Right at Home Eastern Queens

Nancy A_24

I have a hard time moving around so they help me. They have been reliable and truthful.

Daniel D_10

My parents need help, so in certain parts of the day they are in good care. They are responsive if I ever have questions or need any info.

Henry L_2

She is here 3 days a week and it's fine. We are very happy with our caregiver, she does what ever we ask her to do.

Loretta B_4

The agency has provided excellent people. The agency is very accessible and responds to questions.

Lorraine M_4

They've helped me the most by taking me to my doctor's appointments I'm satisfied with the care I'm getting.

Ophelia K_1

It relieves pressure on us. The people they send are competent with their duties and reliable.

Francis P_5

They selected a very qualified person that knows what she is doing. They come very qualified.

Gail Y

I couldn't do without the services. They help me with bathing. The girls are wonderful.

Martin S_5

I don't have to take care of my mother myself. They keep me informed and provided an excellent caregiver.

Maryanne M_1

He has 24 hour care and that is what he needs. They help by transferring him around. I like that they are taking care of my father and he is happy with them.

Evon L

It helps relieve me from some 24 hour care situations. I like that it is easy to communicate with them and they have been able to provide me with people I like.

Eneas A

They could make my life easier by talking to the caregivers and tell them how to speak to the clients they are working for. The caregivers shouldn't yell when they are angry. Sometimes they lose their temper and get angry quickly, but I try to control it since I like the people and am the same way. I like the owner very much, she is wonderful.

Allan F

They take care of her and keep her clean. They have had very good services and they are very communicative.

Mary E_21

The provider has helped the most providing an aide. It is beneficial to my husband's health. I would like improved communication.

Carol W_28

If no one could take care of the client, my life would be terrible. The caregivers are professional and helpful.

Mark D_11

It makes a difference in my quality of life as I am almost legally blind. Right at Home is reliable and they charge me weekly for care properly. When I call Right at Home, I get someone to speak to me and they are a responsible organization.

Richard F_11

They clean, and if he has an accident they help me with that. I haven't had any trouble with them and they are very nice.

FRAN C

It makes it easier for our whole family to have someone care for my father. We like the quality of care they provide for my father. The caregivers show up on time and wear masks.

Regina D_1

The people that are assigned, you can choose the people but we have to rely on the office to make sure that they come according to what we need. The billing is very good and the paper work flows very well.

Anonymous_5428

They help with things like engaging him and they show him photos of his past. I really like that they have been really flexible with us.

Laurie B_9

She is reliable which makes my life easier since I work. They provided a good aide who mom is happy with.

Kenneth L_3

For my father it is definitely a positive, even though my father is difficult they do a good job with him. I like how they had a nurse and an aide come to visit us first, and we had an initial meeting, and they keep in contact with us on the phone, if we need a guy to come that day.

Anonymous_4186

I don't have to worry about my mother with the caregivers. They are reliable.

Jay P_1

It helps a lot to have someone from Right at Home check up on Irmgard and make sure she's following her care plan from her doctor. All the aides we receive are reliable.

Debra T_4

The people who they sent were good. And when you call they get back to you quickly or transfer me. They are easy to talk to.

Harry F_4

They react to my questions and needs very well. But they could be better with that even. I like that have had no problems and everything I have gotten has been great. I do not have enough experience with them to rate any higher.

Lucille M_1

I have problems with balance and the aides make sure I take my walker with me. They get all my meals so I don't have to get up and down. They help me whenever I need them to clean something up. Someone has to be with either of us at all times. The cost is exacerbated by the things we can't seem to get done. I'm also not sure how they're billing us for the care. Last week I had to have a doctor and the doctor copay is twenty dollars and we ran up a bill of over four hundred dollars.

Grayce F

She does my shopping and she cooks for me. I am satisfied with my caregiver. She is pleasant.

Ed S_3

My husband is very happy and that's what counts. I like the person who they have taking care of my husband.

Marcelle C

I need someone to come every morning. I have only had them for about 2 months now but I am satisfied with them.

Anonymous_4197

They were necessary. They make sure my mom gets her medication and food. They don't do enough. They come over and watch TV with my mother a lot of the time.

Ethel S_1

They make my life easier and my caregiver is very wonderful. I like the help they give me and the caregivers they send me.

Linda L_19

The most helpful part of the care has been the caregiver. They were also able to supply another caregiver when she couldn't come out one time. I like that they follow through, check up on things, and I have a wonderful aide that has saved my aide.

ReviewerAAT0331B

I'm using Right at Home Eastern Queens. I get the help needed inside the house, but I need the aide to drive my parents to some of the doctors' appointments. However, none of the aides can even do that, and they can't even roll her up and down the ramp. They oversold their capabilities in that respect. The cost is comparable with the other providers. They do light cleaning, help with bathing, walk them around, organize cabinets, and do personal grooming, which is the most important thing. They're very good aides. One of the positive things they do is provide services to on a discount for going back and forth to the hospital and the doctor. They also have a good RN case supervisor.

Cynthia W_2

In her case, I don't think it made much of a difference. There was nothing they could have done. I like the fact that they had the Family Room where you could go online and see in real time who was coming that day. I liked that you could schedule tasks if you wanted to.

Anonymous_pvj

They do everything I need when they come. They help with cleaning, particularly with cleaning the floor. I've recommended them already. I've never had any problems with the company or their services. Everything with their services has gone smoothly.

Ina R_2

They have taken a big load off of my shoulders. I like how they have very good quality aides to take care of my wife.

Barbara L_17

The beginning was rough with them constantly calling us. They could not handle the dementia, but then they got some aides that could handle her. I had some really bad aides at the beginning, but then we got some good ones that were great. It is hard in the whole industry, to keep good aides, as well.

Debra H_1

They are a compassionate companion for my loved one. They have good communication and are good at getting the aides.

Anonymous_883

It was no break for me like it was supposed to be. It was not helpful for me when I had to redo everything. There was always something I needed to fix after they left.

Diana P_1

When we needed them, they were available. They were very reliable.

Utta K

They are always available in the event that something happens and the regular aide isn't able to come in. They offer pretty good care.

Janine (

My loved one wouldn't be able to stay in the house if she didn't have the services. The services are customized to the client.

Marie P_1

The caregiver stayed overnight and my grandfather slept the whole night. They was very quick turnaround. They were quick to respond and they were very understanding.

Virginia L_4

I wouldn't be able to manage without them. Right at Home can always get someone to come in.

Stephen F

They helped her with her bathing. They are the best home help aide service that I am aware of.

Clara M_1

It helps me because one of my problems was being able to go to church on Sundays, and the person that comes on Sunday always comes on time and it allows me to go to church. I would tell they are responsible, and if they have problems coming they have a good back.

Gertrude S

It saved me. I am not able to be here, and they were here. They were dependable.

Miriam N

They help me take care of myself. They don't get in my way. When I need somebody, they look into the people that I want and match that. They wouldn't just send anybody. If I don't like somebody, they will change the person. I have to relate to somebody that takes care of me.

Anna F_1

They were very helpful for me. The coordination of the aides had some miscommunication.

Donald W_3

The caregiver does the laundry for us which that is very good, and the caregiver is a very nice person. There is nothing but good service.

Fay G_1

I couldn't do anything if I didn't have them here. I would say that the aide I have is the best.

Carol T

The care that they provide makes it easier for me so I don't have to be there every day or every other day. I only have to go there once a week. They have caring people working for them that are well suited for the job they're undertaking with my loved one. They're kind, compassionate, and the office is always in contact with me. The nurse comes regularly to see if there are changes and the office staff is very friendly.

Peter O

I am old myself and I need someone to take care of my husband. The provider is good and anytime I give them a call, they help me out. Also, the aide is thorough.

Joel L

They could have had a greater attention to detail. They're very efficient and dependable.

Madelyn G

Everything has been made easier. I can't walk too well, so she does everything for me that I can't do. Everything has been wonderful. I have had a wonderful woman taking care of me.

Diana S_6

I do not like when they charge me for the miles when taking me to the doctor. The woman that is taking care of me is wonderful. She is caring and I am very happy with them.

Dominick R

They comforted me by walking with a smile. Everything was so wonderful. They did everything. Honestly, I couldn't think of anything better that they could have done.

Kathy P_7

It has enabled me to keep my dad at home. Without their care, I wouldn't be able to do that. They are very efficient, and they are accessible. If there's a schedule change, they let me know, and I can access the schedule online.

Socrates S

They provided well trained individuals. The services met, if not surpassed, our expectations.

Anonymous_dZm

They were easy to work with, from the caregiver to the people in the office staff. They were friendly, and they helped us.

Shirley G

The caregivers that they select are very good. I have a very good aide. They make me not have to do anything. They do it for me.

Anonymous

The person who does the scheduling really tries to accommodate my loved one's needs as far as placing aides. It depends on the aide. There could be one aide who's awful and needs to be replaced, most of them are good. They have helped by being good company for my loved one.

Rosalind S

I'd tell a friend that Right at Home caregivers come promptly and know what to supposed to do. It's an advantage having Right at Home. The caregivers fold clothes, wash the dishes, and keep the sink clean.

Vera W

I would recommend Right at Home more towards the end of the care than at the beginning because the first few caregivers sat around a lot and did not work. The later caregivers were much better. Right at Home made my life easier because the caregivers were able to provide quality services that my loved one needed done.

Rosalie J

Right at Home has very friendly people, and they are quick to call me back. They have good caregivers working for them. I appreciate the fact that because of Right at Home, I have some sort of break from taking care of my mom.

Donna M

Right at Home has high quality caregivers. Right at Home's services have made it so that I can carry on with my life and not worry about my mother.

Clara M_3

The past two days I needed someone they didn't come, but overall the caregivers are always on time. The services give me the opportunity to rest, and go and do activities, and I know my loved one is being cared for.

David R_9

I was very disappointed by the way Right at Home covered my loved one. There was an aide that came in 5 days a week. They couldn't come on the weekends, so we needed someone to come on the weekends. We could never get continuity with the caregivers on the weekend. It is very unsatisfactory for someone who is ill, to deal with new people everyday. Right at Home looked after my husband. The aide took him to dialysis and drove him back. She assisted him in dressing because he had shingles.

Provider Response

Bernard N

My recommendation depends on the caregivers Right at Home sends. One of the caregivers the agency sends I like, and she has higher qualifications. Right at Home's impact is fine on my life. The caregiver does things that I cannot do, like grocery shopping.

Dolly R_1

I would definitely recommend Right at Home. I am very pleased with them. The caregiver for my loved one does everything for them. The care from Right at Home has really eased my mind. It has taken a burden off of me because I do not worry about my loved one being alone.

Elaine P_2

Right at Home has impressed me by giving me nice caregivers who give excellent care. Right at Home helps me because they do everything I want them to do, and they do it quickly. I like how quickly they work.

Elizabeth K_3

Right at Home does good follow-up with the care they provide. They send people out to check, and make sure that everything is going well. It is nice knowing that someone is with Frieda, and that they will help her with cooking and other tasks she might need help with. It is comforting knowing that someone is making sure she is safe.

Anonymous_487

Right at Home is expensive and I wish people would call me from the office to see how things are going. Right at Home sends a nice caregiver and they are pleasant and reliable.

Anonymous_488

I would tell my friends that Right at Home has had some issues with matching the client with caregivers. Right at Home could have more interaction with the clients.

Kathy G_1

Right at Home tries to match up the caregiver to the needs or requests of the client. Right at Home has made life easier by allowing me to get out of the house, and the caregiver is very kind, caring, and patient with my husband.

MonroeB

Right at Home is very caring, and they do a great job. Right at Home takes care of my husband very well. Most of the care that Right at Home provides I can't do, so they help out a lot.

Helen M_7

The services give me some time off.

Ellen R_2

Right at Home is very attentive, and if there is a problem, they are always ready to listen. The service makes it so I haven't had to do everything.

Karen M

Everything has been fine with Right at Home, they have been very helpful along the way. The caregivers help the client with everyday activities, like going to appointments, making meals and going grocery shopping.

Teresa M_2

Right at Home is attentive. The communication is there as well even though some of it is lacking on my part. Since the staff has changed, I don't feel their communication is as good as it used to be. Right at Home alleviates the stress and the anxiety, knowing that my mother is cared for. My mother's companion is wonderful and has a good handle on how to deal with her.

Clark M_1

Right at Home has given me caregivers that work well. The caregiver that comes to my house completes a lot of the activities that I want done without me having to constantly repeat it.

Caring2451

I’ve tried Right at Home for my father and was not really happy about it. The nurse came in and evaluated my dad. We were happy with that, but when we asked if there was a charge, he said there was no charge. However, then we got a bill for $125. We only used Right at Home for one day because we were not happy with the person that they sent. It wasn’t a good match, so we don’t want to use that company anymore. They also made you pay upfront, and we weren’t happy with that. They said you can cancel anytime, but they didn’t say that if you cancel within 24 hours, you have to pay for the nurse's visit.

Provider Response