Home Instead - Franklin, TN
1276 Lewisburg Pike, Franklin, TN 37064
(800) 558-0653
Verified Partner
4.7
(17 reviews)
Photos of Home Instead - Franklin, TN
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Reviews of Home Instead - Franklin, TN in Franklin, Tennessee
Will B
1
|
April 1, 2024
If I could give “0” stars for Home Instead Franklin, I would. I hired Home Instead Franklin to be a caregiver for my mother with Alzheimer’s (type of care) at the beginning of February 2024. Home Instead Franklin over promises and under delivers. Out of 11 scheduled days of service (Monday through Friday of 2 weeks and a Monday of week 3), Home Instead Franklin called out (No Showed) 5 separate days. When a caregiver did show up, they were abysmal at best. I DO NOT recommend Home Instead Franklin.
Priscilla McB
5
|
November 17, 2021
We depend on them for getting to medical appointments and errands. My husband uses a wheelchair and neither of would want to drive very far. We can trust their caregivers to drive our car.
Beckham
5
|
January 24, 2021
Bringing my mother home was only made possible by Home In Stead. My mother needs 24/7 care. Home In Stead picked out 2 amazing Caregivers. Alice and Linda are true God sends!! My mother is bed ridden and is hopefully going to be able to gain her strength back to walking again, but Alice and Linda give great care!! They dress, bathe, feed, cook, and makes sure all mother’s needs are met. My mother has the best care I could ever ask for, and Alice and Linda feel like part of our family and they treat mom with such love and care. I highly recommend Home In Stead! I am truly grateful!! Thank you Home In Stead and Thank you Alice and Linda for your continued care you give to mother.
Kate Smith
5
|
November 20, 2020
Good service, good caregivers. We needed someone to come in for non-standard hours and they took care of us. They send new people until we found someone we really liked and when we let them know they have stuck with him for our schedule.
Arni
5
|
April 2, 2020
We are extreamly happy with Home Instead! We have had many other caregiving companies over the years & no one can compare to the excellence that Home Instead provides! They provide excellent services. My husband requires bathing, dressing, & other help. We are very comfortable with the caregivers. They look out for his specific needs, make him feel comfortable & like family. They care for my husband as if he was a family member. Tipacly on time. If a caregiver is unable to come, they guarantee a replacement in an hour. Do to human imperfection, if a problem does arise- the office takes care of it right away. I wouldn't have anyone else taking care of my husband or myself when the time comes. Please, do yourself & your family a favor. Go with Home Instead, you won't regret it!
retiredups
5
|
March 28, 2020
I needed a Home care for my wife. Even though I am able to take care of her, she cannot be left alone. The trusted care given allows me to be away from home completing other necessary tasks. Home Instead has worked with me and has been able to adjust their schedule to meet my needs.
CathyMR
5
|
March 19, 2020
This agency provide me a cargiver who helps me with household work, grocery shopping, and personal care. She arrives on time and is very kind and caring with the things I need and my health. The agency is good about making any changes that may be necessary for my convenience, however, this is rarely needed.
Joy Soto
5
|
February 14, 2020
They are a great company - took great care of my husband. Caregiver Janet is so responsible, caring and a great asset to your company. I never had to worry about being at work and I always knew he was in good hands. Never had a problem with scheduling and they were always on time. Great working with your company. thank you so much
CherChap19
5
|
May 9, 2019
I had a great experience using this service. I am new to my town and had to have a medical procedure that required someone wait in the waiting room. I didn't know anyone in this town, so I called Home Instead to ask if they provided such a service. They did! I'm not a senior, nor am I in need of home care, I just needed a ride and for this person to stay there while the procedure was done, then drive me home. They came to my house in advance to ask some questions, which I appreciated, and then scheduled a very nice person to drive me. I would recommend Home Instead to anyone, they were very nice and helpful.
Judy
5
|
January 31, 2019
The best thing I like about this agency is we know who's in charge. We've had other agencies that always gave second-hand answers, but with Home Instead we know the exact person to call if we have a problem. And we know she'll make things right.
Jessie
5
|
January 25, 2019
My caregiver has been with me just over a year now and I am very pleased with her.
ree1267
5
|
November 19, 2018
We’ve used Home Instead for a couple months now for short visits and long stays while my family was out of town. My mom loves the people that come over to help her with - laundry, cooking, and cleaning. While we are out of town I never have to worry about someone not being with or looking after my parents. If you’re looking for some help with everyday needs, these are your people.
Kathleen C.
5
|
May 18, 2018
I am a current client of home instead my caregiver is very sweet and gives her all to see that I am safe. I have a dog that she also show attention to. We have a great time together, we laugh all the time. We love to go out to eat. She notices something that the other caregivers seem to overlook. She brings me cookies, treats me like one of her family members.
TammP
5
|
May 1, 2018
Our family has been extremely pleased with the in-home care provided to our mother by this service. The sitter makes sure our mother bathes, eats, and takes her meds on schedule. She sometimes runs errands and drives her to appointments. She also contacts us when she notices something out of the ordinary with our mother's condition. Her sitter is punctual, kind, and provides wonderful care to our mother. Whenever we've called the agency, they've been responsive to assist. It took a short adjustment period initially to find the right sitter, but the agency worked to find the right match. We now have peace of mind knowing our mother is being well cared for during the day at home.
put at ease
5
|
January 18, 2018
My father and I are very pleased with the service. In the beginning they got specific information to help match workers up with my father's personality and needs, we are both pleased with the sitters they matched up with him. It puts me at ease going to work knowing someone is there to meet my father's needs. And, they do more than I ever expected.
dotcalm
5
|
October 26, 2017
Home Instead has the most professional and caring staff. I have care 7 days a week and the extra care each of the caregivers give is amazing. The staff is friendly, flexable and easy to work with. I am very satisfied with the care we get.
CAUTIOUSME
4
|
November 19, 2011
I HAVE HAD AND STILL DO HAVE CAREGIVERS FROM THIS AGENCY AT MY APT. TWICE A WEEK. SOME ARE NOT VERY ENERGETIC NOR DO CHORES GOOD THEN THERE ARE SOME GOOD ONES. I PERSONALLY LET TWO ON THE SPOT AT MY APT. ONE WAS TRYING TO TELL ME WHAT TO DO, IT WAS PART OF HER JOB TO PUT THE GROGERIES AWAY, NOT ME. THERE ARE SOME GOOD AND BAD ONES OUT THERE ALL OVER ,I WISH I COULD DO IT ALL AS I USED TOO.
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Services and Amenities of Home Instead - Franklin, TN in Franklin, Tennessee
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Franklin, TN in Franklin, Tennessee
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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