Home Instead - Las Cruces, NM
605 N. Water Street, Las Cruces, NM 88011
(800) 558-0653
Verified Partner
4.9
(15 reviews)
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Reviews of Home Instead - Las Cruces, NM in Las Cruces, New Mexico
William
5
|
May 31, 2024
We've been using Home Instead - Las Cruces, NM six days a week for about two years now. There have been some staff we liked and some we didn't like. They'll change it if we're not happy with a particular person or if that person isn't happy with us, but the people we have now are like family. They're terrific. They do everything. We have a woman coming in on Sunday, from 4:00 to 7:00 to cook dinner. The two women we have now have families. They're very friendly, have a great sense of humor, are always on time, and are always interested in making life better here. They ask me, "Do you want me to do this?" "Do you want me to do that?" One of them has been with us for about two years and it's almost like having a daughter around. Communication with the agency is good.
Tracy
5
|
September 23, 2023
Home Instead-Las Cruces, NM was very good. They helped my dad with his activities of daily living like helping him get dressed, getting him in bed, getting him out of bed, and going to the bathroom. The scheduling and billing were really good and we were very pleased.
Carl
5
|
March 18, 2021
We have Home Instead Senior Care as our in-home care provider for my mom, and so far they are fine. They're helping with the bathing, preparing meals, bringing laundry, and cleaning. The caregiver is nice and it's working out for me.
Jean B
5
|
August 21, 2020
The caregiver is wonderful! Very knowledgeable, professional, and caring. She is really helpful. Very satisfied with Home Instead!
Kris C.
5
|
July 22, 2020
The caregivers provide 24/7 care for my dad which includes meals, medications, laundry, hygiene, cleaning, help dressing, toileting and companionship. Heck, one guy even takes my dad out fishing! He thrives with routine and consistency and Home Instead provides that. Caregivers are professional and see to all Dad’s needs! The agency welcomes communication and handles issues in a timely manner.
Pamela Dixon
5
|
April 15, 2020
My mother has been a client with Home Instead for I believe 3-4 years. I have had the best relationship with Home Instead. My mother was very particular and she was not that social, but she developed loving friendships with all her caregivers. I also was a phone call or text away from the office/owner of Las Cruces Home Instead....they always responded and helped with so many changes that happened to my Mom. She was in & out of the hospital & rehab and they were able to go with her everywhere while I worked. I would recommend them to every single person looking for a caregiver for a loved one. Buffy and her entire staff are amazing and have become family friends. My mom passed away a few weeks ago and I received calls & cards from the entire staff!! Please keep them in mind for the best caregiving agency in Las Cruces!!!!
Dr. Worthington
5
|
February 7, 2020
Top marks for Corina! Very smart, exceptional worker, very fast and knows what to do!
Rosa Beam
5
|
December 19, 2018
We have been very satisfied for 4 years now with their in-home care taking service. Would highly recommend.
nmgrandma
4
|
October 23, 2018
Home Instead provides caretakers to help my husband with a few personal tasks and companionship while I am at meetings, lunches, or shopping. With one exception, caused by miscommunication, the staff has been on time. Josh has been a joy for my husband, listening and giving feedback while I am out. He has always given me a full accounting of all that transpired while I was out. The office staff has been very responsive to my requests.
Cheryl
5
|
July 25, 2018
The caregiver from Home Instead has done a beautiful job taking care of my father. They provide meals and take him anywhere he needs to go while I'm at work during the day. She does a wonderful job of visiting with him, taking care of him, and keeping him engaged and active. So far, it's working out really well. They're fabulous.
eugeneh
5
|
November 22, 2017
Home Instead provide services for a family member of mine. Caregivers arrive on time and perform the duties outlined for them in addition to spending quality time with client. This service provides much needed respite from my daily duties as a full time family caregiver.The administrative staff is attentive and helpful with the design of our individualized program. billing is simple and conforms to agreed upon services and schedule with no surprises.
sgs1
5
|
November 2, 2017
The flexibility and reliability are a great benefit!
Connie Nissen
5
|
October 18, 2017
Feel secure in leaving patient with caregivers sometimes up to 5 hours.
Leppardmom
5
|
November 8, 2016
Home Instead is always available to discuss concerns, work with me and my parents, as well as with my daughter - as we both attempt to provide caregiving services to my 92 year old parents. Without Home Instead, and particularly Marianna and her wonderful skills, we would be lost. They truly help families that want to stay "home instead."
Peggy23
5
|
November 22, 2013
I used Home Instead for my husband before he passed away and I was very pleased with them. They were wonderful. We started using them in August. They came out to my house and interviewed me. They also asked me questions about my husband before I started their service. I had a caregiver come in for four hours while I was at work and I had them for companionship for my husband. They also helped him with his lunch, made sure that he took his meds on time and assisted him in the bathroom. I'm 100% satisfied with their services. I worked in this profession also and I was very pleased with them. They came to see me the day that my husband went into the hospice unit. They're just great people. Even one of the caregivers came to his funeral.
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Services and Amenities of Home Instead - Las Cruces, NM in Las Cruces, New Mexico
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Las Cruces, NM in Las Cruces, New Mexico
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance. Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead Founded in 1994 in Omaha, Nebraska More than 1,000 locations in over 10 countries around the world Offers in-home personal care, nursing care, dementia care and companionship for seniors Home Instead is known for its kind, well-trained Care Pros and individualized care plans Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety What Home Care Services Does Home Instead Provide? Personal Care Services With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include: Help with mobility, including standing, grooming, walking, and getting in and out of bed Medication reminders Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting Grocery shopping and assistance with other errands Light to moderate housekeeping assistance, including laundry Transportation to and from appointments or visits with loved ones Regular companionship Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client. In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health. Alzheimer’s and Dementia Care Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following: Assistance in establishing a stable daily routine Meal preparation Positive reinforcement Assistance with social skills Transportation to and from appointments, errands, and visits with loved ones Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs. Hospice Support When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours. Meal Prep & Home Helper Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers. Transportation Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout. Companionship Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities. What People Are Saying About Home Instead Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.” Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.” How Much Does Home Instead Charge for Home Care? Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area. When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area. Who Should Consider Home Instead? Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as: Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros. Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors. Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services. Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members. How to Get Started with Home Instead Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.
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