Montebello Home Care

Forest B

The caregivers met the client's needs. I would like more communication when they set up appointments for the client.

Urban C

They are very helpful with anything. The staff is very friendly and provides all the help needed.

Sharon H_36

It freed me up to do things that I needed to do. They're all very personable. They involved my mom even if she wasn't a patient.

Nancy R_25

She is easy to talk with, and I don't have to tell her what to do. They listen to me and they understand. If something bothers me they fix it right away.

Provider Response

Gene P_1

It takes a big load off of me having them around. They do what they said they were going to do, and the caregiver is extremely professional.

Elyse T

There were a lot of things I couldn't do on my own. They're very helpful. They replied to my requests quickly.

Lucien S

They have taken the care of the man completely off my shoulders. They are making sure he is taking his meds and all. They stay in touch when it comes to staffing and they are very attentive. I am very pleased with their care.

Dot M

My caregiver takes care of us. She helps me take care of my husband, making it easier for me. I like my caregiver, she is dependable, trustworthy, and easy to get along with.

Diane B_30

They introduce the caregiver and make sure they are a good match. They are good at meeting the needs of their clients.

Alecia S

They are reliable and call if there are any problems. Their service and the people are nice.

Provider Response

Valerie B_8

They were super helpful with anything she needed. They helped with meals. I liked that they worked with our needs.

Laurie H_11

They check in all the time and work with us. They are very easy to get ahold of.

Cindy C_21

They encourage her to eat her meals and make sure that her medications are given. I like that they are very professional and organized. I like that they do a thorough check on their employees.

Glen B_1

They help her the most because she wouldn't have gotten over things mentally without the help. I would recommend them because the service they have provided us, and the young lady that takes care of my wife, has done an outstanding job.

Dora L

I don't drive anymore, and the caregivers are my transportation to wherever I need to go. I like the caregivers that they send. They seem to have quality caregivers.

Janna T

They have been kind. I like that they are very professional.

Rose H_16

The provider has helped us the most by sending quality personnel. I would recommend them because the quality of their care providers. I think they are very well trained and they get along with my aunt very well.

Anonymous_7360

The caregivers could have a greater impact if there could be more interaction. I think when you get to the old school life of where you can play games and have those types of interactions, it brings different meaning rather than just sitting there and watching TV. I like the communication.

Amy M_15

It has had a great impact on my life and also with my mom. It has just been a blessing. I like that they are always there for us when we need them. They are also very flexible with their schedule.

Jill Roberts

Montebello sent Christi to us at a time that I thought I didn't need help. My sister set it up as I was taking care of my dad. Christi provided the best care for him but was also so emotionally supportive of me and my kids during her time with us. She truly cared about all of us. My dad, "Coach", who had Lewy Body Demrntia has since passed, but she was so amazing to the very end. We miss her. Montebello listened to our needs and matched us up perfectly.

Provider Response

Anonymous_7618

They've helped me by preparing meals for me and maintaining my home's cleanliness. I like that they are on-time and are attentive. They do what they say they'll do.

Brenda S_17

He has Alzheimer's and the care taker goes above and beyond. They are awesome, they send awesome care takers.

Anonymous_5936

The people that they send out seem to know how to take care of the person who needs care. They are dependable and they are reliable.

Provider Response

Dinah S_1

The training reinforced the things we are concerned about with safety, and they use safety procurers. They feel more like family than they do caregivers.

Provider Response

Mary K_47

I like that they did what she needed to do. I like that they were really good at taking care of her.

Provider Response

Vicky P_1

They come and help with things like light housekeeping and take care of his hygiene needs and do a bed bath if he needs it. They do food preparation and run errands for us. When they came, they were professional and on time. They well dress and well-spoken and answered all our questions.

Provider Response

Dorothy H_25

They are willing to help me in any way. I like that they are professional and prompt.

Provider Response

Brenda S_16

I am able to depend on them so that I don't have to be over there every day. They take care of my in-laws.

Larry P_10

My wife is free to do the things she needs to do. The girls they have got are wonderful, absolutely wonderful.

Virginia C_16

I like their honesty, ethics, and professionalism. They are very professional and they speak to the rules.

Provider Response

Anonymous_6530

I couldn't have done it without them. They drove me a few times. All the ladies that I met were nice, respectful, and did whatever I asked them to do.

Provider Response

Suzanne W_5

They are very aware of what their needs are for Linda. I like that they are very personable.

Provider Response

Will P_3

Some of the caregivers we had were not that great, but most of them have been great. I would recommend them because they have been good to us, even through COVID.

Daniela C

They help her with her needs. We had many changes with caregivers.

Jack C_4

One thing is they are very consistent, my Mom trusts those who come to her home. We have one caregiver who, when my mom was admitted, fought hard for her when a nursing staff would tell her something. We have already recommended people to Montebello Home Care.

Mary A_78

I can't be a caregiver for my mother all the time so it gives me and our family flexibility to have a life. They have excellent care. It is personable, they call and check on us. They help if I need someone last minute.

Provider Response

Terry V

They have been here at the right time. They have taken good care of me.

Provider Response

Anonymous_7068

They needed to follow the protocol and care plan. They needed better quality of workers.

Provider Response

Melanie C_5

They give my mother-in-law stability and security knowing someone is there with her. I like their communication. They always let me know if changes occur and they are pretty on top of things.

Provider Response

Barbara W_39

They stay in touch with me. They are friendly, they work well with you.

Provider Response

Pat B_19

The client could not have stayed at home alone without the help. The agency is very approachable, they're available and they communicate or check up.

Provider Response

Ronda B

They could've made her life easier by making sure there are back up caregivers. I liked that they were quick to meet our needs of care.

Provider Response

Kyle R_3

They were just there for her. They provided everything needed.

Provider Response

Kim F_5

It allows my parents to stay at home. I like the communication and their follow-up.

Provider Response

Stewart S

The caregivers are consistent. I like that they are consistent.

Provider Response

Jo L

I like that the most helpful has been the current caregiver, they have become friends. At times when the current caregiver is unable to come, they could improve on the replacement that they send to us.

Provider Response

Linda R_35

It has helped a lot in his life just by having a responsible person there to look out for my dad. They offer to provide a replacement if the caregiver isn't able to be there which is great, so we would recommend them for that.

Provider Response

Anne A_3

Their presence is necessary, but my mom is just at a point where things are difficult. They've been very attentive to my mom and are reliable.

Provider Response

Chris C_12

The caregiver meets all of her needs. I like that they are good at making sure that the caregiver is compatible.

Provider Response

Anonymous_5806

The caregivers have helped the most with travel to and from appointments. They have helped with everything that we need. They're good. I like that they take care of all our needs.

Provider Response

Anonymous_6369

They helped me with transportation. I'm not even looking into the agency, but only the people.

Provider Response

Marrietta B

It is the only time that I have to go out and do things. They are not dependable. We have had 20 different caregivers so far.

Provider Response

Donald H_14

He is eating really good. It took him a while with the pandemic, and now we are happy with them because of the people that they have sent to my dad.

Provider Response

Anonymous_3870

They visit with her. They've been really willing to help us out.

Crystal N

They've helped me the most by knowing what she's doing and being good at it. She's very good with the family, we love her. I like that they do what I ask, and they dealt with me well.

Marie M_16

I do not know if they need to change anything. The first five or six people only lasts a couple days. They need to screen people better.

Provider Response

Ginger C_1

Being present for my mom first thing every morning and providing a good breakfast for her, as well as attending to her personal needs in the morning has been the most helpful things the provider has done. They are dependable and have good communication.

Anonymous_5910

They helped us be able to relax because of all the care that my parents needed. I like the way that they approach everything. Everyone was great to work with and deal with.

Pollie B

They have been tops in treating me well. I like them! They are always there for me, always helpful.

Lisa T_4

It makes it bearable to live. I like that they are very friendly and I am very satisfied with them.

Provider Response

Regina G_2

They considerate of my father's needs. I like that they are thorough with his care.

Paula B_5

They have given me the confidence to know my parents are being cared for while I am at work. I like that the staff has good communication.

Tammy G_1

They have been helpful being here already. They have staffing issues. The only issue we have had, when we needed someone, they had to figure out someone to come.

Linna A

They stand by their word and what they say. They call me whenever something is going on. They keep in touch and we communicate.

Geraldine M_2

They did everything I wanted them to do. I liked the caregivers that came.

Provider Response

Alice M_16

I could not do it without them. I am bedridden they do everything that I can't. They are very patient and courteous.

Kelaine K

They should just help with daily living. They work with you and everybody is really nice.

Provider Response

Anonymous_5341

She was very sweet and happy but she just didn't know a lot. She helped my mom with dressing, meals, reading mail, and maybe a little bit of cleaning. She was only there for a certain amount of time. There was no impact or change in my mom's life. I felt like they should sit down and train people. The girl didn't know her way around town. She should how to get around town. She didn't know where anything was.

Gabriel G

They take care of all of her appointments for her so we don't have to. I don't have to deal with them; they just go straight to my mom and do everything. They do everything they said they were going to do.

Provider Response

Lisa B_23

They need to provide us full-time care because my sister and I work. My biggest complaint is that we get different caregivers every other day, and we would like consistency.

Provider Response

Cindy M_14

She was a nighttime sitter, so she let me sleep! The caregiver that they sent was so compassionate and had the biggest heart!

Provider Response

Diane D_17

My grandmother has more freedom now that she doesn't have to worry about my grandfather.

Provider Response

Nancy W_31

They were wonderful to him and had the services in the hospital. I like how they are sweet and loving. They took extra care with my father.

Provider Response

Marla H

She is way better now after having received the home health services. They really helped her to get better. They were just very good at doing their job. They provided really high quality care.

Provider Response

Anonymous_4641

We don't feel as comfortable with the weekend services, but the weekday people of amazing. I like more consistency. I would like to see more communication between the weekend people and the weekday people.

Provider Response

Gloria D_3

They do what we ask them to do. She helps out with the house. I like that they call when something comes up or needs to be changed and that they are easy to work with.

Provider Response

Patsy L_1

They were here to get him ready for the day and the evening. The people that came to tend to him were good.

Provider Response

Robert O_10

They gave her extra care and attention. They were the best caregivers that I have ever encountered in my life. If I ever needed someone again they would be the first people I would call.

Provider Response

Sherry S_5

They're always there. They always try to make sure everything is tip-top and to the patient's satisfaction. I'm so pleased with them. I intend to stay in my home as long as possible. Facilities are so expensive. I trust them implicitly to be there when I need them. I think they're the best.

Provider Response

Heather S_6

They have helped her with bathing and dressing. I like that they have a high standard of care. They are good at working with any changes we need.

Provider Response

Gloria D_2

My husband has dementia and isn't doing good at all, and I can't really get around, so I can't do any housework at all. It's greatly helped. I'm satisfied with the services. Shannon is very good. She calls me and schedules us. I also like Sam.

Provider Response

Glen P

It's nice to have someone there with him. I like that they communicate well with me.

Provider Response

Barbara G_40

I can be assured that they are going to show up because they call me to let me know they are coming. Their people come regularly and I don't have to call to see what happened to them. They do a good job.

Provider Response

Stephanie C_4

The caregiver gives me all the information that I need. I like the caregivers.

Provider Response

Robert H_37

We did not have any problems with the ladies, they knew what they were doing. They were professional. If we needed them last minute, they were always available. They were very accommodating.

Provider Response

Karen N_9

They are very efficient. They are very personable.

Melissa E_2

They leave really good notes and will contact us if they have any issues or questions. The administration has been good at getting us involved with new caregivers. The caregivers that we have had have been really good with my dad and his diagnosis.

Provider Response

Neva Y

I appreciate that they provide transportation for my parents. I like that they are professional and kind.

Gail T_1

I look forward to when they come. They help me feel better. They are very nice and understanding. They call you and they are trustworthy.

Anita D_5

He hasn't had contact with anyone since the virus, but the caregivers are very helpful, joyful, and spend a lot of time with him. Montebello have enough people that can cover just in case something comes up with one of the caregivers.

Tina B_4

They came in and they helped take care of everything that he needed in his house. The workers were very nice and they did a great job with Dad.

Delores E

All the help they give my husband does make it easier on us. I like that they are professional and show that they care about my husband. That means a lot to me.

Robert H_16

They help him go to the bathroom. The timing is always perfect. They always arrive early.

Kay A_1

The most helpful part of the services is the caregiver. I like that they are kind and prompt.

Gale D

We just love her caregivers. They're part of our family now. They've been very easy to work with.

Terri B_4

If I need to leave the house I feel like I could. It gave me a sense I could plan things on that day knowing they would be there. I have been really impressed with the people. We've had very good success with them.

Linda G_12

I miss my girl. She has been a great caregiver. They are always efficient and check on us.

Janie M_2

They were willing and able to do everything that I required. We were very satisfied with the services. We were extremely happy with their services.

Euel N_1

It has helped my life. We were looking at nursing homes and we didn't want to. As long as we can stay home we'll have this. I feel a lot better, I feel happier. I like everything about them, the girls are fantastic.

Martha D_2

I don't think I could live without the care. The people are dependable. If someone can't come, they make sure there is someone available to fill in. They're always certain that someone gets here.

Whitney M

She does everything he needs and we love her. The scheduling could be more precise and the communication between the scheduler and family could be better.

Euel N

It gives us time to live here by ourselves without transportation and helps get everything done. It is very hard to take care of each other and do all our chores. They do our shopping and take us places we need to go, which is a big help since we no longer drive. It is excellent. They go to the grocery store for us. I like that it helps us relax because we are both elderly.

Helen D_2

They take care of her. Whatever she needs, they take care of. They feed her, make meals for her, and help her in the bathroom. They are very dependable.

Robert S_16

I am able to go to the store and do things that I need to while they are there to help my loved one. They are professional, and they have sent us very good caregivers.

Linda R_7

They were wonderful with my loved one. They helped with daily activities, like transportation and feeding. The most important thing to me was that they were very reliable. A backup caregiver was always provided in the event that the caregiver couldn't be there.

Connie Z_1

They help with transportation, daily care, and emergency care. They are kind and personable. They understand Connie's heath. They are really flexible with their scheduling.

Rene H

They stay with her. They help her remember things. They remind her of things. They are flexible. If something unexpected comes up, they can cover it for me. They are very nice people.

Boyd P

They have made my life so much better. I do not have to worry about my mom at work or when I go to sleep. We have used another agency, and these people are the utmost in professionalism, and they are very caring. They went through a lot of trouble to match the caregiver to my mother. They are superior at calling me and letting me know of any issues or changes. They call in advance about coverage during the holidays and whatnot.

Mary J_25

Their promptness has made this a positive experience. I like that they are honest.

Pat S_11

It's so great to just have someone there when we need them. They take care of Katherine and her home. They are very good when we have an emergency. When someone can't show up, they are excellent at taking care of the problem immediately.

Jerry J

It makes a big impact because I don't have to worry about my dad. He is being taken care of. I like the quality of care we are receiving.

Lauren R

Without them, I do not know where I would be. She is in assisted living. They come in and take her out to get something from Sonic. It makes her world full. They have been able to provide me with exactly what I need.

Eileen L

It means everything to my mother. It provides her a little independence. They assist her with meal preparation, and it makes her feel like she has something to contribute. We would not be able to cope without it. I like that they are very friendly, and they spend time matching the caregiver to the client. There is a lot of effort put into that.

Bruce W_4

Their home visits before they took us on helped us have a positive experience. They're reliable, easy to contact, and easy to communicate with.

Anonymous_187

They've always tried to accommodate whatever I've wanted. They go out of their way to assist us. I think that they can keep sending the same caregiver for the clients.

Anonymous_1830

They're taking care of my loved one so that I don't have to do that 100% of the time. They've filled a gap that needed to be filled. They're very personable and we've become very close with people at the agency. They have addressed any problems immediately.

Sheila S

The personnel was good. It made my life so much easier. If something came up, I didn't feel like I had to be there every night with my aunt. It gave me peace of mind. The people that we had and the administrators were so kind and so helpful.

Ethlyn J

That's been very helpful. They help with baths and straightening up my clothes. I think they need to train the people they send out here better. I don't think I would recommend them at all. I think they are having a hard time finding someone that knows what they are doing. They have long fingernails, which I don't like around my food. I have had them change caregivers about four times.

Gail G_3

They are on time and take care of the client. They do everything I need them to do.

Silvia F_3

They were always there when I needed them and they provided someone if they weren't available that day and I got to meet the person before they brought them here. They have quality service and they always make sure that whoever they bring to your home matches the personality of the client.

Dorthea R

They show up every day on time consistently. They're excellent. They show up for their shifts.

Paula S_2

It allowed me to have some respite time from being a caregiver 24/7. The are very professional, compassionate, and they go above and beyond to get the job done.

Pam J_1

They helped the most by being present because she wasn't able to be alone. They provided excellent care and were very accommodating.

Lynne D

The sitters were very concerned and caring and they took good care of him and they would clean him up. Most of the people that they provided worked out well and were excellent.

Joyce R

They are fine. Without them, I would be stuck here by myself. I think that they are fine. I get good service, and they are kind and very helpful to me. I am more than satisfied.

Melody W

They helped him with his hygiene. I would tell a friend that they are helpful and take care of his needs.

Patricia G

They are very professional and they contact me. Recently, they had to take my loved one to the hospital and they called me right away. They do contact me when anything comes up. They are reliable.

Dr. C

It would be nice to add more scheduled hours during the day. They actual communications between them and the first week with my mother.

Lynn S

They look after my mother. They show the utmost care for my loved one.

Suellen E

Montebello Home Care has been very helpful in assisting my dad in the care for my mother. I can work without fear of a phone call asking me for help and to come home.

Alice M_10

They are very punctual and they communicate well with us. They are very reliable. The caregivers will assist my mom with small things and be here as a companion. The caregivers are very attentive, hands-on, and uplifting for her.

Charles S

Montebello Home Care is very well-organized, and the people that they have hired know their business. They are more concerned with helping people than about the money. We receive more personalized care from them. My parents are older, and I work and can't be there all the time with them, so I couldn't do it without them.

Debbie D_3

They were always on time and they were there every day that I needed them. They sent the same lady all the time, which was nice because my mom was able to get used to her.

Omar F

Montebello Home Care is very dependable. The services make life easier by decreasing the amount of work that I have to do.

Robert "

Montebello Home Care has very caring and wonderful employees that really care about my father. I think they do a really good job. If someone doesn't fit, they are removed. They do an appropriate job of matching caregivers to him. It is nice to know that Montebello Home Care is caring for my father all day so that he doesn't wander off. I think he is in a safe and comfortable environment. It relieves me of stress knowing someone is there with him.

Debbie C

Montebello Home Care's process is very thorough. They came out and met with me personally to tell me everything that would be involved. The information was given to me verbally and in writing. I liked that I got to meet the caregivers as well as the backup caregivers. My mother is not letting her caregivers do as much as they could do and has been resistant to receive help.

Lonnie M

Montebello Home Care is caring. They notify me of any situation, whether it be scheduling or about my mom. The services that Montebello Home Care provides help my mother get the day started. They make sure that she's had her bath and that the household chores are done. They will cook for her.

Richard F_3

Montebello Home Care does a good job at matching caregivers to clients based on personality and skills. The services were a small piece of Carolyn's life, and they couldn't solve everything. The services made Carolyn's life better because the caregivers helped her with all the necessary routine daily functions.

Joseph J_1

Montebello Home Care has a great quality of service, and they really care about their clients. Montebello Home Care is able to provide the company my loved one needs, as well as all the necessary care she needs.

Carol N_3

I would tell a friend that everyone from Montebello Home Care is helpful and friendly, and I like them very much. Montebello Home Care makes my husband's life easier because the caregiver gives him a shower, and that makes him feel better.

Greg N_1

I would tell a friend Montebello Home Care keeps in touch with me very well and keeps me updated. Montebello Home Care has had a lot of turnover in the caregivers.

Shannon B

I would recommend Montebello Home Care because the caregiver they send to us is very reliable and compassionate. Montebello Home Care makes life easier by giving me peace of mind.

Joyce W_1

Montebello Home Care pulled everything together on short notice for me, and everyone is so helpful to me. The services from Montebello Home Care are helping me to get better and enjoy life more.

Elaine D_1

Montebello Home Care has a professional management and excellent caregivers. The services have had a very positive impact. Montebello Home Care provides quality care for their patients, and the families can be confident in that care.

Prissy S

Montebello Home Care does a good job at training their caregivers. Montebello Home Care's services have helped the most by taking really good care of my mother.

Jo K

Montebello Home Care is dependable. When you call, they stay in contact and will do what they say they will. Montebello Home Care allowed us to go out of town for a weekend and not worry about our loved one.

Lola D

I was impressed because Montebello Home Care was extremely professional, and I am a state surveyor and I would not have given them any deficiencies. They were on time. I don't know if I could have gotten along without Montebello Home Care.

Ginger W

I would tell a friend that Montebello Home Care is pretty expensive at $19 an hour. Montebello Home Care has helped me the most by caring for my dad.

Becky M

Montebello Home Care has very compassionate workers. I have recommended them to someone who will be using the services. Montebello Home Care takes care of my mother-in-law because we can not always be there to do things she needs taken care of.

Galloway H_1

The caregiver we had was the nicest person you can find. The care eased the things that I had to do.