Home Instead - Chelmsford, MA
139 Billerica Rd, Chelmsford, MA 01824
(800) 558-0653
Verified Partner
5.0
(14 reviews)
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Reviews of Home Instead - Chelmsford, MA in Chelmsford, Massachusetts
5.0
(14 reviews)
Caring for Mom
5
|
July 30, 2024
Our experience with Donna and team far surpassed our expectations. They were responsive, communicative - regarding scheduling as well as any noticed changes with my mom, compassionate and caring. My mom loved all her caregivers and felt safe and comfortable with all of them…she had a particular fondness for both Melany and Elaine - top notch caregivers! Thanks for all your support!
Cheryl
5
|
May 13, 2024
Our need was unexpected and immediate when our elderly mother had a debilitating fall that left her suddenly weak and infirmed. Before leaving the ER our call to Home Instead was answered by a live person. The next morning when our mother’s in-home care needed to begin immediately I had already been contacted by Donna. She was outstanding in facilitating the needed care and introducing each of the kind and compassionate CarePros who never left us hanging for the hours we needed scheduled care. The implementation of the service program was seamless and not stressful.
Patti
5
|
May 1, 2024
In home sr caregivers. I was referred when my mom suddenly became ill and I had to move in with her. I would have been lost without the support and assistance from Donna and her team of caregivers. One more kinder than the other. Donna stayed in touch to guide me through the process and stayed connected throughout the many weeks I needed services. It’s a difficult journey and the team did everything to help.
Lisa L
5
|
April 2, 2024
My sister-in-law referred us to Home Instead for assistance with my Mom, who lives with me and who needed personal care after a fall and related fracture, as well as companionship as she has dementia and does not like to be alone for any length of time. Donna has been wonderful in matching my Mom with compassionate and attentive care providers over this past year since they started providing care. The agency has also gone above and beyond in arranging weekend care shifts when we've needed that on occasion. Mom's caregiver is kind, attentive, a problem-solver, and always has a positive outlook - my mother really enjoys her company at home and out on errands in the community.
CarolS
5
|
March 31, 2024
After careful consideration as to what agency to use for my husband's on-going care, we decided on Home Instead. And, it has turned out to be a very wise decision! Our Home Instead care team, especially Donna and Terry, were extremely helpful with getting us set up with the appropriate Carepro(s). In addition, they both continue to be very supportive and responsive to our needs. As far as the aides go, not only are they are a great fit but also very professional, knowledgeable and personable. I feel comfortable leaving the house to do errands etc. because I know my husband is well looked after. I highly recommend Home Instead to anyone who has a loved one who needs assistance and personal care in their daily lives.
Tom H
5
|
March 29, 2024
My wife, who has dementia, has been a client of Home Instead Chelmsford for 3 years. Our experience with Home Instead during this time has been excellent. I initially contacted Home Instead based on recommendations from fellow members of a Zoom-based support group I belong to. We required caregiver help at first because my medical condition made it difficult for me to provide the home care my wife needed. Now, my situation has improved but she needs more care. Home Instead caregivers have made it possible for us to continue living in our home of 57 years. The caregivers assigned to care for my wife have all been top notch. We have not had a single problem with any of them. They are all skilled, loving, trustworthy, and compassionate people we can rely on. Our relationship with my wife’s primary caregivers is such that they now seem to be a part of our family. We’ve also received great support from the people in the Home Instead Chelmsford office. They ensure that we meet with each of my wife’s potential caregivers before they are assigned to her. They have responded promptly to each request we have made. They communicate well. Whenever unexpected schedule changes have been needed, for example if a caregiver became sick, they’ve worked hard to find a replacement. I can depend on them to do whatever they can to provide the care my wife needs. I am very, very happy with the services Home Instead Chelmsford has provided to my wife and I, and highly recommend them and the entire Home Instead organization.
E Dupuis
5
|
January 20, 2021
Terry and Donna were so helpful getting me set up with the right caretakers for my mother. Our main home health aide is like part of the family. She helps my mother with personal care and keeps her company. She engages with my mom, who isn't very talkative these days. My mom enjoys her company! I don't have to feel like I'm abandoning her when I go to work or do errands. Home Instead has been a godsend.
JObrien
5
|
December 27, 2020
Home Instead was able to match us with a caregiver on very short notice. Our caregiver was prompt, pleasant, and helpful.
4Clover
5
|
February 22, 2020
We needed 24-hour care urgently for assistance settling my father in at an Assisted Living facility. Home Instead was able to support us, both my father and his family, during this time of stress. Terry and Donna made sure that my dad had the required coverage scheduled and they personally met each one of their caregivers at the facility on their first shift to make sure the transition went well between caregivers and with the facility. I was given updates regularly, and when concerns were raised by their one-on-one caregiver I was informed immediately. When my dad was later transferred to a nursing home, Home Instead again supported us with one-on-one caregivers to help with adjustment to the new situation. Their caregivers helped make the move successful. Donna and Terry really went above and beyond to answer my questions, too. I felt supported as the decision-maker, and I felt relieved that my father was in good hands.
Kimberly
5
|
February 7, 2020
Where do I start? We have been with Home Instead for 9 years. We had the same provider home care companion for the 9 years obviously that speaks for itself. Dealing with the Chelmsford office was always smooth and we felt the kind caring support from everyone.
nivek71512
5
|
July 29, 2019
My mother needed in home assistance and we chose Home Instead Senior Care Chelmsford, Ma. The staff in the Office (Donna and Claire were fantastic ( always available to help whenever I called with and issue or required a change). The home care personnel were the best. They not only took care of the things that my mother could no longer do - shopping, light cleaning, preparing meals - taking my mother to her doctor appointments, checking to make sure mom took her medicines; they also became good friends with my mother - talking to her, doing puzzles with her, watching television with her, taking care of mom's cat (which was not part of their job description). My mother looked forward to seeing them and was always little happier after they left. If you have family members that live in the Chelmsford area and they require in home services, I highly recommend you talk with someone at Home Instead Senior Care Chelmsford, Ma.
Nancy P.
5
|
July 8, 2019
I honestly can not say enough about Home Instead! My mother in law was living with us and quickly became unable to care for herself while we were at work. Donna and Terri came out and were wonderful. They explained all the services they provided and spent time speaking with my mother in law. We hired them and their staff was just as wonderful as they were. They took my her shopping, went for walks and made her breakfast and lunch. They were caring and loving to her and stayed in touch during the day via text. They were never late and any questions we had were answered immediately. If you have a loved one that needs care this is the place!!
caregiver1313
5
|
June 3, 2019
As a long-distance caregiver for a parent with Alzheimer's, who has since passed, and the other parent who needs daily assistance, I can't, and don't want to imagine, life without the daily support of a Home Instead companion/caregiver. Finding the right caregiver isn't always easy, but the Home Instead staff did a great job. The present caregiver has been helping our loved one for more than four years. This includes driving to/from appointments, shopping, and helping at home. When we've needed to extend the hours, Home Instead has accommodated. We feel so blessed to have her, and the Home Instead team on our side.
Ginger
5
|
April 8, 2019
I was skeptical about strangers coming in to care for my mother, but Terry, Donna, and Claire (in the office) were very easy to do business with. My mothers caregivers (Farouk and Sophia) were extremely caring, compassionate with my mother, and our whole family. I would recommend anyone to contact this office for help with home health care!
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Services and Amenities of Home Instead - Chelmsford, MA in Chelmsford, Massachusetts
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Chelmsford, MA in Chelmsford, Massachusetts
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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