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Right at Home Boston Northwest

60 Great Road, Bedford, MA 01730

(781) 243-5222

Verified Partner

4.8

(22 reviews)

Offers Home Care
Top rated on Caring.com

2022

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Reviews of Right at Home Boston Northwest in Bedford, Massachusetts

4.8

(22 reviews)

    Top rated on Caring.com

    2022

    rocallahan

    5

    August 7, 2024

    I am a past client of this provider

    I had a very good experience working with Right at Home caregivers for my husband. He had dementia and Parkinson's and they were excellent with him. The caregivers were patient, empathetic and compassionate especially during his final days. We were able to arrange for extended hours to help out when he was going to start hospice and the ladies who worked that weekend were amazing. Sadly, he never made it through the weekend but I will always be grateful to the crew for all their help.

    Provider Response

    Thank you so much for your kind words. We are happy to hear that our caregivers were able to help your family through such a difficult time.

    grateful

    5

    February 20, 2024

    I am a past client of this provider

    Right at Home provided accurate needs assessment by their nursing staff who followed up with phone calls and visits over the initial weeks. She was respectful, attentive and compassionate. She matched our family member well with CNAs who were consistently reliable, caring, skilled and attentive. This was comforting and reassuring for all of us. I highly recommend Right at Home if you need care for your loved one so they can remain in their home.

    Lisa

    5

    January 26, 2024

    I am a past client of this provider

    Right at Home has been such a huge help. The staff are so helpful and caring. My mom thinks of them as family. And I trust the staff in her home and with the care of my mom. Caregivers and office staff are responsive and so considerate and proactive with the services they provide. Staff help my mom with so much around the house and activities of daily living, and has allowed her to remain in her home for much longer than we thought possible. I work full time and couldn't have successfully cared for my mom without Right at Home and their help.

    Murphflor

    5

    November 8, 2023

    I am a past client of this provider

    Thank you so much for the care your provided for my Dad. Your team of care made it possible to keep my dad home with me until he had his stroke. You all truly care about your clients! They become your family too, that was evident. It was with great trust that I could close my eyes at night. I would definately recommend Right at home to anyone that needs care for a loved one!

    LJMRJ

    5

    April 7, 2023

    I am a past client of this provider

    We needed caregiving help for my in-laws (both 90) who were living in their home. My mother-in-law has dementia, and it was too difficult for my father-in-law to continue to help her. We had 2 caregivers from RAH who were wonderful. Very competent, caring, loving, and dependable. It never seemed like "a job" for them, and they became extensions of our family during their eventual health decline. We will always remember their kindness and support during our time of need. RAH administrative staff was also very helpful on a number of issues. Highly recommend!

    Gillykat2

    5

    January 14, 2023

    I am a past client of this provider

    RAH was able to fill in caregivers on very short notice. Arrivals on time; even when one had to take an Uber ! I communicated with caregivers on a cooperative and regular basis, in order to make sure we were all on the same page for seamless care. Care was provided for a very elderly, proud and dignified gentleman. His caregivers treated him as such. That was extremely important to me. Light housekeeping, laundry and meal prep as well.

    mindymama

    5

    January 12, 2023

    I am a current client of this provider

    Right at Home rescued us from a challenging situation when we required round the clock aides for our elderly mom in her last six months. The professional staff were thoughtful, wise, kind and skilled. They were also efficient at quickly filling day and night shifts. The health aides were kind, caring, responsible, trustworthy. I would recommend Right at Home with ZERO reservations.

    ATeacher1

    5

    October 14, 2021

    I am a current client of this provider

    My Mother has Alzheimers and has been with RAH for about 4 years. They have been an AMAZING and OUTSTANDING company to work with. The Administration has been very supportive and each nurse and aide (hourly and live-in) have been good matches to be with my Mom. All employees have shown care and compassion and have been there, not only for my Mom, but also for our family. RAH has made this sad time in my family's life easier to deal with and accept. I appreciate all they have done and I am so very glad that I chose this company to help with my Mom's care.

    Provider Response

    Thank you so much for your kind words. Though the care we provide to our clients always comes first, we strive to support families as well.

    Tracygs

    5

    October 13, 2021

    Other

    Right At Home provides services to my Mom. This allows my Mom to stay in her house. They have wonderful staff that provide excellent care and companionship to my Mother. The office staff has been wonderful providing us with support.

    Lesyg

    5

    October 12, 2021

    I am a current client of this provider

    My mother gets in-home care 7 days/week. Before Right at Home we had been unable to get services either on a regular basis or sometimes at all from 3 different agencies. When you call Right at Home you immediately know you're not dealing with just any in-home care agency. Cyndie and Julie are patient and kind while also focused on providing you with assistance. Our first home care worker started with mom 5 days/week. Mom will tell you she loves when Ann comes in and above all she trusts her. This is so important when having people come into your home. When mom needed more support to continue to live independently at home I called the office and was able to increase support to 7 days/week. Each of the care givers are proficient, caring and professional. I couldn't be more appreciative of the services we've received from Right at Home, or more fortunate for the quality of care they provide.

    MC Smith

    5

    October 7, 2021

    I am a current client of this provider

    We began using Right at Home in December 2019 when our mother came home from rehab. Right at Home has been instrumental over the last 2 years in keeping my mom home and safe. The staff is always on time and willing to help. Over time we've needed to significantly increase our coverage and they've been able to work with us to meet our needs. We've been so fortunate to have their staff and support systems as our family navigates through a unfamiliar territory. I would recommend Right at Home for anyone needing home-bound care.

    Susan Jean

    4

    September 30, 2021

    I am a current client of this provider

    Our ongoing relationship with Right at Home has been wonderful. They have been very responsive when we have special needs. It had allowed my mother to live in her home at 92, which is very important to her. Our family is quite spread out, but Right at Home has given us a wonderful peace of mind that our mother is well cared for.

    Donna

    4

    February 11, 2020

    I am a current client of this provider

    We're currently using Right at Home for my father. They assist with transfers, bathroom, meal prep, and light cleaning. Some of the caregivers were great, but most of them were not as motivated as they could be. The one I have currently is wonderful and I love her. My father needs mental stimulation through conversations and doing puzzles, and a lot of the people that they would send to me would just sit there most of the time, and it didn't feel like they could engage him cognitively. The management has been very responsive to any questions or concerns that I have, very approachable, and very amenable to making sure that we have the right person in here for my father.

    Mark derMarderosian

    5

    March 28, 2019

    Other

    . I know this is informal but >> before I forget I wanted to thank you and Right at Home for giving my >> mother, such great care. I always felt secure knowing you all were >> with her. Joanne was such a pal to her and my mother and looked forward to her >> visits. I especially appreciate her kindness taking my mother to the >> cemetary to say goodbye to her husband. Meant a lot. >> Thank you again and all the best, >> Mark DerMarderosian

    a-client308572

    4

    May 26, 2017

    I am a current client of this provider

    I only had Right at Home Boston Northwest 3 times. They’re fine. All I needed was a companion for myself for the night, so they didn’t have to help me. They did what they were supposed to do. They got me someone within hours which was good. I hadn’t seen them in a medical capacity, but they were very satisfactory.

    Ed S.

    5

    March 3, 2017

    I am a current client of this provider

    The caregiver Right at Home sent to the house and lives with my mother 24 x 7 is excellent, professional and treats my mother and her home with respect in all aspects. It will be two years in February and I have been 100% satisfied with Right at Home as a company and the in home caregiver.

    Larry S.723880

    5

    February 28, 2017

    I am a past client of this provider

    The entire Right at Home team pitched in with both live-in and visiting care. My brother and I were truly touched by their caring. Jill was incredible in working through the constantly changing situations and helping us navigate the world of hospice. I am grateful to the Right at Home folks for your role in making his final days as comfortable as anyone could have wished for.

    Robert186866

    5

    February 18, 2017

    I am a current client of this provider

    Very professional at all times. If caretaker will be late for any reason they call ahead of time and inform me. Caretaker has been a pleasure to us all.

    Karen J.

    5

    January 18, 2017

    I am a past client of this provider

    Excellent service. The caregivers provided round the clock care for my dad for a month and we were very impressed and happy with Right at Home Bedford MA. I would use them again if dad goes home from nursing home.

    William L. Smith Jr.

    5

    May 11, 2016

    I am a current client of this provider

    Extremely satisfied with the service and personnel assigned. Would highly recommend you.

    Josephine Kelly

    5

    December 22, 2015

    I am a current client of this provider

    Their services are very good. The girls are pleasant. Thank you for all you do for me. God bless you all.

    Caring8521

    4

    May 31, 2013

    I am a current client of this provider

    My parents seemed to be happy with Right at Home. They have somebody comes in twice a week to do a few things for them and monitor on how my father is doing. It seems to be working out pretty well for now, but other than that there is not much help. I think the only problem is that they switched caregivers. My parents had this caregiver since February and now she is leaving. They replaced her with someone else so my parents haven't decided that yet and we will see how that works. They also have Meals on Wheels that they are getting at lunch, so that helps.

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    Services and Amenities of Right at Home Boston Northwest in Bedford, Massachusetts

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening

    Bonds & Insurance

    • Is Bonded and Insured

    Health Services

    • Companion Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Transportation & Shopping

    • Transportation Services for General Shopping

    About Right at Home Boston Northwest in Bedford, Massachusetts

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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