Right at Home Southern Oregon

Wally McCahon

It is not my interaction with the care givers that counts, it is their patient, MY WIFEs, like or dislike. Taking care of a loved one (or a client) that has dementia (and is a simi invalid) has to be one of the hardest jobs to undertake. I have been doing it for three plus years, so I speak with some experience. RAH (and funding from the state of Oregon) over the last year and half has been a GOD send. Supplying care givers is also a very daunting job. Kim, Gary and their schedulers have been superb in their efforts in supplying my wife EXCELLENT care givers. As long as i can hold up on my shift as my wife's primary care giver, RAH will be my supplier. There is NO BS in the screed above!!!

Karen B_62

The caregivers help with daily care. Also, it gives me time to run errands. They have met our expectations.

Susan

The caregivers provide the extra support for my mom at a senior living community. They take care of her daily needs, the care of her cat. The companionship is great!

Katie J_1

They are always available. They have perfect staff.

Susan J_18

The caregivers could have a greater impact if they could be confident in their ability to work with people who have dementia problems. I like that they try to communicate with me as the person who is trying to coordinate the care. Pretty much all of them are pretty good.

Vicky C_3

It relieves me and gives me assurance that my mom will be taken care of when I am not there. I love the caregivers that have come out to my moms house.

Gina D_4

When it comes to my daily life, if I didn't have them I would probably not have a daily life. When it comes to my loved one, she is happy and safe. She knows she's safe and cared for and that for me is important. My schedule is crazy sometimes and the schedulers are flexible and understanding.

Anonymous_1707240928

Just sometimes caregivers do not say. They have been good at working with me.

Patricia R_18

It gives me free time and the care for Patricia is good. I like that the caregivers are very good and the company responds to requests we make.

Anita I_1

It is very helpful to Anita and for me as well, there are times I need to do things so having our caregiver here works out well. They have been very good so far; we have only had about two cases where the caregiver was changed.

Harry Allen G

They haven't always followed through with our requests. They are thorough in their care.

Richard P_20

They offer the care that I need. I like the people that work there.

Catherine C_12

They don't need to improve, I just wish I didn't need help. I would rather live independently. I'm very satisfied with their help.

Nancy M_68

She helped me walk when I wasn't able, but I didn't think I needed that much help. I was more fatigued trying to figure out what to have them do. They seemed very experienced, willing, and gracious. I was not told what they were doing until they showed up. They could give more information upfront.

Kimberly D_3

The provider helps the most by doing the care I am unable to do. I like the communication.

John P_63

I like they are very responsive. When there is going to be an issue that they won't be here, they get another option to cover for her. They are very responsive. They're very transparent.

Marsha B_2

The provider has helped the most with practical help and emotional conversation. One thing I like about the agency is that they have given us some excellent caregivers.

Mary A P

They provide me with structure and are helpful to my needs. They work hard to find us a caregiver that is a match.

Deborah M_17

They help me do things that I am slowly but surely going to be able to do some time in the future. They have always done everything that I have asked of them, and they are excellent.

Virginia G_10

It is paying for his home health care's helper to come. Well, they've done a good job so far.

Jan B_19

They've helped with general support. They've been very consistent.

Anonymous_7532

She helps me with housework and cooking. My worker is doing a great job.

Carla K

They do her housekeeping for her and do things sweeping. I have been happy with you guys showing up and helping my aunt out.

Anonymous_7444

They let me know if there are specific issues she is having. I like that they genuinely care about the clients.

Linda M_51

I'm not ever hanging without knowing if my caregiver is going to show up or not. They communicate very well, if someone becomes sick they always find someone to replace them. For that day or week if my regular is sick they cover it.

Joshua Z

It's been a positive experience for Cheryl. I would recommend them because they are easy to get a hold of, and they are very knowledgeable and helpful.

Marie R_4

The caregivers are extremely dependable. I know I can depend on whomever I can get. I have had two really excellent caregivers and companions.

Homer D

They try to understand everything that I'm trying to get across. That is important. All of the folks are very cordial and understanding, and they take their time to understand what you're going through.

Jerry D_7

My dad will use the service more. We are relatively new to the service. Kirk is really responsive to any questions.

Anonymous_6758

It has been fairly impactful. It has been good. They could have more transparency in what they do during the visit.

Sherry C_11

My caregiver makes my life a lot easier. My provider helps me the most with meals. They could have a better accounting system; it is kind of confusing. They introduced me to a wonderful caregiver. I really appreciate that.

Della M_1

They provide assistance, and he requires a lot of help. I do not have to do it alone. I like that they have been very quick to respond.

Anonymous_6590

My caregivers listen to what I want and say. I like that they have sent knowledgeable caregivers.

Joe L_18

The caregiver helps me out. They provide good service.

Fran R_4

They have provided the care needed. They cook meals for her. The take good care of mom.

Jean Z_1

They take care of my wife. So far, they've been very helpful. The caregiver gets along well with my wife.

Charles W_17

The most helpful has been everything about the service. I like Jamie the caregiver.

Lillibet G

It is more of a companionship. I like that they have communication.

Elbert B

They've made my experience positive by providing us a caregiver who we are comfortable with. I like Right at Home because they're flexible.

Kenneth K_6

She helped me keep my house nice and tidy as well as provide meals and hygiene. She is just perfect. The girl I have is on time, she helps me immensely.

Leann L_1

He is not too receptive of the services sometimes. He has dementia and sometimes it is not so easy for us. I'm glad she is coming because she does take care of the pill and ordering. I don't have much contact with them, my husband gets the services. They handle the pills for him. The caregiver comes in and takes care of what we need.

Courtney C_1

They gave me a lot of help when I needed it. I would recommend them because they were great and they did excellent work.

Jason W_2

They helped my mom with everything. They were just helpful and caring, but the caregiver put in a lot of effort for my mother.

Nora B_1

They should continue providing the service that we needed. The service was professional and caring.

Anonymous_5391

It is less stressful now I have them to help me. They have good communications. The aide is reliable and helpful.

Jane & Lloyd R

They were very good, and they offered several times to help with prescriptions. They were very prompt to meet our needs.

Kathy F_15

They know my mom and they talk about her with concern and with an understanding of her. I like their flexibility, kindness and they are always so positive on the phone. They work above and beyond to get things done.

Marilyn S_15

He likes having someone there and by being attentive and making sure he is drinking his water and getting him out of the house. I like that they have really nice people that are working for them. I like the people that are taking care of my father and they are dependable.

Margery E

Our current caregiver who has been with us for over 3 years is the absolute best. She is compassionate, caring, highly trained and educated about all aspects of caregiving. She is able to communicate with my Mom in a way that she can comprehend and feel comfortable. I feel completely satisfied in knowing that my Mom is well cared for so that I am able to get the work and errands I need to do completed. I am so happy that my Mom's caregiver can provide the level of expertise needed to provide a comfortable, loving and safe atmosphere. This wouldn't have happened without Right at Home listening to what I needed and sending the right person to meet my Mom's needs.

Deborah W_10

I can't think of anything that would make my life easier. They could have a greater impact if they came twice a week but I'm happy to have the time that I have. You always talk to a person. They call you if there will be a change in schedule and they try to accommodate you.

Nancy S_40

My caregiver stays on top of everything to take care of me. She is very understanding and professional in her care. I would recommend them, but I do have a problem that some of them don't understand English. Trying to explain things to them is nearly impossible.

Anonymous_5231

My dad has Alzheimer's so when the caregivers are there, it's really nice. I really like the staff they have.

Andrew H_5

On the days that they are here, it gives me a chance to go shopping and do the things I need to do. I like the people they send out to help. The caregivers are genuinely concerned about the people they help. They understand my concerns such as being immunized and wearing a mask. They're receptive to those concerns.

Perry G_2

I worried less because of the services. They were able to give us a hand to help with my mother.

Lance B_4

They are very helpful making things more clean and nice. They have been very helpful and they have been working around with our schedules.

Debbie S_15

They made sure to always respond and they were all super nice. I liked how they were always responsive and mostly came when they said they were going to come.

Ronald D_3

They have helped me by bathing me. I like that they have been good to me.

Anonymous_5048

They give me transportation. I have recommended it. They are very helpful.

Jay J_3

They've helped us with laundry. They're getting together a new caregiver for me.

Dave R_5

It's a difficult situation and they did the best that they could. I would recommend them. They were very proactive in making sure that everything got done.

Leslie R

They are very aware of my needs and that are always willing to fit my needs in the schedule I need. I like that my caregiver is very attentive.

Anonymous_4780

I felt maybe it was a little pricey since I was sleeping most of the time. My daughters encouraged me to have someone here for two days after I got home just in case. I didn't have that much contact with them. I was sleeping a lot and one was there over night. It was good.

Jene F

It has helped me to do things I can't do on my own. They do everything possible to make sure someone is working with me on a everyday basis.

Christine M_9

They should give me all my hours. They need to have better training for their caregivers.

Anonymous_4697

They can teach them to think outside the box. Some caregivers were good. Others were not. I had the feeling that they needed more training. I wish they were more proactive. Once in awhile there would be someone who would make an effort to have more of a connection.

Debbie W_9

They fill the void of what he needs and what we can provide to the client. We have a personal relationship with our caregivers and they are easy to work with.

Deborah M_13

I was more tired when the caregivers left than when they got there. It was a lot of work for me. It was horrible. I would never recommended them. They need to screen their people more and give them more training.

Provider Response

Anonymous_3282

They do meal preparation. They are very responsive.

Allison C_2

They are walking her dog for her every morning. Three days a week they come in for an extended time to help her with her bathing and doing her laundry. They are consistent and they come when they say they would come. They are also kind.

Sharon D_16

He longed for company. Both of those men provided that. I requested a man. He had two men that took good care of him.

Jamey R

They work with me and check in on me. They help by being adaptable. You can get in touch with them and they will listen to you. They are easy to work with and flexible.

Jerrye W

They have treated her as a queen. They are incredibly reliable and they hire good people.

Anonymous_4442

They did great with answering my needs. That was the most helpful. The caregiver that came here was good to me.

Barbara G_41

I can't clip my own toenails. That makes it easier. They're dependable.

Timothy M_3

They have helped me with organizing. I like that they have prompt service.

Janet G_11

Everything was positive. I wish they were still coming around. I liked that the caregivers that they provided were fantastic.

Lynne A_1

They helped me by taking care of mom. They would get her into the shower and do light cleaning. Some of the people that they sent were not good. They were late and would leave early and not reliable.

Edward S_11

It was very helpful. I was pretty much the only caregiver from the first of April until about six weeks ago. I had no break, but with Right at Home I was able to take a nap. The young lady that provided the care really came across as extremely caring. She had a real nice attitude.

Linda T_17

They provide good caregivers. They have never left me without a caregiver. Their caregivers are very flexible, caring, and we have had the same one's for over a year.

Regina J

I have somebody that comes once a week. They help clean my house. They quickly solve the problems you have.

Brian C_5

They freed me up to go run errands. I already recommended them. They are easy to work with.

Katherine N_2

I have noticed the caregivers are nice. I like that I can trust them. I couldn't live alone without them. I like their caretakers.

Gloria A_4

The caregiver tries to help her get up and exercise. She is bedridden so the services are necessary. The company seems like they have better quality caregivers than others.

Michelle W_3

If I did not have them, I couldn't do it. They are the first company to work with, and they have given us the care we needed.

Tom O_1

They would sit and watch television with him. They were nice, caring people. The people that they sent over were wonderful, and they loved everyone that was there!

Carol L_16

The caregivers take responsibility and keep an eye on what's going on. I would definitely recommend them. I have really enjoyed all of the caregivers but one. They are friendly and have the energy and willingness to see and do. They don't have to be told what to do.

John F_11

It frees my wife up to do things she needs to do while the caregiver takes care of me. They send good caregivers to take care of me.

Gloria T_3

They give me time to have free time to myself, and I am able to go out to shop. I really like the caregivers that they send us.

Anonymous_3072

Most of the things that they wanted her to do she couldn't remember after they left due to her short-term memory loss, so it makes it null and void. They could have returned my phone calls when I made them.

Ernest R_1

They could have more flexibility on their driving policy. All the caregivers are nice and easy to talk to. They need people that are better trained in diabetes.

Sonja J

They are always reliable, and they help with showering. I like the relationships they developed with my mom.

Anonymous_2947

They help me take care of my wife. They could lower their rates. I'm pretty satisfied with them, otherwise I wouldn't be with them.

Nancy M_31

I have been pleased with being able to go shopping and having their help in doing that. They help me with lifting heavy things. I had a hard time finding someone who could come once a week to work with what I need and be able to help me.

Erin O_1

The gals that came are dependable, and they show up. We know that they're going to give good care to Ann. Some of the people they sent out were sketchy-looking. For the elderly, that makes them nervous.

Deena H

They cooked and cleaned for me. One caregiver walked in my home while I was asleep.

Andrea B_8

They should make sure that the younger people are more dedicated for the job. They shouldn't skip steps so that their clients don't have to tell them what to do every day, especially if they are in ill health and have communication problems. They could maybe match me with the provider a little better.

Roberta V

I just think he really didn't need the services as much as we anticipated. They are flexible. They are a very professional staff. They are caring.

Sandy H_4

They sent the perfect people to help. I like their quick responses.

Jennifer S_10

They helped her with her showers and were very kind to her. Their billing could have been improved because I do not feel they tracked the charges properly.

Anonymous_2181

They are being available when I need them. The people here are very nice, and it's a very nice organization.

Pam H_2

My caregiver is a lifesaver. She makes my life so much easier. I love the lady that works for my mother.

Jeff S_5

In a way, it's almost more of an impact on me because I'm the one who's the primary care for her, and I was doing it myself before we got Right at Home. I can trust them. It allows me to work my job, which allows us to keep our lifestyle so I can keep her in the home. They really care about my mom. They're hardworking, and they're reliable.

Anonymous_1931

They're very good to my husband and they're reliable. I trust them in our home. I think the management should be more involved and check to see how we're going.

SHELLEY R

I thought the care was really good. They would assist my dad with dressing in the morning and the evening. We mostly had them for transfer safety issues. If my dad had a request, Right at Home did whatever they could do to accommodate them. For example, if my dad wanted a male caregiver, they did their best.

Sandra B_11

My caregiver prepared meals for me, which made things much easier because I wasn't capable of doing things myself. They were reliable and my caregiver showed up on time. Also, they were experienced.

Anonymous_971

The caregivers themselves were very nice. They were consistent. They got very confused about the billing and the hours. We had to step in to correct that, which is not what you want an elderly person to go through.

David K_7

They removed some of the responsibility for having to schedule appointments. Since I don't live in Medford, it allowed my parents to have the quality of care they had before they were disabled. They could have trained their staff better.

Tammy B_3

They only come in the evenings or for a couple of mornings. They could do better at communicating with me. They seem to be very caring. It is more than a job.

Will W

The caregivers are here when they say they'll be here. The agency is very accommodating. They are here to do what's necessary and go the extra mile if needed.

Anonymous_1771

I would like to see everything improved, like their organization, communication, and workers.

Provider Response

The Bossy Daughter

They start out ok, but then they lose interest in long term clients and often no show for scheduled shifts without remorse or any sincere attempt to get it covered. Every week I get a call for at least 1 shift, sometimes more, that they just send no one for the shift. I have to rearrange my whole schedule to care for my mother much too frequently for how much we pay them per month. They have sent some great caregivers, but they also send some that clearly are not trained nor have any basic common sense with Alzheimer's care. It's been extremely rough all around with Right at Home and we are currently looking for a better option. I would highly recommend researching other options.

Provider Response

Wayne S077754

The people you have sent us are doing a tremendous job. Each and everyone of them is humble and energetic.

Beverly M.

Very good care. Patty was very willing to help where needed and always cheerful. Other care persons were also helpful. Patty was special – she helped over and beyond what I expected. Very professional.

Reviewer126279850

I am so impressed and happy with Gary, he is so good with Vito. I never tell Vito that Gary is coming because the first time I told him Gary was coming, he said he wasn't going and in fact he was going to tell him to leave but he didn't, he forgot when he arrived. Thank you.

Reviewer35

There is not enough space to tell you about Jamie. Maybe love and caring. If 1/4 of your employees were 1/2 as good as Jamie is, you would have the market cornered. We have never in the past two years have a caretaker that has been 1/4 of her caring.

Jean Hanson

I told Jackie I felt Deirdre was a very fine caretaker. She has been a big help to me and a morale booster as well. She's good at foreseeing things out, seeing what needs to be done and carrying through requested tasks. I think she'd be great at sharing her ideas with new employees as well as anyone else interested in continuing work with your organization.

Carl Miller

Jackie is tops in my need of care a joy to have around. Thanks to “Right at Home”.

Gloria Bloomberg

The caregivers are doing a great job. They do all I ask of them as well as just nice little visits with my mother-in law showing people care.

Joyce114114550

All the people involved with Right at Home are conscientious, helpful, and reasonable. I would highly recommend them!

kmvande57

I have had the opportunity to watch this provider work with clients with care, compassion, patience and kindness. I have watched as they sat holding the hand of a Hospice client. On another occasion, I had the opportunity to watch them react to a client that needed to be hospitalized immediately. Their choices of care and their compassion shows in every facet of this providers assistance to their clients. Their caregivers are dependable, available to assist as well as good listeners. I would recommend this provider to any client in need of basic service to full services. They are my choice and I hope they will be yours as well.

Steve & Charisse

After interviewing some other providers, We knew Brook and her staff was for us. They are caring, considerate and helpful. They have gone the extra mile to meet our needs and we plan to continue to use them as our respite provider.