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Integrity Home Care & Hospice Springfield, MO

2960 N Eastgate, Springfield, MO 65803

(800) 558-0653 (Caring Family Advisor™)

3.4

(5 reviews)

Offers Home Health Agencies, Hospice, and Home Care

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Reviews of Integrity Home Care & Hospice in Springfield, Missouri

3.4

(5 reviews)

    berginangel

    1

    May 27, 2023

    I am a current client of this provider

    They have a nurse named Jodie. She is unprofessional she told my family member that's elderly she has three choices to make go back to the willingness center or the ER or hospice she went to the hospital not is wrong with her her problem was blood pressure was low so was pulse oxygen the reason because some medicine where upped and she started new medication it was so wrong how she was treated by Jodie from experience find a company that really cares for your loved ones.

    Patty

    5

    December 23, 2021

    I am a past client of this provider

    The Integrity Home Care & Hospice went to my mother's assisted living to deliver the service. They're not in the hospice care facility. Everything was great, we were satisfied. They were responsive, they provided excellent and compassionate care.

    Steven

    4

    July 5, 2019

    I am a current client of this provider

    My mother's doctor has hospice set up for her. It is called Integrity Home Care. They are recommended and provided by her doctors. They offer in-home care basically. They come three times a week and do different things like bathing, taking care of medicine, and picking up medicine. I like all the caregivers. My mother has been very happy with them.

    Jimmy618034

    2

    February 1, 2017

    I am a past client of this provider

    Integrity's employees didn’t perform their job well. They were very uninformative. Scheduling and customer service were terrible. They looked at my mail and personal stuff, and broke stuff, then wouldn’t repair or replace it.

    KM2

    5

    December 22, 2015

    I am a past client of this provider

    I hired Integrity for my mother. My mom was not on Medicaid, and this was the only place that we could get to work without Medicaid. We’re paying out of pocket. The woman that came out was very good. I didn’t have any problem with her at all, and my mom liked her. I was at the house maybe once or twice when she was there, and she seemed fine to me. She was very nice, friendly, warm, talkative, very caring, and seemed very professional. She was there on time, did her job, and was very nice.

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    Services and Amenities of Integrity Home Care & Hospice in Springfield, Missouri

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care

    Care Management Services

    • Residency Confirmation

    Transportation & Shopping

    • Transportation Services for General Shopping

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Financing & Payment Options

    • Accepts Check Payments
    • Accepts Insurance

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Personal Care Assistants

    Licensing & Inspections

    • Sex Offender Checks

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Therapies

    • Occupational Therapy/Rehabilitation
    • Physical Therapy/Rehabilitation

    Additional Amenity Information

    • Range Of Services: Nursing care hourly or by visit, Speech Therapy
    • Payment Options: Medicaid, Medicare, VA, Long Term Care Insurance
    • Licenses: Medicaid, Medicare

    Medicare

    • Overall

      4.0

    Medicare Provider Number: 267576
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 95.5%
      Taught patient or caregivers about their drugs: 99.5%
      Checked patient's risk of falling: 99.8%
      Checked patient for depression: 98.0%
      Checked for flu vaccination: 82.9%
      Checked for pneumonia shot: 88.2%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 98.8%
      How often patients had less pain moving around: 75.0%
      How often home health patients had to be admitted to the hospital: 13.8%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 15.0%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Worse Than Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 80.2%
      Getting in and out of bed: 78.7%
      Bathing: 84.8%
      Breathing: 84.4%
      Wounds/healing after an operation: 97.6%
      Medication compliance: 71.8%

    About Integrity Home Care & Hospice in Springfield, Missouri

    There are many choices available when deciding which home care agency to use. At Integrity we want you to experience the Integrity Difference!

    Who We Are

    As a Christian-based agency, Integrity Home Care has been dedicated to providing the highest quality care since its founding in 1999. We have expanded our service areas to meet the growing needs of our clients and now serve 53 counties in Missouri and 13 counties in Kansas. We strive to care for our clients and provide an extensive variety of services to ensure a full continuum of care.

    Our services range from pediatric care to geriatric care and include both medical and non-medical programs to keep our clients safe, independent, and healthy at home.

    Our Accountability

    Integrity Home Care is one of the state's leading companies in providing peace of mind for our clients and their families. Our Telephony system provides real time caregiver accountability.

    • Accounts for punctuality and attendance
    • Allows supervisors to monitor care
    • Notifies the supervisor if caregiver is late to allow for response and adjustment
    • Allows us to ONLY bill for ACTUAL time

    Our Dedication

    We are dedicated to providing the high level of care our clients deserve, but we are also focused on the compassion it takes to deliver that care. We know how important it is physically,emotionally, and spiritually to be able to remain independent and stay in your home. You are surrounded by the people and things you love, and that makes what Integrity Home Care does so important. We are committed to working with you, with compassion, devotion, and dignity to assist you with your needs. This commitment allows us to truly provide Home Care... From The Heart!

    • Integrity in all we do
    • Nurturing and compassionate care
    • Trustworthy and dependable care
    • Enthusiastic about providing care
    • Generous and loving care
    • Reputable and responsible care
    • Insistence on quality care
    • Tireless devotion to care
    • You! The heart of what we do!
    • Our Continuum of Services to Better Serve You

    From a few hours a day to around the clock care, Integrity is here when you need us most.

    Our Service Lines include:

    • Private Pay
    • Private Pay funding options include personal payments.
    • Trust funds, private funding, VA benefits, and long-term care insurance plans.
    • Companionship
    • Shopping, Errands, and Transportation
    • Light Housekeeping and Meal Preparation
    • Escort and Assist with Doctor's Appointments
    • Respite Care
    • Temporary Care Following Medical Procedures
    • Care for Alzheimer's and Dementia Patients
    • Overnight Care
    • Nursing
    • Special Travel Assistance
    • In Home Services

    The state funded program of In Home Services is authorized by the Missouri Department of Health and Senior Services.

    • Personal Care
    • Advanced Personal Care
    • Respite
    • Homemaker Services
    • Medication Assistance
    • Shopping and Errands
    • Nursing
    • Consumer Directed Services (CDS)

    This is a special program that is funded by the state and allows the client the flexibility to stay in their own home, the choice of their own caregiver, and the freedom to set their own schedule of care. The Integrity team provides advocacy, independent living skills, peer support, and supporting information. Give those you care about the opportunity to explore the CDS program.

    Home Health

    Home Health funding options include Medicare and many private insurance plans.

    • Skilled Nursing
    • Patient and Family Education
    • Physical Therapy
    • Occupational Therapy
    • Speech Therapy
    • Medical Social Work
    • Home Health Aide Service
    • Speciality Care: Wound, Post Surgical and Cardiac
    • Hospice

    From the moment we enter your life, our Hospice team and volunteers work with you, your loved ones, and your entire family to answer difficult questions and comfort you with uncompromising devotion.

    • Caregivers
    • Volunteers
    • Clinicians
    • Bereavement Counselors
    • Physician Services
    • Social Services
    • Chaplain
    • Music Therapy
    • Other Ancillary Therapy
    • Hospice services are currently available in Christian, Dade, Dallas, Greene, Lawrence, Polk, and Webster Counties.

    Pediatrics

    Hourly Nursing and agency-directed personal care is available to provide care to children with special health care needs. Our nurses and caregivers are specialized to work with children who are diagnosed with Cerebral Palsy, Cystic Fibrosis, Blindness, Hydrocephalus, Spinal Cord Injuries, Traumatic Brain Injuries, Chronic Illnesses, Autism, Cancer and many other disabilities.

    This service can help qualified families with before and after school care, and in other circumstances as needed.

    LifeLine

    This system eliminates the fear of living alone, falling, or being unable to reach someone when you need them. Lifeline enables people to live independently with confidence and takes the worry away from their family and replaces it with peace of mind. The system is available 24 hours a day, 7 days a week, and 365 days a year. Utilizing this program can:

    • Prevent Falls
    • Provide Medication Reminders
    • Provide Positive Outcomes for Chronic Illnesses
    • Pharmacy

    The Integrity Pharmacy is a revolutionary method of assisting with medication management. It allows us to bring pharmacy solutions into the home and ensure the right medication, on time, every time. The state-of-the-art MedPak system is delivered monthly to the patient's home, which means no last minute rushing to the pharmacy or running out of medication. The system sorts medications by the day and time they need to be taken and sorts them into easy to read, easy to open packages. This increases accuracy and efficiency, reduces unnecessary emergency room and clinic visits, and providing peace of mind for families. Stop worrying about sorting pills into planners, let the Integrity Pharmacy show you a new solution!

    Integrity Hospital Program

    We are committed to following our patients' care. In the event of hospitalization each patient is visited by a member of our social work team during their hospital stay. We work with the hospital staff and clinical team to ensure the best transition back home for our patient. We work diligently with the discharge planning staff and physician to ensure all discharge needs are met, from arranging for our home health team to assume care to re-establishing previous in home care.

    • Integrity is there when you need us most...
    • In the place that is most comfortable to you...
    • Your Own Home!

    Map of Integrity Home Care & Hospice

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    Senior Care Services near Greene County, MO

    • Christian County
    • Webster County
    • Lawrence County
    • Stone County
    • Polk County
    • Dallas County

    Senior Care Services near Springfield, MO

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