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Sutton In-Home Senior Care

1736 E. Sunshine St. Ste. 501, Springfield, MO 65804

(800) 558-0653

Verified Partner

5.0

(29 reviews)

Offers Home Care
Top rated on Caring.com

2018

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Reviews of Sutton In-Home Senior Care in Springfield, Missouri

5.0

(29 reviews)

    Top rated on Caring.com

    2018

    Ruth's kids

    5

    March 24, 2023

    I am a current client of this provider

    We have loved the care our mother has received from Suttons. Brooke, Paula, and all of the home healthcare workers have been wonderful to our mom and to us. Our mom loves Connie & Susan, and the rest of the ladies that help. She has been so well cared for and we hate to move her away. If it wasn’t for the distance of our home and the loss of her spouse, this wouldn’t be happening. Thank you for all that you have done and the love you have shown. I hope this helps others looking for a loving and caring company to see after their parents in their own home.

    Susan

    5

    September 25, 2021

    I am a past client of this provider

    Mckenzie always assists with things that I could not do, like personal care. She took very good care of me.

    Boyce

    5

    June 15, 2021

    I am a past client of this provider

    I cannot say enough wonderful things about Brooke and her staff of caregivers. I hired Sutton initially to help take care of my mother-in-law for a few hours a day. As time went on my mother-in-law needed more and more care. Every person that helped take care of her was very kind and compassionate. They went above and beyond to make sure here needs were met. These were all great things but the main reason I chose Sutton over anyone else was because I could see their love for Jesus! If you are considering using Sutton and want a recommendation you can tell them you would like to speak with me. I highly recommend them!

    GailRN

    5

    February 22, 2019

    I am a current client of this provider

    I needed to find care for my 80 year old father with Lewy Body Dementia. As a Registered Nurse, I was very selective and interviewed several agencies. Sutton caregivers have been coming to my father’s home daily for about 5 months. They are dependable and the staff is friendly and knowledgeable. Communication is great and I highly recommend Sutton Home Care to anyone needing care for a loved one.

    S.Perry

    5

    November 14, 2017

    I am a current client of this provider

    Amazing care from very caring individuals. I would highly recommend Sutton Home Care. They are very attentive and make sure all your needs are met. Very blessed to have found this wonderful agency!

    Tina

    5

    October 12, 2017

    I am a current client of this provider

    Lynette and Sutton Home Care was a definite gift from God at a time that I really needed someone compassionate and competent to "hold space" for Burk and I during his passing. Lynette showed the highest professionalism and empathy.

    S. Hickel

    5

    August 22, 2017

    I am a past client of this provider

    Sutton In-home Care is superb. Their kind and caring staff went above and beyond to ensure my father had someone with him during the times we needed. In addition, they created genuine caring relationships with my dad in a very short time, and he looked forward to their arrival. I'm sure he considered some as friends.

    Roger J.

    5

    August 22, 2017

    I am a current client of this provider

    Caring people, great follow up. Family home portal great communication tool. Would recommend Sutton In Home Care to everyone!

    May & Martha

    5

    August 22, 2017

    I am a current client of this provider

    I would like to thank Sutton In Home Senior Care for the amazing care they provided for my mother in our time of need. Following a serious illness, it was obvious that I would need to move my mother home with us. I contacted Sutton and they came to the house, answered all my questions, assessed our home for needed safety features, made a plan for care, and helped us manage this enormous transition. The caretakers were matched perfectly to my mother's personality. They were kind, compassionate, and were able to anticipate needs and challenges for her. Having someone in your home 24 hours/day can be overwhelming, but they were so considerate and professional. They became on extension of our family. I never had to worry about my mother. She had the best care every minute every day. Having Sutton In Home Senior Care was a true blessing for my mother and for my family.

    Lashelle & Klein

    5

    August 22, 2017

    I am a past client of this provider

    Sutton Home Care is the best! Home health care workers are phenomenal. I will not hesitate to use them in the future.

    Anonymous

    5

    August 22, 2017

    I am a current client of this provider

    My mom has Parkinson's and my dad recently passed away which is the reason for home health care. I have 5 days a week, 10 hours per day that I need help. The aides have been very professional and personable. Helping my mom with showers and tasking to exercise classes. Helping around the house with what my mom asks. I am very comfortable with the aides that have come to help. I feel like I am leaving my mom with family members. When first interviewing the company, we immediately felt "at home". Really appreciate the depth of security when they hire someone. I recommend this company to everyone.

    Kelli

    5

    August 22, 2017

    I am a current client of this provider

    Timely, professional, informative, caring from each caregiver.

    Richard

    5

    July 17, 2017

    I am a current client of this provider

    Service is very good and has helped us very much. A great advantage for use is additional care in the future.

    jeannine-watson

    5

    May 23, 2017

    I am a current client of this provider

    I really appreciated the care and concern that Sutton In-Home Senior Care showed when they came out to evaluate my mother's needs and requirements for an in-home care aide. Brooke was able to come on an urgent basis, as I had to go out of town, and stayed at the house to see which employee would be most compatible for both my parents. The person she selected was a perfect fit. My mother is 92 and independent. She didn't think she needed any help, other than what I could provide, but soon found that the care and companionship her home care aide provided was a real joy and she looked forward to seeing her every day! I would recommend Sutton In-home Senior Care to anyone who would like a dependable, caring person to care for their loved ones.

    velma-s-daughter-in-law

    5

    May 19, 2017

    I am a past client of this provider

    Dear Brooke, Thanks to you and your amazing staff, Velma was able to stay in her own home for two weeks before her birthday! Velma enjoyed her birthday, celebrating with cupcakes (thank you), lots of great cards (especially the ones the children made), and friends enjoying cake with her! On Saturday, Velma moved to an assisted living apartment. Elizabeth came from Colorado. With neighbors and two men and a truck helping. The apartment was ready for her arrival. Although she'd lived in that home for 25 years and didn't want to move, she is adjusting nicely to the new situation! Again, thanks for your support! Sincerely, Velma's daughter-in-law

    robert722777

    5

    May 18, 2017

    I am a current client of this provider

    I've been with Sutton two years. It's been excellent. If the regular caregiver wasn't able to come, then Brooke handled it. Suzanne comes 5 days a week. She's excellent; I love her! They've been good to me and very helpful!

    Pamela023326

    5

    May 10, 2017

    I am a current client of this provider

    Sutton has been providing in home care for my dad and mom for several months, several hours a day, 7 days a week. Dad needing more care than mom as mom oversees dad's care. Sutton provides all my family asks for, in their attention detail, professionalism, and most important providing caring and qualified caregivers each day. When an issue occurred, mom addressed issue with Brooke, immediate attention was given and the issue resolved. Caregivers show up on time, and there has never had a no show. Caring for aging parents with health issues can be challenging. I want mom and dad's needs met like I would when I'm not there. Sutton's In Home Care has lessened my worries greatly. I have and will continue to highly recommend Sutton In Home Senior Care, if you or someone in your family is needing this type of service. Sincerely, Pam Young

    Clista

    5

    May 4, 2017

    I am a past client of this provider

    I would recommend Sutton In-Home Senior Care to friends and family. They are awesome caregivers. They went above the call when needing someone to come out on such short notice. They were wonderful at explaining and made it wonderful for my mom and dad. We have new friends with them. Caregivers were a patient and loving part of the family. That's what we became to be—a family.

    Nancy327482

    5

    April 29, 2017

    I am a past client of this provider

    Last fall, I had a medical emergency that required a hospital stay and then caregiving, driving, and housekeeping help when I got home. My daughter live two states away and works full time. She needed someone she could trust to take her place here. She did her research and found Sutton. Our Sutton's caregiver, Vicki, was a lifesaver. She drove me to therapy, made sure we had good meals and kept our home spotless. Companies for the most part, are successful because of the people they hire. I can assure anyone that Sutton only hires the best. I know our daughter felt confident that we received the care we needed from a very competent group of professionals. She's right. We did!

    Mindy545202

    5

    April 18, 2017

    I am a current client of this provider

    I've used many agencies in helping to care for my aging grandparents over the last few years. Sutton in Home Senior Care is the first to put my grandparents' needs and wants ahead of everything else. They have ALWAYS met our request and had friendly in home care providers. They are nothing but the best and that is what they provide. They are a huge blessing to my family.

    warnerlong

    5

    April 10, 2017

    I am a past client of this provider

    My family was very pleased at how quickly Sutton Home Care was able to get a caregiver to take care of Our mom. Our experience has been that our mom received better care with them than medical facilities. We found Sutton Home Care's caregivers to be attentive, dutiful and affectionate. ~D.Johnson

    Clista Krebs

    5

    April 7, 2017

    I am a past client of this provider

    I would recommend Sutton In-Home Senior Care to friends and family. They are awesome caregivers. They went above the call when needing someone to come out on such short notice. They were wonderful at explaining and made it wonderful for my mom and dad. We have new friends with them. Caregivers were a patient and loving part of the family. That's what we became to be -- a family.

    Jeannine Watson

    5

    April 7, 2017

    I am a past client of this provider

    I really appreciated the care and concern that Sutton In-Home Senior Care showed when they came out to evaluate my mother's needs and requirements for an in-home care aide. Brooke was able to come on an urgent basis, as I had to go out of town, and stayed at the house to see which employee would be most compatible for both my parents. The person she selected was a perfect fit -- my mother is 92 and very independent. She didn't think she needed any help, other than what I could provider, but soon found that the care and companionship her home care aide provided was a real joy and she looked forward to seeing her every day! I would recommend Sutton In-Home Senior Care to anyone who would like a dependable, caring pereson to care for their loved one.

    Jan K

    5

    July 27, 2016

    I interviewed this provider

    I believe care of the elderly is as important as care for children. My Dad living in MO, (my sister in MI me in IL) pasted before the care actually started but I felt very strongly to write this review. I worked closely with one of the coordinators at Sutton and her name was Jo. She was very helpful and personable. She knew my Dad before she ever met him and when she did she could tell he was everything I said and more. My Dad really liked her and was very comfortable with the choice. He would only agree to a few days a week and Jo worked to accommodate that. Thank you for your hard work and I will never forget.

    RR3

    5

    October 23, 2015

    I am a current client of this provider

    I have been very pleased with Sutton. They’re very professional, yet very caring. They’re in my home 10 hours each day taking care of my mother.

    Carol116801450

    5

    September 14, 2015

    I am a current client of this provider

    The best word to describe my experience with Sutton is excellent! I've had no complaints at all. They've just been wonderful, caring and they do a good job. My father fell last week and injured his arm. Nicole, our caregiver, was very good in taking care of him. She's always on time and if if something comes up, she would inform me ahead. I can't say enough good things about her.

    Judy116657950

    5

    September 11, 2015

    I am a current client of this provider

    In caring for my mother and father over the years, I've used a variety of services to help them remain at home. No agency attended to my parent's needs as well as Sutton. Their employees are good. It's not that I was not happy with the other agencies I used. It's just that Sutton is so meticulous in their approach. They are so hands-on with their care. They made it an easy decision for me to keep my parents at home. Sutton is more flexible than any other agencies I work with. If I had to make an adjustment at the last minute, they would always accommodate me. I was not restricted with hours. Whatever we needed from them and whenever we needed them, they were there. The owner just really went to great lengths to make us feel us a family and that we were their top priority. The caregivers are professional and ethical. They care for my mother as though she was a member of their family. They made a nice appearance. They were really just professional in every way.

    Mindy Frazier

    5

    August 26, 2015

    I am a past client of this provider

    I was extremely pleased with the professional care Brooke and her staff showed to my grandparents. Brooke was fantastic to work with and always easy to reach when I had any questions. Brooke and her staff showed so much care and compassion toward my grandparents, I always knew they were taking excellent care of them. I would highly recommend them to any family.

    Luebbert

    5

    April 23, 2015

    I am a past client of this provider

    Everyone from the first phone call to even now, has been friendly, caring, professional and genuine. I met with Brooke and within 2 days she found a perfect person to help care for my mother. Michelle was very caring, warm and professional. My schedule and needs changed often with short notice. I knew when I called they would be there when we needed them. So grateful.

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    Services and Amenities of Sutton In-Home Senior Care in Springfield, Missouri

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Therapies

    • Stress Management

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening
    • Sex Offender Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Accepts Check Payments

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Care Management Services

    • Residency Confirmation

    Additional Amenity Information

    • Range Of Services: Medication Reminder and Vital
    • Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
    • Payment Options: LTC Insurance

    About Sutton In-Home Senior Care in Springfield, Missouri

    Sutton Home Care is the premier provider of home care and companion care services in Springfield, Nixa, Ozark, Republic, Branson and surrounding areas. Our personal home care services are tailored specifically to the needs of your loved ones, at one flat hourly rate.

    Each caregiver is carefully selected by owner, Brooke Sutton, R.N. after passing all of our screenings and qualification standards. We hire the most compassionate and qualified caregivers who have a proven track record working with seniors to improve their quality of life and enable them to live independently in the comfort of their own homes. Brooke believes it is paramount that each home care patient receive a consistent caregiver for each visit and works tirelessly to make certain her clients don’t have a revolving door of various caregivers in and out of their house. She typically works the initial couple of shifts with each patient so she can learn what they like and what services they need in order to ensure the correct caregiver is assigned.

    Sutton Home Care provides one-on-one companion care to the elderly, disabled Veterans, Alzheimer’s and dementia care patients as well as patients needing assistance while recovering from surgery or an unexpected illness, all while remaining in the comfort and safety of home.

    Our elder home care and senior care services can be provided daily, overnight or on weekends. We also specialize in 24 hour home care / live-in home care. Although most of our families are with us for months or even years, there are NO long term contracts for home care services. Call us today for a free in-home assessment or to discuss how we might be able to help.

    WHY US

    We know how time consuming caring for a loved one can be. We are here to make your life easier and Brooke takes great pride in providing the highest level of quality home care in southwest Missouri. Brooke has a tight-knit group of caregivers that are serious about their profession and providing the highest level of care to their patients.

    No other home care agency in the Springfield market is owned and operated by a Registered Nurse who is so involved in every aspect of care for your loved one. From the intake assessment, to introducing our caregiver to your loved one or for questions and concerns, Brooke Sutton is your point of contact and is available to you 24 hours a day. Does your existing home care agency provide you the cell phone number of the owner? We do! Brooke insists on it! Brooke has multiple former and existing clients who are so impressed with her commitment to their family that they have asked for their name and phone number be shared as a reference. If you would like to speak with a former client about their experience with Sutton Home Care, just ask!

    Whether you need a break to get caught up on your own errands, a vacation, or a long term companion that makes daily or weekly visits, we are here for you. Our services are available 24 hours a day, 7 days a week, 365 days a year. We have on-call staff available 24 hours a day for follow-up or immediate assistance in emergency situations.

    We believe in utilizing the newest technology to make your life easier. For many siblings, elder care comes as a team effort. Through our Family Room Home Care portal which is integrated directly into our agency software, even family members a world away can access home care schedules, care updates, family to-do calendars, and billing/payments via a secure log-in. Our employees are THE BEST OF THE BEST and most come to us by word of mouth because they have heard about Brooke’s hands on approach to in-home senior care and want to be a part of our team. Brooke has a personal relationship with each of her caregivers and speaks to most of them every single day. We maintain a staff of approximately 80-90 caregivers, 90% of whom work full-time hours and have multiple patients. These are experienced professionals that feel called to the home care field and they are committed to their patients care and well-being.

    Every situation is different from the next and we realize that it is impossible to answer all of your questions on our website. Deciding how best to provide care to your parents can be an overwhelming task resulting in more questions than answers. Brooke Sutton (Owner) and Lindsay Boney, are available to you as a free resource and have such a wealth of information to help you find your way to the right decision for you and your family. Call today just to talk or to take advantage of Brooke and Lindsay’s knowledge and extensive network of local professionals to help you along your journey. We are here for you and want to help. Thank you taking the time to read through our website and we sincerely look forward to your phone call.

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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