Right at Home Ridgewood

Richard K_31

I like that they have helped to make things easy, but it has also been more challenging due to the quality of the aides. They sent me Spanish speakers instead of English speakers. I have had issues with aides not showing up. I have called the agency, and they have responded by asking if the aide has shown up yet. I have had a lot of difficulty with them due to them changing hands. The manager has been helpful and apologetic when things do not work out.

Saul V_1

They keep my apartment clean and smelling nice. They motivate me to get up in the morning. They do their jobs and are always on time.

Anonymous_1717763388

They interact with her. When they transitioned ownership, they raised our rates.

William S_34

They've been able to help transport us, it's comforting to have someone here with us at night in case of an emergency and during the day they help maintain our daily care. I like the caregivers that we currently have.

James M_76

They work hard. I like that they are dependable and the aides are caring.

Marvin F_1

It's been significant, very helpful. They are very cooperative. I am very happy with the person that I have.

Provider Response

Victoria M_5

What they promise they deliver. They are on top of their game.

Lorraine H_3

They do everything I want them to. I am thinking of adding another day. They have been very accommodating. They will do anything you want.

Marie C_12

They could help her bathe better and provide more assistance. They are able to provide service without having to commit to more hours. They are flexible.

Jack I

I couldn't take care of him without help. I like that they gave us a male caregiver. They follow up and make sure everything is going well.

Kathleen S_18

I'm 86 and there are a lot of things I can't do, so when I have someone here, she helps with all the things I can't do. They are very professional and cooperative. They are easy to work with.

David V_21

They have taken care of my husband nicely. I like that the aides that have come are very nice.

Kenneth H_13

Worked out fine. A couple of aides have had transportation issues. They have provided appropriate caregivers.

Dave/Carol K

They've done everything they needed to

Camille R_1

They have helped the most with the companionship. I like the current caregiver I have now.

Claire H_7

They sent me a great caregiver. The person that comes is what I like best.

Anonymous_5030

They make sure that I don't get hurt, so I am happy with it. I like that they show up on time.

Alojz P

My father lives with me, and someone helping me helps me a lot. I like that when I need something, they are very attentive and call me back.

Jule G

They have helped the most doing anything I need and doing my laundry. I would like people that speak my language and understand me.

Thomas T_7

Sending my aide I have now. Marina is good. They would change out the aides.

Mary Jane S_3

I appreciate their reliability and attention to detail. I like that they can fulfill my requests about the caregiver I need.

Kokila P

The provider has help me the most with housework. I get vacuuming and laundry services.

David M_61

They clean and bathe me. I like having someone to talk to and they do a good job.

Dorothy H_22

They get her bathed and keep her safe. She can't be by herself. I like that they are very responsive.

Ann M_36

They help me the most by being efficient with their care. I like that they are very efficient.

Grace N_2

The agency keeps increasing our rate which isn't helpful. I like the office staff, especially Stephanie.

John A_38

They push him to do his exercises. The aide does a great job.

Robert M_53

Hiring the aide in the first place. He has become family. He helps my husband get up in the mornings and helps him with his daily hygiene. His help is invaluable. The aide is outstanding! He is strong enough, gentle, kind, and knowledgeable.

Christina S_4

The help has been needed. I like their friendliness and openness.

Lydia K

The caregivers provide companionship but I'm at home so they're not as needed. They're easy to get in touch with.

Rosemarie M_1

We felt like the caregiver really cared about the client, which was important. The agency found someone quickly for the client who was a good fit.

Kathleen K_8

The client enjoys the caregiver's company. Occasionally the caregiver does not come. It wasn't the caregiver it was the office staff's fault.

Santiana NICKNAME:SANTINA G

We have had a problem with the billing. They should do a daily signature instead of a weekly signature. They were on call when we needed it.

Caroline R_4

It helps me when someone is there to take care of my mother. I like this agency because they are very dependable. They show up when they are supposed to.

Joan R_15

They helped me by having an in-home caregiver. They help walk with her so she does not fall. I liked that most of the caregivers were really good.

Barbara G_50

The people they have sent treat her very special. They are very responsive to what I need and the communication is good.

James L_29

They could schedule better, but no complaints other than that. They could be better at scheduling.

Natverlal D

He is always on time and took care of my husband. I would recommend them because the four days of services were excellent so far.

Anonymous_5167

I had to pay for the Uber. I didn't appreciate that the caregiver they sent could drive.

Anonymous_5160

They could do more training with their caregivers. They could have a live person answer the phones there.

Mildred D_2

It helps me to be able to work and have her to be taken care of. It is a relief to me that they wash her and care for her. They show up every day and do a good job.

Anonymous_4486

They're not full-time aides, I call them when I need them and they come in for a couple of hours. It helps me a lot whenever they come in, because that's the time I actually need someone to be here if I need to run out. The aides were very professional. They came on time and were prompt.

John W_50

He got my husband ready for the night. He took care of everything. He changed his diaper and brushed his teeth. He did everything that I could not do. The man that came was wonderful. He was always prompt. He took care of my husband in a wonderful way. I was fortunate to have him 7 days a week for the last four weeks of my husband's life. I never would have expected that care.

Mrs. Hazel S

It has been a nightmare. They can hire qualified care givers, train them, and follow up with them. They should follow through with they say they are going to do. They have poor management. Caregivers are not supervised or trained. Responsible parties are not notified when changes happen.

Provider Response

James P_18

They take care of my husband while I am at work. I would tell a friend that they are very convenient.

Mrs. M_7

I don't have to worry, I know the clients are in good hands. The owners and managers are very responsive to my concerns.

Paul C_13

They really helped him by being friendly and could handle dealing with him. They could keep appointments better but I know they were short staffed.

Edward R_8

They come in every morning and come in the evening to wash him. The people I've been working with are wonderful.

Anonymous_4695

They take me to doctor's appointments. I am not sure what they could improve on, but I like that they have a long range of services.

Joanne R_7

They reassured me and have been resourceful. I would tell a friend that my experience with them has been excellent.

Salvatrice F

They help with showering her. I would like a more consistent caregiver.

Joan G_10

They make my life easier by being caring and patient. They help in numerous ways. The caregiver is caring and knowledgeable and I only have good things to say so I would recommend them.

Mrs. Rose S

The most helpful part of the services is washing, feeding, and changing the client for me. They are consistent and all of them are very nice.

Georgeanne L

I needed help with my husband because he was incapacitated, and because of the help that she gave me, he healed very well. I liked that they were always here on time.

Joseph D_5

Without a caregiver to help me out a couple days a week I would go nuts. They were responsive to my needs. I had a very fluid schedule. I did not have a lot of lead time and they were able to accommodate my needs for my wife on short notice.

Anonymous_4306

They help me get to the MRI appointment. They could have vegetarian choices.

Monica F

Based on the way they treat you it shows that they do care. They are very professional and they stick to their word. They keep you up to date and they give great service.

Joan M_14

They are an extreme help for me, I am the second caregiver, I do the weekends as well for them. Having the other people in the day is a big help for me, because before I was doing it 24/7 and it was killing me. They should communicate better, it is hard to find people right now.

Anonymous_3550

They made my life more difficult. I had misunderstanding with the superintendent and I want to resolve that.

Provider Response

Mrs. Mildred R_1

They help me get dressed. They follow up with me.

Anonymous_2981

They help me the most by cooking for me and bringing me to the doctor's. I like that they are very nice and accommodating.

Eric K

We would not be able to do it without them. She is patient with her. She has solicitude with my mother, and my mother can be difficult sometimes. I have already recommended them. The best thing about them is that they don't have an answering service.

Maria B_11

She is just very sweet, and she is into talking to my mom. I just pay the bills. I don't deal with them directly. I like the girl that takes care of my mom.

Mrs. Johnnie Mae G

They have been very responsive when I have had concerns. The quickness at which they were able to get care for my family was great. I appreciate the fact that the operators are very responsive. When we have concerns or when they have concerns, they reach out right away.

Anonymous_1908

They were helpful. I would want the people that came to help to be more assertive because they could help the client more and get more things done. I would want them to have better communication.

Mrs. Irene F

I do most everything myself. The caregivers are just here to make sure I don't fall. My only objection was one caregiver that was driving me, and I wasn't thrilled with it. I live on top of a hill, and she was afraid to go down. She'd go three feet and brake, and would repeat it. I didn't know how I was going to be. I'd like the agency to do more of a background check on the caregivers.

Anonymous_1723

They are able to provide care when it is needed. Whenever I have had a problem, I have called and they fixed the issue.

Mrs. Linda J

She was not great. I tolerated it because I needed someone. They mislead me and told me that I would have the same caregiver all the time. That didn't work out. It wasn't good. After she told me she was going away, that was the breaking point. When I tell the agency that I want the same person coming, they tell me she can't. Then they got me an aide that came for 3 weeks and went away. That is unacceptable.

Provider Response

Mrs. Cynthia V

They give me an aide that helps me. I like that they are reliable and they have adequate people.

Mrs. Dorothy M

They helped the most with their attentiveness to her needs. She could be difficult at times, and they didn't let that deter them. They would go with her out shopping and to appointments. They understood our needs, and there were times that I needed to cancel if she was going into the hospital, but that was not a problem for them. We really like the nurses that were sent.

Mr. Herbert A

It hasn't been to long, but we are hopeful and see a positive effect. They have been very good and dedicated. The caregiver is very respectable.

Anonymous_428

I couldn't survive with out them taking care of my loved one. We have had many good experiences with them. We have been with them for a while and we are very happy with them and the personal touch they add. I really like the hands-on services I get from them. If someone doesn't show up, they volunteer to come sit with my loved one so they are very thoughtful

Mr. Paul B

Right at Home needs to ensure that their caregivers arrive on time to my home. Right at Home needs to have their caregivers come into my home, do what they are supposed to do, and come on time. They are always late and I feel that this company has a lousy system.

Mrs. Carol T

Right at Home does well because the caregivers are trained well and they are very helpful, pleasant people. Right at Home is a great help because they take me shopping.

Ms. Ann K

Right at Home is reliable, and the aide is very knowledgeable and helpful. Right at Home makes my life easier by providing my sister home care, personal care, and additional care like food preparation. We are very satisfied.

Mrs. Genine V_2

Right at Home was reliable, and the aides were professional and well-groomed. I am bed-bound, and Right at Home assisted me in dressing. They had a tremendous impact.

Mrs. Ruth R

Right at Home has good caregivers. They are efficient and accurate in the services that they provide. They are very dependable. Right at Home has made things easier for us. The cook our meals and take care of things that we need.

Mrs. A

Right at Home was excellent because they were effective and the caregivers were always on time. We loved our caregiver and the staff always addressed any issues. Right at Home's caregiver was helpful because she was reliable and willing to help no matter the task.

Mr. Francis W_1

Right at Home was able to supply someone to take care of my parents within a reasonable cost. Right at Home helped make life easier for my parents by doing day-to-day living tasks, like cleaning and cooking.

Mr. Maxwell R_1

Right at Home has caregivers that are responsible. They show up on time. The caregivers take care of my personal needs.

Anonymous_614

The caregiver helps me when I need help, and it's nice knowing I'm not alone.

Mrs. Melina S.

The two caregivers that my mom has experienced have been wonderful. She was not fully onboard with the idea of having help, but she is loving it now!

Mr. Doyle

Donna does great work for us.

George M

Rudy is the best. Honest and respectful all the time, and so is Marlene. The best aides we honor with 5 stars. When you do your work right and with honesty, God will reward you.

Caring831

It was for my mother-in-law. I did the research but they were the one who took over. So they were the one who decided to choose Right at Home as their provider. The attendant are caring and treat my in-laws with respect. My mother-in-law could not stop talking about how much she enjoyed being with the caregiver. I have recommended this home care provider to my friends. I know of two people who are also have the same provider because of my recommendation.