The Senior Company - Totowa, NJ

Mildred R_5

They help me with things I need. They could improve communication.

Manuel V_3

The agency has helped me the most with the care they provide, it is extremely important. I like the services the agency provides.

Sandra H_28

They are very kind. They take her for walks and to get her hair done. They are her friends. They have good administration. They are easy to deal with and my mother has gotten the care she needs.

Charles M_26

The aides are a good quality. They are easy to talk to.

Marty S_3

The staff is responsive and reliable. They are efficient and respond to calls.

Robert S_107

The caregivers are competent and necessary. The people who come are very good and if someone can't make it, they provide someone else.

Antonia Ty S

It has a big impact on her life. She needs more therapy. My wife is doing very well with their care.

Harold T_4

It has been a major relief off of my shoulders. The professionals who have been at the house have been outstanding and the communication with the office has been good.

Concetta M_1

They take care of my mother in a very professional manner. They bathe her, feed her, and provide companionship. They can provide dementia care and have multiple aides. They can do everything we need.

Miriam B_2

The best part about the services is the assistance that she gets. They have been able to provide excellent services.

Eugene C_9

I like that the aide takes care of me. I like that my aide has been wonderful.

Virginia S_25

They supplied an overnight aide. The aide that I had originally I really liked.

Anonymous_7640

The agency will regularly schedule the same person. This is key to her experience. The Senior Company has professionalism and great ability to hire staff.

Roslyn S

It gives me peace of mind. I like the follow through and the attention to detail.

Anthony D_7

It is easier for them to get chores done and have transportation. We haven't been with them long yet. They are providing companion services.

Claire M_2

Our caregivers are like family now. It's wonderful care that we're receiving. I like that they're always there whenever I have questions. They're efficient, experienced, and knowledgeable.

Frank B_15

It allows me to be far away. We depend on and trust them that they are there and watching out for Frank's welfare and happiness. Their dependability is good.

Philip S_5

Right now, they're taking care of all of my needs. I would like the agency to provide more clarity of what the charges are.

Rosemarie P_2

I like that I can live my life and my parents are happy. We liked the customer service and the caregivers have been great.

Beryl P

She takes good care of my mom. They made a very good match with the aide right up front, and they are very responsive to requests.

Elliot P

They helped me and my parents get our life back. We like the price convenience for us.

Ben S_5

My mind can be at ease. I love the girl that we have. We get all of our issues resolved.

Alice M_18

The billing could have been a little bit easier. I would recommend them more if we had the chance to interview the potential caregivers.

Concetta H

I was doing everything myself 24/7 before them, and that was exhausting and debilitating. I would recommend them because they are very communicative, reliable, respond in a timely fashion, have wonderful caregivers, and I don't have to worry about them. I like that when I each out with a scheduling issue, they are quick to help me and accommodating.

Anonymous_7679

They made this positive because of the consistency. I would recommend them because they are very reliable and have kind aides.

Diana P_7

The caregiver is perfect. They're building a friendship which is great. The caregiver helps out with laundry sometimes as well. The attentiveness is great. They take great care of my mother.

Mary Ellen L

It has been a game changer. I don't have to worry about my mother, and the caregivers are helping her to engage with the community again. They provide a great quality of care, and all the caregivers are wonderful.

Jerry F_10

They keep him safe and meet his needs. They have been taking good care of my dad. I had one issue with an aid, but it was taken care of.

Barbara L_50

Betsy makes things easier. She does her laundry. She understands what's needed. I like that he can fill it in if someone calls out.

Judi G_2

The caregiver we have now is very good. At the start, we didn't have the right person. But now we have the right person.

Vincent L_3

I know my dad is safe at night. I like that they have sent us the same caregiver.

Anonymous_7511

They get him up and take care of his day. They get the job done properly.

John "Pete" O

I could not do without my caregiver because I can't get around. I like the person that comes here.

Daras M

Providing the care has help relieve stress from me and my uncle. They are very easy and wonderful to deal with. They have sent great caregivers.

Veronica T_1

I could not be without the services. The ladies that I have had have been very nice.

Provider Response

Anonymous_7405

They make it possible to stay home. They fill my needs, responsive to change, and they are good workers.

Carl F_1

It was the minimum. More experienced people would have helped. The people who were sent were not experienced enough for me.

Gloria M_8

They have helped the most with the day-to-day activities of living. I would recommend them because of the overall quality of the caregivers.

Gloria F_5

This is our third caregiver. She and mom get along like mother and daughter. Sometimes she has to leave, but she does come back. Mom loves her. They have fast communication. I always text Ms. Irish and within a half hour she was back in touch with me and offered assistance.

Anonymous_7142

The agency could make my life easier if they could get up and move my mom around. I like that they are very responsive to needs.

Judith K_10

Everyone is very pleasant, helpful, and skilled. I started out with Steve, and he set everything up for me. He's very nice, pleasant, and available. He takes care of things promptly.

Barry K_2

They assist my father in his doctor visits. I like their responsiveness and the quality of most of the aides.

Doris M_7

The quick response time has been helpful. They are attentive and quick responding.

Bernard K_3

It is helpful to have somebody here helping. She watches him carefully to make sure he's not going to fall. She is willing to help. The person I had from the agency was very nice, she did her job. She was to keep an eye on my husband and she did.

Janice S_13

They alleviate our having to be there overnight with my mother. They are very personable and respond quickly.

Diane R_10

It has taken a burden off of me and my stepfather. Just knowing that my mom has someone helping her helps. I like that Steve and Hunter are responsive.

Virginia M_14

IT helps me so that I can focus on other things like work. They are accommodating.

Terry L_7

They are prompt, on time, polite and sensitive. They are quite responsive.

Stephen H_8

He needs 24/7 care so to bring in a substitute is challenging, I would like them to overlap the shifts so they can communicate. They do a good process of screening their aides. The interaction between the aide and agency works well.

James M_52

I think they've helped him by keeping track of his medications. I don't think there are any problems. Everything seems great.

Maryanne P

They have just made my life easier by being convenient. They are convenient and they make things very easy.

Anonymous_6194

When he first got out of rehab he really needed the care. I like the system they have for evaluations and suggestions. Irish has been wonderful.

Anonymous_6150

They can make it less expensive. I like that they are a good organization.

Donald B_20

They do everything he needs. It's been reassuring knowing that they are getting him care. They're very supportive of us.

Richard M_40

The Senior Company has helped to improve the client's life a lot. They sent someone who is very capable to provide care. I like the people who work for The Senior Company and the caregiver who has been sent to me. They are good at following up and coming when they said they would.

Angiolina M

The caregiver has been very good at taking care of the client and doing the things she needs to do to make the client comfortable. I would recommend the agency if you get the right person. When we first started, they came in and the supervisor explained everything to us. I like the service they are providing. Overall, the person that has been with us since day 1 has been very good.

Paul E_3

The agency helps me with physical therapy and helps me with the prescription of my medications. The agency should get me a better physical therapist.

Louis W

The caregivers have helped the most by being there when they're needed. Right now my dad has a live-in caregiver. He has been very accommodating to my dad's needs. The biggest thing is their care and how they care about the people they're working for and the people that are looking for their help. They have been very accommodating to our family and very friendly. It's just very heartwarming knowing that I can depend on people like that.

Ruth K_6

It has made my life easier. Sometimes I get frustrated because I am limited in my movement. From the first time my care manager called me, she gave me her phone number, and whenever I call she always answers quickly. They seem to make a real effort.

William B_31

It's important and it helps. They help with cooking and cleaning. They do a good job. It's what I expected. I do not know what they could do better.

Ruth S_19

The agency is helpful by taking over the things that I am unable to do. I like that they are willing to help and doing the things that I ask.

Douglas D_6

It's really about my life. I know someone is going to answer the phone when I call. I know he is getting hydrated and being taken care of. I appreciate the the company and how helpful they have been to me. I have already recommended somebody to this agency. I like that there's a local office I can talk to. Most of the time, I have decent communication with the case manager. I am very grateful for the caregiver they have found. The client finally has a good match.

Jeff B_15

They have always come, they don't miss any days. Everybody at The Senior Company is friendly and willing to help.

Provider Response

Delores E_1

I can't be alone, so everything they do helps. I like the caregiver that I have.

Dorothy T_13

They are very prompt with the services they provide for me. They are always here for my needs.

Marjorie S_5

The caregivers do things for me I cannot do for myself. They are on top of things. This agency seems to really care about what they do.

Frances K_3

I was having to be home to do things myself, but now I can leave and resume my life with them coming in. My life was on hold until they came over, I'm getting back to things and am confident my family is in good hands. It seems like they really care about the client and really try to make things work out for us.

Jean C_14

The agency can make our lives easier by having the aides pay attention a little more. I would like to see the communication between the aides and company improved.

Audrey W_4

They just make sure that we are comfortable and made sure Audrey has the specific care she needs. They are very responsive and quick.

Anonymous_4621

Just having the care helps me out. I like the caregiver that they give me.

Rose R_9

The agency is helpful by helping me with medicines and taking me to treatments. I like that they are very helpful, nice, and pleasant people to be with.

Geraldine L_1

The caretaker does help her with activities of daily living. We only had one person come. They came over, did an evaluation, and sent someone.

John S_73

They have sent a wonderful person to provide me with care. If I ask her to do something she will do it right away. I like the person they send.

Roopa R

They care for her needs and they are very careful with her. I like that they are attentive.

Neil K

They are dependable. It's pretty efficient, it works like a well oiled machine.

Romana G

Knowing that somebody is there really helps me to be able to work and know that my mom is taken care of. They are very connected with me. They call to check in.

Marie P_10

She was very attentive for every move I make. I like who they sent me.

Johnson5family

The Senior Company provides excellent coverage! OJ came in to our home to make sure we had coverage for our the care of our father. OJ made sure my father was comfortable throughout the night. His caring mannerism relaxed my father and had his best night in weeks!! Thanks to OJ!!

Bernice S_2

They help me with my mail, putting my garbage out, and doing my laundry. They are very nice and accommodating.

Dorothy K_4

The caregivers will help me go for a walk and keep me safe. This agency has very thoughtful staff.

Provider Response

Dorothy D_2

They are very helpful because I have things to do and it is comforting knowing that they are there to care for my mom. I really like that when ever I need to get in touch with them they are always there to help us.

Anonymous_4071

They do laundry and clean for me. They should make sure the caregivers are consistent in their services.

Domenico C

The services are helpful because we need to go to work and the caregiver takes care of my father-in-law. Andre is good about returning our calls and helping us navigate what we need to navigate.

Janet E_4

Originally when the caregiver Flo came my wife was very ill and required a lot of time. The caregiver interfaced with my wife extremely well. She was able to get my wife to eat and take her medication. The caregiver has done an outstanding job. She represents the company well.

Christine B_7

My sister has a lack of cognitive skills. It made it harder for them to do all they could. My sister was in and out of an institution. The agency was good about providing someone when we needed them. They were able to take care of our needs on a flexible basis.

Anonymous_2848

The aides are really great. They take very good care of my father and help my mother out. I like the representative I deal with. He's attentive to my needs.

Leonard K

They make sure he eats and get him whatever he needs. They change him when necessary. They have great staff. The aides are awesome.

Anonymous_2889

The aides help with what you need. As long as I tell the aides what I need, they will do it. I think the hands-on controls meet standards.

Marion S_4

It allows me free time to be able to tend to my children while someone helps out my mom. The response time is very great via text.

David S_35

Their staff is terrific. They have been very helpful from start to finish and all the way around.

Thomas Z

My wounds are healing, so the care is helping in that regard. They are very good because the caregivers know what they are doing.

Morris & Shelley S

I am physically incapacitated, and it makes it easier for me because the caregiver does it all for me. The woman that they send here is excellent.

Ralph C_2

It helps me because he needs 24 hour attention, and I cannot be there 24 hours. It allows me to continue to go to work. The person that actually came and set it all up was very personable. He took his time and explained things to us.

Charlie M_2

They help by keeping me informed. I like them because they check to make sure everything is okay.