Right at Home Westchester, NY

Jo-Ann M

I like the agencies open line of communication. The agency has provided exactly what I was looking for as far as care is concerned.

Frances M_24

They call to check and if anytime I call for a question, they have an answer for me. I like that the aide was very caring, and she took very good care of him.

Peggy H_16

The services are helpful because my loved one wanted to stay in his home. My loved one so far has no complaints.

Michele J_1

The agency has helped the most by getting a caregiver that the client likes, her personality is a good fit for my mom. Right at Home has tried to resolve issues, they are very professional.

Doreen L_6

She is getting the adequate care that she needs. Her life is easier because of it. I like that the caregivers are good people and know what they are doing.

Ellen P_5

They could make my life easier if they sent us the same caregiver each time. I would recommend them more if they had people that were more consistent. They changed caregivers often. I wish we could have the same caregiver each time.

Sylvia M_5

They do their best to find a replacement if they need to. They take all of the work off my plate.

Stanton S

They have made my life easier by taking care of my wife the entire day to make sure she is well taken care of. I like how they give me people who take good care of us and meet our needs in a friendly way.

Dr. M_10

Their communication is great, they reach out to us if there are any changes in the care plan. They have excellent communication, and they're able to pick someone that's right on point on what we needed for my parents.

Shelley F_2

They could be more perfect. They make it possible for our mother to be at home.

Rolfe K

They take care of my parents while I am not there. We get a lot of replacement people on the weekends.

Anonymous_7547

They are very helpful. They take the time to do things and respect his therapy times. It's more than decent. I am not sure what they could do better at this time, though.

Judy H_23

My aid is very good and respectful. I like that they do check on me from time to time. They call me. When I had my surgery, they sent me a card.

Vicki D_4

As far as I know it's good, we rely on them and we have not had any problems. I like that they keep us updated on caregivers if something is not going to be normal.

Carla F_4

They work with you, provide care and anything you need, they will help you. I like that they have been very good, they always provide service and I would recommend them, I like them. If I need to make a change, they work with me.

Edward M_25

It has been a positive experience because the caregiver is very kind and helps me a great deal. I would recommend them because they are very attentive. They will call and inquire about how I am doing.

Ruth C_21

The services are important because the caregivers take care of my husband, and that gives me a break. I like the caregivers this agency has. They are nice and helpful.

Erika S_2

They have helped the most with providing quality caregivers to come out and support. They could improve with better communication. We have a good relationship with them, but with this last service they had sitters, we had to go back to them to get information. It was not timely, we felt like we shouldn't have had to do that. There could be timely communication from the caregivers on what was happening at the time.

Raymond M_17

They gave me the right aide. They are very attentive.

Linda C_41

They are there for the client. They are very easy to get in touch with. It's very convenient.

Mirtha S

It has been very transformative in a positive light in her life especially with the consistency of the caregivers. I would say that this is my only home care experience but it has been even better than I have expected so I would highly recommend them.

Dr. T_2

They provide good home health workers. They are responsible and caring.

Marion K_2

Having someone there to help my mother is a big relief. I think that some caregivers need better training. Some are great, and some are not as good.

JudithH

They are reliable and on time. She does whatever she is asked to do with a smile. She is intelligent. They are very responsive. They are also helpful.

Anonymous_6164

The agency has helped us the most by providing me with caregivers to relieve me from some duties and in turn letting me work. We've had a couple of days of no-shows so the scheduling is hard so they could better that.

Carmela M

I am able to go about my life without being worried. They are very attentive to my concerns. They listen to me if I think a person is not a good fit.

Beth H_11

They help the most when my mother resisted care. They were consistently empathetic and helpful. I like the aides they send and they check in on the caregivers. I really liked the office person who helped me.

Roy M_7

The caregiver that she has is really good caregiver. They found us a good fit. I like that they found us a good caregiver. We had several caregivers that were not working out and now we have one that works well with my mom.

Linda G_24

They take care of him when they are here do all his needs. I like the fact that I had a concern, and they were very responsive.

John M_75

They helped in a time of crisis. They are responsive.

Jean G_11

When my father was discharged I wasn't able to take off I had to be there for him to care for him, this has given me time back because the quality of care is so great. The staff has been helpful and it is easy to change our schedule.

Scott L_5

They keep an eye on her and they help her shower. they have always been informed of any issues that arise.

Justin B_1

They put her mind at ease. I like that they were willing to change the aides, they were quick to make those changes.

Anonymous_4907

The two people that have come are confident, knowledgeable, and kind. They are easy to communicate with and they are very reliable.

Susan C_47

Lucile is getting back to where she was before she got sick. She has been helped a lot and now she is doing everything on her own. They were very informative when I asked questions. I went with them base on recommendation.

James P_10

They are very caring and thoughtful workers. I like the consistency, reliability, and the good communication.

Lois S_12

We use the aide or nurse twice a week, and the aide helps the client to move around and get to appointments. I like how they are very friendly and available to talk.

Carol B_40

The aides that she has assigned to her is superb. She has been wonderful. She treats Ruth with dignity. Lorraine is the Monday to Friday. I would like Lorraine and the Weekend Nurse to know they have good ratings. They have been terrific, they kept me informed every step of the way. They call me all the time.

Diane L_7

The services have been a high impact because we have an aide that comes during the week to help Catherine stay active and mentally fit. I would recommend Right at Home because they are reputable, dependable, and they listen when I have concerns.

Lynn P_8

They tried their best to alleviate the situation for me. They bathed her and gave her something to eat. I felt like they were compassionate about my situation.

Joanne S_5

They have been overall very good. The services have been a high impact, because he has needed someone there to keep him safe, make sure he takes his medications, and to give him companionship needed during COVID-19. One of the concerns I have is the number of changes to the caregivers. They have been fairly regular and nice people, but it's difficult when someone in their 90s has that kind of change. I understand it's difficult to find caregivers, but there has been a turnaround which is a concern. When they put in a new caregiver, there needs to be more guidance in terms of Rudolf's situation.

Nicole A

It takes away some of the burden. It gets things done and gives someone to look out for it. It gives her someone to connect with, be around, and socialize with. We really love our caregiver, she is great. We have even gotten really great feedback from other doctors about how great her caregiver was. There was one time when a doctor told me that he had seen a lot of caregivers in his career, that we really had a great one.

Eileen

I'm working with Right at Home. They're like saviors. My friend is 90, and she is very, very difficult, and they're amazing with her. What happened was my friend was on her own in the apartment; she lives by herself. She fell and went to the hospital, and the hospital said, 'You can't go home alone, you need 24-hour coverage.' We hired Right at Home to come and do that. I interviewed them before that in anticipation that we might need somebody to come in, so I knew of the organization. I was impressed by the interview, so much so that when this happened, we just called Right at Home and they got people to come in 24 hours. My friend got better and so we were able to cut that back. Now, one of those 24-hour people has continued to work Monday through Friday seven hours a day. This woman is wonderful. My friend loves her. She's really terrific. She absolutely loves this woman that is helping her now. She's very, very comfortable. I know that more and more she allows the caregiver more exposure to her needs, so it's very good really. Also the staff at this particular office in White Plains are really superior. The way they handle everything is just incredible. I can't compare them to anyone else but I don't really need to because they have been so helpful to me just having to deal with a person that has dementia. They'll spend time on the phone with me; they really are terrific.

Carmela

We're working with Right at Home. They're very good. My mother just needs the basic services. She got daily assistance like help with meal preparation, light housekeeping and just getting herself ready, washing, bathing and that sort of thing. She is very comfortable with them. We have a very positive experience. They seem to be very professional, they're very in-tuned with what our needs are. We're very happy. I'm happy to recommend them.

Nicole

Our experience with Right at Home has gone really well. We really love the caregiver that my mother has. She has been wonderful. She helps my mother out around the house, she takes her to doctor's appointments, they do activities together, and she makes sure she eats and takes her medicine. I'm very comfortable with the caregiver. hey're very hands-on and easy to reach. They're very accessible. I can usually speak with somebody right away but if I can't, I know that they're always going to get back to me as soon as possible, which has always been the same day when I reach out. That's one thing that's been really great; it's one thing that I really appreciate. There was one time when my mother had to go to the ER. The ER doctor called me the next day to follow up, and she said, 'I want you to know you have a really good home aide. Trust me, I see a lot of them.' Our caregiver is really, really good. We already knew she was good, but it was great to hear from a doctor who is comparing it to what she sees on a regular basis. It was really nice to get that phone call from the ER doctor to give her thoughts on the caregiver.

Matt

The person I was dealing with at Right at Home has been a fairly regular resource for me as he has tried to stay abreast of the situation and wondering whether we are able to use his services or not, and so he kinda kept in contact with me. He also seems to be very knowledgeable and seems very caring. I really like dealing with that person. Before not really knowing my way around this kinda thing and having somebody who is really helpful is really helpful. In fact, we had a situation back in August where we were going to need him to supply 24/7 care for my dad. I was coming to him in super short notice because the person we had hired privately quit on us and we needed somebody fast, and he was able to line two people up pretty quickly. Then my dad fell and ended up in the hospital, so we never got to use those people. It's good to work with people who want to be helpful and know their way around the way laws work and all that stuff. It's hard to stay on top of it but to have a professional who is staying on top of it and is very willing to share their knowledge, I very much appreciate working with them.

SV

I think Right at Home does a wonderful job for my aunt and uncle. Our experience with them is very good. They're very helpful and understanding. They do a good job. It costs a lot of money but these things do. They help with ADLs. The caregivers are very nice. They're very good. They're very kind, they're understanding, they're helpful, and they're very personal. They're not a cold corporation.

Laurie

I have been using Right at Home for 19 months now. They're actually caring for my mother. They provide help with cooking, light cleaning, making sure that she doesn't fall, supervising showers, and all that kind of things. My mother was kinda resistant to the idea in the beginning, but she needed to have it, so she had to get over that, but that's her style. She gets along with them just fine. They're very good with working with the families and with working through any issues. Things are always fluid. They seem to be fairly fluid with what they can do, too. They're good.

FN

We only used Right at Home for a few weeks before my dad was hospitalized. His care requirements changed after his last hospitalization, so we're actually not contracted with them any longer. The experience with Right at Home was OK. They provided an aide for five hours six days a week. We had one primary caregiver and she was fine. It was our first experience, so we had nothing to compare it to. The only thing I would say is there were some last-minute requests for time-off that we had to cover, but once we said we needed more time to accommodate that sort of thing, it cleared up.

AW

Right at Home was absolutely fine. They were very professional. Their workers were right on top with everything. We're very satisfied with their services. We worked with them for about two to three months before my mother was moved out of care. We're not working with them now. The workers were professional, compassionate and stayed on top of every problem that we had.

Donna M_17

They are on time, and they help her with everything I have asked them to. They always keep in touch with me. The woman that works there helps me out a lot.

Terri M_6

Her aide is wonderful. She can tolerate my difficult mother. They could have more open communication.

Robert "_1

It took a burden off of me and those who were trying to take care of my loved one. I like that they are very professional.

Jean S_13

Before my brother left, the caregivers were excellent and caring. I like that they have good quality caregivers.

Donna S_15

They have helped his daily life improve exponentially. I like that they are very responsive, and gave us a very good person.

Anonymous_2635

It took us a long time to find someone who is committed to my grandfather. They do have personal interactions, and they are on top of things. They address and handle my concerns personally.

Dr. T_1

They have helped her the most by providing quality people to be her home aides. I like that they are flexible, responsible, and they have always had good service.

CRoberto

The team at Right at Home Westchester went above and beyond to help us get the immediate help we needed for our uncle. Their compassion, understanding and professionalism gave us the comfort and trust we needed at a time that was very difficult. Thank you for all your patience - you made us feel that "family" was taking care of family.

Anonymous_2113

They sent us a very good lady. I like that they are responsive.

Carol M_11

It makes the quality of her life a lot better. When we first started using them, it was a little unorganized. The current caregivers have been outstanding.

Greta F

They did everything that we asked, they were life-savers. They were absolutely perfect people to have. They were extremely reliable and always available.

Marian W

I met Mary from Rightathome after the agency was recommended to me by a local Office for the Aging. I needed to find care for my fragile, aging parents at very short notice between Christmas and New Year. Mary and the entire staff were supportive, patient, compassionate and efficient. My parents were lovingly cared for by the lady who was sent to us, she kept me updated and was very gentle with my parents. She lived in for the week and was conscientious in her care. Even after my Father passed away, Mary occasionally calls to see how we're doing. If I ever have the need for home care again I won't hesitate to call Rightathome.

Christine Ro

Right at Home Westchester solved our care problems for my mother. We felt that the caregiver assigned was a perfect match for my mother and my mother looked on her as more like a friend than a caregiver. The caregiver met all of our mother's needs and was creative with the meal choices and her suggestions were very helpful to my mother and our family. We felt so fortunate to have the caregiver from Right at Home. But that is only part of the story. The office was so helpful and attentive to our family needs. Mary walked us through the process and stayed close to the family to make sure things were going well. There was never a question that went unanswered. Our family could not be more pleased with the partnership with Right at Home.

Amy L

Right at Home is a wonderful agency!! they have been providing caregivers to my mother for a couple of years now. Moms needs vary from time to time and Right at Home has always been very flexible and accommodating as to hours and level of care. Their caregivers are kind, professional, friendly and reliable. Right at Home has been able to find a caregiver for us in last minute crises with little advance notice, such as this past Labor Day weekend. Mary and Rashida are always available, patient and ready to help in any possible way. My mom and I HIGHLY recommend Right at Home!

Donna S.

The placement of your caregiver Nelly was a perfect match for my 91 year old mom. Nelly is thorough, kind, patient and gentle in caring for my mom and professional when interacting with the family. She is a careful listener and skilled caregiver indeed! Thank you Right at Home Westchester.

satifiedrob

I needed help with my 95 year old mother who did not wish to give up her home after searching and interviewing agencies I decided to go with Right at Home Westchester between Lou and Mary I knew that I had found the best for mom. Both Lou & Mary were special people & took the time to find the perfect caretaker for mom who was hesitant with the program at first but the caregiver Jackie was so kind,professional and above all caring they soon developed a bond as well as a trusting friendship. Everyone @ Right at Home are truly caring and knowing people. When I told them that I was moving mom to live with us they were quick to get us connected with there Long Island office who were ready to offer the same level of service without any lapse of time that's a professional organization unfortunately mom passed before we were able to make the move. If you need a agency don't hesitate to call Right at Home of Westchester and rest assured Lou and Mary are simply the best and your loved ones are in the best hands. Possible thank you Lou and Mary. Robert L

JeanAndJim

Our caregiver, Sasha, was extraordinary. She was wonderful at figuring how to be helpful without being intrusive. She was a great worker and the care she provided was much appreciated by the family.

EllyS

I am a past client of Right at Home services. Right at Home was highly recommended to my family by the assisted living facility where my elderly parents lived. We decided to get help for my father about a year ago when it became too difficult for my mother to care for him alone. as he had late stage Parkinson's Disease with dementia. Vincent, the Right at Home aide came every day, all day and stayed with my father in the memory care unit of the assisted living facility. He took my father out for walks, laughed and joked with him, helped with eating, toileting, dressing and most importantly he helped facilitate my parents spending as much time together as possible. My family is so appreciative of his kindness and competence. He went the extra mile every single day – helping my mom, the staff at the Bristal, and even other residents – just as a good human being – never taking anything away from the tremendous care and attention he gave to my dad. Besides the care he provided in my parent's home at the assisted living facility, Vincent came to our family functions, parties, dinners, etc and was always a huge help and so incredibly kind and compassionate. He made my parents’ last days and months easier, always treating them with respect and preserving their dignity. I am grateful to Vincent and Right at Home for their dedication to making my parent's lives easier and for providing me with the comfort of knowing they were in good hands.

Irene Rokee Mangiacotti

My mother was recently hospitalized. As we were planning for her discharge, a social worker at the hospital recommended Right At Home as a reputable agency that could help the family with her care at home. I believe that mom recovered more quickly at home than she would have in a rehab setting. The health care aides sent by Right At Home were professional, caring individuals who treated my mom with empathy and respect. With their help we were able to help my mom to regain her strength and rebound quickly from her medical set back. Mary was wonderful at pairing caregivers with my mom's personality and made scheduling stress free. Our caregivers including Trudianne, Rhonda and Kimone were fantastic. Rashida has a wonderful phone presence - even her voicemail message Gave me confidence that they were there to help! I would not hesitate to recommend Right At Home to other families who need with care of their loved ones at home.

Richard Altman

Excellent homecare provider with special concern for their clients.

Joan & Peter Becker

Right At Home Westchester managed a substantial share of the physical care, emotional comfort and household needs of our aged brony relative. We highly commend the entire staff - management and the home health aides - for their compassion, reliability, flexibility and all around professionalism. The operation is smooth and responsive. Their attention is personal, kind and tuned to the needs of a lively mind but failing body. We wish all families the same good experience.

Leslie Wiles

The entire staff at Right at Home Westchester is extremely professional and caring. They accurately assess the client's needs and then match the caregiver to the client based on individual care needs and personality. They provide flexible staffing which can be adjusted to meet the client's changing needs. The caregivers are competent, well trained, reliable and compassionate, and truly interested in helping in any way possible. It is truly appreciated being able to contact them on a weekend to ensure that my Dad could safely transition from the rehab facility to his home. I have been a nurse for forty years and I have been consistently impressed by the level of care and compassion of the entire staff at Right at Home Westchester. My Dad is doing well at home because Right at Home has been there to provide the care that he needs to continue to live independently.

Larry Mark

Your services are dependable!!! Thank you. Your services are also wonderful and we are very pleased with our caregivers.

Cathy102791250

R.A Home gave our patient the best home care possible. They knew exactly the right person to place, and they work with a different home care situation. We were very pleased with their wonderful care, kindness, and concern. They were constantly in touch and never kept us waiting for assistance. Thank you Lou and Mary for helping us through a difficult time.

Linda97550850

After my mom passed away and my dad fell, I turned to Right At Home Westchester for help. Lou and Mary worked with me on scheduling and finding the right person for my dad. They did it on the first try when they sent Yvonne. She not only stayed at dad's appartment. When dad fell again, she was my eyes, ears, and spokeperson at the hospital and nursing home. She is a great comfort me since I work full time. She is a very loving and caring person. She is truly concerned about anything having to do with my dad. She has taken him to the doctor's appointments, grocery shopping, and even introduced him to Jamaican food. I don't know what I would have done without Right at Home. They are there for me. For all of that, I say thank you.

Francis6

As my parent's caretaker, I have always been apprehensive to let anyone other than mother, brother, and sister take care of my father. This all changed the day I met Lou and his company Right at Home. Lou assured me that he would be able to help us with my father's care and that he had qualified and trained caregivers who would meet our needs. Boy was be right! All of the caregivers that Right at Home has sent to take care of my Father have been wonderful. Caring, loving individuals who have made him feel important and have improved my Dad's overall health also they have been a tremendous relief for my Mother. She is less stressed and feels great. Thank you for your wonderful service and care.

Carol96335450

Right at Home has been a pleasure to work with right from the start. They definitely put us at ease and we are very happy.