Griswold Home Care of Fargo

Coleen M_1

She gives me a piece of mind when I am not there. You get really good services in-person and on the phone.

Rick S

It frees up a lot of my time. The care she's getting right now is great.

Robert M_90

They take care of the medicine and help her with talking to the doctors. I like everything about the agency. They under-promise but over-performed. They offer solutions for problems.

Dawn F_5

They do the laundry. They're flexible with my schedule.

Larry M_35

They make sure my wife gets a shower each day. They could have more experienced help.

Todd G_4

We know mom has someone looking after her. I like that they seem to be very good at communicating with about what's going on.

Nancy D_31

They are absolutely helpful. They are very caring towards my mother.

Elizabeth "Betsy" F

It has definitely made life easier. I was not always taking my medicine as often as I should, and now I am doing better. I really like the person I am working with. I am working with Brittany.

Leonard V_1

The training needs to be improved on client's with dementia. I would like to see more training provided for the staff members that deal with clients that have dementia.

Margie C_4

The provider has been helpful because they listen to us on what my father needs. I like that this agency will work with me if certain times do not work and will change it around it.

Elwood R

She benefited from the experience, and I can't think of any ways in which they could improve. I like that they are thorough in what they do. They seemed to be organized and understood what their mission was. I have a good feeling.

Susan W_36

The provider helped us out the most because they provided her with the help that she needed, and they also helped her around her apartment. I would like the agency to improve because when I needed to call, they were responsive when I called and some of the caregivers were amazing, but some of them were concerns.

Johanna S_1

The provider has helped me out the most because they help me with my meds because I have low vision. Every person has their own care that they need. I like this agency because they're on time and if they're going to be late, they'll call. They also care.

Anonymous_7110

They made my life easier by helping me with my shower. I like how they give me the same caregiver every time.

Anonymous_1701423741

They hired a competent caregiver who is compassionate and patient. The agency was very responsive, but most likely we liked the caregiver, Miranda.

Vicki B_16

They were very dependable, personable, and genuinely interested in people and not just showing up to do the job. They had good conversations with my dad. They were personable, helpful, compassionate, and dependable.

Gregg W

They have adapted to the care plan as time has gone by, so we are getting the services needed. There's been adjustments that have needed to be made, and they have done that. We only have a caregiver part-time, but it's made such a difference in my life. I find the caretakers to be very caring and accommodating. I also find management people to be very similar. Very responsive. If today's society, this is going to be rare, but the management has been very responsive.

Heidi K_5

They could try to engage my mom with getting out of the house. I like them because they are responsive, and a person answers the phone. The communication is very good with the caregiver.

Wilmar "Bill" L

It would help us to have more hours, but we are very happy with the help we are getting. Our caregiver, Jonathon, is excellent.

Bruce A_6

We slowly added more hours. I should have had them do more for me. They were prompt and good.

Anonymous_7569

The main thing I want is for my wife to shower and one time they sent a male to do the job and that didn't seem appropriate. They dig right in and try to get things done and they would do even more

Denis R

They help with eating and showering. I like that they are very easy to reach, very accommodating, and they have very good people.

Kay D_3

They were there and I couldn't be there. I got answer to my phone calls when I needed them. Some were angels and absolutely fantastic. The caregiver we had an issue with got fired. She left my mom unattended and lied when she was there. They were very helpful working the hospital of the red river valley.

Jeffrey H_2

They have helped the most with just being very responsive. I would recommend them because they are very professional.

Diane S_38

The care is very necessary. They struggle with taking care of a confused old lady.

Theresa H_11

He is in a good and happy mood when she leaves. He giggles with her and then put on music. They have great employees and Mandy is great with my father. The nurse is excellent as well.

Bev A

They take me places because I can't drive. I like that they come into my home.

Anonymous_7175

They helped me with cleaning. They did things the way I asked.

Faye L_1

They clean and do other house chores for me. They send me good caregivers and keep track of who is coming.

Pam A_7

They responded and were good about getting appointments set up right. Emily, the coordinator, is responsive.

Clair K_1

They also pay attention to details. I am recommending them because they are prompt and know what they are doing.

Joellen C

I can't help Robert the way he needs. I like that they work very hard to cover the needed shifts.

Anonymous_6824

They have helped the most by just being able to get a caregiver to come who is good at working for me. I like that they have good communication with me like if there is anything going on with scheduling with the caregiver.

Barb J_3

My father is declining, so it's hard to say about the impact. It is helpful, and she does the best she can. I like the caregiver that comes to help my dad. She does a really nice job.

Kevin K_11

I don't think that the client is really opening up to the idea of home care. They are professional and knowledgeable.

Anonymous_6378

Someone is always there with my mom. We love our caregiver.

David K_26

They help me take my mom to her hospital visits. They get back to me.

Joy B_5

Just having them there made it easier. They did everything I needed. I got the same caregiver every time.

Steve P_6

It gave me time to relax and gave me a break. They listen and do good work.

Betty L_20

The agency helped us the most because it allowed my mom to get out of the home at least once a week. My mom's caregiver was excellent at being patient, kind, and loving.

Cathy A_5

They get things completed around the house and someone else is in the house to help, which does the client a world of good. They have saved our relationship as a family, since they ease frustration by cleaning. We've only used them for a couple weeks. We had an incident where we reached out and got help immediately.

Mary M_70

They take care of the more routine aspects of caring and that allows us not to have to be there every day. I like their flexibility and they care about my mom.

Lori J_4

They are very receptive to when I need them to take my mom to her appointments. They are really good to my mom and they always do a good job in making sure she gets to her appointments.

Mary E_26

We live far away, and they give us a measure of safety knowing that eyes are on our family. They have been very flexible when our needs changed.

Anonymous_5742

My wife doesn't need that much attention. The caregivers just need to be here and be her companion. The agency seems to be able to provide us good care. They also listen to our concerns, which I appreciate.

Mary S_57

She goes above and beyond her duties to help me. The most important thing is that I know she actually cares about me. I really like my caregiver, she is exceptional. She does everything I ask of her and then some.

Dennis S_19

My wife has had a stroke; they help her get out of bed. They come out here and help my wife.

Anonymous_5358

It would've been helpful if they could take heavy things out of the oven and assist with showering. I enjoyed all the caregivers I met and I enjoyed their companionship.

Stephan B_1

They need more caregivers. I like that they help my brother stand.

Kathy B_31

They have allowed me to have someone else to help rather than just me alone. They show up for us.

Jim B_19

They drive me to the hospital when I need to get surgery. They're on time when they are scheduled to come over.

Anonymous_5087

The person is very friendly and does what we need them to. We are pleased with the person that comes each week, they come to do whatever we want them to.

Patricia J_12

The caregiver that came in was great and I could ask for anything nice. I liked how they followed through to get the service started and had up.

Pornpun C

If I asked for something, they came right away. They did very well for me. I asked if I could rest, and they let me. I liked everything. The employees took care of whatever I needed.

Sheila A_2

They were there, and I could rely on them. They were kind and considerate of my loved one. They were thorough and provided good information. They were professional and kind and Johnny on the spot.

Gail N_3

I like that they are interested in helping us. Belinda takes him to the gym. I like that they have really nice and qualified caregivers.

Linda B_47

The services have made my life easier since I am also her caregiver. I would recommend them because I have been pleased with all the caregivers. They are well trained.

Janet H_16

The services fills my mom's needs. She needs care and they provide it. I would recommend Griswold Home Care of Fargo because they provide a good quality of care.

Dallas K_1

They have helped with showering. I like that they did what what we asked them to do.

Kendra S_1

They assisted with his end of life care and helped our staff. He was the second person there with him at all times. Morgan and Josh are really easy to work with and they always provided great care for our retirement community they are always there for us if we need care last minute.

Kevin L_5

They help him with a few daily tasks and provide peace of mind. They are able to work well. A couple of their caregivers are outstanding.

Karen B_28

The caregivers are great at interacting with him. He isn't very verbal, so they go out of their way to make him comfortable. I have been very impressed with this agency. They offer great prices and services.

Kevin L_4

They provide good service, it's just that Marion is not overly accepting of care. It's not that they need to improve as much as it is what the other person is looking for in care. I think that different types of care are needed for different types of situations.

Gerald E

The agency provides all the help that I need. They have pretty decent people who take care of you pretty well.

Allyn W_1

They're very responsive with us. They're very accommodating to our needs.

Steve H_11

They got her to her medical appointments and made sure she got to use her emergency care. They were very attentive to her.

Anonymous_4190

Mostly I just needed companionship, I was in the hospital with covid so it was nice to have while transitioning to a move. It is nice to have someone to chat with. I did ask for a caregiver who was more conversant in English more than the one I received because mostly we sat in silence so there was communication difficulty. They did replace her though.

Nebiyou "Roc" M

They have done everything to make it positive. I hate going out of the house, and they go to the stores for me. They cook and clean for me. They work with me. They do what I want to do.

Bruno & Hanna

Great person and nurse. We love him. He is the best help for us. We are thankful for having him in our lives.

Steve F_8

It gives me the respite I need. They are always able to schedule people when I need them. Their care is good.

Norma M_12

It's been great for me because this whole year I've been in and out of the hospital. They've been a godsend; it's worth every penny. They're just so caring, and my caregiver is the most caring person in the world.

K. Hanson

We are so grateful for Griswold! When my father started rapidly declining because of dementia, we started their services part-time. After he had a heart attack and needed round-the-clock care, they were able to accommodate that need within 24 hours. They also care for my mother who has several physical and mental health issues. Each of the caregivers has been well-trained, supportive, loving, nurturing, flexible and attentive. They keep detailed records and inform us of any concerns. The administration is excellent to communicate with - easily reachable and timely in responding to emails/phone calls. During a bad snowstorm, Josh made sure that my parents had 24-hour care, driving the caregivers through very tough weather conditions. When my father died after only 5 months of care, Griswold was extremely supportive. They had become like family to us and have helped us through a really difficult time. Now, my mother has continued with Griswold for just a few hours a day. Her caregiver has been amazing with helping her with her daily needs and lifting her spirits. Griswold has been an answer to our prayers. Without any reservations, we highly recommend Griswold for home-based care.

Provider Response

JWDJMOM

We had a great experience with the Griswold Home Care Team in Fargo. We has experience with several other in home care companies and also a nursing home experience. We had to kiss many frogs before finding our prince! The Griswold Home Care Team (GHCTF) was consistent, no surprises on billing, and built a special report with my Mom who was not always warm and fuzzy. The assistance allowed family members relief, and time to take care of their own families. The caregivers played games with our Mother, kept her clean, styled her hair, painted her nails, gave her pride in her appearance on a daily basis. This was above and beyond based on care from other companies. Meals were prepared, medicine reminders given promptly and her house was always clean and tidy. If we had schedule changes, the team was responsive. One nice service offered by GHCTF was they collected from the insurance company. The other home care teams we worked with had us pay them and then we had to deal with the insurance company for reimbursements. If you have done this before, it is time consuming and frustrating. Special thanks to Jamie, who cleared her calendar the last 24 hours of our Mother's life to assist with Hospice and all the moving parts that came with the surprise passing. Based on our experience, GHCTF is far superior in care and business practices than the several other companies we experienced in Fargo, ND.

Provider Response

MaddockJT

I have my medications set up by the nurses every week. I look forward to their visits and they always seem happy to see me. They go over each medication with me as they are setting them up. I have weekly testing that affects how much medication I’m supposed to take. When I need to talk to one of the nurses, I always get a call back quickly if they aren’t able to talk to me when I call. I would tell anyone that needs help with their medications to only call griswald.

Provider Response

MikeinFargo

We have nothing but wonderful things to say about Griswold Home Care. They have been such a blessing for my Dad. He has complex medical issues that require top-notch aides, flexibility and quick thinking from his home health agency. From the perspective of his staffing, we couldn't be happier. He has the most qualified, kind, and nurturing staff members. They take excellent care of him while maintaining a happy, healthy apartment for him to live in. We are just as happy with Griswold's office staff as we are with his aides. They are there for us whenever we need them. Even if that means in the middle of the night, or early on a Sunday morning. They've been able to arrange staffing at a moment's notice (literally) due to an unexpected hospital discharge. Crystal, Lance, Alexis and the other staff are so helpful when it comes to problem-solving and keeping on top of his numerous issues. As I tell his staff often, he's able to live in his own place because of them. He'd be in a nursing home right now if not for the qualified services provided by Griswold. I wholeheartedly recommend Griswold to anyone looking for home health care. They are the best and we couldn't be happier.

Provider Response

stacy Eb

We loved the care Griswold provided for us! They treated him like their own grandpa! So caring, kind, and compassionate! The staff had wonderful communication with us as well. We would highly recommend them to anyone looking for home health care.

Provider Response

Greg Siekaniec

Griswold Home Care of Fargo provided excellent service for our family during the recent need for in home care. Employees were caring and quickly established a relationship with the in home patient. Staff were always very timely even when we requested 24 hour care with multiple care providers. The staff were asked to keep accurate records of services provided and monitored use of medications. All records were kept up to date and timely. Griswold Home Care was very responsive to special requests and changed employees to make the best of difficult home care services required by the patient. Through the in-home services period Griswold employees showed empathy, kindness, and friendship towards all family members. We are grateful for the services provided and caring relationships that developed during the in-home health care period.

Provider Response

Pam Rezac

We moved our mother out of a residential care facility when her dementia and physical needs began to surpass the care we could get at the facility. Feeling that mom was at the point where she needed one-on-one care (and surrounded by family), we chose to go with Griswold on the recommendation of several of the staff of the care facility. It was the perfect move for us in this stage of her disease. Our mom is less anxious and hostile. She receives care on her schedule as opposed to the group’s schedule. And the caregivers are absolutely wonderful. They all interact well with mom and don’t mind having other family members around. And the caregivers work well and support each other. Overall, we spend much more time with mom, yet it is much less stressful than spending time at the care facility as mom’s disease progressed. There are many different care options in our community. Each has a specific role and can meet certain needs. Dealing with dementia, we’ve discovered that as needs change, so do care option priorities. We know we made the right decision to switch to in-home one-on-one care. And we know that we didn’t go wrong when we selected Griswold.