Right at Home Knoxville West

Anonymous_5693

I like that they pay attention to matching the client and caregivers. I like that they have excellent communication skills within the office.

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Lisa R_23

She does everything I ask her to do. They do not come in and just clean, they provide company as well. That is my favorite part.

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Dena A_1

The providers are very loving and caring. They engaged with my mother. They care for her, and although she cannot respond back, they keep talking and caring for her so that she doesn't feel left out. The 3 providers we have are awesome. They are very caring people!

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Lisa T_14

I like just knowing someone is going to be there, that one day needed. I like the communication, and that they are always available for questions.

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Carroll G

The caregiver was great, he was like family. Based on the caregiver we had Riley, I would recommend him. My husband wants a male caregiver.

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Phil D_2

The client would not be able to operate on his own without the caregivers. I like that they are ably to provide a steady supply of caregivers to my father, even on holidays and weekends.

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Anonymous_1712234033

They could make her life easier by making sure everyone knows how to cook. I like that they have good communication.

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Barbara O_8

I cannot exist without them. They are very upbeat on doing everything correctly.

Jean B_30

My caregiver made me interested in things that I wasn't interested in before, she gave me a piano because I didn't have one in my home. I would recommend them because I like Jessica that comes to me. My caregiver has made me interested in things that I wasn't interested in before. We both play Piano. I would recommend them because I Like the woman that comes to me, Jessica.

Claude E

It's definitely above average and it makes a big difference to both my mom and my dad and it's easier to have more control over the quality of the services provided to them. They communicate with me very well if there is a problem for not being able to provide care or being late.

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Dean P_1

They have helped with the showers. The agency always follows up and the care is fantastic.

Marshall F

It is a big impact. I like the care the workers provide. I like that they send me reliable workers.

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Les W

I try to do what they told me, but I'm not getting any better. I like their professionalism. They answer every question that I have.

Bob P_6

The caregivers did a good job of caring for me. The caregivers were competent and overall did a good job at caring for me.

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Cathy B_6

They have found good substitutes. I have a great caregiver.

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Theresa B_19

I wouldn't have anyone without them. I like that they are always attentive and are on the right of time when we have appointments, and I have never had issues with anyone.

Anonymous_7506

They are skilled in what I need. I like the people they provide and they are knowledgeable.

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Emily M_6

They give me peace of mind. They are very friendly and personable.

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Janet B_19

They care, show up and do a good job. They hardly miss a shift.

Gigi T

They do light housekeeping. They provide companionship. They have very good communication, and they want to make sure I'm satisfied with the care my mom has.

Linda W_43

They get her up, shower, and make sure she eats and takes her medications. Because the scheduler has been accommodating. The caregiver that takes care of my mother is top notch.

Jim W_25

They do an excellent job, and they have excellent staff. I like the services and staff.

Betty H_33

They are professional and knowledgeable. I like the caregivers they have provided. They are prompt.

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Margaret V_3

It is just a difficult situation. They spend time overnight with her. They send professional caregivers.

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Yolanda C_2

As long as they continue sending me these two young women, we're in a positive place. My mom needs routine. The two nice ladies are really nice and personable for my mom.

Christine P_9

It is new to me, but it has given me a more comfortable feeling. I have her here in the morning, and it has positively impacted me. I am very likely to recommend them. I am new and have not had a caregiver before, but I like that they are here on time and leave on time.

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Barbara D_42

She helps with housekeeping. Everything can't be perfect. The agency has easy access.

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George G_17

They were to help him with his hygiene. They could have helped more. We need more experienced back up caregivers.

Richard C_34

This place is first class. All of my needs have been met.

Tracy R_3

They have helped me the most by doing everything I ask of them, and they made a tremendous difference in my aunt's mind and her activity. I think the choice of caregivers for my aunt is good, they match well.

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Susan O_10

They cook my meals. They do the job.

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Jean N_1

They have been very helpful. I like that most of the people they have sent out are knowledgeable and cooperative.

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Stephen B_5

Right at Home has made my experience positive by giving my mother some extra time to do other things. I like Right at Home because they're very flexible with the schedule.

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Frances J

The most helpful has been the staff being able to assist me when I ask for care. I like the caregivers.

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Lotus P

The caregiver helps with my bathing. I would recommend them because the caregiver is always doing something she does not just sit around.

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Anonymous_6003

They have been well cared for, and he is not declined a lot. They have been consistent on finding caregivers who will work with my husband.

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Carol F_13

They help with things like getting her to activates and they help her get dressed. I really like that they listen to our needs and doing their best to meet them.

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Brentalynn "Nancy" D

Right at Home could make my life easier by sending the same caregiver consistently. I like Right at Home because they communicate via text message.

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Charles K_13

They help get him dressed and out of bed. I haven't had the best service, but maybe we found someone now that will stay with us.

Kathy G_12

Some of them have been excellent and others are not as good. For the most part, they have been very efficient. It has taken some major stress off my brother-in-law and sister. I like that they have never failed to provide the help that we need and they try to make sure that they match a person to the needs we have.

Provider Response

Patsy D_2

They really want to stay in their home and this is helping them do that. We might need them to come more often in the future. They have a lot of follows up. I like the interview process. They worked with us until we found a really good fit. They are gracious, and the price is reasonable. We feel very confident in them. We can call them anytime.

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Anonymous_5707

They could have more accommodating hours. I like the friendliness of the staff and the caregivers.

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Margaret H_18

It's made a huge difference. She's been getting some companionship and the lady that has been coming in does a lot of the housework and some of the cooking. She's a friend of ours so we already knew her and was comfortable with her. Everyone who has come in has been really great. The people I've dealt with are very friendly and helpful. The ladies there are just as sweet as can be and I love working with them.

Provider Response

Betty S_30

The caregivers take care of the client's personal hygiene because she can't take care of herself. Twice a week, I don't have to worry about the client at all. I can breathe easily for the first time in a long time. This agency is detail-oriented and prompt. They're the best service I've worked with. Their price is agreeable, and I honestly can't think of anything they can improve on.

Provider Response

Tom F_11

We couldn't have done it without this agency. This agency worked with us.

Lisa Keister

I have been using Right at Home for year now and highly recommend their services. I have been living with MS for the last 25 years. My mobility has slowly been diminished to nothing. I use Right at Home for showering, dressing, meal prep, driving me in my mobility van to light housework. I have had several different caregivers over the last year. They have all been professional, prompt and kind. I have always been well taken care of and have enjoyed them. The office staff is fabulous. They communicate well with me and work hard funding the right caregiver. If a scheduling issue arises, they do not hesitate to come themselves. Right at Home has been wonderful to work with. They have really helped me live a more comfortable and pleasant life!

Provider Response

Kana

I must say I have with over 20 caregivers with other organizations and in the last 9 months, and Ashley, though I've never met her face to face, tops them all by a long run. She actually gives mental, emotional AND physical support and has gone so far beyond in helping than I could have imagined. You all are lucky to call her yours and we're so lucky to have found you guys! Thanks for all you do.

Cheryl

When we suddenly found ourselves in need of caregivers for a family member, we turned to Right at Home of Knoxville. Knowing that we were relieved of the details of interviewing and employing individual caregivers was a burden lifted. Jay, the owner, and her staff have worked diligently over the past year to place caregivers who would be a good fit. We are incredibly grateful for all the assistance that Right at Home has provided so our loved one could remain in her home.

Rosita S

It has made it much easier to handle my loved one with them. We went through several different agencies to find someone who could handle my loved one and her needs. When the caregiver met her, they clicked immediately. She is an excellent caregiver and can handle all of my loved one's mood swings and forgetfulness, she is a prefect fit.

Anonymous_3292

They need to send someone who has better training and people that truly care. I would like for them to be more consistent with the caregivers that are coming here.

John B_37

First and foremost, they have helped me deal with the loss of my wife. Everything has been good, but specifically the promptness and friendliness have been great.

Mike H_5

They were here when they needed to be. There were some days when my husband was left alone because there were days they couldn't be here. Our caregiver kept him busy. He was very good at getting his meals together, and he made sure my loved one ate.

Augusta B

When my loved one needs anything, they are prompt in helping her. They could pay more money.

Sharon P_12

They help me by being here and paying attention to her heeds. I think that the nurses have an understanding of my wife's needs, and they seem to comply and apply their knowledge to keep her comfortable.

Charles D_5

I cannot do things by myself, and the people that work for them are very well trained, and I trust them. It makes life easier to be able to leave and run errands and know that someone is here. They meet my needs, and they are efficient in handling my needs, and they get people here on time.

Lori D_3

It made a big difference. It had a big impact on my life because I was able to leave, so that was awesome. I had three different people, and I liked each and every one of them.

Dorcas H_1

I like that they are on time. I like their safe driving.

Glen N

They are able to drive places for me, which really helps. This caregiver is really good. I like the caregiver that comes because they do a good job.

Anonymous_2296

There was someone there at night. The ones that they sent stayed up all night, and if there were any issues, they contacted the nurse. They were really good to work with. The first time I used them, I was able to contact them on a weekend, and they had someone available the next day. The next time, she was able to do the paperwork really quickly.

Tamara

I'm using Right at Home for my husband, and the person is excellent. Communication and service are good. They make sure he doesn't fall, do light housekeeping and cooking if need be, and little things my husband can't do on his own.

Rose H_8

They make people available in distressing and hard conditions. They are working very hard in a tough situation to take care of my loved one.

Teresa S

They help me with my bed and help me get my shoes on. I like that the caregiver comes in to do what she is supposed to do.

Jim P_8

The service allows me to do the things I need to do to support my wife. They send substitutes who can't do the job. Sometimes, they physically can't do it or they don't know how. The regular caregivers are great.

Joy S_1

It's made my life a whole lot easier. I don't have to worry when I go to work. I couldn't ask for a better caregiver for my wife.

Berle A

It's helped me tremendously. I've come a long ways since I started with them. I haven't had any direct dealing with them, except when I first started. They got me with a caregiver that's doing things right and I'm very satisfied.

Robert B_29

There are so many ways they help, but they just take care of me. They help with bathing and cooking food. They are reliable, and they care about their patients. They respond to my requests.

Phyllis S_2

Depending on who comes, they usually help straighten up the bedroom. I would recommend them; they are fine. I sit here and whatever they do is usually fine.

Lilly Jean D

There are things that they can do different, like spending more time to make a caregiver and a client match instead of sending so many to me. I like that they are dependable.

Ann H_9

They come, and stay, and help me get around. They have been faithful in coming.

Glenda R

They were very good. They took care of Glenda, changed her bed, and gave her drinks. They have always been very accommodating.

Gene B_3

Just having the service itself helped tremendously. I can't think of any ways they could have impacted us more. I think the caregivers could have been on time and not had nails that were two inches long.

Virginia S_6

I have a fracture in my vertebrae and my husband has dementia. We really needed help and it has been wonderful. I would recommend them because of the quality of the people they send, the quality of the care, and the screening process. They match people up with the caregivers.

Donald S

I had fallen and broken my leg, and I wasn't able to drive. The caregiver was able to drive me to the grocery store and to the doctor's appointments. One caregiver was just a jewel.

Imogene R

It is a huge relief. They just keep me in the loop. The care they give is awesome. They cater to my mom. She is always here.

Marcella C

They've been really helpful in helping me organize things and doing things in the proper manner. They help me think ahead where it is hard for me in my condition. It's hard to say all that she is good at. She thinks ahead and helps me to do things ahead of time.

Arthur B_8

They have helped the most just by being here to guide my loved one and to provide a meal if he needs one. I would say they are very polite, efficient, caring, and do what I ask them to do.

Mary L

She is perfectly fine. It really helps my life. I can walk out of the house and feel safe. I felt comfortable leaving the house when the caregivers are here. I would definitely recommend them. So far with the people, there is no real problem. There is a trust that when I walk out the door, she will be taken care of.

Diana L

They made life easier by doing everything I needed them to do. I like the quality of caregivers that they sent. They were just wonderful.

Horace W

They are very accurate and on time. I could actually go out shopping and get out when someone was here.

Thadius G

They listen to you and the person in charge comes to the home and listens to you. They show up on time. When I have to go to work, they are there. They do what I ask.

Beth L_3

The care I have received from Right at Home has been wonderful. They are very prompt and they visit with me after we get through with getting ready! I only see my caregiver a couple of times a week. I'm so glad that they are there, as my family is gone all the time and I get to visit with someone while they're gone. The only time I haven't liked a caregiver, they removed her.

Debbie

They provided day time care and eventually progressed to 23-hour care for my aunt's uncle. They sent caregivers that went over and above and even took care of an aging dog. When issues happened, they took care of it in a professional manner. They were dependable and tried to get consistent caregivers for my family. Recommended highly.

Cyndy B

I've liked the caregivers. Right at Home is there when I need them.

Ralph D

Right at Home's people are really friendly and do their job well. Right at Home help with my dad a lot. They do cleaning, and it makes it a lot easier on us.

Joe H_4

The caregivers that I have now have been outstanding. Right at Home helps me because they are able to help my wife as well.

Pat H

Right at Home offered a very professional service and worked with me to establish care at the level that I needed for my wife. My wife was very upset at the idea of having a caregiver from Right at Home, even though the care was needed, and she didn't respond very well to the service from them.

Jessica V_2

Right at Home is good at placing caregivers and covering shifts. Right at Home gives me help when I am unable to help myself.

Kathy Massengale

I am thankful I have them here. I couldn't make it without Brittany's help.

Robert Justice

I think the service is great.I complain sometimes but over all its great

D.K. Thomas477004

The caregiver sent to our home is excellent, Misty. My mom loves her.

Richard Haynes1

Very well run Right at Home franchise. All CNAs and homemaker category personnel have been more than adequate. Some were exceptional.

Dave38

We interviewed three or four in-home and decided on Right at Home. It has been very good, and they have been very cooperative as far as getting people here when we need it. They have maintained the same individual level as one of our concerns was we want to make sure that there was the same person coming back. As far as I know, the caregivers are fine, and I have heard no complaints from my wife. They have indicated the scheduling and billing with no changes on prices.

cousin of Faye

Samantha has been caring for Faye a few months now, and shes fantastic with her. She makes sure shes hydrated, fed and very clean. She keeps the house clean and her compassion really shows. Id reccomend her for in home health care anytime.

Becky Frye

Samantha is very attentive to my aunt. She lets me know what is going on during the day while I am at work. She makes sure my aunt eats three meals each day and keeps her hydrated. Samantha makes sure the house is clean and neat and that my aunt is clean. I would like for Samantha to work as many shifts as possible. I would give her an A+.