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FirstLight Home Care of Northwest Houston, TX
14011 Park Drive Suite 205, Tomball, TX 77377
(800) 558-0653
Verified Partner
4.7
(29 reviews)
Photos of FirstLight Home Care of Northwest Houston, TX
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Reviews of FirstLight Home Care of Northwest Houston, TX in Tomball, Texas
Claude B_1
5
|
November 14, 2024
The service has helped me a lot. I am disabled and don't get around very well. I have always had a good relationship with the agency.
Provider Response
April T
4
|
October 22, 2024
They could make our lives easier with the food prep for my mom, just being able to do more food prep when I'm not there. They could improve the communication when the care provider is not able to show up.
Provider Response
John P_72
5
|
September 25, 2024
It was a positive impact because she helped with my husband's mobility after I had cataract surgery. I would recommend this agency because Sandra interacted with my husband for the full four hours. There was no TV, and she made sure he was comfortable.
Provider Response
Tony S_7
5
|
September 20, 2024
The agency has worked with me to ensure that the caregivers understand his situation. The agency is easy to get in contact with, and I appreciate the caregivers that he has.
Provider Response
Delmar D
5
|
August 23, 2024
The meal prep has been the most helpful. I was in Alaska and did not have to worry about them not showing up.
Provider Response
Janet C_26
5
|
August 14, 2024
It's very helpful to have someone here at night. I liked the caregiver Annie they sent out to me.
Provider Response
John T_31
5
|
June 17, 2024
The provider has helped with all my needs to make my experience positive. I would recommend them because the people know what they are doing, and they are always on time.
Provider Response
Betty E_15
5
|
May 16, 2024
They take care of most of her daily needs. They change her and help with her food. I like that their response time is good.
Provider Response
Pat S_21
5
|
April 22, 2024
The caregivers were consistently interested in helping her. They were personally invested in her care.
Provider Response
George E_6
5
|
April 11, 2024
The caregiver that we have pays attention to detail and he knows when to assist and when to wait or let my husband do something on his own. The agency is professional and dependable.
Provider Response
Barbara C_61
5
|
March 21, 2024
The provider gives me the ability to work. I like the caregivers we have.
Stephen R_10
5
|
March 14, 2024
They sent me a guy who does things for me. They are reliable.
Steven S_17
5
|
February 21, 2024
The aide comes on time and my husband is on the lookout, and he would be upset if he was not there. They worked diligently to meet my request for a male aid and I felt like a male would work better with my husband and they fulfilled that.
Provider Response
Karen S_61
4
|
February 15, 2024
I am disabled and have really bad arthritis, so getting around is really difficult. Doing certain chores is really hard, so getting those done for me really helps. Just one caregiver usually comes and she is very good and has taken care of me for a long time. She can improve on asking me if I need something.
Provider Response
Ruby M_4
4
|
January 24, 2024
They're doing great, but she's asleep half of the time, so this is hard to rate. Right now I like the consistency and I am satisfied with everything they're doing.
T W M
5
|
January 17, 2024
I would not have been able to go away if we had not had this service. My husband loved them. They did things the way that he wanted them done and they helped out in the kitchen.
Sam R_4
5
|
December 22, 2023
They were there to hang out with him. I liked that the organizer met with us and understood what we needed and what type of people we were looking for.
Anonymous_1702982533
5
|
December 19, 2023
They've helped me with everything she is terrific. I like that you send good quality people.
Marilyn B_12
5
|
November 20, 2023
The provider helped me the most because they gave me the exercises and took the time to explained everything. I liked this agency because the caregiver was always on time and very helpful.
Provider Response
GWarren
5
|
November 14, 2023
Thank you First Light for accommodating me so quickly for assistance in transportation for a surgery requiring someone to stay the entire time. A big shout out to Linh for being such a prompt, warm, and friendly care giver - she was a joy to work with and it was such a pleasant experience!
Dorris H
3
|
November 13, 2023
They need more training. Offer better correspondence with clients.
Provider Response
Almeda W
5
|
October 20, 2023
I've basically been home-bound with her for four years, so anytime I can get a break, it is good. They're very flexible, and if something comes up I can call them and schedule them in advance. They're also flexible on what care we need, such as a four-hour visit or a weekend.
Provider Response
Tom M_22
4
|
July 29, 2023
My parents have gotten so much healthier and more cognitive. My dad wouldn't be here if it weren't for them. I like that they're personable.
Aleen F
5
|
July 28, 2023
It gives me some peace of mind that a caregiver is there. We have had great caregivers so far and they can fill in easily.
Anonymous_7434
4
|
June 26, 2023
They were nice, and they did the home care, but sometimes they didn't show up. I would have liked to see them improve on their reliability, because sometimes they wouldn't show up for physical therapy.
Marcella T
5
|
June 26, 2023
She cleaned up the kitchen. The caretakers were very good.
Jamie Y
5
|
May 25, 2023
They made sure I took my medication on time. They came on time, and they were attentive and focus on detail.
Anonymous_7336
5
|
May 19, 2023
The services they provide make life easier. They are very good about making sure I have care here for my wife.
Don Y_1
5
|
April 24, 2023
They just helped out. You are doing things you don't normally deal with, and they helped. They did everything. We weren't sure about what to do, and they came in. Beth was fantastic and seemed to care.
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Services and Amenities of FirstLight Home Care of Northwest Houston, TX in Tomball, Texas
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
- Sex Offender Checks
Therapies
- Validation Therapy
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Additional Amenity Information
- Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
- Payment Options: LTC Insurance VA Benefits
- Licenses: HCSSA
About FirstLight Home Care of Northwest Houston, TX in Tomball, Texas
FirstLight Home Care strives to be the industry leader of The Woodlands, Northwest Houston, Katy and Cypress in home care, respite care, and senior care. We work hard to ensure we have the most skilled and trustworthy caregivers. When you choose FirstLight Home Care to be your home care agency, you have peace of mind knowing your family is in good care. Services we provide include: PERSONAL CARE From help with bathing and hygiene to walking and mobility, we help with activities of daily living. COMPANION CARE We provide comfort, companionship and help with transportation, meals and basic household tasks. RESPITE CARE We allow you to take time off from your responsibilities as a family caregiver so you can focus on yourself for a while. DEMENTIA CARE Our personalized dementia care services help not only the person living with dementia, but their families as well. VETERAN CARE FirstLight's veteran home care services support our nation's heroes and their families when they need it most. REHABILITATION & RECOVERY CARE FirstLight's rehabilitation and recovery care services help individuals gain confidence and independence while recuperating or transitioning from one care setting to another.
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