Home Instead - Charleston, SC
11 Gamecock Ave, Charleston, SC 29407
(800) 558-0653
Verified Partner
4.3
(21 reviews)
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Reviews of Home Instead - Charleston, SC in Charleston, South Carolina
4.3
(21 reviews)
Dissappointr
2
|
August 6, 2023
I had requested assistance for my husband 3 days a week. Aid came one day, called in sick one day, and I had to cancel one day because my husband developed an irregular heartbeat and we were sent to another cardiologist to have that checked out. However, we were still charged for 2 days and payment was drafted from my bank account for 2 days Eventhough my cancellation was an unplanned emergency & could not be helped. I thought Home Instead was suppose to help make your life easier, not more complicated. This is not what I call helping you care for your loved one. And certainly does not instill trust with client. I will not be using them any longer and I cannot recommend their services for obvious reasons.
MsMissy
1
|
May 25, 2021
I was sincerely disappointed at the way we were treated. Less than 48 hrs before 24 hr care was to start, the community relations person requested that we pay for services in full by bank draft or a credit card. She received a deposit of almost one third of the full cost and the scheduler had sent the schedule for the week. Her explanation was she had a brain fog and they could not provide services unless I paid in full for the week. It was a breach of the contract and unprofessional. I was shocked because I had worked with Melinda for weeks to get everything in place. I am the primary caregiver for my mother and a breast cancer survivor who requested the services so I could address my healthcare needs. It is important that all parties have integrity in their speech and actions.
Kim Stav
5
|
March 20, 2021
This is a great organization. They are very accommodating when schedules change. Our caregiver is the best. She’s attentive and knows how to work with dementia patients. We absolutely love her.
Lisawill59
5
|
January 17, 2020
We are so pleased with our experience with Home Instead! From the first interaction with Kinzie to meeting Melinda, Haley and the caregivers, what a blessing! Kinzie was so knowledgable and uunderstanding from our first phone call. She was kind and professional. Melinda felt like family when she walked in the door and sweet Haley is so bright and cheerful. Home Instead provides care for my mom with dementia. They help her with hygiene and keeping her active. Any concerns we have had been addressed immediately.
BolRob
5
|
June 27, 2019
My father received excellent care from Home Instead. I would certainly recommend their service.
betty1956
5
|
June 19, 2019
I am so impressed with the loving care provided by Home Instead Senior Care of Charleston. I needed care for my parents ASAP. In one phone call, I spoke to Kenzie, had all my questions answered, and she sent someone to meet me and my parents within an hour. Within three hours of that meeting, we had an absolutely amazing caregiver at the door! I called three other companies and they couldn’t even get out to meet me until the next week! We continue to have care and we are so happy with the office staff and caregivers. I feel like they truly love my mom and dad.
LizzT
5
|
May 16, 2018
Thank you so much! We are enjoying life much more thanks to Home Instead Senior Care. The staff is amazing, punctual, and eager to learn “your way” of doing things around the house. My Granny tries to act like she doesn’t need any help, but deep down I know that she enjoys having meals prepared for her, having laundry done for her and just having some company over. My Granny wants to stay in her home forever and Home Instead Senior Care is allowing us to do so without breaking the bank. Thanks again!
City Kitty
4
|
March 1, 2018
Our Home Instead caregiver provides mostly companionship for our senior. She always arrives on time to take over care of our charge and soon they are off to the hairdresser, lunch and maybe a short ride before returning home. At that time, we have a chance to interact with the caregiver while she tells us about their day. When our caregiver is unable to come to us, Home Instead always makes every effort to have a replacement fill in for every aspect of our senior's care for those hours that day.
BestCat
5
|
December 22, 2017
I have had such a wonderful experience with this company, they are consistent with the car they provide, I know who is coming to my home and what time they will arrive. They help me get to the grocery store and the bank when I need to go. They help me to my doctor's appointments. I have a wonderful doll face Ann who also listen's to me and coordinates my care.
mrshappy
5
|
December 21, 2017
The staff is excellent, they have wonderful care givers who are very professional and Ann is the best
goodc
5
|
December 20, 2017
Home Instead has taken excellent care of my mother for over a year now. She is happy and healthy and her quality of life has greatly improved.
tiaedgar1010
5
|
December 12, 2017
Home Instead Senior Care is an amazing company! The CAREGivers are kind and professional and the staff at the office goes above and beyond to make sure your loved one is receiving the best care possible! We use Home Instead for my Nana with dementia. Home Instead has improved her quality of life and we feel so safe leaving her in their care. Highly recommend this company for your senior care needs!
jpmamccmany
1
|
December 1, 2017
We had to stop using this company because they took my dad for fast food almost every day despite our continued communications with the company that he needed to be on a low sodium diet due to a heart condition. They also had caregivers cancel on us last minute without providing a replacement.
Mt. Pleasant Client
5
|
November 27, 2017
Home Instead was able to find the perfect long-term caregivers to meet our needs while fitting nicely to our daily routine at home.
orffanAnn
5
|
October 22, 2017
We have two caregivers that take care of my brother now. They are both kind and attentive. One of them never gets off her cell phone, but she does meet my brother's basic needs. The other one is attentive to my brother during the entire shift.
Norma
5
|
July 26, 2017
All caregivers have been kind, caring and loving! Home Instead gas become part of my family. It's been a wonderful experience.
Dana S.
3
|
July 17, 2017
There were some good caretakers from Home Instead, and there were also caretakers that were not good. I had them for probably 4 months and they send one person a week. They help with laundry, meals, and things like that. The price was fair.
graab
5
|
May 22, 2017
Excellent caregivers, support staff, and top notch communication. All work hard to match caregivers and needs of the patient.
chassc
5
|
May 18, 2017
Highly recommended. Cared for my father at his home and allowed him to remain there for months longer than we thought possible. Works with you on matching a caregiver to your parent who fits.
Madelene
5
|
December 27, 2014
Home Instead caregivers have been taking care of my mother for almost two years. I am so thankful to have found Home Instead. Mother's two caregivers, Sandi and Ida, are angels. They are conscientious as well as considerate and always wanting the best for mother.
James101090250
5
|
October 31, 2014
Cheryl is my caregiver. She is a lovely person inside and out. A good Christian person, one I can trust with my life.
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Services and Amenities of Home Instead - Charleston, SC in Charleston, South Carolina
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Charleston, SC in Charleston, South Carolina
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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