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Home Instead - Portsmouth, NH

10 Vaughan Mall, Portsmouth, NH 03801

(800) 558-0653

Verified Partner

4.8

(9 reviews)

Offers Home Care

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Reviews of Home Instead - Portsmouth, NH in Portsmouth, New Hampshire

4.8

(9 reviews)

    broad

    5

    July 22, 2020

    I am a current client of this provider

    Arrival time/kind of services offered/willingness to perform tasks/able to arrange schedule ...able to drive my car due to proper seat height and my ability to get in and out and useof my wheelchair for appts..I choose specific person for this service so need to arrange appt and schedules of caregiver..

    cursivequeen

    5

    March 28, 2019

    I am a current client of this provider

    The caregivers are top notch and respectful of their clients’ needs. They are friendly and make a difference in their clients’ wellbeing. The light housekeeping duties allow me to visit my mom rather than doing chores. The administrators work hard to accommodate whatever service time changes are needed to keep our parents safe and in their home. I’m so appreciative for all they’ve done for my mom.

    Beth W.

    5

    January 27, 2019

    I am a current client of this provider

    My Mom has been in the care of Home Instead for over 5 years. Everything from their ability to match care givers to the dependability of care givers, to communication to outstanding service and responsiveness. There is not enough time to write all the accolades I have about Home Instead. To sum it up, they are the best at all that they do. I have never had anything to say but the highest of praise in all aspects. I would be glad to those who are considering Home Instead services.

    Katherine H.

    5

    January 6, 2019

    I am a current client of this provider

    My 99 year old Mom has been cared for by the wonderful people at Home Instead for the past 9 months. The caregivers are professional, personable, and engaged and interested in her life. She looks forward to their visit each night. They arrive on time and the staff is always willing to help when schedule changes are required. Thank you so much for being there for both my Mom and me. I know that she is safe and in good hands when I am not there. Katherine H. (Durham, NH)

    Fratto Family

    4

    June 14, 2018

    I am a current client of this provider

    My Mom currently is a client for the past 3 years. We have been very fortunate with the care that she has received. All 3 caregivers assigned to her have become her companion and that is very much appreciated. They are all dependable and go over and above to give my Mom exceptional care and understanding. They are a great support to my family as well. I have on many occasions had to reach out to the agency to add additional shifts last minute and not once have I not been accommodated. Quinci does a great job and meets all my requests in a timely manner and she is very pleasant to talk too.

    Yvonne

    5

    January 31, 2018

    I am a current client of this provider

    I've chosen Home Instead. So far, I'm very happy with it. They do cleaning, laundry, grocery shopping, and transportation to doctors. They've done everything I need so far. I don't have a problem with them at all.

    Maryjane5

    5

    November 27, 2015

    I am a current client of this provider

    My mother has home care persons come in from Home Instead Senior Care. We called one day, and they were there the next day. She has two caregivers that come in every day from 11 a.m. to 2 p.m. She has one lady come in on Mondays, Wednesdays, and Fridays; another one comes in on Tuesdays, Thursdays, and Saturdays. They do a few housekeeping chores. They help with my mother?s exercises and take her for a walk. Mom says they?re very friendly. She feels guilty because she thinks she has to entertain them, and I keep telling her that they?re there to entertain her.

    Caring108971350

    5

    July 31, 2015

    I am a current client of this provider

    My mother-in-law has someone from Home Instead that comes in a couple of days or whenever needed. The one that she's had, she was very pleased with. They are very good with her. She is happy with them, so far. They are excellent. If you need extra help, they oblige. I can't say anything negative about them.

    Professional Geriatric Care Manager -- Seacoast Senior Resources

    5

    August 23, 2011

    I interviewed this provider

    I have a number of clients using Home Instead Senior Care, and both they and I have been pleased with them. Among the pros: -Communication is outstanding. There's an easy flow of information back and forth. They listen well when I describe a client and make a real attempt to make a good match of caregiver to client. In one instance, I had a difficult client who was used to things being done exactly as he wanted, and the owner accompanied me to a meeting with him, so she'd understand exactly what he was looking for in a caregiver for his wife. They also do what they say "“ and they do it in a timely manner. -They offer escorts to doctor appointments and the escorts are willing and able to take careful notes, so I don't always have to be there. -They also offer companion care and PCAs who also do housekeeping (clients are really looking for one person to fill both roles). -They're the only home care agency I know of that offers internal Alzheimer's training, and the program is mandatory for all caregivers. They're also planning to enhance the training course in September 2011. -Their replacement availability is usually good. I really haven't seen any cons. They don't yet have a live-in caregiver program off the ground, but they're working on it.

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    Services and Amenities of Home Instead - Portsmouth, NH in Portsmouth, New Hampshire

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Portsmouth, NH in Portsmouth, New Hampshire

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Portsmouth, NH

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