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Home Instead - Wilson County, TN

155 Legends Dr, Mount Juliet, TN 37087

(800) 558-0653

Verified Partner

4.4

(11 reviews)

Offers Home Care

Photos of Home Instead - Wilson County, TN

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Reviews of Home Instead - Wilson County, TN in Mount Juliet, Tennessee

4.4

(11 reviews)

    TManning

    5

    February 17, 2021

    I am a current client of this provider

    I am so pleased with Home Instead. In the 4 yrs of Mom living with me, this agency is by far the best she's had. Always on time, they work puzzles with her. They get her moving, share lunch, conversation and help with her room. I never have to guess how her day was. Thank you

    AlanR

    5

    March 26, 2018

    I am a current client of this provider

    Bill came to our home and listened to discover the exact needs we had related to my mother's care. He set us up with the appropriate level of services. We are glad to have Home Instead to help us with my mother's care!

    lmr15

    5

    February 9, 2018

    Other

    HISC is a great place to use for your loved one. They offer resources for the caregivers to become great at their jobs. They are very compassionate and truly care about their clients.

    J.J.B.

    5

    February 9, 2018

    Other

    This company does a great job of helping to guide you through every step with your aging senior. Provides wonderful and compassionate care!

    BillyBob12

    5

    February 9, 2018

    Other

    Absolutely a great group of office personnel and Caregivers. I've been very impressed with the professionalism and level of CARE provided by Home Instead. It's great to see a company with it's heart in the right place!!

    JP86

    5

    February 9, 2018

    Other

    Home Instead Senior Care is wonderful! I would recommend them to anyone!

    Cathey S.

    5

    February 1, 2018

    Other

    Everytime I walk into Home Instead, I can feel the compassionate that everyone has for our Seniors. So happy they are in our community!

    Anonymous D.

    2

    January 18, 2016

    I am a current client of this provider

    We are currently using Home Instead Senior Care for my son. They don’t do a whole lot, actually, because they are not allowed to. They give him a bath and get him dressed. I am not really happy with them.

    Provider Response

    We are concerned about any potential dissatisfaction you may be experiencing.

    We pride ourselves on providing high quality, personalized care to our customers and want to immediately address any issue. Please contact us at 615.553.4297 and ask for Maggie Lea, Owner so we can discuss and resolve this issue for you.

    Caring108813950

    2

    July 29, 2015

    I am a past client of this provider

    Home Instead came in two times, and I was really not pleased with them at all. My husband was over 200 pounds, and I needed somebody that could help me transfer him like when I needed to get him up to go to the bathroom. The person they sent out could only lift 50 pounds after me being very specific about a lot of things. I was not really happy with them. They were a big disappointment for me. They came out for one week, and they sent two different people out. They didn't know how to handle him because he weighed too much. They did send out a different person a couple of days later, and she was great, but soon after that, my husband went downhill, and I just told them to quit coming. I even got charged, and I don't understand what they charged me for, but I was so frustrated, I haven't even followed up on it.

    Provider Response

    First and foremost, let me express our deepest sympathies for the passing of your husband. We were honored to be a part of his care team, and we are thinking of you during this difficult time.

    I am sorry you weren’t completely satisfied with your experience. However, there are times when a client’s weight or weakened condition requires specialized equipment for transfers. This is for the safety of our CAREGiver and your loved one.

    Please call me at (615) 444-3553 so we can get any billing issues straightened out.

    Maggie Lea, Owner

    pamelajane

    5

    March 6, 2015

    Other

    Home Instead in Mt. Juliet is an AWESOME partner to Rutland Place! They have helped so many residents stay independent whether there's a need for medication reminders or assisting residents in daily activities while rehabbing from a hospital stay, they will go the extra mile and do whatever it takes to lend a helping hand. All of us at Rutland Place appreciate our relationship very much and highly recommend using this company.

    Lisa2012

    5

    November 17, 2011

    I am a current client of this provider

    What an AMAZING place! After searching for the perfect company to watch over my grandparent's I came across HISC, They are dedicated to us, provide 24/7 care and on-call support, and no matter when we needed them or how short of a notice it was they were ALWAYS there. I truly hate that we had to go through so many other companies before we found HISC, but I am very Thankful that we did! THe Office staff is wonderful, and the caregivers are amazing! They truly go above and beyond!

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    Services and Amenities of Home Instead - Wilson County, TN in Mount Juliet, Tennessee

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Wilson County, TN in Mount Juliet, Tennessee

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Wilson County, TN

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    Senior Care Services near Mount Juliet, TN

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