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SYNERGY HomeCare Metro New Jersey

181 New Road Suite 313 , Parsippany, NJ 07054

(800) 558-0653

Verified Partner

4.8

(53 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of SYNERGY HomeCare Metro New Jersey in Parsippany, New Jersey

4.8

(53 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Thomas S_40

    5

    October 18, 2024

    I am a current client of this provider

    I like the personal involvement of the management team. Casey and Janet are the ones I talk to. I like the quality of the caregivers.

    Anonymous_5661

    4

    August 5, 2024

    I am a current client of this provider

    They pay attention to the patient. They could improve with staffing and time elements.

    Provider Response

    Anonymous, thank you for your kind and positive review. We work very hard to please all our clients. Labor challenges are an ongoing issues all around & no more so than in the healthcare industry. We work very hard to hire and retain excellent caregivers, respect them, treat them well and introduce them to clients and families with the hope they’ll bond for a long time. I’d be happy to speak with you about these challenges and your circumstances in particular. Please reach out to me.

    Anonymous_1720011811

    4

    July 3, 2024

    I am a past client of this provider

    They cooked for me. They make an effort to fill the hours I needed.

    Judy S_44

    5

    November 7, 2023

    I am a current client of this provider

    My mother is doing excellent. Our current caregiver is wonderful.

    Stephanie K_9

    4

    October 12, 2023

    I am a current client of this provider

    They are willing to listen and change things. They are very consciousness.

    Provider Response

    Stephanie, Thank you so much for sharing your thoughts & kind words. My team and I work diligently to provide good quality care, and it is because of clients like you & your family that we love doing our job. Warmly, Casey

    David M_74

    5

    September 7, 2023

    I am a current client of this provider

    They've helped us the most by being attentive. Our caregiver is always with them. I like the caregiver they provide to us. They're on top of things.

    Peter B_12

    4

    July 19, 2023

    I am a current client of this provider

    I need the help. They are doing good work. Everything is almost perfect.

    Anonymous_7416

    4

    May 15, 2023

    I am a current client of this provider

    There was someone there to take care of my parents, so I do not have to worry as much. I would tell a friend that Synergy is very responsive with scheduling and tried to accommodate me by finding me.

    Provider Response

    Thank you, Anonymous_7416, for this positive review. We are happy to help provide the needed care for your folks and hope to continue this relationship and keep them healthy and well cared for. As always, if there is anything you need or want to discuss, our team is always available. Have a great day & thank you. Sincerely, Casey

    Patricia P_31

    5

    March 30, 2023

    I am a current client of this provider

    She is able to now eat properly, exercise, sleep properly, and her hygiene is better, and her quality of life is better. I like the quality of care. I like the people. They are kind, caring, patient, and reliable.

    Provider Response

    Patricia, Thank you so much for the kind words. We strive to please our clients & their families, and it's always reassuring to hear that we're meeting the target as we work hard to do so. Thank you again, and should you hear of anyone else needing some love & attention as well, please share our name with them. Warmly, Casey

    James K_19

    3

    November 29, 2022

    I am a current client of this provider

    They could have more consistent staffing. They have been having a problem getting a consistent caretaker.

    Provider Response

    Mr. Kennedy, Thank you for your review. As we are only providing care on the weekends in a fill-in manner it is often difficult to get the same caregivers assigned to your care every weekend, although we aim for the consistency we all want, sometimes scheduling circumstances prevent us from hitting that exact mark. Going forward we are trying to have the same caregiver care for you every weekend. I cannot promise this, but I can promise our best efforts to do so. Thank you again for the opportunity to provide the car you need. Warmly, Casey

    Bob Trismen

    5

    November 2, 2022

    I am a current client of this provider

    We have had both live-in and hourly care givers. We have been using this company for over 2 years and have been very happy. The Care Givers are excellent. Prompt , friendly and professional. We have had 2 long term and a few temporary….all have been wonderful. The office staff is friendly and responsive. Thoroughly recommend this company.

    Provider Response

    Bob, Thank you very much for the kind words. It's been a pleasure caring for your family, and as you mentioned it is a complete Team effort here. Thank you again and continued well wishes to your entire world. Casey

    drneglia

    4

    October 19, 2022

    I am a past client of this provider

    I had a 7 day, 24 hour live in. The office and employees were professional and compassionate. My requests were handled in a timely and understanding manner.

    Provider Response

    Thank you for this review. Our team works very hard and very diligently to make the proper selection of caregivers for the clients. We match up skill sets and personalities and always shoot for a proper outcome. Warmly, Casey

    GCM Sabin

    5

    October 19, 2022

    Other

    Excellent care team Responsive Great with ltc benefits Great aides and nursing support Great communication

    bkaps

    5

    October 18, 2022

    I am a past client of this provider

    Our experience with Synergy was truly wonderful. We employed them to provide an aide for our 89-year-old mother who was staying with us for the summer. Our mom needed an aide that was more of a companion...someone who was mentally stimulating and engaging as well as helpful with daily living activities. Synergy found two such women who were absolutely fabulous. I plan on using them again when our mom returns next summer!

    Provider Response

    Thank you for the kind words. It was a pleasure caring for your mom, and your entire family couldn't have been kinder. We'd love the opportunity to provide care again when she ventures north for the summer. Enjoy & thank you again. Casey

    Greg J

    5

    October 18, 2022

    I am a current client of this provider

    Synergy provided two aides that were truly the most caring people we could have asked for. They've taken care of both of my parents for several years and took some of the load off me and my family. The office staff are also superb.

    Provider Response

    Greg, Thank you for allowing us to care for your parents. The entire family has been incredibly supportive of our plan and implementation in providing care for them. The two caregivers you speak of are true professionals and are very dedicated to your folks. We look forward to continuing this relationship and appreciate the kind words you've shared here. Thank you again to your and your family here. Warmly, Casey

    Lia B

    5

    October 18, 2022

    I am a past client of this provider

    We are so grateful for Mr. Holstein and his professional team from Synergy Home Care. He was able to help us navigate the proper amount of care we needed for our mother who had early onset dementia. The aides we friendly, gentle and had the patience to deal with a senior who didn’t understand her symptoms. They also shared information that helped us with being better caregivers to our Mom. Thank you so much.

    Provider Response

    Lia, thank you again for the kind words. You definitely had a challenging situation on your hands, and your devotion and that of your husband to her care are extraordinary. Should the need arise again for some assistance, we are happy to help. Thank you again, and stay well. Warmly, Casey

    amalin

    4

    October 18, 2022

    I am a current client of this provider

    caregiver for my husband. typically arrives within ten minutes of expected time. Always pleasant and efficient, Never leaves early. Substitutes always available for 8 hour shifts -- more difficult for 4 hour shifts. (we use both) Office very efficient.

    Provider Response

    Thank you for this reviw. We appreciate the feedback. It's nice to hear these kind words. We'll work on the efficiency of the caregiver in getting there more promptly for sure :) Thanks again, Casey

    Steve2022

    5

    October 18, 2022

    I am a past client of this provider

    When my (then) 88-year-old mother became ill, Synergy jumped in with immediate (like within an hour or so) awesome aide, who handled the immediate situation and built a long term trusting relationship with both my mother and me. It wasn’t easy for my mother to cede any independence, because she had been working and driving up until that illness. The whole Synergy team has been available, knowledgeable and genuinely, as well as capably, helpful anytime and for anything we needed. I have and will continue to recommend Synergy !

    Provider Response

    Steve, thank you for the kind words. It was a pleasure and a passion to provide care for your Mom. She did so much for my family over the years and was a true friend to my mom as well. You took tremendous care of her these last few years, and we were honored to help you in that area. Thank you again. Warmly, Casey

    SharonBK

    5

    October 18, 2022

    I am a current client of this provider

    My mother has an aide from Synergy. The staff is wonderful and responsive. The caregivers are responsible and trustworthy. I know my mother is safe and happy.

    Provider Response

    Sharon, On behalf of the entire team, thank you for your thoughts. It's a pleasure taking care of your Mom. You and she are a pleasure to work with and on behalf of. We are always here for you. Have a great day, and thank you again. Warmly, Casey

    aileenlar

    5

    October 18, 2022

    I am a current client of this provider

    Synergy has been there for my father and has allowed him to be at home during the past few years. The caregivers are very caring and knowledgeable, they arrive on time and are dependable. We can count on them to be there when we need them. The staff is amazing. There is someone answering the phone 24/7 and the nurse is very helpful when we have any question regarding care. I would recommend Synergy to anyone who needs care for a loved one.

    Provider Response

    Aileen, thank you so much for the kind words here. Our team loves your folks, and it's been a pleasure to provide care for them for the past year or so especially knowing your support has been above & beyond. Have a great day, and thank you again. Warmly, Casey

    Marlene G_4

    5

    August 19, 2022

    I am a past client of this provider

    My husband was very impaired and they were trained on how to car for him. They are on top of everything and very customer service oriented.

    Provider Response

    Marlene, Thank you so much for your thoughts. It was an honor caring for your husband, and it is truly a pleasure getting to and knowing you all these years. Thank you for everything. Warmly, Casey & the entire team here at Synergy HomeCare Metro

    drmikeb

    5

    July 14, 2022

    I am a current client of this provider

    I tried using several other agencies for an aide for my wife, none of which had available aides immediately and when they did, the aides were not compatible with my wife. Then I tried Synergy. They are great and helpful on the phone and provided a wonderful aide immediately. She brings joy and happiness with her into our home, cares well for my wife, helps with common chores and has made both our lives better. I heartily recommend Synergy.

    Lezette P

    5

    June 17, 2022

    I am a current client of this provider

    I couldn't do without them. They are high-quality people and they are on time.

    Provider Response

    Lezette, Thank you so much for the kind words. We work hard at what we do and it's pleasure the providing care. Casey

    Michael Stark

    5

    June 16, 2022

    I am a current client of this provider

    Very Excellent and Cooperative Company for caring.

    Debbie B_18

    5

    April 29, 2022

    I am a current client of this provider

    The agency proved an aide that works really well with us. I like the aide they provided for her.

    Provider Response

    Debbie, Thank you very much for the kind words. We work hard to make all our clients happy. Have a great day. Casey

    Eva S_1

    5

    February 8, 2022

    I am a current client of this provider

    It is very important to have the care. The people that they send out are very good and caring. I really like that they have quality people that they send out.

    Provider Response

    Eva, Thank you for the kind words. As a client and a human being, you are a model for what I hope many will be. Smart, vibrant, curious with a great sense of humor. Thank you again as it's truly our pleasure to provide the care you value & trust

    Barbara S_59

    4

    September 27, 2021

    I am a current client of this provider

    They made my experience positive by showing up on time. I like that they just sat their with me at night.

    Anonymous_4961

    5

    June 12, 2021

    I am a current client of this provider

    The one we have now listens to him and does what he wants. The caregiver we have is great and she gives great care.

    Provider Response

    Thank you for your kind words. We work very hard to make successful matches without clients, our caregivers, and our families. In the future, please let us know how we can do even better as we're always looking for ways to improve. Thank you

    Anonymous_4563

    5

    February 23, 2021

    I am a current client of this provider

    They do the things that I cannot do for my husband. They allowed me to sleep. They provide all the services we need. They are pleasant.

    Provider Response

    Thank you for this review and I am glad we were/are able to help. It's always nice to hear good things from satisfied clients & families.

    Sandra W_18

    5

    January 11, 2021

    I am a current client of this provider

    It definitely is a huge help to have that time back to devote to my child and job, knowing my mom is being well-cared for, it is a relief. The communication is excellent.

    Provider Response

    Sandra, Thank you for the kind words. Communication is the key to any successful relationship and we take pride in our ability to let you know that your Mom & all our clients &their families are in good hands. Thank you again, Warmly - Casey Holstein

    Jmarotta

    5

    December 13, 2020

    I am a current client of this provider

    I would highly recommend Synergy Home Care. My mom needed assistance with her care while she was living with me. Synergy provided just the care she needed. The aids helped with her personal care, prepared her meals, took her shopping, to doctor appointments, and most importantly established a trusting relationship with my mom. As her daughter, I always felt the office staff was available and helpful. Meeting the needs of their clients is their highest priority . Synergy is home care at it’s best!

    Provider Response

    Joann, Thank you for your kind words. It was a pleasure working with your family & your Mom all these years. Mom is a delightful person and always had a smile and kind words. Good luck in her next steps, and please continue to stay safe & healthy. Warmly, Casey & the entire SHC Metro NJ staff.

    Joan S_33

    5

    September 22, 2020

    I am a current client of this provider

    I had a procedure and my house keeper was trying to fill in. They helped me get dressed, washed, and did shopping. She was very good with assisting. They were the only ones that would come and help. I couldn't get anyone else. Someone was able to get me someone right away.

    Rona F

    5

    September 11, 2020

    I am a current client of this provider

    The aides are very helpful. They help her shower. I like the people that they are supplying.

    Carla F.

    5

    June 1, 2018

    I am a past client of this provider

    Synergy Homecare Metro NJ provides excellent service. They cared for my mother and they were on time, proactive, very concerned about her wellbeing.

    Marilyn P.

    5

    May 31, 2018

    I am a past client of this provider

    Took good care of my friend, very efficient, and caring.

    Anna Rose & Family

    5

    May 22, 2018

    I am a current client of this provider

    Our family used Synergy Homecare in Parsippany for a few years. First our father became unsteady walking and then was slowly becoming forgetful. Then our mother was going through the same issues. We all got together and called Synergy. We are very satisfied with the care they gave and the kindness they showed our parents.

    Anonymous

    5

    May 22, 2018

    I am a current client of this provider

    The caregiver who takes my friend's mom to appointments and does shopping for her has been a fantastic help.

    Janet

    5

    May 18, 2018

    I am a past client of this provider

    Synergy Homecare was very responsive to our family needs. They picked a great caregiver who was very compassionate and caring.

    Barbara T.

    5

    May 16, 2018

    I am a past client of this provider

    Synergy took great care of my mom when she was recovering from hip surgery. They were professional, responsive, and friendly. The caregivers were great and the office was nice.

    Irene K.

    5

    May 10, 2018

    I am a past client of this provider

    I love the caregivers from Synergy Metro NJ. They are all so kind and loving. The nurse is so nice. She made my mom's day.

    Steve O.

    5

    April 1, 2018

    I am a current client of this provider

    The Synergy Metro NJ team has been taking care of my mom now for 6 months and they have been excellent at every turn. Between the caregivers and the office staff, we have had a very consistent and smooth experience. Jacqueline, the main aide & the others that have been introduced have been kind, patient, engaging and most importantly very good at telling myself &mysister about our moms daily goings-on as we live out of state and don't see her as often as we like. The office staff has been great in telling as well thigs we need to do & consider as mom ages. Janet, Rona, Carla & Casey have been really good at helping us move forward. They manage the realtionship withor Long Term Care Insurance company as well and have made it much easier for us to do. I would recommend them very highly

    Fred S

    5

    February 20, 2018

    I am a past client of this provider

    My mother in law fell and needed an aide. Synergy was quick to meet with us and create a care plan. From the start, the people we met at Synergy were professional, kind and empathetic to my mother-in-laws needs. The caregivers that Synergy provided were also wonderful. They took care of all her needs. She was bathed and dressed and treated with respect. I highly recommend them.

    Jeanne671520

    5

    November 29, 2016

    I am a current client of this provider

    We have continuously been happy with aides Synergy has provided and any problems seem to be dealth with very quickly and have done services never imaged!

    Bermingham Family

    5

    September 1, 2014

    I am a current client of this provider

    I have been very pleased with the services and care my mother and I have received from SYNERGY. My mom has an outstanding caregiver who goes above and beyond to give exceptional care. If I ever have questions or concerns, the SYNERGY staff is always there for me. I highly recommend SYNERGY!

    Sunny11

    5

    August 14, 2014

    I am a current client of this provider

    Synergy Home Care is caring , attentive and professional. They have been able to find us someone who is very capable anytime we have needed coverage.

    Lisa97109650

    5

    August 7, 2014

    I am a current client of this provider

    My father has been cared for full-time by a Synergy aide for the past 18 months. When I asked him what I should write in this card about his caregiver, he said, "the best--helpful, cooperative and nice." We are all grateful everyday for the help she provides and for the kindness and responsiveness of the people who run and work at Synergy.

    Steve508

    5

    April 22, 2013

    I am a current client of this provider

    Overall they've been good with me. Rona in the office calls me when the caregiver has some personal errands and needs to take off. They would always ask me if I want a replacement in or not. Their invoicing if fine. They got back to me when I reached out to them a few times. There's been no real issues. We had a couple of times where my uncle was very stubborn and they've tried new people. They've been really understanding in finding the right person. It's been a very good experience with them and my uncle seems very happy.

    Jeff4

    5

    April 10, 2013

    I am a current client of this provider

    My wife heard about Synergy Home Care. She got some good recommendations as well. Her mother was in this business. She called them and liked what she heard. One of the owners lives close by in our neighborhood. We felt comfortable with them and they were very professional right from the beginning. I've had somebody from Synergy for about two years. Not just one person, but over that time we've also kept the same person for about a year which is very good to have that consistency. There had only been 3 main caregivers for almost 2 years. They are capable, helpful and nice.

    Diane16

    5

    April 10, 2013

    I am a current client of this provider

    My mom was in a nursing home facility and I knew at that point that she would need more care at home. I asked the people at the facility for places that I could call. I interviewed 3 or 4 people that represented different caregiving agencies. I was very impressed with Casey at SYNERGY. He was very personable and understood my mom's needs. He came up with the right person for my mom. My mother had two caregivers from them. In the beginning she needed 24/7 care. There was a caregiver who was amazing. She really got my mom back to her feet. She really listened to my mom and took good care of her. The second caregiver, whom she still has, by far the best person I've ever met. The management has always managed to come up with people who work extremely well with my mother.

    Madelaine

    5

    October 27, 2011

    I am a current client of this provider

    Synergy HomeCare has provided 24/7 care for my Dad for the last year. It has given my brother and I tremedous peace of mind to have such a wonderful care-giver. The aide is genuinely concerned with my Dad's well being. It has been an extremely positive experience for us.

    Lisa B.

    5

    October 25, 2011

    I am a past client of this provider

    I can't say enough about Synergy Home Care. I have called on them many times over the last year to help out with my elderly mother and a brother who has disabilities. In every instance they have been compassionate, helpful, and genuinely interested in assisting families in every way possible. It is obvious that they are in this line of business because they truly want to help people with the challenging and oftentimes complex issues that arise with taking care of family members. Every caregiver that came to help, whether just for the day or overnight, was kind, professional and knowledgeable about what they were doing. I was able to have peace of mind and go about my life, especially at times when I needed to travel, and feel reassured that all was being taken care of with the level of concern one would expect from a family member. I will call on them again in a heartbeat, knowing that their services outshine many other companies in the same line of business.

    Howard Cohen

    5

    October 25, 2011

    I am a current client of this provider

    Synergy HomeCare has provided my mom with 24/7 care for the last year and a half and it has given me and my two siblings the peace of mind that was sorely missing for the prior several years. The aide has become part of our family and is genuinely as concerned with mom's wellness as we are. Her every-other-weekend replacements have been as reliable as she is and we've had no miscues of any kind since day one. It has been an extremely positive life-altering experience for all of us.

    Peter Traister

    5

    December 17, 2009

    I used this service

    We used Synergy for a 3 week period while my mother rehabed from Hip surgery. Starting with their Home assessment person and through 2 caregivers, they were great. Kind, caring, very supportive and extremely patient. My mom's progressive was greatly accelerated by their services.

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    Services and Amenities of SYNERGY HomeCare Metro New Jersey in Parsippany, New Jersey

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Licensing & Inspections

    • Sex Offender Checks

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Memory Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Therapies

    • Stress Management

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Accepts Check Payments
    • Accepts Insurance

    Housekeeping & Maintenance

    • Maintenance & Repair Services

    Care Management Services

    • Residency Confirmation

    Transportation & Shopping

    • Transportation Services for General Shopping

    Additional Amenity Information

    • Range Of Services: In-Facility Home Care
    • Payment Options: ACH Transfer
    • Licenses: Health Care Services Firm

    About SYNERGY HomeCare Metro New Jersey in Parsippany, New Jersey

    About SYNERGY HomeCare of Parsippany in Parsippany, New Jersey SYNERGY HomeCare Metro New Jersey Synergy HomeCare is a premiere non-medical Home agency serving the Metro New Jersey area,* Union, Essex, Hudson and East Morris County*. We pride ourselves in providing compassionate, quality care for all ages in need. We assist our senior clients in maintaining independence in their home or place of residence. At SYNERGY HomeCare our number one priority is always the safety and well-being of our clients and caregivers. SYNERGY HomeCare practices safety measures issued by the CDC, OSHA, and state and local health departments to ensure the health and well-being of our clients and caregivers.

    Map of SYNERGY HomeCare Metro New Jersey

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