Right at Home Winston-Salem Greensboro

Margo R Sears

I STRONGLY RECOMMEND this reliable, honest, compassionate agency! VERY STRONGLY! Both my mother's caregiver, Lexis, and the office staff were 100% attentive, compassionate, quick, smart, friendly, knowledgeable, clean, professional but remained warm and humane. They took my calls at any hour with a kind attitude and good answers for me. Lexis was on time, ethical, gentle with my mother, communicated well with everyone, treated mom with dignity and respect, and Lexis cooperated well with all instructions given her. I have been a hired caregiver too for special needs people, so I know - THIS agency did a fantastic job for us! You will be pleased too.

Car59

Right at Home was fantastic in providing round the clock help when my husband had a major injury. In addition, they were understanding and patient as needs changed. We couldn’t have gotten through recovery process without them.

Provider Response

Mr. Elmo's Daughter

My 97yr old Father came home from Rehab for a Fractured Hip and needed homecare. We were blessed beyond measure to have recommended to us the Right at Home Agency in Winston-Salem, NC. These Caregivers are among the nicest people I have ever known. They will never be forgotten for the thoughtfulness they showed our Dad 24/7, 7 days a week. Many of them had been with RAH for years, loyal, skilled and excellent at communcating with us how our Dad was and what was needed. Not a day passes that I don’t think of the RAH team! They are all the best and for that I am grateful. They felt like family , even coming to Dad’s celebration of life. It meant so much! I highly recommend RAH aides an Agency!

Elisabeth L.

My elderly parents were involved in a car accident and needed immediate overnight assistance to ensure they were looked after following the incident. Jackie and her team were responsive, kind, compassionate, and beyond professional. My family is grateful for their prompt response and partnership. We will absolutely be in touch for future and, perhaps, more permanent support. I would highly recommend the team at Right at Home Winston Salem.

Erin Craver

On 4/25/23 my 72-year old mother slipped on a doormat and dropped a concrete planter on her foot. She broke both her tibia and fibula in half. We had quite a time trying to figure out how to divide and conquer between my brother and I as to how we could support both my mom and 72 year old dad. In reaching out to Right at Home, they quickly set up a plan of action to provide support to my mom pre and post surgery. Not only did this ease my brothers and my mind...my parents shared that it was a 10 out of 10 experience!

Hou

I can't say enough about how Right at Home helped us out at the last minute, over a holiday weekend, with a very difficult situation caring for my mother. They were able to give us quality round-the-clock help with mother so that we could take care of other plans for her care. They really hung in there with us throughout the weekend. I want to thank all caregivers involved and, particularly, Shanita for finding all the resources and keeping us informed on status. This was not the first time we used their services. Their support has always been high quality.

Provider Response

Aly H

Right at Home has been a life saver for our family! They have been incredibly responsive and flexible as we needed to arrange care for our elderly parents. Initially, after a fall that required emergency surgery, we needed overnight hospital care for our father. Now that he is back home, we have transitioned to in-home care to help both of our parents with daily tasks and challenges. The kind folks at Right at Home have helped us through every phase. Because of the skilled and flexible care provided by the Right at Home nurses, our parents are comfortable and safe in their own home. We are beyond grateful!

CLYDESFAMILY

Our father was in need of caregivers after leaving the hospital. Right At Home was recommended by a family friend using their services also. All our caregivers were so good to our dad. We were able to keep Daddy at home until the very end and our RAH caregiver was right there with us. The office staff was always available and very helpful. I highly recommend this agency.

Provider Response

Jan Neubaum

I could not have asked for a better caregiver. She was on time, professional, patient, knowledgeable, kind, caring, friendly, and had an upbeat positive outlook on life. My interaction with the Right At Home office staff was equally pleasant. They were all very professional, efficient, and responsive to my requests. In my opinion Right At Home is an absolutely first rate company.

Provider Response

ScottNC

I can not say enough good things about my experience with Right at Home for my 84 year old mother. The initial meeting with Jackie made me realize right way that I had chosen the right people. They were willing to work around some special requests we had. Communication was amazing, the daily updates really helped me know what was going on since I am almost 3 hours away. Alison, the care giver that spent the most time with my Mother, was a perfect fit. My mother is now in an assisted living facility, but still says how much she misses Alison. I'm not so great with words but our experience was so perfect in every way.

Provider Response

Todd Peters

My caregiver is always on time, helpful, courteous, kind, sensitive, resourceful and willing to do anything to help me. Mostly, he is a friend. The staff members that i have come in contact with and spoken to are accommodating, courteous, adaptive and wiling to work with me and my needs.

Christine Maj

I was looking for more help to take care of my mom in my home as her health declined. My home health company was unable to supply me any aides but they did recommend Right at Home so I called them. I had a caregiver for 4 days a week within just a couple days. Deja is already a rock star. She took right over caring for my mom even though it's hard for me to ask for what I need. She even worked with her on some range of motion exercises. I know we've just begun, but the peace of mind I've been given means the world to me.

Lisa Mc

My mom had lived alone up until several months ago when she had a sudden change in her mental status. She could not stay alone safely any more, and we urgently needed help because I live out of town. Right at Home came out to assess the situation the next day, and had 24-hour caregivers lined up within 2 days. The caregivers were punctual, professional, very warm, and personable. Mom seemed to adjust smoothly to having the new 'company' in her house. Unfortunately, even with the extra help, mom could not remain in her home. But that had nothing to do with the Right at Home staff... they did a wonderful job for the time they were there, and I am grateful to Shanita and the caregivers for stepping in so quickly to care for mom.

Theresa

I have been using Right at Home for a few months now. They mostly help me take care of my dad, and they cook and clean a little bit. If I have to go somewhere or if he has an appointment, they go with me and help me. They're really good with Daddy, which is my main concern. I'm very pleased with them. They make it easy. We use one girl mainly a lot. She does really well with him. He likes her. So that's all that matters. I like her, too. The day that she couldn't come, everybody that they've sent me has been very nice and very knowledgeable. They all do good work. They're very easy to work with. The manager does everything in her power to accommodate whatever your needs are. She is approachable; you don't find that a lot. I would recommend them. She got a lot of nice people that work with her that know what's going on. With Right at Home, they have been consistent with anybody they've sent me.

cats4me53

The staff was attentive setting up our in-home visits. The home caregiver was on time, pleasant, easy to work with, and my 90 year old mother really liked this young woman. Mom would enjoy working with her for the entire length of her care program. I strongly recommend Right at Home for your in-home needs.

Happiest Daughter

I was there during the start of the shift today. Farrah did such an amazing job with my mom and prioritizing the chore list with her! I tried to stay out of the way to let them interact and was there only to deal with the repair person for my mother's phone and internet. Thank you so very much team! Farrah was able to deal respectfully and efficiently with my sometimes difficult memory challenged mom. Thank you to Farrah. Bless her!

Splatt

We contacted Right at Home recently, looking for a simple 3-hour a week helper. The agency provided a helper named Kamryn for the first time yesterday. Kamryn performed light cleaning and drove my mom on some errands. Mom said that Kamryn was very friendly and took initiative to wipe down the microwave and table without being asked. We look forward to seeing Kamryn again.

Pete

Casey is always on time and courteous, kind, and thoughtful and she learned the routine of the household very quickly. In general, she was the greatest employees and should be given the highest rating possible. Right at Home is excellent and the most responsive to the needs of the patient and I have already recommended this company to another family.

Beverly A-P

The agency's management team was very professional, courteous, and helpful. They responded promptly to unexpected needs we had with our mom, substitute service, and questions. The caregivers sent to us were kind, understanding of the elderly with dementia, and courteous. We were especially pleased with the last caregiver assigned to us (Amber) who was an answer to prayer. She was the consummate professional, knowledgeable, caring, and a joy to have in our home and in our family. I highly recommend this agency and its caregivers to anyone seeking tender, kind, and professional care of their loved ones.

rbell

Wonderful service and excellent staff to work with! Have dealt with them for several years and would never use anyone else. All of the office staff are wonderful and the workers they have are fantastic! Gives me great peace of mind to know my parents are well taken care of. They also are very happy with the service provided which is most important! Would highly recommend them to anyone looking for this type of service. They provide round the clock care for my parents which is a great comfort! They always arrive on time and interactions with them is more than I expected. The agency cannot do enough to help out!

XV

We've been using Right at Home Winston-Salem since June of last year. They help my mother shower, meal preparation, eat, take medicine, with her physical therapy, getting around the house, do grocery shopping with her, and use the bathroom. They're there from 8:30 to 2:30 and 5:30 to 8:30 every night, seven days a week. There are three or four aides rotating. The level of care my mother needs is progressing in the wrong way, but the management has definitely stepped it up.

westfamily

Managers and Caregivers were knowledgeable, respectful, and professional. They responded quickly and fairly to requests and concerns. We felt relieved knowing that our family member was in safe hands.

Lisa McElveen

Right at Home's help has been a blessing to me and my family. Due to my dad's illness and an immediate need for 24-hour help, I reached out to RAH based on a friend's recommendation. By the next business day, Jackie (owner) came to the hospital to meet my mom and dad, and by the time he was discharged, RAH was prepared to provide 24-hour help. While my parents are adjusting to a 'new normal', it has been a rough few weeks, and at times, I have despaired on and off about what would happen...would my folks get back to some level of normalcy, etc. RAH staff were a godsend. I expect that there will still be some bumps in the road as we adjust to my parents' changing health needs, but I think we're through the worst of it, and RAH was key to making that happen. I know that RAH is a business, but Jackie and her staff act as if it's also a ministry, and that means the world to me .

Gerald Chrisco

The level of personal care is extraordinary. Every caregiver we've had is genuinely loving and attentive.

Pleased with RAH

My stepmother was cared for by several employees from Right At Home. She and I both were pleased overall. One particular employee became a long-time companion and friend to her. I felt my stepmother was taken care of and felt secure. I have recommended RAH to several of my friends.

theycaredformymother

Right at Home provided excellent caregivers for my mother. They always kept me informed, which is so important, when you have a parent being cared for that have 24/7 needs. I highly recommend Right at Home to anyone. Good people!

smoothienurse

Right at Home literally live up to it's name. The agency leadership staff Shanita and Kaitlyn were the face and voice prior to the services being implemented, They are very professional and went beyond my expectations to find the appropriate staff to service the special and demanding needs of my father. I am truly satisfied with this agency and also with open communication of being informed. I rate them 5 stars!

Fife2926

RAH was a great help to us for more than a year. They were able to send a caregiver to stay with my husband for the night just a few hours after I first called them from the hospital. They continued to send good people day after day and night after night for months, and as needed since then. All of their caregivers were reliable and trustworthy. Some personalities and skill sets fit in better with our family than others, but all were kind and willing. I can highly recommend this agency.

cpace

Right at Home – Winston Salem, NC was very professional, courteous and caring for my parents. The office staff kept us in constant communication of all aspects of their care. If an issue did arise, they were diligent and prompt to resolve it. They allowed my parents to stay in their house and live out their days with dignity, safety and love. I would recommend Right at Home to anyone that needs the highest quality care for a family member.

mjmd536

Right at Home's caregivers were always competent and loving. My parents were not too keen on having help at home and the caregivers respected that and won them over. I highly recommend this company and it's conscientious employees.

sjnelson820

The fact that the caregiver was matched so well with my father made it so much easier to accept a stranger into his home. We had anticipated that my father wouldn't like anyone who came, but he really likes his caregiver. She did everything we asked her to do, and was very pleasant and friendly. She took him to a doctor's appointment one day, which was a blessing to me. I usually take him but this appt was spur-of-the-moment, and she got him there without missing a beat. I highly recommend Right at Home.

Myrtle366673

We are using Right at Home for my mother-in-law. The caregiver is excellent. I only show her one time what to do, and she already knows exactly what to do when she comes in every time. She is excellent with the patient, and she is also clean. She cleans up after herself. I have no complaints about her. The service of the agency is good. The only thing I do not like about them is the pricing. They tell you that if you use them consistently on a more regular basis or more than once a week, they will charge you like $20 an hour, but when we use them only on Saturdays, they charge us $25 an hour, and they want a pretty decent deposit.

Marlys OehingerUWTIF

Very efficient and courteous. Tries hard to do a good job.

Eileen Macaulay

The care from Right at Home is great.

Mike A.

Right at Home (Winston Salem) has provided 24/7 care for my 90 year old mom following her stroke and rehabilitation. Even in bad weather and over the Christmas holidays they covered every shift with wonderful care-givers. Jackie has been a great resource and help in solving problems and making sure Mom's needs are addressed. Most importantly, Mom has thrived at home with Right at Home assistance. I am happy to recommend them.

Anonymous120158650

Right at Home is extremely efficient. They’re very helpful and professional.

rmiller546

My dad is in the advanced stages of Parkinson's disease and mom has Macular degeneration. Dad's condition has found him mostly unable to care for himself or to get himself around. We've all (including Dad) been concerned about Mom's ability to care for him in a safe and secure manner for them both. We interviewed several at home care givers, selected Right at Home and couldn't be happier that we have chosen them for helping mom and dad. Not only have they taken care of Dad by bathing him, helping him with his bodily functions and whatnot, but they've also relieved mom of a tremendous amount of physical labor which she did not need to attempt. In addition, the family has learned a tremendous amount from each of the care givers about how to get him motivated to help himself, how we can safely aid him in moving about and what type of care he needs. In short, they've not only helped to take care of dad but they've taught the family about how best to help him ourselves. They've been wonderful. The staff/care givers are considerate, gentle and most importantly provide care in a DIGNIFIED manner which our parents deserve. I'd highly recommend them!

Carolyn from North Carolina

We have been clients of Right at Home Winston-Salem as needed from 2009-present. We are grateful beyond measure for the work of this wonderful group of people. Jackie B., Assistant Director, has exceptional skills at working with clients. She is wise, knowledgeable, compassionate, and always has a host of ideas and solutions for whatever problem we need help with. The office staff are always helpful and they respond courteously to whatever questions or changes we may have. The caregivers are exceptional with many real-world angels in the mix. We are happy to give them a top review.

Charlie Sam

We currently use this provider but will be transferring to another agency. Our mom has Alzheimers and diabetes. We needed a caregiver for cleaning, safety, meds, and healthy meals. Cleaning was a joke... gross is the better word. Safety -- Mom broke a glass candle. The caregiver left it until we came over (1 week later). Healthy diabetic meals -- didn't happen. The caregiver was feeding her sandwiches for every evening meal. On our last visit with Mom her glucose was over 300... they are very nice but we are paying $17.50 an hour for this caregiver to come into Mom's home and sit on her bottom watching tv. The icing on the cake was tonight when the caregiver called her agency less than an hour before she was supposed to be at Mom's house and called in sick... now Mom has no one there with her during the evening which is when an alzheimers patient needs a caregiver most... smh would not recommend this agency

Provider Response