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Right at Home - ‌Grand Rapids

‌3737 Lake Eastbrook Blvd SE ‌STE 208 ‌, Grand Rapids, MI 49546

(888) 594-4721

Verified Partner

4.7

(12 reviews)

Offers Home Care

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Reviews of Right at Home - ‌Grand Rapids in Grand Rapids, Michigan

4.7

(12 reviews)

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    CPALT

    4

    October 15, 2024

    I am a past client of this provider

    They worked hard to help us find a caretaker that was a good fit for our situation and once we found that person she was a gift of comfort, care and friendship for us. The agency was very responsive and helpful.

    Provider Response

    Thank you for taking the time to share your experience with our care for your loved one. A good fit is definitely key to providing comfort and peace of mind, and we are glad you found that with our caregiver. Thank you again for allowing us to provide support and be a part of your family's journey.

    Anonymous_1727977657

    5

    October 3, 2024

    I am a current client of this provider

    The agency ensures that someone calls me to make sure that I am aware that my caregiver is on her way or has arrived. I have a hard time hearing, so this is helpful to me. The agency has a good program that offers help provided in your home.

    Provider Response

    Thank you for sharing your thoughts and experience with our care. We hope to continue meeting your expectations and help wherever we can!

    Judy B_42

    5

    September 9, 2024

    I am a current client of this provider

    The caregivers are on time and I trust them in my home. I like that the agency is dependable.

    Provider Response

    Thank you, Judy. We can't do this without our dedicated caregivers. We will be sure to pass along your wonderful feedback to our care team.

    Bimi W_1

    5

    July 10, 2024

    I am a current client of this provider

    Bridgette comes, and she cleans and helps with anything I need. They are very responsive and keep in touch.

    Provider Response

    Thank you for your kind words about Bridgett and our service. Hearing about your wonderful experience really makes our day!

    Paul D_15

    5

    June 10, 2024

    I am a current client of this provider

    They kept me in the loop. I was always notified when someone was coming, or was not coming. They bend over backwards to care for me.

    Provider Response

    Hi Paul. Communication and making sure clients are aware when things change is so important so we appreciate that you gave us such a high rating! It’s our pleasure to assist you and we hope to continue exceeding your expectations with great service!

    Richard A_26

    4

    May 9, 2024

    I am a current client of this provider

    They're very efficient and on time. The care hours could be extended.

    Provider Response

    Richard, thank you for your great feedback. We would love to assist you in any way we can including extending care hours to complete all tasks effectively and efficiently.

    Sue F_14

    5

    April 8, 2024

    I am a current client of this provider

    The agency has provided my mom with excellent care to make my experience positive. I would recommend them because they provide excellent care, are very kind and personable.

    Provider Response

    Thank you for sharing your positive experience. It's so important for family caregivers to have respite and I'm glad that we are able to provide that for you while caring for your mom. She is such a lovely woman!

    Heidi

    5

    March 19, 2024

    I am a current client of this provider

    Hestle & her team have been very good in providing my father’s needs to help him maintain his independent living. They assess & assist with his basic safety at home, which includes home exercises, cooking, laundry/cleaning & if needed driving to help get groceries. They communicate well & are always professional.

    Provider Response

    Heidi, thank you for the kind words. We're delighted to be of assistance to you and your father. Thank you for your trust in our company and services.

    Juanita C_3

    4

    February 7, 2024

    I am a current client of this provider

    They've helped the most by doing light housework and getting me ready for the day. I like the work they are doing for me.

    Provider Response

    Thank you for your kind words, Juanita. We are happy to hear you feel supported and your needs are taken care of. We take pride in the quality of our care and your feedback validates our efforts.

    Denny

    5

    April 11, 2023

    I am a past client of this provider

    The caregivers from Right at Home are professional, kind, and patient. We were so happy with the care for my mother

    Provider Response

    Thank you. It was an honor and we are grateful for opportunity to care for your mom. What a great lady!

    Heather Curtis

    5

    December 29, 2022

    I am a current client of this provider

    We have been more than pleased with the level of service Right At Home as provided for my grandmother. Hestle has great communication with the family and makes sure the right care giver is placed with your loved one. Ja’Net has been extremely helpful and it warms my heart to see my grandma so happy with someone outside of our family, helping her. She looks to her for direction and I don’t think my grandma realized how much she loved the company until it was there. We have had such a wonderful experience!

    Provider Response

    Thank you for the wonderful review! We appreciate your family's trust in our care. We absolutely adore your grandmother and so happy to be caring for her.

    Jeanne L.

    5

    September 27, 2022

    I am a past client of this provider

    Right at Home was responsive in very short order and provided the caregiver assistance we needed so that the family could get some rest. Hestle and her team were compassionate providers and very respectful of our Dad's condition.

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    Services and Amenities of Right at Home - ‌Grand Rapids in Grand Rapids, Michigan

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening

    Bonds & Insurance

    • Is Bonded and Insured

    Health Services

    • Companion Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Transportation & Shopping

    • Transportation Services for General Shopping

    About Right at Home - ‌Grand Rapids in Grand Rapids, Michigan

    Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide. Custom Care Plan From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan. Caregiver Training and Care Supervision Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

    Map of Right at Home - ‌Grand Rapids

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