Ambercare Hospice, Inc. Albuquerque, NM

Burhans

My husband was a patient of Ambercare Hospice during the last ten days of his life. I would NOT recommend them. I found them difficult to reach and the nurse assigned to me was not helpful on the last day of my husband's life. I was told that because he had broken his hip, the OME had to be involved. Once his body had been removed from our home there was confusion as to whether he had been physically moved to the OME's office or whether he was taken directly to the Funeral Home. I had to call Ambercare the day after my husband's death to come remove the hospital bed and other equipment. I had been told that they would remove this immediately. Instead, I had to look at it for another 24 hours. My experience with this agency was not a good one.

CSmith8888

We were so pleased with the care Ambercare provided for our Mom during the last few days of her life. We used Ambercare in Los Lunas, NM. They went above and beyond our expectations, visiting Mom multiple times a day in our short time in Hospice. They not only were caring and respectful of her, but they were sensitive to the family as we processed the loss of our loved one. The nurse came in the middle of the night to help us change Mom when we didn't know what we were doing. They sat with her and held her hand even when all of her physical needs were met. The nurse sat with us after she passed and waited until the mortuary workers came. They checked on us several times after her loss and offered us grief counseling by their chaplain. The nurses were always on time and never complained about our calls or the work they were doing. Our nurse, Mari, was so personal and caring. She treated us like family. If anyone has to go through caring for a dying loved one at home, I would recommend Ambercare without reservation.

debrasue

Compassionate, caring, and highly skilled employees who go above and beyond the call of duty to serve their patients and their patients families. This is a company of excellence, integrity, and with enormous caring hearts for their clients.

Julia525584

I was aware of Ambercare through another experience that I had. They stood out and offered home health care like personal hygiene and had a nurse on duty three times a week. If I needed medications, I could actually go to the nurse, and they would review what my sister needed for the week, and I would get those medications as soon as possible. My sister became very incontinent, and she also couldn’t walk and couldn’t see, so they gave me a bed to help make her life a little easier. They were very receptive of our needs. They gave all of us comfort to know that they sent professional people who knew what they were going to make our life a lot easier. I would highly recommend them to other people. I had a good experience with them.

Maryanne 224

Ambercare was such a blessing to my family when my father became ill. The nurse spent time with us explaining what we could expect and addressing any questions that we had. If we needed to change medications it was hand delivered by the pharmacy so that we didn't need to leave the house. The person who came to bathe my father was respectful and kind. I have never been exposed to a hospice provider and making the decision to use a hospice was very hard for the family, however I can honestly say we should have had Ambercare come in earlier. The reassurance and guidance from them was invaluable. We had nothing but a positive experience with Ambercare and would definitely recommend them to anyone in need of hospice.

Gina R.

My dad was in hospice care for two weeks and the nurses and aids from Ambercare Hopice Care were wonderful and we loved them. They had a nurse that came over three times a weeks and also a aid to help him shower also three time a week and my dad liked them. They were very responsive. When my dad needed something in the middle of the night, they would be there in the middle of the night.