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Matrix Home Care Services Of Nm Las Cruces, NM

1100 South Main Ste 103, Las Cruces, NM 88005

(800) 558-0653 (Caring Family Advisor™)

4.1

(11 reviews)

Offers Home Health Agencies

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Reviews of Matrix Home Care Services Of Nm in Las Cruces, New Mexico

4.1

(11 reviews)

    SissySmith727

    5

    June 29, 2024

    I am a current client of this provider

    The nurses and therapists at Matrix Home Care Services of New Mexico are the best I have seen. They are very responsive, and took the time to explain the insurance process with my mom (an Army Veteran) and I. They saved us countless afternoon in the ER by having their on-call nurse come to see mom instead. We love the fact they are RN and Disabled veteran owned and operated. We are currently working on signing up for the VA Homemaker program to get some additional help for mom while I'm working. Our family recommends Matrix every chance we get.

    Nanasgirl2

    5

    November 10, 2023

    I am a past client of this provider

    Matrix Home Care Services of New Mexico provided wonderful care to my nana in her final days. Nana's dementia made her tough to handle at times. The Matrix nurses, therapists, and caregivers were incredibly patient, understanding , and flexible. The new administrator handled and concerns that popped up, and answered all of my questions quickly and accurately. My whole family would recommend Matrix Home Care Service of New Mexico for families needing assistance with a loved one.

    Tracy

    5

    September 23, 2023

    I am a current client of this provider

    The VA hired Matrix Home Care Services of New Mexico for Dad. The agency is good. The care depends on the individual givers. We've had a couple of them and they've mostly been really good. Overall, we've been very pleased with the agency. They assist with his activities of daily living. We picked the schedule and that's worked out well.

    Grace 22

    5

    July 22, 2022

    I am a past client of this provider

    Matrix professionals did excellent with my aunt. Management cares about their employees and what is going on with each patient. I would recommend Matrix for the care of your love ones.

    kojengi

    1

    February 28, 2022

    I am a current client of this provider

    Extremely disappointed in the lack of professionalism by the management, along with the constant difficulties finding consistent quality of care with the fast turnaround of staff.

    manda9

    5

    June 28, 2018

    I am a past client of this provider

    Highly recommend Matrix! My grandmother was given the upmost care and attention.

    Josiah Jo

    5

    May 8, 2018

    I am a past client of this provider

    The staff was very understanding and courteous regarding our needs and helped get my grandma's wounds healed and always communicated with our family regarding her care. We were educated regarding the different medications my grandma was prescribed. The nurses would show up on the day and time that was given to us the week before. I would personally like to thank the entire staff for the time they took to explain the treatment that was being done at that time. I would recommend Matrix Home Care to anyone. Fantastic Job!!!

    kgar2345

    5

    May 8, 2018

    I am a past client of this provider

    My mother is a previous patient of Matrix and our experience was absolutely wonderful. The Nurses, physical Therapist and office staff were very helpful. The nurses always arrived on time and provided excellent care to my mother. Matrix was always responsive even after hours when my mother was feeling ill, a nurse came out to see her to make sure she was ok. The nurses also were very accomadating when we had doctors appointments. I would highly recomment Matrix Home Health to anyone seeking quality care for their loved ones.

    screen12

    4

    May 8, 2018

    Other

    This homecare company is very loyal to their patients. I had my mother in law in this company and she couldn't be any more happier. Their office staff is willing to help, their licensed personnel in the field are so caring as well. We have been very pleased.

    millie.t

    1

    October 19, 2017

    I am a past client of this provider

    The worst home health company I've ever encountered. The owner is rude and abrasive and is all about money and could care less about the patients. She tried to force my mom into keeping services after my mom didn't want them any more. I would never ever recommend Matrix to anyone!!!

    Caring77257050

    5

    February 26, 2014

    I am a current client of this provider

    She’s had a very good experience with Matrix Home Care. She needs physical therapists and nurses helping out with her wound care but she doesn’t need personal services. She likes them very much. They’re always on time. She is very satisfied.

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    Medicare

    • Overall

      3.0

    Medicare Provider Number: 327202
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 98.3%
      Taught patient or caregivers about their drugs: 99.7%
      Checked patient's risk of falling: 100.0%
      Checked patient for depression: 97.1%
      Checked for flu vaccination: 81.2%
      Checked for pneumonia shot: 86.1%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 99.3%
      How often patients had less pain moving around: 68.4%
      How often home health patients had to be admitted to the hospital: 21.1%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 9.7%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Worse Than Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Same As Expected
      Walking or moving around: 77.5%
      Getting in and out of bed: 84.4%
      Bathing: 78.2%
      Breathing: 62.9%
      Wounds/healing after an operation: 91.0%
      Medication compliance: 63.8%

    About Matrix Home Care Services Of Nm in Las Cruces, New Mexico

    Matrix Home Care Services Of Nm is a Senior Care provider in Las Cruces, New Mexico that offers residents Home Health Agencies services. Contact Matrix Home Care Services Of Nm for more details on services and rates.

    Map of Matrix Home Care Services Of Nm

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