BrightStar Care Bedford / Manchester Bedford, NH

Ruth N_4

I get them to do things that I can't do. I would recommend them because they are very accommodating and willing to help me in any way.

Leslie G_10

The caregivers are amazing. I would like them to be more organized and communicate between staff.

Cynthia S_14

My caregivers have had a positive impact because I am able to be home to get my oxygen. It's so much better than going into the hospital and has saved me a lot of time and driving. All the nurses I've had have showed up on time and have been wonderful.

Marilyn H_17

They help me with chores that I can't do anymore. I feel like they know what they are doing and the people are caring.

Cheryl M_33

They help with his daily routine, and some light housekeeping because I am taking care of him. I like their communication, and the people that come in and help us.

Greg K_2

They helped by doing the initial assessment with my mother and the nurse that came out was very personable and caring. BrightStar has been good about communicating and they even followed up a couple of times.

Katerina C

It's great having them come over, I like that I do not have to leave my home to get my infusions. They haven't always been able to get the IV in, so maybe they could train the caregivers better with that.

Anonymous_1706259581

One thing they helped the most with is they provided me comfort knowing someone was there. The agency can improve on by finding someone for the hours my dad needed. They need more available staff.

Anonymous_1704800644

The few hours they are here, they help me get-up and move around. I like that they listen and they hear what you say.

Mary_3

The company did not have the staff. They were not able to staff for the hours that we needed. Their communication was excellent. The people that we met were good at explaining things. The coordinator was a good communicator.

Bobbie

We started working with Brightstar in Sept. of this year. My husband has PD and it was no longer safe to leave him when I needed to attend appts. It's been an overall positive experience; our caregiver (Isabel) has been fantastic. She's kind, helpful and unfailingly cheerful! I'd also like to give a shout out to Renee who has endured my numerous emails and phone calls with unlimited patience. Wishing all at Brightstar a very Happy New Year!

Anonymous_1702913064

The services are extremely helpful for me. It took a while to get the care going and then we had issues with the care.

Monica M_2

The nurses who have been coming over to do my infusions are good, it's nice not having to go to the hospital or take time off to do it. They are really accommodating.

Louise W_6

They have helped him out by being with him when I have to leave for any length of time. It gives both of us some security and safety with being away from each other. I like that they are so flexible with the scheduling.

Merle K

We do not need a lot of care from them. They help the most with doing what I want done or ask them to do. I like that the agency is reliable and they are here when they say they are going to be there.

Anonymous_7071

The experience has been positive because I have chores that need to be done, and they do them. I would recommend them because so far most of the people that have come have been very capable.

Larry L_18

We are fairly new to the care so I am not sure what more they can do. They have great communication.

Mary-Jane

They allowed us to take a vacation that we had planned a year ago. I liked that they were super accommodating.

Elizabeth J_7

It has made things so much easier as I am recovering. They have been very responsive with my care with my care date being uncertain, I have enjoyed the person who they sent.

Charles B_25

It does not impact me much. They do my medication and infusion. I would recommend them because they are great throughout the entire process.

Cynthia P_4

I like this agency because of the caregiver they have provided me with.

Sarah M_19

I did not feel like they send people that were fully capable with the exception of one. I like that they are responsive. Their communication level was excellent.

Margaret "_5

I have only used them for 2 weeks. I have someone coming in for 4 hours 3 times a week. She is here, so I can give my son a break to work in Boston without worrying about me. I like that they are very personable, interested to hear and fill my needs.

Edward J_5

It would be nice if they could come twice a week. They don't show up at times.

Ryan K_2

The most helpful has been it being helpful for me. I like the quality of the service.

James F_23

The services have been the same since I was in the hospital. I like that it is easy to schedule appointments and it is convenient.

Amy C_2

The provider has helped me the most by giving me an infusion. I like that every nurse that they have sent me is knowledgeable, professional, and friendly. They are accommodating and will find a caregiver that fits my schedule.

Sheryl (

They follow through with what they say they are going to do. I like the quality of their caregivers.

Charlotte M_6

The agency has helped me the most by providing care, so I can get out of the house from time to time. I like this agency because they are convenient.

Matthew C_2

The most helpful part of the service is the easy setup, so I don't have to worry about it once I have called them. One thing I would tell a friend about Brightstar is that they provide excellent communication with me.

Jason B_5

It saved me a lot of vacation time from having to go to the hospital. I like the convenience and the consistency.

Jessica S_7

They helped him the most with offering him more independence and freedom. I liked that the nursing was very responsive.

Nashua School Nurse

Rachel at Brightstar is amazing! We are a large school district and are in need of coverage for our school nurses when they are out. She answers our calls and most of all returns our calls. The nursing staff that she has sent us are outstanding and super nice to our students as well as competent and skilled nurses. As head nurse of our school district I would highly recommend this agency. Definitely a 5 star status!!!! :)

Homer G

They have made life easier for me by being attentive. I like that they fit in well.

William S_33

They communicated with me all the time. They were kind to my mother and they did a good job.

Anonymous_6674

They do a fabulous job when I give them a task. I think they have been really great to work with and tend to our every need.

Chris G_10

They really coordinate schedules and make changes and fill in the blanks on hours that I need care for her. The agency is fabulous and wonderful to work with as well as the actual caretakers are very loving and caring in nature.

Austin W

They make life easy, and they are reliable. They are very good with communicating.

Audrey G_2

We don't ever have any issues. They gave us the best nurse that we've had in years.

Nate F

That is tough to say because it was temporary and I scheduled around it but it was very helpful. The nurse I had was very good and I liked that they come right to your home and the convenience.

Robert _12

It has allowed us to be her children again and not her caregivers. The staff is caring.

Judy Denn

My nurse is knowledgeable of transfusions and her coming to the house is such a convenience. She is friendly and knows how and where to insert needle (I have been poked many, many times - I have small veins).

Diane B_22

They work with me. I pick the times and I pick the days. I recommend them highly because of the knowledge of the nurses.

Lynn-Marie F

It takes the burden of having to take care of my mom off me. They struggle to get my mom to get outside.

Beverly B_19

One caregiver showed up with devil ears on her car. Some of the caregivers are not willing to do things that they are supposed to do, or what they are supposed to do is not clear to them. One of the biggest things is that they do not know how to do simple things like fold clothes. There have been times when we have not had coverage or a caregiver that is a good match.

Walt N

The caregivers have helped the client the most with showering. It's probably a struggle because of the staffing concerns, but they need to improve getting people in to actually do the services. They're trying hard and some are coming, but we are missing several.

Jeff K_6

My mom needed constant assistance. They sent qualified people to be with her. My mom was happy with all of them. They have good quality caregivers.

Kurt K_2

They made my mom feel more comfortable and gave her companionship. They responded when nobody else would provide a caregiver. They did the best they could under the circumstances.

Shannon C_1

BrightStar Care could make my life easier by having more caregivers available so they can meet the hours that the client needs. I like BrightStar Care because they have improved their communication.

Sally A_6

They seem to hire caring and responsive people. I like that they are personable and take the time to explain things.

Mary B_120

They listen and go out of their way to help. I like that they're personable and helpful.

Timothy S_6

It is important to me that the nurses get along with my family and me. I like that they are very loving.

Christine P_7

They provided two qualified people to help my parents. They could improve the staffing available.

Judith D_9

They have helped me by being there for me. I like the service at home that they provide.

Kelly L_5

I needed someone to take care of him since I am not close enough. The people are very nice.

Shelby M_1

Our nurse is fabulous. They could have better communication in the office.

Lynn S_20

They have helped the most by taking care of every need my husband has. They have excellent caregivers, and we are satisfied with their services.

Anonymous_5485

It did have an impact on my loved one I like that the office staff follows up on everything.

Cindy C_15

One thing that they have done to make my experience positive is providing a caregiver for us and we were able to leave her with my dad and do other things while my dad was being taken care of. One thing that I like about this agency is that we had one caregiver that came to stay with him and she was fabulous. I am also super confident with her.

Helene L

They could have been more attentive to the family member's wishes on how to provide my mother with care. They are very friendly and easy to get a hold of if I ever needed anything.

Diana M_14

The fact that I was instructed on how to do an infusion at home was critical for me to get those instructions straight and learn them. They were very good at explaining the necessary steps to do an infusion. They are informative, prompt on getting to your home, and professional.

Lindsey _1

They have really helped by providing the services in my house. They come to me instead of me having to go somewhere else. They need to have better communication with the pharmacy that distributes my medications.

William C_36

They have been very professional with me. I like how they are professional during my time with BrightStar.

Obrien P

I had one situation where I did not know who my caregiver would be and I called the wrong branch but they were able to connect me to the right branch and they were able to figure out who my caregiver would be. They just made everything easy; there was no fuss or anything like that. It was very straightforward and taken care of.

Cheryl B_13

They are in constant communication with me. When my mother had fallen, the caregiver reported immediately to the staff, who reached out to me to see if she was okay. They're very efficient, knowledgeable, and attentive to my mother's needs.

Gail _2

They provide company and they are there if she needs them. I really like that they are attentive the workers are.

Donna J_10

I would like to have someone that didn't sleep on the job. They need more employees to be available.

Anonymous_4886

They lightened the burden of doing things that my wife and I can't do. They made life easier at a difficult time. The people are pleasing. Some of them are not, but you will have that in any business. They are prompt and on time.

Thomas S_30

Everyone they've sent has been a great help. They make life easier because there are things that in my current physical condition I cannot do myself. They give me the backup that I need for ordinary living that I'm not able to do myself. So far the service that has been offered meets my needs and I don't have to worry about being able to contact people and get arrangements.

Anonymous_4768

The agency was helpful by being communicative, got back to us quickly, they were responsive, accommodating, and they heard what we needed. I liked that they were professional, accommodating, and they worked with us.

Rebecca _3

They have helped by being open and honest with us. They have allowed us to continue to work full time. I like the quality of care that we receive from the nurse.

Ronald M_8

They did a marvelous job for me! They helped me by being on time, sitting with me, and making sure I had what I needed. They were on time, cordial, and they did a good job!

Erica M_3

She administers the medicine that I need. They help with my IV therapy. The nurse is awesome and she is great at her job.

Anonymous_4507

I get in infusions every six weeks, so it doesn't really affect my daily life. I think the company could update their systems and be a little more organized.

Monique S

I think the IV helps but not as long as it used to. It improves quite a bit. This is my second get around with quest labs. Twice now I get a call from my doctor saying I had to go to the hospital right away, but it was a falsely elevated lab. They are off with their values. I think I get good quality care and my nurse just tries her best to fit my schedule.

Bonnie E_2

They have made my life easier by providing me with the care. The caregiver that we have is excellent.

Katrina F_1

They are accommodating and couldn't make my life easier. I would recommend this company because they are careful with their patients.

Elaine N

It gives me peace of mind, and it helps my mom get out. They are right on everything. They sent people right when we needed it.

Gregory O

They have helped me arrange the times in advance and they are on time. I like the quality of care they provide.

David G

I have only had one girl for a long time and she knows me thoroughly. She helps me in the shower. I have never had cross words with any of them. I have referred them to other before because I think they are doing a great job.

Kiim B

They help with housekeeping and help her out with other things. Their quality of staff is what I like most and their accessibility.

James D_30

I still have some blisters that bother me. They are right on time each month.

Gary M_8

Sometimes when they get here my legs will get rubbery and when I get them I feel more confident. I have nerve root damage in the spine. They are friendly and help out. They check on my comfort during the infusion.

Robert T_9

I would be stuck in bed for life if I didn't have their help. I think they are an excellent company.

Dad's Care Giver

I was the caregiver for my husband John. I hired BrightStar Bedford for help showering him, exercising his brain and walking with him and finally getting him into bed. The staff was wonderful. Delphina was great with John. He sometimes gave her a hard time, but she persevered. When ever I had a question and called the office, the response was immediate. Unfortunately, I had to put John into a memory care facility this month and he is doing well there. After John had been there for a week or so, Delphine called me to see how he was doing. I'm pretty sure, this was above and beyond her scope of employment! Thank you Delphine and the entire BrightStar staff. Please feel comfortable using this service for your loved one at any time. My only complaint, is that a 4 hour block is required and although the aids are approved to do light household chores, I have always felt I wanted to do these my self. So 4 hours was a little too long for me, but if you enbrace additional help 4 hours would be great.

Eternally Grateful1

Thank you to all the compassionate and caring people at BrightStar Care. My family will be forever grateful for the top-notch care you provided our father and for the efforts they put forth to make sure we were comfortable and informed every step of the way. Each person we worked with was knowledgeable and willing to spend the time necessary to ensure the whole family understood the process, challenges and goals. The lovely ladies that came into our home to care for my father were all competent, professional and helpful in not only caring for my Dad, but also in showing the rest of us how to approach his care when they were not here. I know I can speak for my father in saying he was exceedingly happy with all of his caregivers and that his final months and weeks were made much more pleasant because he felt safe and loved. Thank you, BrightStar!!! We are eternally grateful for you all and happy that we chose to bring you into our lives!

Alan Lavoie

I relied on BrightStar to take care of my Mom after she was discharged from the hospital. It was a difficult time as I live in another country and we do not have family in NH. They were patient, understanding, and thoughtful through the entire ordeal. I cannot recommend them enough. I always felt assured that Mom was in her home and being well taken care of as their communication was great. Thanks to the team at BrightStar!

Paul M_11

There is not much of an impact so they are doing a good job. They are very accommodating with my schedule.

Cindy B_10

The agency needs to be more knowledgeable about what they are coming into your house to do. The agency needs to have more communication.

JLGage

BrightStar Care has been wonderful! They provide care for my husband who suffers from Parkinson's. The staff have been so patient and kind with us as they helped us navigate this process. They helped us understand and maximize his VA benefit and even provided guidance and tips on how to make our home safer for him. All of the girls in the office have been so helpful. My husband's caregiver is an absolute angel. She is kind, reliable, and eager to help. The director of nursing is extremely knowledgeable. I know my husband is in good hands with BrightStar. We are so grateful we found them!

Deceitful

My mother has been cared for by BrightStar, intermittently, for about a year. Recently she had been admitted to the hospital and then rehab. BrightStar called me a couple of times during her rehabs day to check on her well-being. Approximately one month before Mom was discharged I questioned BrightStar about their ability to provide 24/7 care for Mom once she was discharged. They assured me that even with the covid-19 virus that they would be able to provide the necessary care. I emphasized that they needed to have support staff available if an emergency arose with mom's caregivers. Again, two weeks before mom's discharge I called to confirm that they could provide the necessary care. Again they reassured me that they had the necessary staff to care for my mother. One week prior to Mom's discharge I again called to reassure that Mom would have 24/7 care when she arrived home. This time they stated, " We working on it." Less than 48 hours before mom's return to her home, BrightStar called and shared that they had arranged for 16 hours of care for the entire week. What happened to the 24/7 care that they reassured me would be available for my mother? I asked if an employee that had worked for them previously could be released from her " no compete contract" in order to provide some private care to make up BrightStars inability to assist my mother. In true form, they emphatically stated,, "No". My question... Does BrightStar truly care for their clients if they betray the client's and family's trust? I do understand that covid is interfering with all of our lives but I can't tolerate the deceit that BrightStar portrayed to my mother and our family. My mother's wish has always been to spend her final days in her home. Thanks to BrightStar this final wish will not be granted.

Emmy P

They follow up with me and help if I need to reschedule. I've never had an issue with them. They call me and are on point. I have no complaints.

Anonymous_4101

They need to be more consistent with the care and fill in the gaps that we have. They need to have a better reaction to staffing and timing issues.

Ashley M

The nurse explains everything that she is doing. The nurse is excellent.

Ian R

I haven't ever had a problem with the nurses showing up on time. It feels very simple.

Deborah P_5

The caregivers help me with my infusions. They are nice and professional. This agency has quality caregivers for us.

Shannon O

Someone has to come give me an infusion so that's helpful. They send the same person out every time I need an infusion.

Paula M

I can't go without the services. I have to have an IV every month. The nurse is very good at what she does. She's very compassionate.

Barbara J_10

The most helpful part of the services is properly administering medication. They also use sanitizer. The agency seems to be very professional and the office will call and see how things are going.

Lisa L_15

Just by coming directly to my home rather than me going to the doctor's once a month. They are personable and they come to my house and they are responsive to anything that I need.

Cathy M_9

They were only able to provide support with personal hygiene. It made a difference and helped a lot. Tammy, my initial contact was 100% helpful to me. She initiated a lot of help for me. The staffing has been an issue. They have been unavailable to us but maybe that is because of COVID-19, and also, they have not been up to par.

Kaitlyn B

She will help me with anything that I need even if it is outside her normal duties. I like that my nurse is very attentive and cares about me and makes sure I am comfortable.

Heather D

They access my port, they come in and it only takes them like 15 minutes. They have been convenient.

Anonymous_3909

If there's ever an issue, BrightStar Care does call and they let us know if they are sending another nurse if one can't make it. I've been pleased with the nurses that they've sent to the house.

JeanetteC

We were in an emergent situation and needed care my mother in law Chantal was sent to our home and instantly became one of the family The care was excellent and even better was the communication with the leadership staff.

Samantha J

The nurse is willing to go out of her way to solve any problems. They are flexible, my nurse is professional and they really care.

Adam V

BrightStar Care has helped the most in administering the medicine that I need. I like that BrightStar Care is always on time.

Craig M

It's much more convenient than having to go to the hospital. My nurses have been good, I've been with them for a long time. I've never had any bad experiences with them.

Norbert L

It is helpful to me that the aides care. They help me with getting dressed. The aides that take care of me are capable.

Wayne H_2

I don't have to go to the doctors all the time. They show up every week. Everything went pretty well. I felt a little like a pin cushion sometimes.

Dominique

One thing that is positive is the communication between the company and the company has always been there. I like the responsiveness and feedback from the company.

Kate P_3

The nurse is great, but I haven't felt many effects yet since I haven't used them long. It works for me, I haven't had any issues or inconveniences.

Tracey R_1

They made me feel extremely comfortable and at ease. I am confident in their services and competent nurses. Their communication is very good. They made me feel very sure during this crisis. I think their customer care, nurses, and communication is excellent. it is a great service overall.

Debra B_5

It was most helpful. I had peace of mind knowing my mother was going to be looked after. They helped me out in a bind. They are timely, they're professional.

Lawrence J_1

It is nice that they are here for whatever I need. The company is reliable and good.

Anonymous_3630

Once we got established, more or less, they were outstanding. There was one LPN or caregiver who was excellent. They stayed with him when they came in. They could do better with communication.

Diana _2

My sister and I had been staying there overnight and it freed us up from doing that. They kept me very well informed. I left notes for the caregiver and she left notes for me and it was good.

Mackenzie M_1

They helped the most by making it so I knew she was going to get her medications. I liked how easy it was to set up and get a nurse here.

Maria A_2

They allow me to have time away. I like the caregivers.

Michael H_14

They have allowed me to do the daily financial and medical stuff that we have to go through. I was unable to do it when I was caring for her alone. I appreciated the quality of their employees that come to give me relief. They give excellent care for the client.

Anonymous_3394

It's a little too expensive, but the girl is awesome. I like the girl. She is very good.

Brian K_5

They were very convenient and easy to work with. I could book online and our caregiver would call in ahead of time. Having the ability to get care when I work or school would get canceled was high quality and super helpful.

Mike M_7

They alleviated a lot of stress from my life. The people they send are well trained and helpful.

Joanne M

I don't have to go to a hospital because they just do the infusions in my home. They are very dependable.

Anonymous_3070

It took a lot of calls back and forth to make arrangements. It made is complicated and could have been more seamless. They needed to improve on the person they sent to spend the night because her English was not the best, even when we were assured it was perfect.

Ashley C_1

They are extremely important. They give me weekly IV infusions. I think they need more nurses that have more education. The nurse I have is the only educated one. The other ones I had weren't as educated.

Cheryl M_13

They can improve by fixing the overflowing and bleeding. I am having trouble with overflowing and bleeding the first days afterwards from my wound.

Sally J

It could've been easier if a caregiver would've shown up. They need to have a good emergency backup if a caregiver doesn't show up.

MaryEllen C

It's been very helpful. It's helped him in regards to safety. We feel like it's unsafe for him to be alone so they cover the time frames that we can't. They responded right away. We got a meeting very quickly when we called them on short notice.

Anonymous_2836

I've been feeling a lot better than I normally do with my new medication. I have no complaints. It's not hard to contact my nurse. It's easy. I like how straightforward everything is.

Alycia L

One girl that came was really physically strong and could move my mother, who is chair bound. Their employees are really great.

Sharon T_3

I have the infusions on a regular basis, so it is very helpful for me to have them. I like the fact that they were available to come into my area, which is miles away from anything. They have to send someone from a far distance, and I appreciate that.

Sara S_3

They were here on time and very prompt and helpful. They seemed to be very caring in particular about my needs.

Anonymous_2814

We wanted them there so we could go on a planned vacation. We were able to enjoy our vacation without worrying about my mother-in-law. I liked how quickly they responded to my call.

Anonymous_2655

I don't have to go to the hospital to have my infusions. This gives me a chance to stay home because I don't feel well after. They have worked with my schedule.

LaVaun H

I was so very sick, and they were very kind and helpful. The girls were wonderful, and the management was just great. They were very kind and understanding.

Paula R_4

They work really hard to get my IV in. I am doing good now with the person that I am with, but it took a little while to get into the mix.

Dorothy P_11

It makes a big impact because I don't have to go out of the home, my caregiver is very intelligent. She will answer my questions. I really appreciate that because some doctors don't give me the time. My caregiver is really good. I think they are a good company.

Martha B_9

When they work here, they take really good care of me. They try to match you up with somebody that you will get along with.

Kathleen B_11

I like that they keep the training up to date. I like that they train people and check up on them.

Sheila C_11

They help with things that I can't do. They have changed as my arm has gotten better. The care was intense in the beginning as they helped with all the daily things. Now, it has whittled down to a few housekeeping things. They are very helpful and very thorough. They are consistent, and they care.

Anonymous_2559

I think they're very good. They take care of me. I think they're good, but it would be nice to have the same aide in succession.

Mark R_5

Being at home and having care at home is a lot better than having to go the hospital every week. I like the level of care. The nurses are great. I requested my old nurse, but she couldn't come, so she asked her sister to apply and come take care of me.

David M_13

The personnel should have a better attitude towards the customers. The attitude of some of their personnel is more aggressive than others.

Sandyclaire

The management of Bright Star is extremely caring, professional and attentive. The caregivers are nurturing and provide care with the utmost professionalism and great bedside manner. I would highly recommend them for any loved one in need of home care.

Marilyn D

The service is excellent, and my nurse is excellent. My service is excellent. All they do for me is perfect.

Judith H

My aide is on time every day. We have a wonderful time together. I like the caregiver. I actually love her.

William C_6

They could not have helped more with my wife's passing. They are there when I need them and they have been exceptional.

Jennifer B_8

It has been a positive impact because they are improving my health. They are extremely personable and they make me feel comfortable being in my home.

Alan S

They help the most by giving my father someone else to interact with. The caregiver has been really beneficial. I like the person that is reporting to help my dad out everyday.

Richard L_8

The people who come into the home are caring, nice, and they make him comfortable. He likes having their company. We have had a good experience with them. They are nice and helpful with their communication between us and the pharmacies.

Judy M_8

Elizabeth needs to use them a little more, but they take her where she needs to go. My parents like the person a lot, and they help a lot.

Robert E_3

They send someone out here to help me whether it's taking a shower, doing housework, or cooking meals. I like that the agency is prompt and patient. They do what they say they're going to do.

Donna K_5

They were there to give us a break. I met the girl and she was there the day he died.

Bob G_9

She looked forward to the caregiver that was coming. The last girl was great, and the last three were okay. There is not much they could improve on. One of the girls was not good at all; however, one of them was fabulous.

Kristopher P

I like all of the nurse's attributes. We like our nurse, who has been fantastic.

Steven T

They needed to come in and make sure that I have taken my medication, and they assist me in my daily activities. I like the personalization of the employees to my needs.

Walter W

They help by being able to the job and do everything well. They can arrive to my home on time.

Robert B_25

It helped the most in providing my wife with care. They were personable and open to being told how to do things.

Linda R_8

I don't have to travel. They come to house and since the doctor who runs all this is in Boston, it's a lot easier staying home. They are dependable.

Eileen F_1

The nurses themselves are very attentive and she always tries to make sure that my care is number one. They need to have more nurses on staff. They have a difficult time getting nurses to come.

Elizabeth D_3

I don't have to care for him while they are here. They take care of everything and I don't have to be concerned about it. They have taken the load off my shoulders. They try their best to make sure that my schedule is covered competently. It doesn't always work out, but they make sure that it comes as close to perfect as possible.

Kelsey L

They help the most just by delivering the medication. Their nurses could show that they care a little more.

Eileen M_2

They have helped by working with my schedule, and have been very timely. I have liked that the services are efficient and accommodating.

Rhaul G

They are always available and very flexible. They are very responsive, and they always follow up if there is an issue.

Loren T_1

They explained some things to us. They took the pressure of care off the family.

Jessica P

The services have helped me get the care I need done quickly, so I can get on with my life. My nurse shows up on time, and is positive and friendly.

William M_11

They clean for us, wash our dishes, do the laundry, and are very helpful. They also are caring for my husband. The price is too high.

Patricia M_1

They helped me with my procedure. They could be more punctual.

James C_2

They've adapted to my schedule. The service is excellent.

Nickolaus B

We don't have to go to Boston every two weeks to get our son monitored! We have had the same visiting nurse come out. She has really made an effort to get to know my son and develop a relationship with him. She is very friendly and asks questions to make him feel comfortable.

Lorraine C

It filled all the needs that I had. I like the fact that I didn't have to have them when I didn't need them. I could schedule the days that I needed them. It worked out for me. I liked the people who came into my home. They were all very nice, and it was what I needed.

Leah C

It's a 5 hour service and then she gets sick afterwards no matter what they do. I try to make her comfortable and the nurse is super good. We do what we can to make her comfortable. They're doing the best that they can to make her as comfortable as they can and give her the least amount of side effects. I did not like the first nurse that came out. I was unhappy with her because she was doing her personal business instead of interacting with my daughter. I voiced my opinion and they sent the director of nurses out to help. She agreed with me completely and all of my complaints were answered. They made sure I was satisfied. Now they are sending out the top nurse.

Catherine F

They 100% worked with me. They gave me confidence. The therapist is excellent, and I wasn't easy to work with. I was in a lot of pain and they helped me a lot.

Stephen M

I don't have someone coming in daily. They come in and show me how to do an IV for my loved one. There are a lot of gaps in the organization. The caregivers work really well with me.

Wayne F

They were just giving me an IV. The nurse that they sent me was possibly new. They could be more organized and know what they are doing.

Heather

It was very influential. They were very professional and friendly.

Katherine M

My nurse is wonderful.

Barbara _3

I was going to my dad's place every single day and it has enabled the family to get relief. They bend over backwards to help people. My dad was in a car accident and I was on my way to work to my new job so I called the office to ask if a caregiver could go in and they were amazing. They are flexible and are more than willing to help.

Sally K

It has made a big difference. For me personally, I was here a lot for my mom when she lived with my brother, and there are certain things she would never allow my brother to do for her. I don't know what we would have done without those nurses. They have been God sent to our family. They always seem to find people that fit my mother's personality.

Bernadette F

It makes me very cheerful and I appreciate what she is doing. She will take me out in my wheelchair in the good weather. She does laundry, grocery shopping, and anything I ask her to do. My caregiver is always in a good mood and willing to do what has to be done. I have never had a problem.

Anonymous

The service that most helps me is the specific medical care they give me. BrightStar has been very competent.

Mary H_6

Whoever comes here cleans my house and does grocery shopping, which is a big help. BrightStar Care seems to be efficient in what I'm looking for.

Elisabeth A

They work with whatever services that I need and around any schedule. The services give me a break for a three hour period. I'm disabled myself, so it's difficult for me to take my loved one places.

Anonymous

There are a host of things. The first caregiver came out made some mistakes and wasn't happy when I asked them to fix those things. They complained when I asked them to do things. They made some statements that weren't accurate. They never stopped and asked questions. I had a bad fall, and I dropped some things. What I dropped got mixed in with my laundry, and they were mean about cleaning it up.

Corey O

I like their planning, flexibility, and care. The caregivers make me feel very comfortable leaving them with my loved ones.

Cindy Lou W

The caregiver that they send me is awesome. She and I get along well and she knows what she is doing. The services help me keep things organized. They accommodate my schedule and work with my availability.

Lorra M

I was very happy with BrightStar Care, I never had a problem and had a great nurses. They were very attentive, answered my questions, and gave me advice on how to make life easier.

Lori R

BrightStar Care calls me back when I call them and they are easy to get in contact with. The caregivers make sure my loved one eats and make him meals. They also bathe my loved one.

Ernest S

I haven't had any problems with BrightStar Care. They return phone calls when I call them. BrightStar Care helps me by inserting a needle into a port because I do infusion.

Peter K_5

BrightStar Care is very professional and you can actually talk to someone at any time of the day. The services make life easier by taking away all my worry. We always have someone to care of my loved one.

Ashley H

BrightStar Care's nurse that I have is amazing. I love him to pieces. BrightStar Care gets me anything and everything that I need. BrightStar Care's nurses administer a medication that has put me where I am today.