Home Instead - North Platte, NE
1007 N Jeffers St, North Platte, NE 69101
(800) 558-0653
Verified Partner
4.9
(61 reviews)
Photos of Home Instead - North Platte, NE
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Reviews of Home Instead - North Platte, NE in North Platte, Nebraska
Becky
5
|
October 23, 2024
They are awesome! I have a caregiver that comes and she is so attentive to what I want and how I want it done. She is the one that has been with me since I joined Home Instead in January 2021 and she hasn’t gone anywhere. :)
Norma
5
|
October 19, 2024
I'm using Home Instead - North Platte, NE. They do me great service and they do it right. They're just helping me with what I need here. They helped my husband before. I had some experience with some that were very dishonest, but this group is not. Billing and scheduling are OK. They're more efficient than the others.
Melanie
5
|
April 11, 2024
Home Instead is very helpful. The communication is great and the women that have helped us have been fabulous! They are always willing to help and meet all our needs.
Parkinsons Patient
5
|
March 31, 2024
Home Instead has provided exceptional in-home assistance for my father from 2016-2018 and my mother since his passing. Caregivers have met my ask, "to treat my parents with the same care & attention.as I.hope they would there own." And as a daughter, caregiver who works.outside the home this is priceless. They are members of our extended family. They provide.skilled personal assistance/support, companion ship, meal prep.and light housekeeping.
Sherri B
5
|
February 8, 2024
My dad has been using them for 5 months now. He likes everybody. they are so kind and caring and really listen to him. The house just seems brighter since they have been there. Thank you CareTAKERS!
EugeneH. Langemeier
5
|
January 11, 2024
The caretakers that come to our house are all wonderful. So easy to talk to, so caring! 5 stars from me.
Lloyd
5
|
September 13, 2023
I got a gal from Home Instead that comes here three times a week, three hours a day. Leslie is great. We think of her just like our daughter She vacuums the floor, cleans the bathroom, does the dishes, gives me a bath, and helps me make the bed. She helps with general housework basically. I've had no problems with Home Instead.
Marc V.
5
|
May 10, 2023
Home Instead went above and beyond to provide care and support for a family member. I deeply appreciate their dedication and creativity in meeting our needs. The kindness and depth of caring and professionalism of everyone from caregivers to office personnel was exemplary.
Susan Corfield
5
|
March 7, 2023
The caregivers that took care of our mother were excellent. We were very pleased with everything they did to help.
Maddie
5
|
December 16, 2022
We used Home Instead to provide a caregiver to my father-in-law. He lives in a small community in Western Nebraska and we were thrilled to find such a high level of service in such a small town. Because of the tremendous care he received, he was able to stay in his home much longer than he would have otherwise. His caregiver became his friend and an invaluable resource for all of us. She treated him like her own family member, always going above and beyond to make sure he was safe and healthy. The Home Instead staff communicated with us often and adapted to meet our family needs. I recommend them highly!
Ann S-L
5
|
September 29, 2022
Our dad was able to remain and thrive in his home until his passing. He did not have to leave the comforts of his home and transition to a memory care facility. With every challenge, Home Instead/North Platte without exception always exceeded our expectations. I can't recommend this organization highly enough. We shall always be grateful for the care the good people of Home Instead provided for my day. Extraordinary.
Harold
5
|
June 26, 2022
I'm using Home Instead - North Platte, NE. They come to my home a couple of times a week and take care of me. I've been using them for close to five years now. My wife had them for a couple of years and then when she passed, they took on me and kept on me. They clean the floors, the bathroom, kitchen, they vacuum and mop, they do my laundry, and whatever I need done. The caregiver is very good. Billing and scheduling are very good. I'm very satisfied with them and they really seem to want to please you.
Shelley Hoffmaster
5
|
March 12, 2022
Home Instead is taking care of my father with dementia. This agency is very easy to work with. The caregivers are amazing and do everything possible to let him live his best life with his disease. I feel like I can call and let them know any concerns or problems I may have and they do their best to fix it.
Pam
5
|
September 25, 2021
My caregiver is wonderful, caring, and very hardworking. She has been with me for about 2-1/2 years. Her being here helps me both physically and mentally. I hope she never leaves. Everyone should be as caring as she is. She's special.
ReviewerFC083021B
5
|
September 1, 2021
My father is using Home Instead. They've been really good and I don't have anything to complain about. The help they've given has been good.
ReviewerFC083021C
5
|
September 1, 2021
My wife is a client of Home Instead. The caregivers give her good care and they're here to see when she has to go to the bathroom or something like that and take care of that. They do housecleaning and they do whatever she needs is done. They don't give any meds. There isn't any med that she takes during the time that they're here. They make sure that if she has to go to the bathroom, she's clean and everything like that. They come from 1:00 to 5:00 in the afternoon and we have dinner at noon and I get supper after they leave. They don't do meals, but it's very important that they be here because there are things that I have to do. We're on a farm, so there are things that I have to do on the farm. I can't really leave my wife and so it's very important that somebody is here, so that I can do some of these other things that I need to get done. They communicate with me and they know that if I'm not available, they can talk to our daughter who is 200 miles away.
Doris
3
|
August 13, 2021
Bad communication. Never told us about time of visit changes to help us.
Mary
5
|
August 13, 2021
Amber has been so supportive and helpful. We have been so thankful for her help.
Tomasa
5
|
August 12, 2021
Mom really enjoys being with Cathie, she helps mom with her needs. Cathie makes my mom walk the hall which she needs to do. But overall, the aides are all great with her.
Reviewer#EM0806B
5
|
August 12, 2021
My dad wants to say, we love Rachel! She is so personable, but also very professional. She makes my dad feel very at ease. We are starting to feel like she is becoming family. She just knows exactly what to do and like I said, puts my fears at ease and also my dad.
Carolyn
5
|
May 25, 2021
We liked everyone who helped take care of mom. In-fact, they seemed like family. They were very personal and helped in every way possible. I will recommend them to anyone who needs care.
Donna
4
|
May 5, 2021
I'm using Home Instead and most of my caregivers are very good at what they do. I've had quite a few of them, and they have all done quite well. Most of them are knowledgeable, and I've had 34 or 35 different ones. I've been using them since November 2020.
Chris and Steve
5
|
March 25, 2021
Home Instead is very accommodating regarding our care needs and the staff is so caring that they feel like part of our family.
E. Joel
5
|
December 8, 2020
Professional staff. Caring attitude toward client. Works well with family of client. Provided solution to meds.
Dave.
5
|
November 20, 2020
Tammy has been a big help. She has been a good homecare caregiver. I can't say anything bad about her. She is great. I don't know how I could have made it without her. She doesn't work there anymore. I quit using Home Instead Senior Care. I don't really need help anymore. They're all great people that I've ever met in my life. They're great. The billing was all great.
Wilbur
5
|
November 19, 2020
Slightly unhandy to have no communication outside of home, but it works. Jennifer has become a dear friend. We love her dearly and looked forward to seeing more of her. However, Wilbur is recovering from pneumonia in hospital and will enter care home.
Elaine
5
|
October 6, 2020
She saw needs I didn't realize. Very satisfied with helpful, kind, caring person - Dorothy. Others also touched my heart.
Vickie
5
|
September 10, 2020
Kim and Debbie were a wonderful team coordinating their work to keep the house well-maintained, cook meals and help with Marion's personal hygiene. They enabled him to stay in his home where he most wanted to be. My father-in-law was in their care the last 2 years prior to his death. My mom also had great help from Home Instead.
Eldor
5
|
September 6, 2020
I can't say enough about the caregivers the last 2 to 3 years, making it possible for dad to stay at home near friends and family. Very unique people we all cared about!
Janet
5
|
April 7, 2020
Linda and Katie sees that I am taken care of. She helps in my home with everything. I was overwhelmed before Home Instead came. Thank you.
James
5
|
February 10, 2020
Wonderful organization. Excellent help, especially, Ms. Cari.
Beverly
5
|
February 7, 2020
Erica does a wonderful job. She always has a smile on her face. Goes above and beyond for my mother. My mom enjoys when Erica is here during the week. When my mother is sad, Erica always has a way to make her smile.
Ellen
4
|
October 14, 2019
Gary feels very comfortable with Chris, that is most important to me. She is always very kind.
Paul
5
|
October 9, 2019
Great team! Excellent communication. They really care about the well being of their clients and it shows.
Tamara
5
|
July 15, 2019
I want to highly praise the caregivers who go professionally, gently, and lovingly care for my mom, Jackie, of Cambridge Nebraska, prior to her death in January 2018. Janine H. and Amanda F. were great! Linda from the office was also superb and met all our needs!
Ron
5
|
June 19, 2019
We are very pleased with Linda from McCook and her caregiver, Natalie. Thank you so much for the service.
Ruzicka
5
|
March 31, 2019
I have really appreciated the genuine care for my Mom with Alzheimer’s. Even though Mom doesn’t understand or carry on conversations they treat her and talk with her like she can. They have gone above and beyond to provide services when we needed them. As a nurse I am pretty particular about my moms care. Home Instead has proven their abilities and have helped me trust that they are giving her the best care when I can’t be there!
Lorraine
5
|
November 28, 2018
Very pleased with all my caregivers. I have recommended this company to others.
Gerald
5
|
November 28, 2018
Janine was an outstanding housemaid and was very satisfied with her work. Highly recommend her.
Rhonda
5
|
September 28, 2018
Home Instead has provided quality care for our mother for over three years. She has now moved to a higher level of care. While she was living in her own home, my brother and I felt confident she was in good hands. Thanks to Home Instead.
Lynda
5
|
September 27, 2018
Home Instead provides friendly, personalized, professional care for my father. They are responsive to his needs in a hardworking, timely manner and I would recommend this service to anyone for senior care.
Carol
5
|
September 20, 2018
Kathy B. is outstanding. Ellen (Annie) does not trust many, but is comfortable with Kathy. She has been a blessing to both of us. I live 4 hours away, but Kathy gives me peace of mind knowing she's there.
Candace
4
|
August 31, 2018
In general, they do a very good job.
Kim
5
|
August 31, 2018
I am/we are very happy with the in-home care and services the mom receives. Mom has a special relationship with Rachel, one of the caregivers, and we are so thankful for her kind and caring nature.
Steve
5
|
July 31, 2018
Home Instead (North Platte, NE) provided my mother with both health care (assistance with dressing and bathing) and companionship for more than a year, as she transitioned from independent living to assisted living, to nursing home care. The attentiveness and dedication of Home Instead staff greatly enhanced Mom's quality of life.
Teresa
5
|
July 20, 2018
I am so grateful that Home Instead was there for my dad and our family in his last days. The girls were all very kind and helpful. We knew his time was short and it was so relaxed to have caring people at home with him. Thank you so much. I have recommended you to others.
Wynetta
5
|
June 15, 2018
Home Instead in North Platte was so helpful in setting up care for my Mother in her home. The owner was so kind and caring in understanding Mom's needs, and finding the best gals to help Mom in her home. The care and support given Mom also helped our Dad. Highly recommend.
Karla
4
|
February 16, 2018
She is very helpful. Doesnt have to be told what to do; sees it and does it. Prompt! Open to suggestions.
Katherine
5
|
February 1, 2018
I was very satisfied with the care my Mom received from her caregivers. I always had good communication with them. My weekly visits I would leave a note for the caregivers about doing this or that for mom. Not once did I get the impression they felt I was coming off as a "Bossy Daughter". I really appreciated receiving a text every Tuesday with a list of supplies for mom. That helped me a lot. I will always be thankful that Home Instead caregivers helped me keep my mom in her own home as long as we could.
Christine
5
|
January 30, 2018
Really enjoy the services she is offered and enjoy Rachel. This company allows her to pay and stay in her home. I have never had any complaints and would recommend Home Instead Senior Care to anybody.
Rick
5
|
December 29, 2017
Merry Christmas Allison and Jessica. Awesome people! You are difference makers in my life.
Dave MT
5
|
June 28, 2017
I am very grateful for the caring and effective service provided to my mother, and the personsal engagement of the individuals who stopped by tom see her everyn day.
four eyes
5
|
June 21, 2017
If I am not able to do a lot of things that I did in the past, she is always willing to help me.
Jim581284
5
|
February 18, 2017
Pat was a blessing to my father on his final months of his life. She went above and beyond, coming to see him in the hospital after his fall. Thank you so much on behalf of our family for the help with our father.
Patricia267768
5
|
October 27, 2016
Wonderful gals! They were always friendly and cheerful. Always eager to help.
Shannon H
5
|
August 31, 2016
My father was an amazing man who worked hard and cared deeply for his family. His final wish was to stay in his home till the end. Home Instead helped grant his wish with their amazing care. I am forever grateful.
Neva M
5
|
August 30, 2016
I appreciate the log that our caregiver gives after every visit. She writes down what they did and what their conversations consisted of. This include special comments he makes that mean so much to our family. His memory is failing, but he knows a nice lady comes to visit him.
Kay062620
5
|
July 29, 2016
All of the staff at North Platte Home Instead from Mary Jo and Steve, all the caregivers, and the ladies who answered the phone, were just wonderful. Personable, professional, punctual, and skilled -- all of them.
Kimbra531646
5
|
July 29, 2016
A big Thank You to Kayla for assisting me getting all his care set up. She was great to work with and really cared about my dad. Samatha that actually works with clients was awesome for my dad. She took excellent care of my dad. Steve heads everything for this office and he was so great too, to work with too,
Tracy Rupp
5
|
February 26, 2016
The care that my mom received was awesome. They always tried to work with my schedule so I could keep my job during the day. If there was a care provider that my mom clashed with, they found someone else. That only happened once. We were very pleased how they cooked, cleaned and exercised my mom. They helped with bathing and read to her. All in all, I give them an A+.
Wina
5
|
March 8, 2013
Home Instead is doing an excellent job. We're very happy with them. Mom is 88. They help her clean the house, the nooks and crannies, they help her run loads of laundry because it's downstairs. They've been very personable. Joan, from the office, is always available when I have questions. They do have a little extra touch and they always have time to talk if I have a concern.
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Services and Amenities of Home Instead - North Platte, NE in North Platte, Nebraska
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - North Platte, NE in North Platte, Nebraska
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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