memory care facility. They are empathetic, caring, professional, responsive and the quality of care is exceptional. Their CNAs are smart, well trained and the post-visit reports they post for me to read are invaluable! Far better and more detailed information than is provided by the facility. When I cannot be there, it gives me great peace of mind knowing Right @ Home in Provo is watching out for my husband. I cannot recommend them enough!!!

Provider Response

We are so delighted by your experience with Right at Home of Provo. Thank you so much for trusting us with your sweet husband during this challenging time of his life. We truly care about our clients like they are own own family, and I'm happy this shows in your comments.

Maile M

5

July 9, 2024

I am a current client of this provider

They provide all of the care she needed. The communication is good, and the aides are great.

Provider Response

We really appreciate your positive feedback. We invest a lot of resources in training our aides and make a great effort to proactively communicate with our clients; thanks for acknowledging this!

Mack G

5

June 10, 2024

I am a current client of this provider

It helps him to stay strong and be able to live at home. They meet every need that they can.

Provider Response

Thank you so much for allowing us to assist your husband in your home and for these kind comments. I'm happy that you feel it's making a difference!

Anonymous_1718012033

1

June 10, 2024

I am a current client of this provider

They could provide more communication. Spot check and take care of needs. Do what is actually requested.

Provider Response

Thank you very much for taking time to record your thoughts on our service, and we are very sorry that certain aspects of it didn't meet your expectations. We take all feedback seriously, and sometimes less-than-stellar reviews are especially helpful for us to identify areas where we can improve. I can assure you that we immediately took action to address the topics you raised in your comments. We take great pride in the high-quality care we offer as attested by the vast majority of reviews on this site, and we are committed to ensuring your delight with our efforts moving forward!

Laura B_33

5

May 22, 2024

I am a current client of this provider

For myself it's giving me a peace of mind, they're my eyes and ears. For the client they've created a special bond and the client doesn't see the caregiver as a worker, but as family. I like how caring they are and how they personalize their caregiving.

Provider Response

Thanks for sharing your thoughts about our care! We really do make a huge effort to find the best possible caregiver for our clients based on their needs.

Lillian M_8

5

May 8, 2024

I am a current client of this provider

They are very caring towards my mother. They take time to listen to clients' needs and explain everything thoroughly.

Provider Response

Thank you so much for taking the time to share your thoughts on our care for your mother! We know how much our clients are loved by their families and friends, so we treat them like they deserve. Thanks for allowing us to assist!

Robert "Bob" D_1

5

April 5, 2024

I am a current client of this provider

It has been very helpful. I get the opportunity to go out and make it to my appointment. They are very friendly, and the workers have been very helpful and nice.

Provider Response

Thanks very much for taking the time to share your thoughts about Right at Home. We know how much our caregivers enjoy assisting you in your home--thanks for allowing us to serve you!

Stacey

5

March 13, 2024

I am a past client of this provider

They were very dependable, loving and caring with our mom. They went out of their way to address her concerns and make her as comfortable as possible. They engaged in conversation with her she enjoyed that a lot.

Provider Response

Thank you so much for your kind comments are for allowing us to serve your mother. We know it's a big choice, so thanks for the trust you placed in us.

Carolynn

5

February 25, 2024

I am a past client of this provider

Our entire family is so grateful for the exceptional care our dad received from the Right at Home caregivers. Our dad fervently desired to spend the final months of his life in his own home, rather than in a care facility. None of his children were in a position to move in with him full-time to care for him. How grateful we were for the Right at Home staff who enabled us to fulfill his great desire. Holly was absolutely incredible in making quick adjustments to his ever-changing schedule and accommodating our needs. Debbie, Joan, Angie, Nicki, and Kate are just a few of the absolute angels that come to mind who helped him feel loved, safe, and cared for in his final weeks and even days. Joan tenderly cared for him through his final night on this earth and Angie even attended his funeral. We shed tears together. Words cannot express our deep appreciation in knowing he was safe in their care and attention. We highly recommend Right at Home for their professionalism, loving care, and compassion.

Eugene M_15

5

February 14, 2024

I am a current client of this provider

I wish they could be here every day! They do everything for my dad and take that off of me and my mom. Sometimes we don't want to play games with him, or we have to leave the house for errands, and they make it possible for us to do that. I would recommend them because the caregiver is always prompt, does a thorough job, and makes sure my dad is taken care of, so my mom gets a little bit of a break.

Provider Response

Thanks for your kind words about Right at Home of Utah Valley. Providing respite care for a client's family member(s) is one side benefit of what we do. Caregiving is hard and can wear a family out. We absolutely focus on our client's needs AND allow the client's family a sense of relief by knowing that trained and caring aides are taking care of their loved ones. Thanks for letting us help!

Billy Ray B

5

February 6, 2024

I am a current client of this provider

They have made a great impact on our lives because the caregiver is here on time every day, she is conscious of what is going on with my husband and is always right there with him. I would recommend them because they are very helpful with everything, pleasant, and have answered any questions we have had in a timely manner.

Provider Response

Thank you very much for taking time to share your thoughts about the services we provide you from Right at Home. We know how much your caregiver enjoys her time assisting your husband in your home. Thanks for allowing us to do this for you both!

Suzanne M_13

5

January 22, 2024

I am a current client of this provider

I wish I could have her longer. I like that they are honest wonderful and not crooked like the others we had.

Provider Response

Thanks very much for your kind review! I know our caregivers are delighted to assist you in your home.

Richard J_13

5

January 22, 2024

I am a current client of this provider

They're pretty good. I like they're willing to work around my schedule.

Provider Response

Thanks very much for taking time to provide information about your experiences with our services. We try to be as flexible as possible with our clients' schedules, as we know "life happens!"

Myrna M_2

5

January 8, 2024

I am a current client of this provider

She's helped with taking care of me and organizing my house and everything I need and then some. I like that it has been fair and patient.

Warren "DeLoss" P

5

December 6, 2023

I am a current client of this provider

They go above and beyond. They are compassionate when caring for my grandfather. They provide exceptional service. I like the great communication, the high quality of care, and the friendliness.

Sheri W_1

5

November 16, 2023

I am a current client of this provider

It is hard when you do not have any help, and they have been here to help me. I like that they do what I ask them. I like that they are here.

Provider Response

Thanks very much for your kinds words. We appreciate the opportunity you have given us to serve and are thankful that it's made a difference!

LJWalker

5

November 8, 2023

I am a current client of this provider

Right at Home provides caregivers that are what you would hope for---very caring! My experience with them helping my brother was excellent.

Provider Response

We appreciate your kind comments--thanks for letting us serve your brother!

Sara B_3

5

August 17, 2023

I am a current client of this provider

I like my caregiver's her patience and the way she encourages my mom to do things. I liked the coordinator there, and the person they sent over was very competent.

Provider Response

Thank you for your review and thoughts on our services. We love what we do, so it's nice to see that it shows!

James W_40

5

June 20, 2023

I am a current client of this provider

I live across country from him, but she shows up and helps him. I like the flexibility and also working with the supervisor. She is helpful.

Fay A

5

May 16, 2023

I am a current client of this provider

They have made my life easier by not having to worry about her when they're there. I like that they have individualized care.

Provider Response

We appreciate your kind words! By focusing 100% on our clients' well-being, we also provide their main caregivers (usually family members) some respite care themselves. Being a family caregiver is a tough role, so we are happy to help.

Carol N_12

5

April 18, 2023

I am a current client of this provider

We leave them a list of things we want them to do. They are so kind and sweet to my mom.

Provider Response

Thanks so much for sharing your experiences about our caregivers! We only hire those who truly love to serve and whom we'd trust with our own family members, so it's rewarding to see this reflected in your comments!

Anonymous_7074

5

March 15, 2023

I am a current client of this provider

They are good with physical therapy and reading to her. The caregivers are good. They have good strengths, and the client enjoys the caregivers.

Provider Response

Thanks very much or taking time to provide such nice feedback. We put a lot of effort into training our caregivers and it's nice to read that you have seen it make a difference in your loved one's experience with Right at Home.

Eugene M_11

5

March 15, 2023

I am a current client of this provider

They help with getting him out and about in the community. I like how flexible they are.

Provider Response

Thanks for taking time to leave a review! I know how much our caregivers enjoy working with you loved one and helping him get some fresh air and be as active as possible. It really is our privilege to assist your family.

Sandy V_1

5

February 10, 2023

I am a current client of this provider

They have a portal we can see a detailed summary of. I like them because they are transparent.

Linda G_28

4

January 17, 2023

I am a current client of this provider

They do housekeeping for me. They come in and they do a really good job.

Provider Response

Thank you so much for taking the time to provide feedback. We are thankful for the opportunity to help you in your home!

EmRee P

5

December 14, 2022

I am a current client of this provider

They are easy to interact with, responsible, follow direction and are professional. I like the people they have working.

Provider Response

Thanks so much for your feedback! I know our team has loved assisting in your home, and we appreciate the trust you have placed in us!

Monica P_2

5

November 16, 2022

I am a past client of this provider

Having you here was a really big help to us. The provider we had last was really great.

JMacf

5

November 1, 2022

I am a past client of this provider

I first called Right at Home Utah County one evening when a caregiver I had hired for my mother from another company fell through. I was immediately impressed. Not only did they answer the phone after business hours, but they were able to provide a wonderful companion for the next day. I have experienced many home care companies that are average. Mark, Holly and their team are excellent. I would highly recommend Right at Home of Utah County for anyone needing care for their loved one.

Provider Response

Thank you so much for your kind words! We know how challenging it can be when loved ones need help, so we treat each client as if they were part of our own family. It was our pleasure to offer service for you during this time.

Joann D_4

5

October 17, 2022

I am a current client of this provider

They help take care of my mother, get her meals, and keep her safe at home. They are easy to work with for scheduling. They are good at following the care plan.

John L_38

5

August 12, 2022

I am a current client of this provider

They help take care of my husband get better. He had a stroke 2-3 years ago. After that they help him and they help me too. Everyone is very patient. They help the patients and they are very understanding and they do their best. Every caregiver is very good. They have very good training for the aide. They don't just care about making money, they really care about the patients and their need.

DLMurphy63

5

July 18, 2022

I am a current client of this provider

I am very impressed with the care and efficiency they performed. They did everything in a professional manner. It was like a family member was there taking care of me.

Provider Response

Thank you so much for your thoughtful comments! It has been our pleasure to help you during this time and we are so happy you are feeling better.

Anonymous_6262

4

July 18, 2022

I am a current client of this provider

The most helpful is them just being there to take care of me and my needs personally. I like the local group but they should build up more in their staff.

Provider Response

Thanks so much for your comments and helpful suggestion! It's our pleasure to serve you, and we are growing our organization as fast as we can to meet your--and others'--needs for years to come.

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Services and Amenities of Right at Home - Provo in Provo, Utah

Ambulatory Assistance & Accessibility

  • Transfer Assistance
  • Mobility & Wheelchair Assistance

Fitness & Wellness Programs

  • Fitness Opportunities

Licensing & Inspections

  • Background Checks
  • Staff Drug Screening

Bonds & Insurance

  • Is Bonded and Insured

Health Services

  • Companion Care

Staff Training & Qualifications

  • Staff Driving Record Check
  • Reference Checks

Companionship & Escort Assistance

  • Companionship Services

Personal Care

  • Bathing Assistance
  • Toileting Assistance
  • Dressing Assistance
  • Personal Care Assistants

Transportation & Shopping

  • Transportation Services for General Shopping

About Right at Home - Provo in Provo, Utah

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide. Custom Care Plan From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan. Caregiver Training and Care Supervision Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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