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Home Instead - Austintown, OH

5329 Mahoning Ave, Austintown, OH 44515

(800) 558-0653

Verified Partner

4.4

(18 reviews)

Offers Home Care

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Reviews of Home Instead - Austintown, OH in Austintown, Ohio

4.4

(18 reviews)

    Roymac

    5

    July 22, 2021

    I am a past client of this provider

    The care-givers were compassionate, reliable, and very effective in allowing my mother to live at home longer than she would have been otherwise able to.

    Michael Je

    1

    May 19, 2021

    I am a current client of this provider

    We have employed Home Instead for roughly 10 weeks. In this time period we have had three caregivers. The first had been burned out after doing this work for over 30 years. We had to let her go after she ignored my request to stop and hurt me ,but didn't acknowledge my pain until my wife responded. We had to wait a week and then we received a caregiver that quit after three days because my illness triggered her memories of a deceased relative who died from the same disease. We waited another week and received our third caregiver, who was wonderful. But during the third week Home Instead called to inform us that we needed to change our set schedule to accommodate them picking up new clients. When we spoke with the supervisor Vicki, she informed us that they can change our scheduled help whenever they wanted. When my wife explained she had appointments during the time they were going to remove help, Vicki demanded to know what kind of appointments they were, which was extremely unprofessional. It takes at least a week to train each caregiver. Between the three weeks of that, two weeks waiting for help, and now being treated as disposable by their administration, I highly recommend you avoid them.

    GidgetG

    5

    November 25, 2020

    I am a current client of this provider

    We have contracted with Home Instead for 24/7 care for several months and are satisfied with the level of care of our 90 yr. old mother... most of the caregivers have been wonderful and extremely caring... and even though not all caregivers have been a 'good fit', management has always listened to our concerns and made changes/adjustments as best possible. Overall, we wouldn't hesitate to recommend Home Instead to any one needing dedicated, proficient and professional care for a loved one.

    shermay

    4

    November 19, 2020

    I am a current client of this provider

    Personal hygiene care laundry light cleaning bathing grocery shopping always arrives on time very friendly easy to talk with very responsive when services needed to be increased due to hospitalization of one parent

    kttyluvr

    5

    January 6, 2019

    I am a current client of this provider

    Home Instead has been a wonderful part of our family’s support system. The care givers are all very professional, friendly and trustworthy. Mom’s primary caregiver is not just there to do a “job”, we consider her as part of our family!

    jackson55

    1

    February 5, 2018

    I am a past client of this provider

    these people are air heads they took care of my mother and they just fed her bananas for the whole day ? I would not let them take care of my dog. Do not hire these people you will be sorry

    NoHo dweller

    5

    January 13, 2018

    I am a current client of this provider

    My mother has recently transitioned into an assisted living facility, and she has hired Home Instead caregivers to come in for 3 hours every Saturday and Sunday morning to provide additional one-on-one care. Her caregivers provide companionship and assistance with walking, exercising, and other tasks she can no longer do on her own. She looks forward to the arrival of the Home Instead caregivers who are very thoughtful and kind to her and help alleviate the boredom that occurs in a continuing care environment. Home Instead provides very professional caregivers who take their jobs seriously. She had previously used their services for more than a year while she was still living independently. We have always been very satisfied with the efficiency and helpfulness of the office personnel as well as the quality of the individual caregivers.

    nursered

    5

    February 23, 2015

    I am a past client of this provider

    I was provided this service as a gift from several family members. I had extensive,quite debilitating shoulder surgery and the help my caregiver provided was excellent in every way, I am an RN and have never experienced or needed care like this before. Every person I dealt with from the billing person, manager and my wonderful caregiver was kind, courteous and compassionate. Having been a nurse for over 39 years, I have seen many caregivers without that compassion and dedication. I was so very grateful to my family for doing this for me and the staff of Homestead Senior Care for providing this service. I have recommended and will continue to recommend this service to any i meet who might need it. God bless you all.

    beal1803

    4

    October 30, 2011

    I am a current client of this provider

    I have been very pleased with the help that I have received from my caregiver. She is always on time, with a smile, and ready for whatever task is at hand. I have been using Home Instead for over a year and I would recommend it to anyone who has a need for these services.

    477mar

    5

    October 13, 2011

    I am a current client of this provider

    My mother is currently receiving in home care from this provider's office to the care giver that assists my mother with daily chores and care, has been professional and sensative to our needs. Much care was taken by my sister and I interviewing potential companies and we know we made the right choice with Home Instead. Home Instead has provided us with comfort knowing that our mother is in good hands. Highly recomend Home Instead Senior Care.

    R.J.L. Jr.

    5

    October 12, 2011

    I am a current client of this provider

    My 94 year old father has been housebound for the last three years. The Home Instead Care Giver, Linda, is the highlight of his day. Not only does she provide the care he requires, but they have developed such a relationship that the companionship is of the highest caliber. The office is always professional and efficient. I am always informed of any schedule irregularities and have NEVER been left without a caregiver shift not covered (unlike another local company I used prior to Home Instead). We wholeheartedly vote this service the highest rating. R.J. L Jr.

    Tilla2

    5

    September 29, 2011

    I am a current client of this provider

    I am more than satisfied with everyone I have worked with from Home Instead. They are easy to be with and very professional. I need help with some of the daily tasks around the house and everything is done just the way I want it. I recommend them to everyone I talk to and will continue to use them myself. Anyone who is looking for assistance as a caregiver or as someone home bound should absolutely ask for an interview with Home Instead.

    Daughter6

    5

    September 27, 2011

    I am a current client of this provider

    My mom is able to stay in her own home because of the wonderful help she is getting from Mary at Home Instead. You can not put a price on a wonderful friend like her. She does whatever my mom needs, laundry, errands, doctor visits, meals, dishes, ect. I think my mom prefers her to me! The company is first rate, very businesslike, great service with even late notice. Go no further in your search for in-home care! Thank you, Home Instead!

    spk

    5

    September 20, 2011

    I am a current client of this provider

    My experience with Home Instead has been wonderful. My mom who has Parkinson's and dementia lives with me and Home Instead has provided me with a fabulous caregiver to take care of her for the hours that I'm at work. I've been with Home Instead for about 1 1/2 years and I'm very impressed with the management staff. They are always there to listen and take of any issues for the client. My mom's caregiver has an enormous heart filled with compassion and patience. She has taken a load off my shoulders while I'm at work. I have tried several companies but Home Instead seems to be the most organized and tries to find the perfect match for the client. I highly recommend their services, they will bring peace and comfort to your life.

    williama

    5

    September 19, 2011

    I am a current client of this provider

    I am very pleased with the 3 people that tend to me from Home Instead. Every one is pleasant, kind and very helpful. It puts my family at ease knowing that I am not alone and my needs being taken care that I can no longer do. I appreciate the excellent meals that are prepared for me since I don't cook. Would recommend highly to anyone that would prefer to stay in their home but not quite up to doing all the daily tasks.

    Bird-lover

    5

    September 19, 2011

    I am a current client of this provider

    I am providing in-home care for my sister-in-law, and we are VERY pleased with the care given by Home Instead. The care-giver is a kind, caring, responsible person who is more than an employee; she is a friend. She is eager to do whatever she can to help my sister-in-law and her family. When the first care-giver did not show up one day, Home Instead immediately handled the situation. They sent someone else right away, dismissed the person and provided a wonderful replacement. I whole-heartedly recommend Home Instead for your loved one. You will be very happy with the care given.

    Elizabeth T

    5

    September 18, 2011

    I am a current client of this provider

    My experience with Home Instead has been wonderful. It is so nice to see a smiling face appear to help with daily chores. the help is very efficient and only needs to hear once then it is done every time they come. My husband and I are very happy and plan to use their services more and more. I recommend people who need help or company to start with Home Instead senior Care.

    Reviewer14

    5

    August 5, 2011

    Other

    In my experience with Home Instead Senior care I would recommend this service to anyone who needs home assistance. The caregiver I worked with was very kind and attentive to all my needs. They are there to help with anything you may need and not just there to make money. They are really truely caring people and spend time helping out with many tasks including medication reminders, cleaning, cooking, feeding, house work, some light yard work and other things that you may need assistance with. They are also there for companionship. It is nice to have someone there with you when you are alone just to talk with or play games or even watch tv together. I know a client that goes walking with her caregiver just to get out og the house and get some exercise while feeling safe knowing she is not walking alone. I would recommend this service to anyone who needs assistance.

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    Services and Amenities of Home Instead - Austintown, OH in Austintown, Ohio

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Austintown, OH in Austintown, Ohio

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Austintown, OH

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