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Bluebird Homecare - Charlotte

6201 Fairview Rd, Charlotte, NC 28210

(800) 558-0653

Verified Partner

4.4

(19 reviews)

Offers Home Care

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Reviews of Bluebird Homecare - Charlotte in Charlotte, North Carolina

4.4

(19 reviews)

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Julia B_9

    4

    October 11, 2024

    I am a current client of this provider

    The agency has provided a caregiver that we really like, but she doesn't drive. I like that this agency has been dependable.

    Provider Response

    Julia, Thank you for your very nice review! As you know, we did offer to get you a caregiver who drives but you loved Susie and requested that we leave her on your case. Please know that if you ever need a caregiver who can drive for you, we are happy and able to send you one. Susie is our only non-driving caregiver, and she is much loved by every client she takes care of. Your review will help other families decide who the best agency for them is. We appreciate you taking the time to leave a review and are very happy with our dependability and staff. We do our best to have high satisfaction ratings from clients, their families and our caregivers. It is an honor helping your family. Thank you for choosing Bluebird Homecare!

    Ethel V

    5

    September 17, 2024

    I am a current client of this provider

    They have been very polite and know what mom's needs are. They explain things well and offer great services and she has done well.

    Anonymous_1723736602

    4

    August 15, 2024

    I am a current client of this provider

    Most of them are kind and considerate of his needs. I have gotten so many caregivers lately. When they send someone new, they don't listen to a thing I have to say.

    Mary T_37

    5

    June 20, 2024

    I am a current client of this provider

    They have made me feel more comfortable. They have given us good service.

    Provider Response

    Mary, Thank you for your 5-Star review! I am happy that you have been pleased with our services. Your feedback means a lot to us and it helps other prospective client families when they are looking for care for themselves or a loved one. I will be sure to pass your compliments along to our entire team! Thank you for this opportunity to be of service to you! Joanne

    Emma B_7

    5

    May 20, 2024

    I am a past client of this provider

    It helped me because I didn't have to go over there every day of the week. I like the ease of getting them to come out and there was no hassle with how many hours that I needed.

    Provider Response

    Thank you for this wonderful 5- Star review! These reviews help others learn about us so they can choose the best agency for their needs. We were honored to be chosen as your homecare agency and are happy that you were pleased with our service and our flexible schedules. At Bluebird Homecare schedules and care plans are always designed to accommodate the specific needs and preferences of our clients and their families. Bluebird Homecare is here for you whenever we are needed! From all of us at Bluebird Homecare, thank you for allowing us to be your homecare agency. It was our pleasure!

    Anonymous_1713275216

    3

    April 16, 2024

    I am a current client of this provider

    They need to get more quality caregivers. The agency could get better training for the caregivers.

    Yvonne D

    4

    March 18, 2024

    I am a current client of this provider

    Make sure they have the right person for the right job, consistently. They have some issues with one of them being sick. I think they need to get their structure down a little bit.

    Gerard V

    4

    March 18, 2024

    I am a current client of this provider

    We have Marsha now, who is coming on time and twice a week. They need to improve timing and have a more flexible time because what I need, they don't have the days. I have to be on their time.

    Bobby S_5

    5

    February 13, 2024

    I am a current client of this provider

    I like that they are very personable. I like that they are very reliable and friendly.

    Provider Response

    Bobby, Thank you very much for your kind words and 5-Star review. We pride ourselves on being reliable so that our clients and their families know they can relax because we will be there. We also are happy to hear that our caregivers and office staff are friendly because we want to always be a ray of sunshine in our client's lives and having staff who are friendly and accommodating makes the entire experience more pleasant for our clients. Thanks again for speaking so highly of us and the service we provide. It is an honor being your homecare provider. Joanne

    Elaine B_12

    3

    January 19, 2024

    I am a past client of this provider

    I didn't really need a lot of help, so it was helpful but not essential. They were ok. Everyone was very nice. I wish I could have stayed longer, but I had other financial issues.

    Robert Y_5

    4

    December 14, 2023

    I am a past client of this provider

    I think the only thing was that there were times when they didn't have the schedule fully booked out, so we readjusted our schedule in case they couldn't fill their time slot. That happened once or twice, where we had to fill in. I would recommend them because they kept stability for the most part with the caregivers.

    Marion E

    5

    October 17, 2023

    I am a current client of this provider

    I wish I could afford more. I am able to work. I like the service and appreciate the flexibility of the schedule.

    Provider Response

    Miss Marion, Thank you so much for your 5-Star review! It is a pleasure being of service to you. We appreciate you choosing Bluebird Homecare. We hope to be of service to you and anyone you may refer to us going forward. Your review will help others in making their decision when they are in need of excellent care for themselves or a loved one. Thanks again! Joanne

    Anonymous_7598

    4

    September 19, 2023

    I am a current client of this provider

    The most helpful has been them helping me with grocery shopping. Some of the caregivers need a little help with their personalities.

    Provider Response

    Dear Anonymous Current Client, Thank you for providing your review of our services. I am glad to read that you are happy with the majority of the care & services you receive from us. Bluebird Homecare prides ourselves on our excellent reputation and reviews from our clients & their family members. I am very sorry to read that you have not been 100% satisfied with the personalities of some of our caregivers. I hope that you are speaking of a personality just not being a good fit for your liking as I can make changes to correct that immediately and I’m happy to do so for you. As you’ll remember, during our initial discussions & meeting at your home, one of the things I tell every new client and their families is that we try very hard to match up our clients with caregivers who have not only the professional experience, knowledge and skills required by the client’s specific needs & preferences, but also, that there is a good fit of personality so that the caregiver and client work well together and enjoy each other’s company. During these initial conversations, I ask the client and family to please let me know if there is ever an issue or if they feel a caregiver isn’t a good fit for any reason whatsoever and I will reassign that caregiver and bring in someone else more to their liking. My standard request to every client is: “Please tell me if you are unhappy with anyone or anything so that I can fix it and make it right for you because I cannot correct what I don’t know about.” I am sorry that I was not told there was an issue with any of the caregivers who have provided services for you. If I had been told, I would have absolutely done whatever I could to ensure your satisfaction. Personalities are sometimes a mirror of what a person is going through or dealing with in their lives. It’s possible the caregivers you referred to were having personal experiences that affected their demeanor during work hours. I apologize for the experience you have had and I hope you will contact our office tomorrow to let us know which caregiver or caregivers you referred to so that we can talk with them and help them to be happier and put their best selves forward when they are at work. We are happy to work in a new caregiver should you want us to do so. Thank you for choosing Bluebird Homecare and for your time in providing your feedback so that we can continue to improve and grow our company. I hope to hear from you soon. Joanne

    Sandra W_25

    5

    June 21, 2023

    I am a current client of this provider

    They allow me to make my own hours and don't push me to do more. They work with my schedule.

    Renee & Stewart S

    5

    May 17, 2023

    I am a current client of this provider

    They did things that I was unable to do with my injured arm. I like that their service was available when I needed it. I liked their concept of care.

    Betty G_27

    5

    April 19, 2023

    I am a current client of this provider

    The agency has made my experience positive by taking me places I wouldn't be able to go to without them. I like that the caregivers and the client get along so well and communicate so well.

    Provider Response

    Miss Betty, It has been an absolute pleasure working with you since the very first day we met. It is an honor to serve a military family member and providing you with the safety and freedom to get out and enjoy your life the way your late husband provided for the safety and freedom of us all. I'm so happy to hear that you enjoy your time with your caregiver and are enjoying life to the fullest. Thank you for your review. Your words mean a lot to us. I will share your compliments with your caregiver. Joanne Flatt, Regional Director Bluebird Homecare Charlotte area

    Eleanor G_4

    5

    March 16, 2023

    I am a current client of this provider

    They provide the care. They provide companionship. They are competent.

    DPendergrass

    5

    June 5, 2021

    I am a current client of this provider

    I can honestly say from the initial home/patient assessment that Care Manager, Joanne and her Assistant, Megan will move mountains to accommodate the care and hours needed. As for the staff, they all have shown compassion and care for my dad. At times my dad gets combative which can be very challenging and difficult to handle. I must say Brandon has gone beyond the call of duty to ensure my father needs were met. Brandon is very knowledgeable who can quickly access a situation and understands how to relate & provide the care. You will not be disappointed with Bluebird Home Care!

    Provider Response

    Douglas, From all of us at Bluebird Homecare, thank you for your kind words. It is our honor and privilege to provide the care and companionship your mother and stepfather need to be happy, safe & comfortable in their own home together. I will pass your compliments on to Meghan and Brandon. Thank you again! Joanne Flatt, Regional Director Bluebird Homecare, Inc. North Carolina

    Reckless

    5

    April 24, 2020

    I am a current client of this provider

    My husband isn't able to stay at home by himself. I need someone to stay with him for a few hours while I do errands. We were paired with a wonderful caregiver. She is kind, knowledgeable, flexible and efficient. Bluebird is our perfect solution!

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    Services and Amenities of Bluebird Homecare - Charlotte in Charlotte, North Carolina

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Therapies

    • Stress Management
    • Validation Therapy

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening
    • Sex Offender Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Accepts Check Payments
    • Accepts Insurance

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Care Management Services

    • Residency Confirmation

    Additional Amenity Information

    • Payment Options: ACH

    About Bluebird Homecare - Charlotte in Charlotte, North Carolina

    Bluebird Homecare is here to assist you with long-term, short-term, or respite in-home care solutions, providing excellent and professionally trained staff for a customized care plan to meet the needs of you and your family. Whether you need a ride to the doctor’s office or hairdresser, a trustworthy companion to assist with laundry and meal preparation or a more extensive care plan for an aging loved one, our team of certified homecare specialists can design a flexible plan that is right for your needs.

    Map of Bluebird Homecare - Charlotte

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