Right at Home Fargo, ND

John W_42

The services provided are helpful at our age. They have provided a great deal of help at this point of our life.

James H_68

They help me to function during the day. They have trouble with consistency and keeping workers employed. They should pay their workers better.

"Lukas" Lindsey S

When they are here, I'm calmer, and I feel like they help me in areas where I need help. They should raise the pay, so the workers will show up for their shifts.

Sylvia P_1

Julia is wonderful and does a great job. I really like the person that is helping me out and that is the main thing.

Rhonda G_10

My caregiver is willing to do whatever it needs. I wish I had more hours. I love my caregiver. Megan is the best.

Molly G_3

They do things for me, I can't since I'm in a wheelchair. The caregiver they have sent is very good.

Anonymous_4539

She comes in and she helps me with my shower. I like the services of the person that is helping me.

Provider Response

Gary F_11

They have sent people to help me to make my experience positive. I would recommend them because they always have someone to send out if another can't make it.

Patrick F_3

It helps me get things done, the person I have is in a good mood, I don't have to worry about a grouch. The person that works with me is always on time and in a good mood.

Billie B_6

They made it complicated in the beginning for her to jump through hoops like having to do trainings and things. It took a month for it to start.

Roberta M_9

They wanted to leave early to avoid cleaning the bathroom. One caregiver wouldn't move items to clean the counter properly. They wouldn't do things the way I wanted them done. They showed up, and my current home care does not show up.

Kevin S_5

They could make my life easier by communicating with me. They could do better with their communication.

Wilmer H

The agency has found me a good person to make my experience positive. I would recommend them because they pay their people well.

Julie M_21

The services have had a positive impact because it lets me stay where I am at, and I don't have to move again. My caregivers have been very good, and they have helped me tremendously. I like that they're very dependable and the people are wonderful.

Anonymous_7660

They could clean more thoroughly. I have had some problems, and they got me new staff. The staff that I did have before kept trying to push religion onto me. The one that I have now is okay.

Shirley K_17

I like that the caregiver has done a good job. I like that I have had two people come.

William D_25

I appreciated her company and kindness. They are good people. She is very nice. She does what she can.

Robbin E

They helped me the most with providing company and someone to walk with. I would recommend them because they are pleasant and positive.

Jessica H_2

They really help me get around town and help my needs and I like the companionship. We don't have staff and staff doesn't work well with individual and they are not paired up right.

Leroy P

They worked with him to get a little stronger. I have cancer too, so I haven't been able to handle the shower. I like that they have been very friendly when they come and helpful. They have all done a good job.

David Q_2

He keeps my place clean. He cleans everything.

Ronald A_3

They help me with my paperwork, which has been really helpful. I'd recommend them because they're very attentive to your needs and if something isn't working out, they fix it.

Douglas L_4

They help us by allowing us to get the services we need. I'd recommend them because they're consistent and they come when they say they will.

Beryl S

She does housekeeping. I even talk to my coordinator to get more hours. When I call and tell them I'll be gone, they make other arrangements, so the girl doesn't lose her time. They are personable and good people. My worker is top-notch.

Tammera F

They help me run errands. They could make sure they show up to work on time.

Anonymous_7404

The caregiver could show up more, she has not been at my house for two weeks.

Gretchen W_1

The agency is always very pleasant and easy to talk to. I like how they are easy to work with.

Joyce H_21

They are worth their weight in gold, because I have level 3 kidney disease and a bad hip. I like their promptness and diligence to make sure everything is done.

Micah A

They have helped me most by getting things accomplished that I wanted to be done. They are pretty good. They help me out with what I need to get done.

Darlyne F

The caregivers will take me to church and then come to my house to clean up my bed and other things before I come back. I like that the caregivers come when they say that they are going to so I'd recommend them.

Anonymous_6709

They clean for me. The caregiver I have tries to do too much. She does things I don't want her to do.

Anonymous_6182

They could make it more positive by providing what I need for help. They could get an established caregiver at 4 o'clock. They are having a trouble finding somebody to fill that slot.

Connie F_6

Like I said show up when they are supposed to. For one thing if they aren't going to come I would like them to send someone else.

Simon O

They have been good to me. One of the caregivers did not come the next day after they came.

Tina R_1

They have helped me with cleaning. I would like them to improve communication.

Alana K

They have greatly reduced his anxiety about his health. They also look after his dog. The staff are incredibly professional, very kind, and caring. My father feels appreciated and valued.

Teresa O_3

They help with my bath, washing my clothes, taking me outside, and make my meals. They are really nice. I like the caregivers and I can't complain about them.

Harold C_4

They are punctual. My grandpa is a fall risk, and she is there all the time. She will help him dress and undress when needed. I like that they communicate very well. They let me know way in advance when the caregiver is taking time off.

Germaine R

She helped me with daily tasks that I wasn't able to do. I would like to see more information on the internet about what goes on in the agency.

Shawn O

She cooks my food. I have a great caregiver.

Barbara O_5

I like that they arrive on time. I would tell a friend that they provide great services.

Mary Kay W

She was here while I was recovering from a fall. My caregiver was very helpful.

Deana M

I love it. They have really helped me by taken the burden off me a little bet. I know that someone is taking care of them and their needs are being met. I like that they have quality caregivers that they sent to us.

Anonymous_5192

They could be available at shorter times and less often. They could have more choices of who your caregiver will be.

Anonymous_5076

However, the care she provides helps me organize my apartment. I have not received a bill. They need to send the bills out in a timely manner.

Tom D_6

The agency has made my experience positive by taking care of my parents. They did everything that was needed for my father. The caregivers were very nice and did a good job.

Bonnie W_4

I am able to get out of the apartment which is nice. The caregivers are on time. They are a very nice outfit to work with.

Tricia M_1

They take good care of our parents and we cannot be there because of work and life. They are a good company. Thank the good Lord that they are here.

Sally E_1

I am home bound and I live in a condo that has stairs. They do my laundry, grocery shopping and a lot of the things I can no longer do for myself. They have a very friendly staff. The office staff has also been very polite and helpful.

Daniel M_9

They should give me a hand with loading the dishes more. They should offer services, volunteer things to do.

Marjorie D_4

It is absolutely necessary. They freed us up for six hours out of every day. I would say that they do a nice job in what they ask you to do.

Clarice S

They come in and clean my house. They clean up around the house.

Mathew C

Without the care I wouldn't be able to get out and do things. I don't have anything to add. The caregivers help me run errands.

Lisa H_13

It's hard to get to know new people but we have got really good caregivers. I like that they communicate really well with me.

Julie W_4

They take care of everybody. The company is right next to my sister. If we have issues, they are easy to contact.

Anonymous_4223

They only showed up except for one week. They need to show up. They need better communication.

Provider Response

Lillian S_3

They help with everything that is needed. They are people who can help us and they are dedicated.

Todd F_1

It has solved their needs but someone will be there, and then they run out of things for them to do. They are very easy and flexible to provide services.

Julie A_3

They have lined up caregivers to be here so I can make my doctors appointments while the client is being taken care of. They responded right away and listened to our needs and found somebody for us quickly.

Anonymous_4034

The caregivers were interested in her and her interests. They were only here one time, but they were very supportive and knew what they were doing.

Bill G_9

They had very good people. They did what they needed to do for the things I hired them for. They helped my husband a lot. The biggest thing is they weren't in Detroit Lakes because they had a number for Detroit Lakes. The services were great, I just paid a lot of money for them.

Kathryn R_1

They do whatever I ask them to do. They could improve how they do the scheduling.

Nancy P_13

She really helps me and she keep me company. The gal who comes is really nice.

Rosalyn Tollefson

My doctor told my family I had to be at a nursing home. So, there I went. My first 24 hours there was nothing but a bad experience, for me. My daughter was told about this agency & emailed Right at Home and within 24 hours, Right at Home had a schedule and a plan so I could be at home. This was the fastest service ever and that again made me worry. I just didn't want some strangers in my home, needed or not! But, I do have to say, the staff is awesome and only wanted me to have want I needed & wanted. And punctual, said 9:00 am and they were there at 9:00 am! I will be short term, but if I ever need this kind of help again, I hope they're ready and able to be with me again! The staff is very respectful, polite, caring, educated and made me feel like they were family. Thank you and God Bless

Michelle T_6

It helps my parents stay where they want to be. The caregiver is doing exactly what my folks want her to do.

Michelle T_5

The whole thing. I couldn't do my day to day without them. We've had a lot of success with them. They are really good to work with.

Roberta B_3

They need to show up. That's our biggest complaint. They hardly ever have any help. There's no communication in the office at all. It's a guessing game with them.

Joe L_9

The care and billing is good. I'd tell them the phone number.

Erica C_1

I am able to get through my daily life because of them. Before they started helping me, there was a constant mess. When I have surgery recoveries, they keep everything clean for me, and I don't have to worry about falling since they are here with me. They need to have consistency with their employees. I had one poor employee and one that was really good when she was here, but she was inconsistent because she was late a lot. I have one now that is really great.

Beverly C_5

One gal that we had would go and do things on her own, but the other one would go and do things only if we asked her to. I liked that one of the gals were really good and that she would find things to do on her own.

Paul O_2

The services give me a break and monitor my loved one. The agency has had to change their schedule because of other clients' schedules. That messed up our schedule.

Nancy N_4

I take care of my husband for chemotherapy, so we physically cannot take care of my dad. There was a chance that he wouldn't be accepted at the nursing home. This way, we are pretty well set for having at least someone for part of the time. The caregivers have been very qualified and well trained.

Judy S_23

I couldn't have done it without them. They gave me showers. There was a lapse in the schedule, and one of the girls left. I was left in a lurch. They did find someone, but they didn't let me know.

Roger R_2

It gives me some free time. I like that they are flexible, and I have liked that the people they send out are friendly, personal, and easy to work with.

Kelley H_1

It helped us in all ways. They helped us with our baths and cleaning. They should have people in the home who are ready to take care of their clients. A lot of times, we didn't have anyone come, and my daughter had to do it.

Donald W_7

The services release me of that responsibility. They could make better use of the time when they are there.

Anonymous_1950

They have helped me the most because they are caring for my mother and helping her get dressed. They are still growing and just hiring people, but at this time, they don't have many people working for them.